Professional Documents
Culture Documents
2012
SUBMITTED TO: MR.AMIN RAJANI SUBMITTED BY: ATHAR ANSARI-13034 ATIYA MURSALEEN-13829 FARAH POONAWALA-13792 SAFEENA YEASEEN-13859
Sincerely,
EXECUTIVE SUMMARY
Officially launched as a fully owned subsidiary of Engro Corporation, Engro Foods Limited is as a stepping stone of the corporation to get entered into the food business. Engro has established state-of-the-art processing units in various cities of Pakistan and has expanded its plant operations. Fueled by a vision to bring to the fore innovative food products packed with quality, value and nutrition, Engro Foods' made its foray into the consumer foods business. Whereas, established in 1967 by renowned Horlicks of England in Pakistan - Millac Foods sees its clients as a valuable asset and employees as the closest knit between services and their deliverance without mutual coordination, this relationship would never have grown to be this strong. The Company has achieved so much by empowering the human resource because satisfied human resource leads to better production. That is why Millac ensure developing systems that facilitate efficient operations and a complete focus on total quality management. Millac Food is aware that without the trust and capital its stakeholders have invested in the company the Company would never have reached the pinnacle it has today. The purpose of making this report is to analyze the overall organizational cultures that are prevailing and the leadership styles are being followed in both Engro Foods and Millac Foods. The analyzation is being done according to HR practices implemented in both of the organizations.
The report carries overall information regarding Engro Foods and Millac Foods. Detailed introduction, organizational culture, business orientation and plant operations have been discussed on the basis of which studies have been further extended to draw conclusion over leadership style followed in both organizations, respectively.
To grasp over the relevant information firsthand knowledge and second hand knowledge techniques of gathering information were consulted. In this regard, the questioners were prepared and interviews were conducted at the office of both Engro and Millac.
During our research we found various differences between the said organizations despite carrying somehow same operations. Later on a comparative analysis has been drawn to provide a lucid understanding to the readers.
The overall attitude of Engros management was found people centered and sense of collaboration among employees was found. While management of Millac is somehow business focused.
ENGRO FOODS
1. COMPANY PROFILE:
How we started & grew In pursuit of excellence: our passion for innovation and promise of quality Engro Foods Limited was officially launched as a fully owned subsidiary of Engro in 2004. Using dairy as a stepping stone to enter into the food business, the Company has established state-of-the-art processing units in Sukkur and Sahiwal, along with an ice cream production facility in Sahiwal. Top quality brands like Olpers, Olwell, Tarang, Omore and Owsum have been successfully launched under the helm of Companys dairy products. To support these brands and their highest standards of quality, Engro Foods has invested heavily in milk processing and milk collection infrastructure. With an acquisition of Al Safa a fast growing and established Halal meat brand Engro Foods is now venturing into North American market starting from Halal Foods category. The new organization, Engro Foods Canada Ltd. with a subsidiary Engro Foods USA, LLC, intends to aggressively grow the business in this market. With the vision of Elevating Consumer Delight Worldwide, Companys significant focus will be towards the global operations in the years to come. Fueled by a vision to bring to the fore innovative food products packed with quality, value and nutrition, Engro Foods' made its foray into the consumer foods business in 2006 with the launch of Olper's, our flag-ship all-purpose milk, which soon became a house-hold name widely known for its rich, creamy freshness, high nutrition content and exciting, vibrant packaging. Since then, we have surpassed all expectations and given the foods business in Pakistan a new direction and a different spin with brands that go beyond the conventional and the ordinary by forging new standards in product innovation. So as we continue to deliver excellence, Engro Foods will continue to bring premium food brands in the market that will exceed consumer expectations in every way, every step of the way...with firm emphasis on our passion for innovation and promise on quality.
