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:
1-Alle,V. (1997) "lz principles Knoledge Mangers "traning of Development Vol. 51,
No II .
2-Barroso, A & Gomes " Knowledge Management (2001) .
3- Darroch, J. (2003 "Developing a Measure of Knowledge Management, Behaviors
and practices" .

4- Hill; & Jones, G (2006) "Strategic Management Theory , New York.

5-Hislop; D. etal; (2002) " Innovation Processes and the Management of Knowledge .
6- Laudon, K (2001) "Management Information systems, Prentice Hall, Inc, New York
7- Mckechine (1998), "Websters New Twentieth Century Dictionary of English
Language, Willian Collins Ward Publish Co., Inc.
7- Mc Shane; S & Glinow, M (2000) Orzanizational Behavior" U.S.A .
16

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14 13:

8- Miller, A. & Dess, G (1996) Strategic Management, Mc Graw- Hill Co. Inc U.S.A .
9- Kaplan; R. & Norton, D (2004) "The Balanced Scare Card". Harvard Business
Review, Vol. 70, No I .
10- Zorn, T. (2004) "Knowledge Management Dr. Zani Zation and the Technology of
management Fashion .

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18