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DocuPrint CM205 b / CP205w / CP205 / CP 105b Service Manual 1st Edition Issued: February 2011
This service manual covers the following models FUJI XEROX Co. Ltd. Color Laser Printer DocuPrint CM205b / CP205w / CP205 / CP 105b Related Materials No other related materials issued other than this service manual. Confidentiality This service manual is issued intending use by maintenance service personnel authorized by FUJI XEROX Co. Ltd. Copying, transferring or leasing this manual without prior consent by FUJI XEROX Co. Ltd. is prohibited. When a page becomes irrelavant (e.g. superceded by a replacement page) Handle with care to avoid loss or damage of the manual.
Revision and Modification Information When design changes or revisions relating to this service manual occur, the overseas technical information or overseas service bulletin may be issued as supplementary information until such changes are accomodated in the updated version of this service manual.
CAUTION
Important changes including revisions of spare part numbers and adjustment specifications must immediately be reflected on the respective pages of this service manual upon reception of such information.
Edited by:
Fuji Xerox Co., Ltd. CS/TS MinatoMirai Center Bldg. 7F 3-6-1 Minatomirai Nishi-ku, Yokohama, Kanagawa 220-0012, JAPAN TEL: 045-414-5725 [XEROX] is registered trademark. PRINTED IN JAPAN
Company Name Department Name Telephone No. Full Name Employee No.
Preface
Getting to know the Service Manual How to use the Service Manual Terms and Symbols Abbreviations
Chapter 1 Service Call Procedure (Not yet issued) Chapter 2 Troubleshooting Chapter 3 Image Quality Troubleshooting (Not yet issued) Chapter 4 Disassembly / Assembly and Adjustments Chapter 5 Parts List Chapter 6 General (Not yet issued) Chapter 7 Wiring Data (Not yet issued) Chapter 8 Accessories (Not yet issued) Chapter 9 Installation (Not yet issued) Chapter 10 Machine Overview
Preface
Preface
Table of Contents
Table of Contents
1 2 3 4 Getting to know the Service Manual .............................................................. Preface-1 How to use the Service Manual ..................................................................... Preface-1
2.1 2.2 Contents of Manual ......................................................................................................Preface-1 Information on Updating ...............................................................................................Preface-2
Introduction
1. Getting to know the Service Manual
1.
2.
2.1
Contents of Manual
Hardware This manual summarizes all technical information on the DocuPrint CM205b / CP205w / CP205 / CP105b. Chapters This manual is divided into ten chapters as described below. Chapter 1 Service Call Procedure Not yet issued. Chapter 2 Troubleshooting This chapter describes the troubleshooting procedures other than image quality troubleshooting of the DocuPrint CM205b / CP205w / CP205 / CP105b. It also describes how to use the diagnostics and some programs. Chapter 3 Image Quality Troubleshooting Not yet issued. Chapter 4 Disassembly / Assembly and Adjustments This chapter describes the disassembly, assembly, adjustment and replacement procedures for components of the DocuPrint CM205b / CP205w / CP205 / CP105b. Chapter 5 Parts List This chapter contains spare parts list for DocuPrint CM205b / CP205w / CP205 / CP105b. Chapter 6 General Not yet issued. Chapter 7 Wiring Data Not yet issued. Chapter 8 Accessories Not yet issued. Chapter 9 Installation Not yet issued. Chapter 10 Machine Overview This chapter gives an overview of the functions of the main components of DocuPrint CM205b / CP205w / CP205 / CP105b.
Preface-1
Introduction
2. How to use the Service Manual 2.2 Information on Updating
This manual will be revised and sent to each customer engineer as specified below. Revisions must be incorporated correctly to keep the manual up-to-date. Updating Procedure When the entire manual is revised, "1st Edition" on the front cover will be renewed to 1st Edition, 2nd Edition, 3rd Edition and so on. When this manual is partially revised, revisions will be sequentially indicated as Revision A, Revision B, Revision C, etc. All revised pages will be marked accordingly with "Revision A", "Revision B", "Revision C" and so on. Revision Sidebar When any paragraph, table or figure has been added or amended, a revision sidebar will be added to indicate where the revision was made.
(Example) If the same page is changed again due to a subsequent revision, revision sidebars associated with the previous revision(s) will be deleted.
Preface-2
Introduction
3. Terms and Symbols
3.