VISION:
Aims at transforming the company within the next five years into first a national food industry
giant, then into a regional force and finally into a global player MISSION: Build branded food business to improve quality of life by offering tasty affordable and highly nutritional products to our consumers while maximizing stakeholders value
ENGRO FOODS AIM: Dominate the food business and to achieve this we will settle for nothing less than the cream
VALUES
At Engro, we support our leadership culture through unique systems and policies which ensure open communication, foster an environment of employee and partner privacy, and guarantee the well being and safety of our employees. Our core values form the basis of everything we do at Engro; from formal decision making to how we conduct our business to spot awards and recognition. At Engro we never forget what we stand for. Following are our core values: ETHICS & INTEGRITY We do care how results are achieved and will demonstrate honest and ethical behavior in all our activities. Choosing the course of highest integrity is our intent and we will establish and maintain the highest professional and personal standards. A well-founded reputation for scrupulous dealing is itself a priceless asset. HEALTH SAFETY & ENVIRONMENT We will manage and utilize resources and operations in such a way that the safety and health of our people, neighbors, customers, and visitors is ensured. We believe our safety, health and environmental responsibilities extend beyond protection and enhancement of our own facilities. INNOVATION & RISK TAKING Success requires us to continually strive to produce breakthrough ideas that result in improved solutions and services. We encourage challenges to the status quo and seek organizational environments in which ideas are ORGANIZATIONAL BEHAVIOR Page 10
1.3. GOVERNANCE
Our commitment to the highest standards of integrity and transparency shapes our governance framework and processes, which are aligned to the industry's best practices. Every employee at Engro Foods is a part of the governance system and is required to adhere to clearly laid out policies and procedures. THE BOARD The Board is primarily responsible for ensuring the appropriate review of future company plans, good governance and effective control systems to protect shareholder value. In essence the Board establishes corporate strategy and the company's business objectives. It also approves Engro Foods' financial statements and assesses overall performance against corporate plans and objectives. At present the Board includes four independent non-executive directors, four non-executive directors and five executives of the company. The Board strictly follows the 'Code of Corporate Governance' of the Securities and Exchange Commission of Pakistan (SECP) which serves as a guide for formulating company fundamentals and policy framework. A Board of Directors' meeting calendar is issued annually that schedules matters reserved for discussion and approval. The full Board meets at least four times a year for approval of quarterly accounts and for long term planning. GOVERNANCE PRINCIPLES The Board of Directors ensures compliance with the 'Code of Corporate Governance' as issued by the Securities and Exchange Commission of Pakistan. ORGANIZATIONAL BEHAVIOR Page 11
Anti-Restrictive Trade Practices Conflicts of Interest Directorships in Other Companies Ethics and Business Practices Gifts & Business Entertainment Health, Safety and Environment Human Resource Management Insider Trading Internal Control System Procurement of Goods and Services
ENGROS LEADERSHIP
Good leadership brings with it great success! At Engro Foods, we derive our success from the combined expertise, knowledge and skills of our leadership representing a group of highly successful and dynamic professionals, who bring in a wealth of knowledge and experience and steer the company to great ideas that pave the way for new product innovations - and our continued success.
Embrace the lighter side of milk and feel years lighter with our low-fat milk Olpers lite, for a guiltfree existence!
Savor the flavor of tradition and enjoy the rich, aromatic flavors of badam, zafran and rose in every sip of milk with Olpers flavored milk!
Enhance the culinary experience with Olpers Cream a rich celebration of life at its creamy best.
Experience sheer bliss in a tea-cup with Tarang, our special tea creamer for that perfect cup of tea.
Get nutrition and the best value for money with omung dobala.
Enjoy our heavenly nectars extracted from pure fruits to revitalize you with a much-needed boost, anytime anywhere. Only with Olfrute.
Rise up to a better life with our all purpose dairy brand Omung available at the ultimate price and in the best quality. A dash of Tarrka in your favorite cuisine is all it takes to bring out the flavor of your food and leave you craving for more.
With its rich, creamy taste, high nutrition content and wide-range of chunky flavors get more from your ice-cream with Omore!
Enjoy home-made Lassi in the convenience of a Tetra Pak. Refresh your day with our two delicious flavors.
1.6. DEPARTMENTS
1. Administration Efficient management of all administrative affairs of Engro Foods (Pvt.) Limited is the job of the Administration department. From legal matters to general day-to-day operations of the office, the Administration department ensures that all affairs run smoothly. 2. Finance and Accounts The Finance and Accounting departments at Engro Foods are responsible for the total financial management of the different businesses of the company. From the usual accounting statements and sheets to risk and portfolio management, the team ensures that every rupee coming into and out of the Companies' pockets is properly documented and audited. 3. Human Resource The Human Resource department at Engro Foods (Pvt.) Limited spearheads the recruitment process to ensure that the finest human resource is taken on board atEngro Foods. Resumes of candidates are carefully filed and documented for current or future reference. The department, besides carrying out succession planning, maintains and implements HR policies pertaining to employment, retention and superannuation. Assessing training needs of employees and ensuring adequate training is also carried out by the professional HR team at Engro Foods. ORGANIZATIONAL BEHAVIOR Page 15
5. Milk Procurement As all of our food products are milk based, the entire Milk Procurement department plays a critical role in defining the quality of the end product that reaches our customers. Ensuring regular collection of fresh and pure milk right from the farmer tothe factory and ascertaining the freshness of milk all across the milk procurement process, is the responsibility of Milk Procurement department, consisting of food Technologists working at the collection centers and veterinary doctors providing service to the farmers.
