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Outline
1. Why are large companies good candidates for BPM? 2. What were the business benefits for each company? How did it change their business? 3. Possible problems with extending BPM across a large number of business processes. 4. What companies stand to gain the most by implementing BPM?
Business benefits
AmerisourceBergen, one of the worlds largest pharmaceutical services companies Metastorm BPM software for analyzing, managing, and redesigning business processes First BPM project intended to automate and implement an online collaborative contract and chargeback process Results encouraged the company to expand BPM to other areas of the business
Business benefits
Diebold, global leader in integrated self-service delivery and security systems and services with worldwide operations Progress Savvions BusinessManager BPM solution to understand and improve order fulfillment process BPM project generated real time visibility of the order process to analyze, control, and improve its execution Pleased with the results, Diebold immediately used BusinessManager for other processes
Possible problems