1821 E Velvet Dr Tempe, AZ 85284 Cell: (760) 550-3049 Home: (480) 275-5913 jlthomp6@asu.

edu

Jennifer Thompson
Objective

To gain experience and training in the health information management field while I peruse my AAS degree in Health Information Technology. I am currently enrolled in the AHIMA accredited HIT program online thru DeVry University. My anticipated graduated date is June 2014. Upon graduation, I plan to pursue my RHIT certification and continue working toward my Bachelors in Science in Technical Management with a Specialization in Health Information Management in order to obtain my RHIA certification.

Experience In

Orientation, on-boarding, and verification of professional credentials of employees Developing HR related training presentations for all audience types Hiring data collection and analysis in conjunction with position assessment and competency development. Human Resources Information Systems Technologies, including Peoplesoft enterprise systems

Coordinating clinical peer review programs for a variety of disciplines (e.g. physician, nursing pharmacy, optometry, dental, physical therapy and nutrition) within a public sector healthcare organization. Compensation and Benefits Administration from the Local to the Regional Level. CIS 105 Computer Applications & Business Technology ECN 211 & ECN 212 Macroeconomic & Microeconomic Principles ENG 302 Business Writing ACC 231 Financial Accounting

Relevant Coursework to Date

07/2007 02/2012 Human Resources Specialist (Class/Recruit/Placement) - US Dept of Health and Human Services, Indian Health Services, Southwest Region HR Office, Phoenix, AZ (GS-9 09/2008-02/2012 & GS-7 12/2005-09/2008 40 hrs/wk), Supervisor: Cathy Ayatta (602) 364-5231, Email: Cathy.Ayatta@ihs.gov Responsible for the continuous recruitment, assessment, selection, placement, employee on-boarding, compensation management and benefits administration for government funded and operated healthcare facilities throughout the states of Arizona, California, Nevada and Utah. Advised managers on appropriate HR actions necessary to achieve their outlined objectives. This was accomplished by utilizing various HR concepts, laws, policies, practices, methods, hiring authorities, and internal placement plans. Provided assistance to management in conducting and completing job analyses, identifying position specific competencies and developing applicant assessment questionnaires for online application systems. Analyzed, evaluated and classified positions graded GS-11 and below. Developed selective placement factors when required. Prepared a variety of HR actions for processing including but was not limited to established and maintaining paper hiring plan and official personnel folders, processing all personnel actions in the required HRIS, initiated PCS travel orders, Recruitment, Relocation and Retention Pay Incentive contracts, Memorandums of Understanding, Interagency Personnel Agreements, Annual Leave Accrual Rate Adjustment Requests, and Title 38 Special Pay contracts Served as compensation and benefits administrator for assigned section of the region (approx. 300+ employees). Directly oversaw and facilitated the interview process for top level management positions under my assigned organizations from 2009 2011. Provided region wide supervisory training on the Federal hiring process, agency hiring plans and white house hiring reform initiatives from 2009-2011.

HIT 141 Health Information Processes w/Lab COLL 148 Critical Thinking & Problem Solving HIT 120 Introduction to Health Services and Information Systems PHI 105 Introduction to Ethics ETHC 232 Ethical and Legal Issues in the Professions

Professional Experience

09/2003 12/2005 Secretary (OA) - US Dept of Health and Human Services, Indian Health Services, PHS Indian Hospital, Quality Management Dept, Parker, AZ (928) 669-2137 (GS-5 40 hrs/wk) *Reference available upon request Abstracted and analyzed medical peer review data from paper medical records and electronic patient management systems RPMS. Utilized data mining applications QMAN, PGEN and VGEN to set up manual peer reviews for medical staff providers. Converted raw peer review data into statistical information (i.e. charts, graphs, and spreadsheets). Findings were presented at monthly committee meetings to medical staff and executive leadership. Coordinated performance improvement activities and continuing medical education presentations, guest speakers, workshops, etc for the medical staff. Audited in house and satellite clinic departments on hospital accreditation standards as it related to employee competency reviews, performance management plans and continuing education and licensure requirements. Submitted monthly compliance report to executive management team. Maintained and updated the organizational policy and procedures manual and the various departmental policy and procedure manuals. This included revising policies and/or guidelines and submitting for signatures as requested. Prepared requests for recruitment, relocation and retention incentive payments, and physicians comparability allowances. 02/2003 09/2003 Human Resources Assistant - US Dept of Health and Human Services, Indian Health Services, Colorado River Service Unit, PHS Indian Hospital, Parker, AZ (928) 669-2137 (GS-4 40 hrs/wk) *Reference available upon request Responsible for records maintenance within the HR department. Provided assistance in administering the various employee benefit programs. Assisted applicants with the initial employment application and new employees during the on-boarding process. Coordinated the monthly orientation program. Served as the local time and attendance program coordinator and unit timekeeper for 50+ employees.