6. MIS The MIS department at Engro Foods ensures that all automation is running error-free at all times. Regularly modifying and updating the Company's accounting software is also the MIS team's responsibility. 7. Production Modern technology is part and parcel of Production at Engro Foods. The state-of-the-art plant set up near Sukkhar has a processing capacity of more than 300,000 litres of milk per day, making it one of the largest in the country. Professionally qualified human resource efficiently works night and day to maintain highest hygiene standards. 8. Quality Assurance Quality Assurance is strictly followed in Engro Foods. Qualified food technologists at this department ensure that highest quality parameters are adhered to through all steps of production and that the products reach the consumers as per promise. 9. Supply and Distribution This department ensures timely and effective distribution of the products to different shops and stores spread all across Pakistan. From transportation management to obtaining route permits and approvals, is done by this department
Everyday our brands touch the lives of our consumers in a multitude of ways, As Pakistans premier foods company our products deliver quality, value and nutrition to more than 4 million people in over 300 locations across the length and breadth of Pakistan and beyond Our market share cover more than 8 regions and over 310 cities and towns locally whereas our global footprint spans 18 states in United States and 4 provinces in Canada
With each passing year our brands continue to tap new markets to encompass a wider consumer base and a greater market share. Our continued growth indicates our steady expansion across a diverse stream of product categories geographical networks and consumer demographies.
ICECREAM:
Introduction of Buzz in teen segment with two new SKUs Tiramisu Cone and Strawberry Bliss Launch of Magic Hat in the kids segment Consumer promotion with Ice Age 4 on three SKUs Dasher, Jigsaw and Lick-A-Flavor3
1.8.REVENUES
OUR PEOPLE
People at ENGRO FOOD LIMITED are very dynamic and vibrant with an attitudeof challenging the norms, at the same time these people are highly professional, ethical and result oriented. These are people who want to shine, make a name for themselves and for that they are willing to go the extra mile.
OUR DREAMS
ENGRO FOODS LIMITED dreams to be BIG. They want to be a major player in the food industry which is also evident in their vision. ENGRO FOODS LIMITED wants to challenge the industry norms and surprise whoever has eyes on it
WORKING ENVIRONMENT
At Engro, we strive to uphold the tradition of excellence and become the employer of choice. Ours is a workplace where our employees feel confident, valued, and most importantly, inspired.
STRENGTHS
Engro Foods is a well-established brand name, customers automatically have a brand association They can easily afford research and development costs in order to introduce new products They have strong supply chain (good PR with farmers provides world class supply chain management) The increasing sale figures form years to years showing customer satisfaction upon Engro Foods Limited products Engro Foods involve in consumer and product research before and after launching a product Engro Foods is having strong relationship with global research partners like AC Nielsen, JWT Asiatic
WEAKNESSESS
One major weakness of Engro Foods in dairy products, which is that 85% of its milk collection centers are in Punjab, while processing unit is in Sindh Higher transportation cost Dependency on TETRA PAK for the entire packing of its dairy products Paying higher cost of packing of products results in higher overall products cost The product range of Engro Foods narrows as compared to its competitors
OPPORTUNITIES
Pakistan is the fourth largest milk producing country. So, its an opportunity for company to grow in this sector Engro Foods can increase awareness though different media, by showing ads those are according to cultural requirements of Pakistan By increasing the milk related products company can go globally Engro can launch products like dry milk, cereal and Yogurts etc. Growing dissatisfaction with milkmens milk and increasing awareness about health and hygiene issues have led to increased processed milk consumption
THREATS
Engro Foods competitors Nestle and Haleeb are biggest threat
1.12.Communication Network
An understanding of managerial communication isnt possible without looking at thefundamentals of organizational communication. Communication within anorganization is often described as formal or informal. Formal Communication: Communication that follows the official chain of command or is required to do ones job. Informal Communication: Communication that is not defined by the organizations structural hierarchy. Communication Network: The vertical and horizontal flows of organizational communication can be combined into a variety of patterns called communication networks. As a manager, which network should you use? The answer depends on your goal. Nosingle network is best for situations. If youre concerned with high member satisfaction, the all channel network is best; if having a strong and identifiable leader is important, the wheel facilitates this; and if accuracy is most important, the chain and wheel networks works best.