DANGER
Indicates an imminently hazardous situation, such as death or serious injury if operators do not handle the machine correctly by disregarding the statement. Indicates a potentially hazardous situation, such as death or serious injury if operators do not handle the machine correctly by disregarding the statement. Indicates a potentially hazardous situation, such as injury or property damage if operators do not handle the machine correctly by disregarding the statement. Indicates that the printer or its components may be damaged if the instructed procedure is not strictly observed. Used to emphasize the procedure, servicing, and regulation. Used to describe the technical terminology and supplementary explanations. Used to explain purpose of adjustment. Indicates the disassembly/assembly procedure for reference. Indicates the adjustment procedure for reference. Indicates the parts list for reference. Means Assembly.
WARNING
CAUTION
Safety Critical Components (SCC) Control of the safety of components that are designated Safety Critical Components shall conform to Fuji Xerox Co. Ltd-stipulated rules and regulations on Safety Critical Components. As to replacement of any component designated SCC, the complete component unit must be replaced. It must never be disassembled or no individual internal parts of it must be replaced.Installation of any part other than the ones designated by Fuji Xerox Co. Ltd. shall be strictly prohibited because it cannot be guaranteed in quality and safety. Important Information Stored Component (ISC) Important Information Stored Components store customers important information they have entered after machine installation. When replacing Important Information Stored Components, you must replace and discard them, following the procedure described in Chapter 4 Adjustments. Take care never to let customer information leak out.
Preface-3
Introduction
4. Abbreviations
4.
Abbreviations
Abbreviations This manual contains abbreviations that are specific to this manual, as well as general abbreviations, which include: ADC Automatic Density Control AG Analog Ground APS Auto Paper Select ARC Auto Registration Control ASSY Assembly ATS Auto Tray Switching B Black BCR Bias Charge Roll Bk Black BLK Black BLU Blue BRN Brown BTR Bias Transfer Roll C Cyan CLN Cleaner CRU Customer Replaceable Unit CRUM CRU Monitor CTRG Cartridge DET Detoner Roll DEVE. Developer DIAG. Diagnostic DISP Dispense dpi dots per inch DTS Detack Saw DUP Duplex ESB Electro Static Brush ESS Electric Subsystem F Front FEED, FDR Feeder FIP Fault Isolation Procedure GND Ground GRN Green GRY Gray HT Half Tone HUM Humidity HVPS High Voltage Power Supply ICDC Image Count Dispense Control ID Image Density, or Identification IBT Intermediate Belt Transfer INTL, INLK Interlock IOT Image Output Terminal K Black L Left L/H Left Hand LD Laser diode LDD Lightly Doped Drain LED Light-emitting diode LEF Long Edge Feed LH Left Hand LV Low Voltage LVPS Low Voltage Power Supply M Magenta MAG MCU MOB MOT MSI N/P NVM OEM Mag. Roll Machine Control Unit Marks On Belt Motor Multi Sheet Inserter No Paper Non Volatile Memory Original Equipment Manufacuring OHP Overhead Project OP Operation OPC Organic Photo Conductor ORN ORANGE PC Personal Computer PCDC Pixel Count Dispense Control PH Paper Handling PHD Printer Head PNK Pink POP Paper On Photoreceptor PPM Prints Per Minute PR,P/R Process PV Print Volume PWB(A) Printed Wiring Boad (Assembly) R Right R Rear R/H Right Hand REF Refresher REGI. Registration RH Right Hand ROS Raster Output Scanner ROT Rotary RTC Rubber Tube Charger RTN Return SEF Short Edge Feed SG Signal Ground SMH Special Material Handler SNR Sensor SOL. Solenoid SOS Start Of Scan STM Single Tray Module SW Switch TEMP. Temperature TM Tray Module TNER, TNR Toner TP Thermopile TR Transfer VIO Violet WHT White XERO Xerographic Y Yellow YEL Yellow
Preface-4
Chapter 2 Troubleshooting
Contents
2.1 Status Codes [DocuPrint CM205b]............................................................................2-1
2.1.1 Controller ........................................................................................................................................ 2-1 2.1.2 IOT .................................................................................................................................................. 2-2 2.1.3 Scanner........................................................................................................................................... 2-5
Chapter 2 Troubleshooting
2.1 Status Codes [DocuPrint CM205b]
Error Summary/Description Quick DRAM check failure CODEROM content invalid Can not update application code in FLASH Can not update parameters correctly in FLASH Out of Memory Memory is insufficient. Decode error PDL Error An invalid command/data has been detected. Firmware Download Format Error An invalid code has been downloaded. Firmware Download Format Error An invalid data has been downloaded. PJL Error A PJL format error has been detected. USB Memory was removed File Format Error A JPEG/TIFF/PDF header check error has occurred. File Read Error AP detecting fail while WPS setup. Configuration to WIFI dongle is failed. MCU firmware AP code is failed. Controller board failed to communicate with IOT engine The selected paper size is not available in the printer The actual paper size in tray is different from the specified paper size. Paper is not loaded in the selected tray. The specified paper size is not available on the actual machine. (or MPF [PSI] is empty) IPV6 address duplicate At startup, duplicated IPv6 addresses were detected on the network. IPV4 address duplicate At startup, duplicated IPv4 addresses were detected on the network. Obama chip initialization failed
Solution Replace ESS PWB. (REP8) Replace ESS PWB. (REP8) Replace ESS PWB. (REP8) Replace ESS PWB. (REP8) Wait until the other job releases memory and the system becomes idle, and then retry. No action required. No action required. Download the correct firmware. Download the correct firmware. No action required. Insert the USB memory. Select a supported file. Select a file that can be read successfully. Replace ESS PWB. (REP8) Replace ESS PWB. (REP8) Replace IOT ASSY. Replace IOT ASSY. Replace IOT ASSY.
