AREA: CHAPTER NAME:

Instructions
Step 1 National Strategic Priority Step Step 2 National Goals 2 National Goals

National Strategic Priority 1 Deliver and Sustain Transformational Programs

This area involves designing and conducting programs that are community relevant and have a positive, long-term impact. The community is engaged in the design, implementation and delivery.

National Strategic Priority 1

List National Goals

National Goal 1: By the end of 2013, further operationalize the Service Delivery Model as a tool for planning, implementing and evaluating programs for their long term impact and relevance to communities. National Goal 2: By the end of 2014, develop additional targeted focus areas within health/well-being and education for community-relevant program development. National Goal 3: Support program sustainability by engaging community partners/collaborators in the design, implementation and delivery of all programs.

Step 3 Area or Chapter Goal(s)

Identify Chapter goal(s) that support this National Priority and identify Chapter Officer responsible for completing the work for each goal.

Chapter Goal 1: By September 2013, partner with Communities and Schools of Jacksonville to increase Education Enrichment and Cultural Development by 10 points as measured by a pre/post assessment, based upon a unique program successfully Beta Tested over 3 years.

Assign Chapter Chairperson

Chapter Chairperson: Program Chair Gloria Belton

Step 4 Facet, Membership, or Committee

List Facet, Membership, or Committee or Chair responsible for producing the services or products to accomplish each goal.

Facet, Membership, or Committee: Total membership of Jacksonville Chapter.

List Facet, Membership, or Committee Chair Step 5 Products/ Processes List the Facet or Committee Products that are supporting the goals. Assign to Committee List the Facet or Committee Services that are supporting the goals. Assign to Committee

Chair: Program Chair, Facet Chairs, Program Committee.

Products or Processes: Establish and publicly launch partnership program. Develop and execute transformational programming. Evaluate and implement process improvements. Committee: Program Services: Subject Matter Experts in Child Development, Partnership Development, and Community Affairs.

Committee: Program and CPR

AREA: CHAPTER NAME:

Instructions
Step 1 National Strategic Priority

National Strategic Priority 2 Enhanced Member Service and Engagement

This area focuses on ensuring that members get what they need, when they need it, in the manner that is appropriate and most effective for their utilization at all levels of the organization. It involves embracing friendship, engaging in training, and communicating effectively.

National Strategic Priority 2

Step 2 National Goals p2 National Goals

List National Goals

National Goal 1: By the end of 2013, determine the appropriate strategic investments required to ensure accessibility of relevant communication tools/media (i.e., traditional media, new media/social networking) to support enhanced friendship and member engagement for service across the diverse Links demographic. National Goal 2: By 2014, augment the availability of training for use of new media (e.g., web presence, social media) in supporting enhanced member services and engagement. National Goal 3: Enhance the ability to form friendship linkages through the use of social media (web-based and mobile technologies) and social activities as evidenced by a 10 percent increase in reported friendship activities (e.g., Friendship Month activities.) National Goal 4: 90% of members are satisfied with their involvement in The Links, Incorporated.

Identify Chapter goal(s) that support this National Priority and identify Chapter Officer responsible for completing the work for each goal.

Chapter Goal 1: The Jacksonville Chapter of The Links, Incorporated will improve Engagement of its members, as measured by 100% retention and induction of at least 2 qualified new members each year, by presenting opportunities for all members to participate in chapter Friendship and Service activities throughout the continuum of membership. New Members: Establish a 2 year mentoring program with non-nominating member for all new chapter members to be implemented beginning in 2012. Active Members: Develop and maintain an environment of Friendship via well planned Social and Courtesy Committee Programs, including a significant observance of Friendship each November. Develop New media training for all chapter members beginning January 2012 with completion by year-end 2013. Alumnae Members: Develop and implement a Buddy System beginning May 2012.