In Engro Pakistan all channel network is working because they think that employees are our most important asset of our organization. All the company policies andinformation is shared with the employee thats why they are going to progress EngroPakistan is one of the leading organizations in Pakistan and has a goodcommunication network within the organization as well as outside the organization. They are always in touch with employees and shareholders for the betterment of organization. From better communication network there logo Growing with Pride is fully understandable.
2.MILLAC FOODS
2.1. COMPANY PROFILE:
Millac Foods:
Millac has been providing best dairy products to its consumers for last 45 years; it is not just a milk product, but a complete milk experience.
Millac History:
Ever since Millac Foods (Pvt.) Ltd. began its pioneering journey, it has strived to serve its consumers with brands of supreme quality. The taste preferences and well being of our consumer base is of paramount importance, paving the path of interpretation and imposition for any decisions taken here at Millac; after all, it is their demands that we need to meet so that we raise the bar on their expectations. Four exhaustive decades and more hits than trials and errors later, we have succeeded in making Millac the most trusted name when it comes to the choice of dairy in millions of households in Pakistan. Millac Foods believes that whatever is made in Pakistan must be a direct representation of all the hidden potential, unrelenting hard work and emphasis on quality that our human resource base holds. Millac Foods will never compromise on these basics.
2.2 VISION
Pakistans premium dairy family since 1967, Millac Foods has never compromised on its commitment towards providing its valued consumers with that extra special bit of care, responsibility and quality. Entrusted to nurture and secure the health and nourishment of our customers, Millac has been activating vigorous lifestyles and enabling healthy options due to its clean bill of distinction in all matters of corporate citizenship. We connect with our consumers, promising and delivering on all aspects of quality and thriving on your satisfaction. At Millac we believe in developing our concerns to best support Your discernment.
STRENGTHS
WEAKNESSES
Focus Shifted from Main Product to other products Lack of Research & Development
THREATS
Big Competitors Inefficient Labor Animal Diseases Availability of Natural Milk
Business Development:
In overall conversation it was observed and it is quite natural that Business development is the foremost priority of both Engro foods and Millac foods.
3.2 DIFFERENCES:
CSR Activities:
We believe that a successful business creates much bigger economic impact and value in the community, which dwarfs any philanthropic contribution. Hence, sustainable business development is to be anchored in commitment to engage with key stakeholders in the community and society. On the other hand Millac is not actually initiating such projects.
People Centrism:
Engro strongly believe in the dignity and value of the people. The organization consistently treat each other with respect and strive to create an organizational environment in which individuals are fairly treated, encouraged and empowered to contribute, grow and develop themselves and help to develop each other. The Company does not tolerate any form of harassment or discrimination. While at Millac concentration is more drawn towards production.
Voluntarism:
Engro fully supports employees who wish to positively impact the communities around them. Their volunteering efforts are supported through the company-wide initiative EnVison (Engro Volunteers in Service of the Nation). The initiative is managed by a team of Engro employee volunteers through an EnVison Council. The EnVison Council is jointly responsible for selecting, implementing and promoting volunteering opportunities for employees across Engro companies. Employees self nominate themselves to become part of the EnVison Council; this process empowers employees to demonstrate strong leadership skills to bring positive social change. On the other hand, in Millac we did not find such extra efforts.
P E O P L E
9 8 7 6
C O N C E R N
5 4 3 2 1
Performance Based
P E O P L E C O N C E R N
9 8 7 6 5 4 3 2 1
Performance Based
Millac Foods: Benefits and incentives are given to only those employees who are well deserved, it is true that we do not offer such incentives and benefits which are offered by multinational companies, but at each level we make sure that everyone is catered whatever he deserved.
5.8. What are the HR policies and practices? TNA, Performance appraisals
HR Mission Statement Engro Foods: To lead the organization in enhancing its human capital and creating a winning environment Where everyone enjoys contributing to the best of ones ability Engro Foods achieve this by: Inspiring and motivating its people Developing its people to strive for higher standards Driving an open minded and enterprising corporate culture where people through leadership At all levels dare to dream, dare to try, dare to fail and dare to succeed. Attracting and recruiting the best talent.
