MINUTES OF THE MEETING OF THE NON- CREDIT DIVISION HELD IN MR SIXPENCES OFFICE (CREDSURE HARARE) ON FRIDAY 26.10.2012 @08.

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Present: Mr A Sixpence Mr L Makombo Mr I Chibvuri Miss R Benza Mr H Madamombe Miss L Shawarira AS LM IC RB HM LS - Branch Manager (Chairing) - Assistant Branch Manager - Underwriter - Trainee Underwriter - Attach Underwriter - Attach Underwriter

Agenda:

Presentation by the underwriting team on mail processing status

Item 1.

Description OPENING REMARKS The chairperson welcomed everyone present to the meeting.

Action

Date

26.10.12

2.

OPERATIONAL MEETING The team agreed that they should meet once every two weeks, Fridays at 8.30am.

ALL

a)

REPORTS Reports for both underwriting and claims to always be presented on the meeting day. Mr Makombo to present the Claims Report whilst Mr Chibvuri presents on the LM Underwriting Report IC UNDERWRITING ISSUES AS and LM supported the issue of meeting once every two weeks for operational meetings, as it enlightens and updates the team on the status in relation to our budget. AS emphasised on broker visits AS suggested that should have priority on Reinsurance placement; for any reinsurance slips that cannot be send on time a hold covered correspondence should be send to the reinsurer asking them to confirm cover support. Commissions for brokers and agents should by all means follow the IPEC stipulated commissions. A reinsurance analysis exercise is to be carried out by Mr Chibvuri on the following Monday CLAIMS All Claims are up to date PUNTUALITY The team is always on time. AS complemented to keep it up.

b)

AS LM

ALL

ALL

IC

29.10.12

c)

d)

i)

MOTIVATION Be self-motivated, put your mind and heart in everything you do remember you are upgrading your career. There being no further business the meeting ended at 09.03am

AS