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Phng php xy dng Quy trnh

Dnh cho cn b qun l

NGI THC HIN: L ANH VIT

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QUY NH LP HC
Khng chung in thoi. Khng ni chuyn ring. Lng nghe. Tham gia nhit tnh.

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Li gii thiu

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Ni dung chnh
1. 2. 3. 4. 5. 6. Tm hiu s b v Quy trnh. Cc bc chnh to nn Quy trnh Xy dng quy trnh Qun l cng vn n. Xy dng Quy trnh Tuyn dng nhn s. Xy dng quy trnh T chc lp hc. Tm tt cc bc chi tit xy dng quy trnh 7. Cu hi tho lun.
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QUY TRNH L G?
Quy = Quy nh; Trnh = Trnh t. l mt lot nhng quy nh, hng dn kh chi tit gip chng ta thc hin mt vic g theo mt trnh t thng nht.

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Mt s quy trnh thng gp

1. Quy trnh qun l cng vn n. 2. Quy trnh qun l cng vn i 3. Quy trnh tip nhn vn bn. 4. Quy trnh mua sm. 5. Quy trnh tuyn dng nhn s 6. Quy trnh qun l HS 7. Quy trnh qun l HSGV 8. Quy trnh tuyn sinh 9. Quy trnh o to 10. Quy trnh nh gi gi dy gio vin 11. Quy trnh lp thi kha biu 12. Quy trnh qun l c s vt cht. 13. Quy trnh qun l cht lng ging dy. 14. Quy trnh o ta cn b. 15. Quy trnh nh gi ni b 16. Quy trnh qun l v t chc thc tp cho HS. 17. Quy trnh xy dng ngnh mi. 18. Quy trnh xem xt ca lnh o. 19. Quy trnh qun l thi. 20. Quy trnh nh gi cht lng s dng TS.

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Mt s quy trnh thng gp

21. Quy trnh tc nghip ca nhn vin kinh doanh 22. Quy trnh tc nghip ca t qun tr mng 23. Quy trnh kim sot cc sn phm khng ph hp 24. Quy trnh kim sot hc ph 25. Quy trnh tc nghip ca gio vin LX 26. Quy trnh thu xe 27. Quy trnh qun l xe 28. Quy trnh tc nghip ca l tn, b phn thu h s 29. Quy trnh nghim thu gio trnh

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QUY TRNH NH L KHP XNG

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QUY TRNH VN HNH

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Quy trnh ph thuc vo

ln ca t chc. Chc nng nhim v ca cc b phn phng ban. ln ca cc cng vic thng xuyn ln ca cc cng vic c lp li >=2 ln. Quan h ph thuc v h tr gia c nhn hoc phng ban
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C nhn C nhn

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C nhn Tp th

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Tp th Tp th

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Tp th C nhn

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NGHA
- Xy dng cc ti liu phc v cho DN mt cch h thng, thng nht. - Kim sot c chi tit vic thc hin cng vic thng qua vic xy dng lu quy trnh, xc nh cc im kim sot - Qun l tt cc cng vic kh xc nh mc tiu. - Xc nh chi tit nhu cu ca khch hng, phn tch quy trnh hnh vi. - Xy dng, chun ho dng lu thng sn phm hay thng tin trong DN. - Mt trong nhng nhim v quan trng nht ca Quy trinh l lm sng t nhng giao l thng tin gia cc b phn hay nhn vin vi nhau.
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CI M QUY TRNH HNG TI

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quan h sn xut sc sn xut xc nh mc tiu

Hnh thi vn ho qui trnh thc hin

to ng lc

gii quyt
vn ho

mu

hnh vi ca nhn vin nh hng t duy

thun
cu to h thng kiu lnh o

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gi tr ct li

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Cc bc chnh vit quy trnh

1. Phi hnh dung v lit k c cc bc thc hin cng vic .

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Cc bc chnh vit quy trnh

2. 3. nh s th t ty theo u tin. Tham chiu vi mi cng vic th cn c nhng ai phi hp, cn nhng ti liu g?, trch nhim chnh v trch nhim ph.

S dng cng c tho lun nhm sng to, phn tch v tng hp kin
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Cc bc chnh vit quy trnh

3. V s quy trnh, lm ti liu chun 4. Ghi ch: Gii thch cc bc cng vic

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Sc mnh ca thng ip
Ngn t (ni dung)
Hnh nh 55%

Ging ni
Ging ni 38% Ngn t 7%
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Hnh nh

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Thu nhn thng tin Nhn

75%

Nm 3%

Ngi Chm 4% L Anh Vit-Khoa CNTT 6%

Nghe 12%

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Quy nh v s
Lung d liu Trng thi d liu iu kin Input/Output
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BI 1: Xy dng quy trnh Qun l cng vn n

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1. Lit k cc bc cng vic

Tip nhn vn bn n. Phn cng x l cng vn. Ch o gii quyt. Lu kin ch o n c x l Lu cng vn n X l cng vn n

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2. Sp xp th t cng vic theo trnh t

1. Tip nhn vn bn n 2. Ch o gii quyt 3. Lu kin ch o theo di n c x l 4. Phn cng x l cng vn 5. X l cng vn n 6. Lu cng vn n.
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3. Tham chiu ng vi mi cng vic cn s phi hp v ti liu g?