12/2005 07/2007 Program Assistant (HR) - US Dept of Health and Human Services, Indian Health Services, Northern Plains Region HR Office, PHS Indian Hospital, Winnebago, NE (GS-6 40 hrs/wk) Supervisor: Pebbles Red Fox Email: Pebbles.Redfox@ihs.gov Served as HR technical advisor to executive management and acted as a liaison for the organization with the regional HR office. Developed internal tracking system for a variety of HR action items. Utilized data collected to prepare and present program status reports for local and regional executive management teams. Served as on-site benefits advisor to 250+ employees. Managed the New Employee Orientation, Performance Management Appraisal, Security Clearance and the Awards and Incentive Programs. Required to facilitate a monthly 2-day origination program, ensure performance plans were implemented and closed out, monitored pending security clearances and prepared program compliance reports for the regional HR office when requested. Had direct oversight of the Time and Attendance program. Monitored service unit timekeeping activities, performed pay and leave audits, and monitored FMLA requests. Worked with the regional HR office when necessary. Served as office manager for the administration department. Provided work assignments and general supervision to the HR office automation clerk and administration information receptionist. Created reference guide outlining policies and procedures governing a variety of common HR requests. Served as a How-to-Guide for managers and newly hired administrative staff.

Served as liaison and technical adviser to field HR specialists on issues relating to recruitment, assessment, placement, employee on-boarding and a limited number of automated systems. Responsible for HR data, including hiring timeframes. collection and reporting Utilized a variety of HRIS to perform work, including but not limited to human resources and payroll processing systems, automated on-boarding and security clearance investigations systems, electronic personnel folder systems with built in imaging and archiving applications, and web-based recruitment, assessment, referral and notification systems.

HIPAA Privacy Rule 2003, HHS Guide to Timekeeping Training 2003 & 2006, Resource Patient Management System(RPMS) Clincal Data Reporting Training 2004, Microsoft Access Database Creation 2004, Medical Terminology 2004, Government Wide Commercial Purchasing Card Training 2004, Leadership 101 for Administrative Professionals 2005, IHS File Management Training 2005 & 2009, Periodic Performance Review: Demonstrating Continuous JCAHO Standards Compliance 2005, Basic Employee Benefits for HR Staff (USDA Grad School Course BENE7100D) 2006, Pay Setting in the General Schedule (USDA Graduate School Course STAF9000D) 2006, Special Emphasis Program Manager Training 2006, Enterprise Human Resources and Payroll Systems (EHRP) Training 2006, Basic Supervisory Training (36 credit hrs) 2007, HHS Careers (aka QuickHire) for the HR Specialist Training 2007. EVerify Training 2008, HHS Electronic Questionnaires for Investigations Processing (eQIP) System Training for HR Specialists 2007 & 2008, Defense Civilian Pay System(DCPS) Training 2007, HHS E-Induction System 2007, Conflict Resolution Training 2007, Enterprise Workflow and Information Tracking System (eWITS) Training for HR Specialists 2010, Thrift Savings Plan (TSP) Overview Training 2010, Federal Labor Relations Authority Training for Managers Presented by the Office of General Counsel 2010, USAStaffing for the HR Specialist Training 2010; Applicant Manager and Selection Manager Train the Trainer Training 2010; Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Access, Publisher, Visio), Keyboarding net rate: 70 wpm

Job-Related Training HIPAA Privacy Rule 2003, Resource Patient Management System (RPMS) Clinical Data Reporting Applications Training 2004, Microsoft Access Database Creation 2004, Medical Terminology 2004, IHS File Management Train Other Related Skills

01/2003 02/2003 Information Receptionist - US Dept of Health and Human Services, Indian Health Services, Colorado River Service Unit, PHS Indian Hospital, Administrative Services, Parker, AZ (GS-4 40 hrs/wk), *Reference available upon request Served as main telephone operator and first point of contact for visitors to the administration department. Maintained the facility activities calendar, meeting and committee schedules and fulfilled conference room reservations. Received and stamped all incoming mail, including employment applications. Served as unit timekeeper for 20+ employees

Education

Arizona Western College Attended 01/2003 12/2005 Major: General Studies Status: Transferred Available Upon Request

DeVry University Attended 02/2012 Present Major: AAS Health IT Status: Enrolled Full-Time

References

Arizona State University Attended: 08/2012 Present Major: Business (Legal Studies) Status: Enrolled Full-Time