07

Organization Behavior OB
Concept Daft; 1998
Level 1
Level 2 V.S.
Level 3
Level 4
12Organization TheoryO.T. Macro View
34Organization BehaviorO.B. Micro View
Meso View

Individual Behavior
1.
2.
3.
4.
5.

Group Behavior
1.
2.
3.
4.

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Attitude
Evaluation

1. Cognitive Component()
2. Affective Component
3. Behavioral Component
4.

Cognitive Dissonance Theory; Festinger

1.
2.Festinger
10 1
1
10

3.EX
1/
2
3 80

1. Job Satisfaction
2. Job Involvement

3. Organizational Commitment

4.

// Personality

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1./ Locus of Control

2. Authoritarianism
3. Machivellianism Pragmatic

4. Self Esteem

5.
6. Risk Partiality
7. Self-monitoring

EX MBA
Job-personality Fit Theory; John Holland
1.
1
2
3

2.

A
E

RIASEC
3.
1Realistic
2Investigative
3Artistic
4Social
5Enterprising /
6Conventional

Perception

1.
2.

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1. Selectivity

2. Assuming Similarity

1 Self Reference Criteria ; SRC

2
3

3. Stereotyping

4./ Halo Effect

Attribution Theory
1.
2.

1.
Distinctiveness
2.
Consensus
3.
Consistency

3.
1 Fundamental Attribution Bias

2 Self-serving Bias

NOTE

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Learning
-

Concept

Classical Conditioning Theory; Paylou

1.Stimulus & Response S&R

UCS

UCR

Learning

CS

CR

2. Law of Association

/ Operant Condition; Skinner

1. S1 R S2

Trial & Error

R

S1

S1

S2
Reinforce

2.
Thorndike Law of Effect

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Social Learning Theory

1.
2.
3. Model
4.
1 Attentionl Process
2 Retentional Process
3 Motor-reproduction Process
4 Reinforcement Process

NOTE -Cognitive Learning

Insight

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/ Motivation Theory

Arouse
-Goal-directed
Robbins

N/A
Content
Process
Reinforcement

Freud
Maslow

NOTE
1./ Intervening Variable
Kerlinger
2.
Atkinson

Content Approach
3.Donelly; Gibson and Ivancerich

Process Approach

Vroom
1. MF E V

Motive Force Expected Probability Valence

2.
40%

20%

40%

MF

Instrumentaility

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Equity Theory; Adams

1. Payout Outcome

O/P

NO

O/P vs.O/P

Yes

2.

1
2
3
4
5
6
7

Content Theory
Needs Hierarchy Theory; Maslow
1.

2.

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NOTE Self-actualization

NOTE

Herzberg
1.Satisfaction
Dissatisfaction
NOTE Continuum

2.

Motivators

Hygiene
Factors

3.

1.
2.
3.
4.
5.

Extrinsic

1.
2.
3.
4.
5.

Intrinsic

Three-need Theory; Atkinson & McCelland

1.
1
2
2.
1 Affiliation Need

2 Power Need

3 Achievement Need

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NOTE Maslow

Concept
(1)

(2)

(1)

(3)

(2)
(3)

3.
1
2
3

Maturity Theory; Chris Argyris

1.

2.

ERG Alderfer
1.
1
2 Frustration
Regression
2.
1 Existence Need
2 Relatedness Need
3 Growth Need
3.

E
10

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4.
1

2
Satisfaction Progression
3

NOTE
Maslow

Herzberg

Atkinson

Alderfer

Goal-Setting Theory; Locke

1. Kurt LewinLevel of Aspiration
2.
3.

4.
1 Attainable

2 Committable
13
3 Rewardable

4 Measurable

Reinforcement Theory; Skinner

1.
2.

3.

Operant Conditioning
Behavior Shaping Theory
S1RS2
S2
/
/

11

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1. Positive Reinforcement

2. Punishment

3. Avoidance

4. Extinction

/ scheduling of Reinforcement
1.
2.
3.
4.
5. Mass Reinforcement

Concept
/

1
2

Potter&Lawler

Intrinsic

MF

Extrinsic

12

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Group Behavior

Group
Social System

1.
2.
3.
4.
1
2
3

Sayles

1. Command Group
2. Task Group
3. Friendship Group
4. Interest Group

1.2. 3.4.

Bass
Jenson & Tuckman
1. Forming

2. Storming

Intergroup Conflict

13

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3. Norming

Close Relationship
Cohesiveness

Identity of Group Camaraderie

4. Performing

5. Adjourning

Wrapping-up Activities

Leader
1.
2.

1. Role
2. Status
3.

NOTE Addog & Stearn

1
2
3

4
5
6

Grapevine
1.
2.
3.
4.

Norms
1.
2.
1 Group Pressure Conformity

NSCH

14

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A
B
3

Compliance Identification Internalization

Group Cohesiveness
1.Aldg & Stearns

2. Donelly; Gibson & Invancerich

1
2
3
4
3.

Moderate Increases in Strong Increase in

Productivity
Productivity
No Significant effect on Decrease in Productivity
Productivity

Alignment of Group
Goal and Organizational
Goal

Concept Action-ceotered Leadship; John Adair

Building the Team
(Group)()
Achievement of Task
(Organization)

Developing People
(Individual)

1 Socialization
2
3

1
2Conflict Between Group &
Organization
15

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High Performance Team

1. Group Team

2. Working Group
3.
4.

Synergy

5.
6. Robbins
7.

Purpose
BPR
Problem Solving
New product Develop

Structure
Supervised
Self-managed

Member
Functional
Cross Functional

Duration
Permanent
Temporary

8.
9.
1
2 Adaptability; Flexibility
3
4
10. Robbins
1
2
3
4

A
B
C
5
6 Free Rider

16

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7
Manager: Do the Thing Right
Leader: Do the Right Thing
Facilitator: Make Things Easy
8

NOTE: What is a Real Team?

17

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Organization Climate
Litwin & Toguri

1.
4.
7.
2.
5.
8.
3.
6.
9.

1.
2.
3.
4.Concept

5.
6.

1.
2.
3.
4.
5.

Job Satisfaction;

1. GNP
2.
3.

1.

18

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07

2.
1 Vroom

A.
B.
C.

D.
E.
F.

G.

A ~F G
2

AAi ..............
BWiAi
CIiAi
DWiIiAi
AActual
IIdeal
Vroom
1.
2. S
3.

4.

Chrrington

NOTE

19

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Cognitive

v.

Affective

a.

Behavioral

v.

Dissonance

n.

Locus

n.

Authoritarianism

n.

Machiavelian

n.

Partiality

n.

()();

Investigative

a.

Conventional

a.

Stereotyping

n.

Halo

n.

(),

Attribution

n.

Distinctive

a.

Consensus

n.

1. 2. 3.

Consistency

n.

;;;

Bias

n.

,;

Stimulus

n.

;;

Reinforce

v.

,;

Retention

n.

1. ; 2.

Arouse

vt.

;,

Hierarchy

n.

Continuum

n.

Extrinsic

a.

1.
2. ;
;;

Intrinsic

a.

;;;

Affiliation

n.

,;;

Progression

n.

Operant

a.

Extinction

n.

;
20

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07

Cohesiveness

n.

Camaraderie

n.

Adjourn

vi.

;;

Wrap

v.

;,

Conformity

n.

21

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