1. Tip nhn vn bn n Ch tr: Hnh Chnh, Thc hin: Cc b phn, vn th. Ti liu: 01-11-08/HC-BM (Mu ti liu tip nhn cng vn n). Ghi ch: cc b phn khi nhn c cng vn n chuyn ngay cho t chc hnh chnh
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3. Tham chiu ng vi mi cng vic cn s phi hp v ti liu g?

2. Ch o gii quyt Ch tr: TG/HTr Thc hin: PHT/PG hoc cc c nhn c y quyn. Ti liu: Ghi ch: Khi cng vn c tip nhn phng HC chuyn ln TG/HTr, hoc cc c nhn c y quyn thc hin
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3. Tham chiu ng vi mi cng vic cn s phi hp v ti liu g?

3. Lu kin ch o theo di n c x l Ch tr v thc hin: Hnh chnh Ti liu: Ghi ch: Thc hin ngay khi tip nhn vn bn

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3. Tham chiu ng vi mi cng vic cn s phi hp v ti liu g?

4. Phn cng x l cng vn Thc hin: Cc phng ban, b phn, c nhn c lin quan. Ti liu: Ghi ch: Sau khi ly c kin ch o phng HC chuyn cc phng ban b phn c lin quan thc hin
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3. Tham chiu ng vi mi cng vic cn s phi hp v ti liu g? 5. X l cng vn n. Thc hin : Cng vn c phn cng. Ti liu: Ghi ch: sau khi cc phng ban, b phn nhn c cng vn th ngay lp tc t chc thc hin.

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3. Tham chiu ng vi mi cng vic cn s phi hp v ti liu g?

6.Lu cng vn n Ch tr: Hnh chnh, Thc hin: vn th, CV c phn cng Ti liu: 01-21-08/HC-LT (Mu lu tr ti liu ca phng HC lp). Ghi Ch:Sau khi giao cc b phn thc hin, phng HC lp tc lu vn bn vo phn mm hoc Biu mu
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4. V s
VD c th nh file excel.

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BI 2: Xy dng quy trnh Tuyn dng nhn s

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Lit k v sp xp cng vic

1. K hoch/Nhu cu tuyn dng ca cc phng ban. 2. Xem xt ph duyt. 3. Tng hp v lp k hoch tuyn dng 4. ng tin tuyn dng 5. Tip nhn h s tuyn dng. 6. Sn lc h s 7. Ln k hoch thi tuyn 8. Thng bo thi tuyn. 9. T chc thi tuyn. 10. Chm thi phng vn nh gi (c/Khng c/Cho thi tuyn li) 11. Thng bo kt qu th vic. 12. Tip nhn v k hp ng th vic 13. nh gi th vic (Yes/No) 14. Tp s. 15. nh gi tp s. (Yes/No) 16. Nhn vin chnh thc
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V s
Theo mu Quy trnh file excel

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Bi thi: Cu 1: Xy dng quy trnh T chc lp hc K Nng. Cu 2: Xy dng mt quy trnh lin quan n phng ban mnh
Thi gian np bi: 26/10/2010 a ch np: ltrongbai@gmail.com or anhviet1010@gmail.com
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GI
Ln khung chng trnh Lm khung chi tit Xy dng gio n/ ti liu Ln k hoch ging dy. Thng nht KH vi BTC Ging dy.(M u, mc ch bi hc, Ni dung, tm tt bi hc, cu hi trc nghim tr li nhanh, t chc vn ngh MC hoc n nh, ) nh gi kt qu ging dy Thi cp chng ch. L Anh Vit-Khoa s Kt thc kha hc/Lu h CNTT

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CC BC THIT LP QUY TRNH Y

- Xc nh nhu cu. - Xc nh mc ch. - Xc nh phm vi. - Xc nh s bc cng vic. - Xc nh cc im kim sot. - Xc nh ngi thc hin. - Xc nh ti liu phi tun theo v h s. - Xc nh phng php kim sot cc bc cng vic. - Xc nh cc im cn kim tra th nghim. - M t/din gii cc bc cng vic. - Hon thin phn nh ngha, ti liu tham kho, biu mu km theo.
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Xc nh cc bc cng vic
u vo ca quy trnh gm nhng yu t no u ra ca quy trnh gm cu thnh ca cc yu t no? . - Tip theo dng phng php 5W1H v 5M lm r vn . Phng php 5W1H: - What? L g? - Why? Ti sao? - Who? Ai thc hin - When? Khi no? - Where? u? - How? Lm th no thc hin. Phng php 5M (xc nh cc ngun lc): - Man: con ngi. - Money: Ti chnh. - Machine: My mc. - Material: Nguyn vt liu. - Method: Phng php lm vic.
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TI SAO CHNG TA PHI QUY TRNH HA CNG VIC ?

Ti sao quy trnh ca chng ta C m KHNG thc hin c ?

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XIN CHN THNH CM N S THAM GIA CA QU V

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