Mapping of COBIT 5 with ITIL V3 2011

No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 COBIT 5 Area Governance Domain Evaluate, Direct and Monitor Process EDM02 Ensure benefits delivery EDM04 Ensure resource optimisation EDM05 Ensure stakeholder transparency APO01 Manage the IT management framework APO02 Manage strategy APO05 Manage portfolio APO06 Manage budget and costs APO07 Manage human resouces APO08 Manage relationships APO09 Manage service agreements ITIL V3 2011 Process, Function (F) and Activity (a) SS 4.2 Service portfolio management SS 4.4 Demand management SS 4.5 Business relationship management CSI 4.1 The Seven-step Improvement Process SS 4.1 Strategy management for IT services SS 4.2 Service portfolio management SD 4.2 Service catalogue management SS 4.3 Financial management for IT services SD 4.5 Capacity management SS 4.4 Demand management SS 4.5 Business relationship management SS 4.2 Service portfolio management SS 4.4 Demand management SD 4.2 Service catalogue management SD 4.3 Service level management CSI 5.7 Service reporting (a) SD 4.8 Supplier management CSI 4.1 The Seven-step Improvement Process SD 4.7 Information security management SD 4.7 Information security management SD 4.1 Design coordination SD 4.3 Service level management SD 4.4 Availability management SD 4.5 Capacity management ST 4.2 Change management SD 4.1 Design coordination ST 4.1 Transition planning and support ST 4.4 Release and deployment management ST 4.5 Service validation and testing ST 4.6 Change evaluation ST 4.7 Knowledge management ST 4.3 Service asset and configuration management ST 4.3 Service asset and configuration management SO 4.1 Event management SO 6.2.1.3 IT Operations management (F) SO 4.2 Incident management SO 4.3 Request fulfilment SO 4.4 Problem management SD 4.6 IT service continuity management SD 4.7 Information security management SO 4.5 Access management CSI 5.4 Service measurement (a) CSI 5.7 Service reporting (a) CSI 4.1 The Seven-step Improvement Process CSI 4.1 The Seven-step Improvement Process
| SS: Service Strategy | SD: Service Design | ST: Service Transition | SO: Service Operation | CSI: Continual Service Improvement | - Book Section

Management

Align, Plan and Organise

Management

Build, Acquire and Implement

APO10 Manage suppliers APO11 Manage quality APO12 Manage risk APO13 Manage security BAI01 Manage programmes and projects BAI02 Manage requirements definition BAI04 Manage availability and capacity BAI06 Manage changes BAI07 Manage change acceptance and transitioning

Management

Deliver, Service and Support

BAI08 Manage knowledge BAI09 Manage assets BAI10 Manage configuration DSS01 Manage operations DSS02 Manage service requests and incidents DSS03 Manage problems DSS04 Manage continuity DSS05 Manage security services DSS06 Manage business process controls MEA01 Monitor, evaluate and assess performance and conformance MEA02 Monitor, evaluate and assess the system of internal control MEA03 Monitor, evaluate and assess compliance with external requirements

Management

Monitor, Evaluate and Assess

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