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m ac ma c
Service Aids
August 2006
To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization, and value of this book. Address correspondence to: WCS Learning - ATM Team NCR Corporation 1700 South Patterson, WHQ-2 Dayton, Ohio 45479 Copyright 2006 By NCR Corporation Dayton, Ohio U.S.A. All Rights Reserved
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Table of Contents
Where to go for ATM Support and information? Level 2 Support for Self Service Terminals: Toll Free 1-800-446-2344 ATM Hardware and Software Support Pin 1213 ATMs at Sea Pin 1416 Financial Bas & APTRA Software Pin 1222 Parts Information: NCR Parts Analyst 1-800-446-2344 pin 7 VP 626-7113 International 770-487-7000 ask for Ext. 7113 PDRC PEACHTREE Web Site: http://153.85.63.125/partsweb.htm Dundee Electronic Parts Information Manual: http://www.dundee.ncr.com/scripts/ssgsccgi/webpim.dll?1 For Pubs or Software Tools: Information Products Publishing (IPP) 1-800-543-2010 Dundee Web Site: http://www.dundee.ncr.com/ssgsc/default.asp Dundee Information Search Site: Same as Dundee Web site http://www.dundee.ncr.com/ssgsc/default.asp (Click Find Information ). Web page for the BAS product drivers. http://www.services.ncr.com/ce/library/librarydata/Branchautomation.htm ATM Kit and General Product information: Dundee Hotline 1-800-317-4542 International (X-for outside line) then dial 011-44-1382-59-2100 Customer Software Ordering: Call Local Field Sales Support NCR Power and Cable: 1-800-257-0458 VP 230-1000 International 919-460-8749 NCR Power and Cable supplies EPS Surge Suppression, Line conditioning, Premise Cabling, Build Data Cables, Supply Line Drivers and they will take Credit Card orders.
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