024-963
027-446
027-452 062-360
2-1
Chapter 2 Troubleshooting
2.1 Status Codes [DocuPrint CM205b]
Status Code 075-921 116-210 116-314 116-323 116-325 116-326 116-335 116-355 116-395 117-331 117-332 117-333 117-334 117-349 117-350 117-351 117-366 134-211 Error Summary/Description Press the Set button The printer is waiting for the <OK> button to be pressed after Side 2 for manual duplex print was set. USBH port failed Cannot get MAC address / WIFI MAC address when initialization Solution
Press the <OK> button. Replace ESS PWB. (REP8) Replace ESS PWB. (REP8)
NVRAM R/W Check Fail Replace ESS PWB. (REP8) An error has been detected in the NVRAM Read/Write check. NVRAM R/W Check Fail Replace ESS PWB. (REP8) An error has been detected in the NVRAM Read/Write check. NVRAM R/W Check Fail Replace ESS PWB. (REP8) An error has been detected in the NVRAM Read/Write check. Check sum is not right when NVRAM initialization Network Fatal Error A fatal error has occurred in the network application. USBD port failed ESS related error ESS related error ESS related error ESS related error ESS related error ESS related error ESS related error ESS related error Controller board failed to communicate with FAX module Replace ESS PWB. (REP8) Replace ESS PWB. (REP8) Replace ESS PWB. (REP8) Replace ESS PWB. (REP8) Replace ESS PWB. (REP8) Replace ESS PWB. (REP8) Replace ESS PWB. (REP8) Replace ESS PWB. (REP8) Replace ESS PWB. (REP8) Replace ESS PWB. (REP8) Replace ESS PWB. (REP8) Replace ESS PWB. (REP8)
2.1.2 IOT
Status Code 009 950
Description <Y Toner Comm Fail> A communication error regarding Toner CRUM (Y) has been detected. <M Toner Comm Fail> A communication error regarding Toner CRUM (M) has been detected. <C Toner Comm Fail> A communication error regarding Toner CRUM (C) has been detected.
Solution
009
951
009
952
2-2
Chapter 2 Troubleshooting
2.1 Status Codes [DocuPrint CM205b]
Status Code 009 953 Description <K Toner Comm Fail> A communication error regarding Toner CRUM (K) has been detected. <Fuser Failure> An operation error of the fusing unit (abnormal temperature, etc.) has occurred. <Firmware Error> An MCU firmware error has been detected. <NVRAM Error> An NVRAM error has been detected. <Motor Failure> A Main Motor failure has been detected. <Fan Motor Failure> A Fan Motor Error has been detected. <Deve Mode Change Failure> A Deve Mode Change failure has been detected. <LPH Failure> An LPH failure has been detected. <Misfeed Jam> (DocuPrint CP205/CP205w) A miss feed jam has been detected on MPF (PSI). <Paper Remain at Regi (MPF/PSI)> A Reg On early JAM has been detected. A sheet is remaining at the registration section. <Reg OFF Jam> A Reg OFF Jam has been detected. The sheet did not pass through the Regi Sensor within the specified time. <Exit On JAM> An Exit On JAM has been detected. The sheet did not reach the Exit Sensor within the specified time. <Exit Off early JAM> An Exit Off early JAM has been detected. The sheet passed through the Exit Sensor before the specified time elapsed. <Exit Off JAM> An Exit Off JAM has been detected. The sheet did not pass through the Exit Sensor before the specified time elapsed. <Rear Cover Open> The Rear Cover is open. Solution Replace IOT ASSY.