Performance Review: At Engro Foods, a review is intended to be an open and frank discussion between an employee and their Team Leader/Manager. Generally there are two elements: first is the element in which discussion takes place over the strengths and areas which need to be developed as displayed by the job holder over the past 12 months. The performance is of course judged comparing the pe rf orman ce a g a i n s t the co re in d icat o rs o f Job. The second element is concerned with discussing the training needs/inputs activities that are considered to be appropriate to help the job holder overcome some of development areas discussed in the review and also those activities that are deemed appropriate to build upon their current Strengths
5.9. What are the compensation policies? How do you reward and employee?
Engro Foods: The active and effective role played by HR in people development at different levels organizational, departmental and individual is considered to be one of the most critical factors leading to the development of a winning corporate culture. Reward System: Engro Foods considers its employees not just as a cost but also as a resource in which the
ORGANIZATIONAL BEHAVIOR Page 46
Medical Insurance is given to employees by Adam Jee Health Insurance between the band of Rs. 40,000 to 80,000 depending upon the rank or grade of the person. Hospitalization is given between Rs 10,000 to 50,000.
Millac Foods: We did not find any compensation for employees and facilities, however they
offer following rewards and benefits to the employees. Medical Gratuity fund Incentives Bonuses Recognition Appreciation Workplace program Food Subsidy Loan Insurance EOBI Children Education allowance Overtime Claim Medical Claim Mobile deduction Claim House Rent
Grapevine The grapevine is always about people, and travels faster than any other mode of communication. People at the receiving end of gossip may even take the drastic step of quitting. An open culture with the freedom to approach the management is important to tackle the grapevine through, An open Culture Communicate ASAP Keep Employees busy Eliminate uncertainty
5.13. What kind of relationship exists between the leaders and the followers?
In both companies relationship between leaders and followers is a democratic one where there is good consultation and the employees can feel free to discuss their issues with the Management and seek help if wanted
6.1. Are there any best practices learned or adopted by the organization?
Engro Foods: Company has earmarked funds for development activities; the enthusiasm of its employees for volunteer work has been the most pleasant surprise. Engro volunteers (known as Engro Torchbearers) can participate in and all are surprised when events planned for the weekend drew the largest crowds. Employees at all levels of the company are willing to sacrifice weekend hours to volunteer at hospitals, schools and in disaster hit areas. Millac Foods: Whether it's the playing field or the work arena, at Millac Foods you get the best of both worlds. Companys diversity and wellness initiatives help employees to reach the heights of passion and achieve goals. In Millac Foods Milk Outlets help you see how your smile can make a difference. That's why we encourage you to spread smiles through volunteer work in the community. It is this culture of responsibility that makes a career here so rewarding for our employees.
6.8. What kind of leadership does your organization has and how they influence the subordinates?
Engro Foods: The leadership in Engro Foods is democratic and open to discussion and friendly. As a consequence the employees feel free to talk to the superior management and discuss their problems that make for a healthy and good working atmosphere and good team work making a family like environment. Millac Foods: The leadership in Millac Foods is in between autocratic and democratic, company is owned by an entrepreneur and he is the one who takes final decision, however people are open to give ideas, and are appreciated for problem solving but final decision is taken by the Chairman.
7. EMPLOYEE ENGAGEMENT
3. Take risks and allow yourself to occasionally fail Trying new ideas involves taking risks and not all of the ideas will work. But if you dont take any risks at all, you pass up the chance of finding a great idea that might break new ground for your business. 4. Have fun Fun is part of the journey of realizing your largely untapped creative potential. This involves a broader definition of fun - its not just the fun you have at a party or down at the beach but also the fun of trying things, taking risks, pushing yourself and achieving goals. 5. Retain a focus on results All the above are important points, but innovation should still be set against the backdrop of producing results including meeting deadlines and budgets, staying fit and healthy and leading a balanced life. 6. Operate on the edge of chaos Do you work in an environment that allows you to tolerate and work within the tensions and paradoxes that surface? You can occasionally fail as part of a focus on results. You can have fun while being serious about your work and you can make room for innovation and creativity at the same time as running an efficient and productive business.