Step 3 Area or Chapter Goal(s)

Assign Chapter Chairperson

Chapter Chairperson: Chapter Vice-President/Membership Chair Betty Asque Davis

Step 4 Facet, Membership, or Committee

List Facet, Membership, or Committee or Chair responsible for producing the services or products to accomplish each goal. List Facet, Membership, or Committee Chair

Facet, Membership, or Committee: Membership, Program, Social/Courtesy, and Technology Committees and Chaplain.

Chair: Membership Chair

Step 5 Products/ Processes

List the Facet or Committee Products that are supporting the goals. Assign to Committee

Products or Processes: Events, Buddy System planning and execution.

Committee: Membership Services: Events Planning

Services

List the Facet or Committee Services that are supporting the goals. Assign to Committee

Committee: Membership, Social/Courtesy, Program.

AREA: CHAPTER NAME:

Instructions
Step 1 National Strategic Priority

National Strategic Priority 3 Fund Development and Fiscal Responsibility

This area involves ensuring that the organization has adequate resources to support its strategic priorities at all levels. It focuses on transparency, accountability and good stewardship.

National Strategic Priority 3

Step 2 National Goals p2 National Goals

List National Goals

National Goal 1: Develop a comprehensive strategic plan for building an Endowment Fund throughout the Organization by 2012. National Goal 2: Develop a comprehensive strategic plan for aligning program goals (Operations, Membership and Finance) with funding priorities to ensure fiscal responsibility by 2012. National Goal 3: Design a comprehensive plan of accountability that measures alignment of program goals with funding priorities and resources for each year of implementation. National Goal 4: By 2014, a minimum of 75% of program goals from the strategic plans are completed within the allocated funding resources.

Identify Chapter goal(s) that support this National Priority and identify Chapter Officer responsible for completing the work for each goal. Step 3 Area or Chapter Goal(s)

Chapter Goal 1: Develop long term fundraising goals (2 5 years) that continue to solidify our financial contributions to the Jacksonville community.

Chapter Goal 2: By 2012, chapter will have developed a Funding needs assessment tool and by 2013 align dues and program funding using this tool.

Chapter Goal 3: By 2013, develop guidelines for Chapter contributions to community programs, setting specific guidelines and criteria that the Chapter will follow before it agrees to support activities or causes. Chapter Chairperson: Budget & Finance Committee Chair Pat Bivins

Chapter Goal 4: By 2014, begin increasing chapter fundraising revenue goals and results by 5% each year.

Assign Chapter Chairperson

Chapter Chairperson: Budget & Finance Committee Chair Pat Bivins, Fundraising Chair Kenyonn Demps Facet Membership, or Committee : Budget & Finance, Fundraising

Chapter Chairperson: Budget & Finance Committee Chair Pat Bivins

Chapter Chairperson: Budget & Finance Committee Chair Pat Bivins, Fundraising Chair Kenyonn Demps Facet, Membership, or Committee: Budget & Finance, Fundraising

Step 4 Facet, Membership, or Committee

List Facet, Membership, or Committee or Chair responsible for producing the services or products to accomplish each goal.

Facet, Membership, or Committee : Budget & Finance

Facet, Membership, or Committee : Budget & Finance

List Facet, Membership, or Committee Chair List the Facet or Committee Products that are supporting the goals.

Step 5 Products/ Processes

Assign to Committee

Chair: Budget & Finance, Fundraising Products or Processes: 3 5 measurable goals to be developed. Committee: Fundraising

Chair: Budget & Finance Products or Processes: Assessment tool.

Chair: Budget & Finance Products or Processes: Guidelines.

Chair: Financial Officers, Fundraising Committee Products or Processes: Community support.

Committee: Budget & Finance

Committee: Budget & Finance

Committee: Fundraising

Services

List the Facet or Committee Services that are supporting the goals. Assign to Committee

Services: Spreadsheet Management Committee: Budget & Finance

Services: Financial Analysis

Services: Research

Services: Budgeting

Committee: Budget & Finance

Committee: Budget & Finance

Committee: Budget & Finance

AREA: CHAPTER NAME:

Instructions
Step 1 National Strategic Priority

National Strategic Priority 4 Organizational Assessment and Alignment

This area involves evaluating all aspects of the organization, including but not limited to membership, leaders, programs, partners, funders, chapters, staff, etc. The data is used to facilitate connecting all aspects of the organization.