010
397
024
340
041
340
042
325
042
358
042
372
061
370
075
100
077
100
077
104
077
106
077
108
077
109
077
304
2-3
Chapter 2 Troubleshooting
2.1 Status Codes [DocuPrint CM205b]
Status Code 077 900 Description <Paper Remain at Exit> A jam has been detected at the Exit section. <Paper Remain at Regi> A jam has been detected at the registration section. <Xero Near Life> A XERO Life Warning has been detected. <CTD Sensor Contamination> Contamination of CTD Sensor has been detected. <CTD sensor error> An IOT CTD Sensor Error has been detected. <Environment Sensor Error> An Environment Sensor (temperature/humidity sensor) Error has been detected. <CTD Sensor Contamination Warning> A CTD Sensor Contamination Warning has been detected. <Toner Cartridge (Y) Near Life> The Toner Cartridge (Y) needs to be replaced soon. <Toner Cartridge (M) Near Life> The Toner Cartridge (M) needs to be replaced soon. <Toner Cartridge (C) Near Life> The Toner Cartridge (C) needs to be replaced soon. <Toner Cartridge (K) Near Life> The Toner Cartridge (K) needs to be replaced soon. <Y Toner Low Density> Low density has been detected for the yellow toner. <M Toner Low Density> Low density has been detected for the magenta toner. <C Toner Low Density> Low density has been detected for the cyan toner. <K Toner Low Density> Low density has been detected for the black toner. <K CRUM ID Error> An ID error has been detected on the Toner CRUM (K). <Toner Cartridge (Y) Life Over> The Toner Cartridge (Y) has reached the replacement time. Solution Replace IOT ASSY.
077
901
091
402
092
310
092
651
092
661
092
910
093
423
093
424
093
425
093
426
093
919
093
920
093
921
093
922
093
926
093
930
2-4
Chapter 2 Troubleshooting
2.1 Status Codes [DocuPrint CM205b]
Status Code 093 931 Description <Toner Cartridge (M) Life Over> The Toner Cartridge (M) has reached the replacement time. <Toner Cartridge (C) Life Over> The Toner Cartridge (C) has reached the replacement time. <Toner Cartridge (K) Life Over> The Toner Cartridge (K) has reached the replacement time. <Y CRUM ID Error> An ID error has been detected on the Toner CRUM (Y). <M CRUM ID Error> An ID error has been detected on the Toner CRUM (M). <C CRUM ID Error> An ID error has been detected on the Toner CRUM (C). <Toner Cartridge (Y) Detached> The Toner Cartridge (Y) is not fully seated. <Toner Cartridge (M) Detached> The Toner Cartridge (M) is not fully seated. <Toner Cartridge (C) Detached> The Toner Cartridge (C) is not fully seated. <Toner Cartridge (K) Detached> The Toner Cartridge (K) is not fully seated. <ASIC Failure> An ASIC failure has been detected. <XERO Life Over> The device (XERO DEVE LPH BELT ASSY) has reached its end of life. <Custom Toner Mode> The device is in the Custom Toner Mode. Solution Replace IOT ASSY.
093
932
093
933
093
960
093
961
093
962
093
970
093
971
093
972
093
973
124
333
191
310
193
700
2.1.3 Scanner
Status Code 005-121
Description ADF Jam A jam has occurred on the ADF. Replace ADF ASSY.
