S.No.

Issue Time taken by Circle in raising trouble ticket to Ericsson for providing replacement of card Time taken by Ericsson to provide replacement Time taken by BSNL to handover faulty card to vendor Time taken by Ericsson to send the card for repair Time taken by Ericsson to hand over the repaired card to BSNL since card was handed over by BSNL to Ericsson for repair Number of Cards pending at Ericsson for repair:(a)>1month(b)>3months (c)>6months No. of spare cards pending to be provided by Ericsson for rectification of fault till the faulty card is repaired ( more than 3 days cases ) No of Complete BTS down for want of spares/Repaired cards from Ericsson and average time since when they are down No of Sectors down for want of Spares/Repaired cards from Ericsson and average time since when they are down No of BTS pending to be installed in Phase V Project for want of cards as the cards have been used as replacement of faulty cards No. of spares for each type of card being maintained by M/s Ericsson ( including M/s Nortel) for providing AMC to BSNL in North and East Zone (Circle wise)

Circle

1 2 3 4

10

10

11