National Strategic Priority 4

Step 2 National Goals P2 National Goals

List National Goals

National Goal 1: Ensure that all chapters develop a comprehensive working strategic plan supported by an evaluation methodology by 2012. National Goal 2: Review strategic plans by 2013 to ensure that program outcomes support alignment of strategic priorities and goals throughout the Organization. National Goal 3: By 2014, evaluate all programs (utilizing outcome evaluations) throughout all areas of the Organization to ensure that a minimum of 75% of program goals have been met.

Step 3 Area or Chapter Goal(s)

Identify Chapter goal(s) that support this National Priority and identify Chapter Officer responsible for completing the work for each goal.

Chapter Goal 1 Chapter will develop a strategic plan and submit to National Office by Nov. 30, 2011.

Chapter Goal 2 By November 2013, chapter will review its plan and confirm its alignment.

Chapter Goal 3 By 2014, chapter will have established evaluation tools to ensure that 75% of goals have been obtained.

Assign Chapter Chairperson

Chapter Chairperson: President Betty Cody

Chapter Chairperson: President Betty Cody

Chapter Chairperson: President Betty Cody

List Facet, Membership, or Committee or Chair responsible for producing the services or products to accomplish each goal. Step 4 Facet, Membership, or Committee

Facet, Membership, or Committee : Executive Committee, Program Committee, Strategic Planning Committee, Chapter Leadership

Facet, Membership, or Committee: Executive Committee, Program Committee, Strategic Planning Committee, Chapter Leadership

Facet, Membership, or Committee: Executive Committee, Program Committee, Strategic Planning Committee, Chapter Leadership

List Facet, Membership, or Committee Chair Step 5 Products/ Processes List the Facet or Committee Products that are supporting the goals. Assign to Committee

Chair: Program Committee Chair Gloria Belton Products or Processes: Strategic Plan

Chair: Program Committee Chair Gloria Belton Products or Processes: Strategic Plan

Chair: Program Committee Chair Gloria Belton Products or Processes: Strategic Plan

Committee: Strategic Planning Co-Chairs Geri Smith, Gail Kenney

Committee: Strategic Planning Co-Chairs Geri Smith, Gail Kenney

Committee: Strategic Planning Co-Chairs Geri Smith, Gail Kenney

Services

List the Facet or Committee Services that are supporting the goals. Assign to Committee

Services: Digital Project Management

Services: Digital Project Management

Services: Digital Project Management

Committee: Strategic Planning Co-Chairs Geri Smith, Gail Kenney

Committee: Strategic Planning Co-Chairs Geri Smith, Gail Kenney

Committee: Strategic Planning Co-Chairs Geri Smith, Gail Kenney

AREA: CHAPTER NAME:

Instructions
Step 1 National Strategic Priority

National Strategic Priority 5 Leadership Development

This area involves training leaders at all levels of the organization including chapters, area, and national. Members are prepared to lead within the organization to ensure consistency, continuity and manage intergenerational opportunities.

National Strategic Priority 5

Step 2 National Goals P2

List National Goals

National Goal 1: Increase effective leadership as measured annually against established criteria. National Goal 2: Increase diversification of candidate pool to ensure intergenerational leadership succession by 2014. National Goal 3: Increase the number of members 45 years and younger that hold leadership positions at the National, Area, and Chapter levels by 10%

Chapter Goal 2 Identify Chapter goal(s) that support this National Priority and identify Chapter Officer responsible for completing the work for each goal. Step 3 Area or Chapter Goal(s) Chapter Goal 1 By year end 2012, establish a Jacksonville Chapter Leadership Committee consisting of past local, Area and National officers and Committee members to Train members in Leadership Skills and Organizational procedures and protocol. Chapter Chairperson: Leadership Chair Brenda Simmons Facet, Membership, or Committee: Leadership Committee By year end 2015 we will have encouraged and financially supported eligible Jacksonville Chapter Links members to SHLI.