7.3. How do you handle the work-life balance of employee? How many hours/days
ORGANIZATIONAL BEHAVIOR Page 56
7.4. Is there any job rotation, job enhancement or job enrichment procedure?
Engro Foods: Yes , we have a job rotation process but this program is not applicable in every department, for example in engineering department we often shift people so that they can learn more and get technically strong, in marketing, CSR, corporate communication, PR, media, research and development and HR department we do not have any job rotation program. We have a plan to introduce Management Trainee program very soon, in which we will rotate fresh graduate business and engineering graduates in different departments. Yes, off course job enhancement and job enrichment is the part of job. Millac Foods: In Millac Foods, in technical staff, when they hire people on entry level, they rotate them in different segments of the department so that they can better judge the interest of the employee, otherwise in other department they usually hire experienced people, expert in their own field and off course job rotation is not a problem for them. Job enhancement and job enrichment is completely dependent of the skills and ability of the employee.
Millac Foods: In Millac Foods, company has almost 96% of the satisfied employees, they love their job and happy with their packages, but the employees on the contract are not that much satisfied.
7.7. How do you involve people? Do you encourage participative decision making?
Engro Foods: Since company has a vertical hierarchy, people have specific decision making power on their level. Yes we encourage them when we need solutions from them. We provide them complete freedom to express their ideas with the concerned authority, it they are shy they can even participate via text, email or phone call. We encourage employees participation at every level. Millac Foods: Yes! In Millac Foods its a part of our policy that company should encourage employees for new ideas and motivate them to bring positive change in the organization with their positive attitude towards work life. Employees who took right decision are appreciated a lot and their bonuses and other benefits reflect that correct decision making.
7.8. This organization encourages employees to exercise their own initiative? How?
Engro Foods & Millac Foods: Partially, because both companies have their own system and they appreciate if people follow them.
It depends upon the task and decision, sometimes when a lot of technicalities or customers problems are involved then it becomes necessary for an employee to take the initiative of the decision which he made by himself, it is a FMCG industry and company cant waste time just for the approvals from the managerial level.
ADKAR describes successful change at the individual level .When an organization undertakes an initiative, that change only happens when the employees who have to do their jobs differently can say with confidence, "I have the Awareness, Desire, Knowledge, Ability and Reinforcement to make this change happen." Because it outlines the goals or outcomes of successful change, ADKAR is an effective tool for: Planning change management activities Diagnosing gaps Developing corrective actions Supporting managers and supervisors
8.3. How does the organization comply with the standards formulated by the government?
Engro Foods: Company always designs policies as par government standards, because they have to follow the rules of government by hook or by crook. During making or designing policies for company or for customers we always keep the predefined rules and regulations in mind. Thats why company does not face any big problem from government sector, changing of rules and regulation from the government sector is a big challenge. Millac Foods: Company does not have any other option to follow governments rules and regulations, no matter they are in favor of organization or not. That is why all policies are designed in such a way that amendments could be done at any time. 8.4. How do you respond the globalization impact? Engro Foods: Things are rapidly changing outside the Pakistan, new trends are introducing in the world like flexi time, working via internet from home but unfortunately we cant adopt these practices in our organizations right now. But hope fully we will adopt such standards in our organization very soon. With reference to technological point of view, Engro is the pioneer in state-of-the-art technology; they always bring the latest technology in Pakistan. But over infrastructure is a big issue for us. Millac Foods: Company always gives priority to the best dairy products to the customers, they believe if people are satisfied with their products then they wont feel harm in using their new technology, company have a separate research and development department, they do research On new technology and come up with new technological changes beneficial for the customers.
ORGANIZATIONAL BEHAVIOR Page 61
feel
their
job
is
worthwhile
worse than
Engro Foods: Company always encourages employees to discuss their job circumstances with concerned person in HR, they discuss their problems with us and we try our best to figure them out. Job rotation, if possible is the best way to solve their situation. Mostly people feel like that when they have a problem with their boss or sub ordinate. Millac Foods: Employees are satisfied with their job; they are happy with their jobs; pay levels and enjoy their work.
9.12. More experienced members of the organization take time to help new members?
Engro Foods: We organize a lot of events like corporate dinners, picnics, Eid and Christmas parties, basant and Valentines Day where senior and junior employees mingle to create a better understanding level and it helps them to make a comfortable zone for communication and work. Millac Foods: Yes, off course without the help of senior staff a newly appoint or fresh person cant get command on system and things, no matter you have a back ground from worlds best FMCG but you need time and require assistance of seniors to settle in any organization. We always encourage senior employees to help junior and newly appoint people.
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11 - REFERENCES
www.engrofoods.com www.engro.com www.pta.gov.pk http://www.engrofoods.com/financial_reporting.html www.millacfoods.com www.wikipedia.com www.amcy5.com