Officespeak: The Win-Win Guide to Touching Base, Getting the Ball Rolling, and Thinking Inside the Box
By David Martin
2.5/5
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About this ebook
This hilarious, tongue-in-cheek guide to deciphering and manipulating the language of the workplace includes such helpful hints as:
- The best (and worst) answers to the question, "What's your biggest weakness?"
- Sprucing up your job title and personalizing your business cards
- Being "swamped" and other key phrases for diverting responsibility
- Making up verbs to convey power, decisiveness, and initiative in the boardroom
- Mastering the fine art of interrupting with such foolproof expressions as "good point" and "borrriiinnnggg"
AND MANY MORE!
Just remember, there's no "I" in team...
but there sure as hell is one in "You're hired!"
David Martin
David Martin is Professor Emeritus of Sociology at the London School of Economics and Political Science (LSE) and Honorary Professor of the Sociology of Religion at Lancaster University.
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Book preview
Officespeak - David Martin
INTRODUCTION,
OR WHY YOU SHOULD LISTEN TO ME
Hello. If you’ve picked up this book, it probably means you’ve come to your senses and are considering working in an office rather than pursuing your dream of taking your scratch-off lottery winnings to surf the Australian Gold Coast or becoming a full-time flu-study guinea pig. Because let’s face it—dreams are nice, but they don’t pay the bills. When was the last time you saw a pony-riding–princess–ballerina—veterinarian making the big bucks? Or a switch-hitting–astronaut–superspy raking in the dough? Answer: never. So put down the quilting needles, toss that Peace Corps application in the incinerator, strap on a shirt and tie, and start making money.
Then again, perhaps you are already well on your way to a life of PowerPoint presentations, computer freezes, and copier jams, not to mention a raging case of carpal tunnel syndrome. Now, before you get defensive and sulk off, understand that I’m not criticizing you. I just don’t want to see you sucked into the whirlpool of office malaise that claims the lives of so many promising workers. We sacrifice the best eight hours of our day pinned like moths in the suffocating display case that we call the office. Some break free from these confines, but most of us perpetually bump our heads on the glass ceiling until we fall limply to the ground, our little moth wings vainly trying to muster one last flight, our moth mouths gasping for air, our dusty moth bodies fading into oblivion.
But, dammit, it doesn’t have to be that way. Be the moth that breaks free to endlessly circle that big, bright lightbulb known as success. You can make it happen; you just need to step up to the plate. The key to slam-dunking your success is mastering the inane language of the office—all those pat, empty phrases that sound important but mean nothing and those seemingly innocuous euphemisms that actually foretell massive layoffs or no year-end bonuses. Phrases like strategic decision,
Let’s make this happen, people,
Are we having fun yet?
and worker efficiency measures,
to list just a few. This is the language of the powerful: safe, vague, migraine-inducingly dull. If you master this language, you can control the information and, ergo, control the office. You can make everyone miserable instead of being the miserable one.
The key to parlaying your career into a success is understanding how to use officespeak. I can teach you this language. I can turn you into one of those people who make you throw up in your mouth every time they say something like, Time to knuckle down, team,
or The squeaky wheel always gets the grease.
I can transform you from a moth into Mothra. Trading in your principles for capital never hurt anyone.
The last thing you should ever do is put this book down. If you could have every word of this text grafted onto your skin, by all means do so. You think I’m crazy, don’t you? Well, here’s something you don’t know about me: I worked my way up the corporate ladder and became CEO by the age of twenty-four, earned my first billion on my twenty-eighth birthday, and became king of the country I founded when I was thirty-six and a half. If that’s crazy, then tie me down, give me a lobotomy, and fit me for an adult diaper.
Look, I too was in your position: sitting behind a desk, moving one stack of papers from pile A to pile B, dealing with an unbearable boss, getting minor promotions to keep me inching slowly toward that dangling carrot of a significant raise, finding myself bogged down by the office machinery. My eyes glazed over every time another mindless memo about team unity
or strategies to manage workplace change and transition
crossed my desk. I wanted to jump out the window whenever an interminable boardroom meeting became even more interminable because some gung-ho manager decided to rally the troops for the big end-of-quarter push. All the officespeak was draining the life out of me. I thought of quitting, following an old dream I had of establishing a soup kitchen in downtown Philadelphia, maybe helping those whom life had overlooked.
But just before I packed it all in and became a failure, I had a vision. J. P. Morgan came to me in a dream, wearing nothing but a feather boa and a thong (look, it was a dream, and I’d drunk a lot of tequila that night), and after a limber striptease, he coyly whispered, I’m in room 254.
The point is, I realized that I loved business; I loved the thought of making money. There are plenty of people who can dish out soup to homeless folk, but there is only one me. So for the next month, I collected every stray memo I could find, read through every corporate newsletter, sat in all the meetings, hung out at the watercooler for hours on end, watched hour after hour of corporate videos, and spent two whole days at a urinal making small talk. It was quite an education. I absorbed it all and turned the language that was once my enemy into a valuable tool. All those words and phrases such as troubleshoot,
See me,
and Be my quarterback on this one, champ,
no longer bothered or confused me. I appropriated them and caused a paradigm shift (don’t worry, this will all be explained later).
Listen, my life now is great. I have a wife, two kids, and three mistresses. When the view from my penthouse in Paris bores me, I build a better Eiffel Tower. When I crave adventure, I kidnap some men, abandon them on my private island, and hunt them for sport. Envy away.
I want you to have that life too. And it’s quite simple. By reading this book, you will learn how to master the byzantine language that is officespeak. I imagine that if your eyes have scrolled down this far, you can at least read. Congratulations! Reading is a diminishing art. (Of course, if you had as much money as I do, you could just hire someone to read this book for you. I once employed a man to read James Joyce’s Ulysses for me, and after six months of furrowed brow he proclaimed it quite good. I now have him working his way through the John Grisham oeuvre.)
But I digress. Time is money, and the whole point of life is to take money from other people and keep it for yourself. To give you an example, this evening I have a very well-paid speaking gig at the Wharton School of the University of Pennsylvania, where I will deliver a lecture entitled A Win-Win Proposition: Interfacing Synergy in a Go-To Environment.
Now, if you are honest with yourself, this tongue twister probably makes very little sense to you (though by the end of this book, I guarantee you will be composing your own little riddles). All I know is that it sounds impressive, and for 100 percent of these businesspeople, that alone will suffice. That’s right, 100 percent. I’ll let you in on a little secret: Businesspeople are sheep. Dirty, cud-chewing sheep. If you know how to control these sheep, then, my friend, you will prosper. And how do you control them? Quite simply, through language—the language of the office.
Is officespeak nonsense? Of course it is. Wonderful, delightful nonsense that you can manipulate for your own benefit. Those unwieldy legal disclaimers at the end of e-mails? Throw in a few subliminal messages and watch as you rapidly ascend the corporate ladder. I did! Do you have an important presentation tomorrow for which you have nothing prepared? No worries. This book includes my surefire phrases for success, the same phrases I used when I convinced a local government to raze an orphanage to make way for the deluxe apartments I wanted to build, not to mention the time I bought Ecuador.
As you’ve probably guessed by now, I’m a bit of a maverick. I play by my own rules—I don’t always drive on the right-hand side of the road, or tell my children I love them when they ask, or wash my hands after I use the bathroom. I’ve been known to embellish at times and to inflate my position by making up true stories
about myself with prominent people. Despite such forays into fiction, in