Chapter Goal 3 By 2015, increase by 10%, the membership number of those aged 45 55 in major leadership roles.

Assign Chapter Chairperson

Chapter Chairperson: Leadership Chair Brenda Simmons Facet, Membership, or Committee : Leadership Committee

Chapter Chairperson: Leadership Chair Brenda Simmons Facet Membership, or Committee : Leadership Committee

Step 4 Facet, Membership, or Committee

List Facet, Membership, or Committee or Chair responsible for producing the services or products to accomplish each goal.

List Facet, Membership, or Committee Chair Step 5 Products/ Processes List the Facet or Committee Products that are supporting the goals. Assign to Committee List the Facet or Committee Services that are supporting the goals. Assign to Committee

Chair: Leadership Products or Processes: Well-trained leaders

Chair: Leadership Products or Processes: Well-trained leaders

Chair: Leadership Products or Processes: Well-trained leaders

Services

Committee: Leadership Services: Seminars, workshops designed to identify, develop and mentor new leaders. Committee: Leadership

Committee: Leadership Services: Seminars, workshops designed to identify, develop and mentor new leaders. Committee: Leadership

Committee: Leadership Services: Seminars, workshops designed to identify, develop and mentor new leaders. Committee: Leadership

AREA: CHAPTER NAME:

Instructions
Step 1 National Strategic Priority National Strategic Priority 6

National Strategic Priority 6 Promoting Links Brand

This area includes reaching consensus about who we are what we do and the value we bring. We communicate and collaborate effectively both internally and externally.

Step 2 National Goals P2 National Goals

List National Goals

National Goal 1: Increase brand recognition as the premier national civic/social service organization that embraces collaborative partnerships with key constituent/stakeholders with mutual interests in addressing current social issues to bring about positive change. National Goal 2: By 2014, 100% of the chapters will demonstrate consistency in the use of the brand to ensure that its alignment is consistent with the goals of the Organization. .

Step 3 Area or Chapter Goal(s)

Identify Chapter goal(s) that support this National Priority and identify Chapter Officer responsible for completing the work for each goal.

Chapter Goal 1 Develop and implement an integrated online and traditional Jacksonville Links, Inc. Brand Communications Plan targeting key constituencies, stakeholders and the general public, as measured by web site visits, by December 2013.

Chapter Goal 2 Deploy Jacksonville Chapter web site jacksonvillelinks,inc.org including Chapter profile and events information and a Members Only portal with interactive media (forms, documents, archives, surveys, internal communi-cations, analytics) capability, by May 2012; 80% paperless Chapter operations by May 2013. Technology Chair

Assign Chapter Chairperson

Chapter Chairperson: CPR & Technology Chairs Chapter Chairperson: Facet, Membership, or Committee: Technology, CPR, Program, Recording and Corresponding Secretaries, Chapter President, Fundraising and all Facets.

Step 4 Facet, Membership, or Committee

List Facet, Membership, or Committee or Chair responsible for producing the services or products to accomplish each goal.

Facet, Membership, or Committee: Technology, Archives, CPR, Program, Membership Committees and all Facets.

List Facet, Membership, or Committee Chair List the Facet or Committee Products that are supporting the goals. Step 5 Products/ Processes

Chair: CPR Committee Products or Processes: Local and area Media List, create and service Press Releases, distribute blogs, set up and actively monitor and automated voicemail. Documentation of all Facet and Program activities including web url, for planned distribution. Inclusion in Directories, search engines, etc. as appropriate. Committee: CPR, Technology, Services: Photography, writing, research, correspondence.

Chair: Technology Committee Products or Processes: Web site design, Chapter information to be posted on site, Members Only portal design and management, deployment of public and Members Only interactive media, on-going maintenance.

Assign to Committee Services List the Facet or Committee Services that are supporting the goals. Assign to Committee

Committee: CPR, Technology, Archives, Program, Fundraising. Services: Webmaster management (domain name, hosting, design).

Committee: CPR

Committee: Technology