Solution
2-5
Chapter 2 Troubleshooting
2.1 Status Codes [DocuPrint CM205b]
Status Code 005-301 016-372 016-503 Description ADF Cover Open The ADF Top Cover is open. DRAM memory allocation Fail. Email Send Sever Name Error Replace ADF ASSY. Replace ESS PWB. (REP8) 1. Check with the system administrator whether the server settings are correct. 2. Retry the scan job. 1. Check with the system administrator whether the authentication settings are correct. 2. Retry the scan job. 1. Check whether the e-mail server IP address or the email recipient address is correct. 2. Retry the scan job. 1. Check with the system administrator whether the authentication settings are correct. 2. Retry the scan job. 1. Check whether the network cables are correctly connected. 2. Retry the scan job. 1. Send a ping to the remote mail sever to check whether it is available. 2. Retry the scan job. 1. Check whether the e-mail server is correctly configured. 2. Retry the scan job. 1. Check whether the USB memory is correctly inserted. 2. Retry the scan job. 1. Remove any unsupported device. 2. Check the content of the message. 1. Remove any unsupported device. 2. Check the content of the message. Load fewer original documents. 1. Check the scan default settings for e-mail size. Enlarge it to a larger value according to the image size. 2. Retry the scan job. 1. Check the scan default settings for e-mail size. Enlarge it to a larger value according to the image size. 2. Retry the scan job. 1. Check whether the USB cable is correctly connected. 2. Check whether the host computer is available. Solution
016-504
Email Send POP Authentication Error Email Send Error because some fields are blank. The server IP address or e-mail recipient address is not specified. Email Send SMTP Authentication Error PDL Error PJL Error Email Send Connect Failed Connection to the mail server cannot be established when e-mail is sent. Email Send Error
016-506
016-766
016-767
Email Send Invalid Recipient Address USB Memory was removed It has been detected that the USB memory is not inserted. The device is not supported The USB hub is not supported Collate full Email Send File Size Limit Error
016-791
2-6
Chapter 2 Troubleshooting
2.1 Status Codes [DocuPrint CM205b]
Status Code 017-990 Description Can not find Reference mark well Paper is not loaded in the selected tray. The specified paper size is not available on the actual machine. (Only A4 and Letter are supported.) USB Memory Full Solution Replace IIT ASSY (REP8.2/REP9.2
024-963
026-720
1. Check whether the USB memory is filled to capacity. 2. Retry the scan job. 1. Check whether the USB memory is write-protected or has a disk error. 2. Retry the scan job. 1. Check whether the USB memory is write-protected or has a disk error. 2. Retry the scan job. 1. Check whether the USB memory is write-protected or has a disk error. 2. Retry the scan job. 1. Check whether the path name/file name is not too long. 2. Set a shorter path, and then retry the scan job. 1. Check whether the USB cable or the network cable is correctly connected. 2. On the host computer, exit the scan application and then restart it. 3. Retry the scan job. 1. Check whether the USB cable or the network cable is correctly connected. 2. Retry the scan job.
026-721
026-721
026-722
026-723
026-750
Scan Error An unknown command or protocol has been detected via USB or network. Scan Error During data transmission, the connection via USB or network was cut off.
026-751
026-752
Scan Connect Failed 1. Check whether the USB cable is correctly An interrupt request cannot be sent to the USB. connected. 1. Check with the system administrator whether the access settings to the SMB server are correct. 2. Resolve the server problem, and then retry the scan job. 1. Check whether the domain name for the SMB server is correct. 2. Retry the scan job. 1. Check whether the network connection is established. 2. Check whether the password settings for the SMB server are correct. 3. Retry the scan job. 1. Check whether the working path settings to the SMB server are correct. 2. Resolve the server problem, and then retry the scan job.
031-521
031-526
031-529
SMB Send Login Failed A folder ID error has occurred or the password is wrong.
031-530
2-7
Chapter 2 Troubleshooting
2.1 Status Codes [DocuPrint CM205b]
Status Code Description Solution 1. Check whether the SMB server has not encountered a problem of file name conflict, write-protection, or disk error. 2. Resolve the server problem, and then retry the scan job. 1. Check whether the SMB server has not encountered a problem of write protection or disk error. 2. Retry the scan job. 1. Check whether the SMB server has not encountered a problem of write protection or disk error. 2. Resolve the server problem, and then retry the scan job. 1. Check whether the SMB server has not encountered a problem of write protection or disk error. 2. Resolve the server problem, and then retry the scan job. 1. Check whether the disk of the SMB server is filled to capacity. 2. Resolve the server problem, and then retry the scan job. 1. Check whether the network connection is established. 2. Retry the scan job. 1. Check whether the SMB server has not encountered a problem of write protection or disk error. 2. Resolve the server problem, and then retry the scan job. 1. Check whether the SMB server has not encountered a problem of file name conflict. 2. Resolve the server problem, and then retry the scan job. 1. Check with the system administrator whether the access settings to the SMB server are correct. 2. Resolve the server problem, and then retry the scan job. 1. Check whether the network connection is established. 2. Retry the scan job. 1. Check whether the domain name for the FTP server is correct. 2. Retry the scan job. 1. Check whether the host name settings for the FTP sever is correct. 2. Resolve the server problem, and then retry the scan job. 1. The FTP server has not encountered a problem of write protection or disk error. 2. Retry the scan job.
031-533
031-534
031-535
031-536
031-537
031-555
031-556
031-557
031-558
031-571
031-574
031-575
031-576
FTP Send Server not Found The FTP server cannot be accessed.
2-8
Chapter 2 Troubleshooting
2.1 Status Codes [DocuPrint CM205b]
Status Code Description Solution 1. Check whether the network connection is established. 2. Check whether the password settings for the FTP server are correct. 3. Retry the scan job. 1. Check whether the working path settings for the FTP server are correct. 2. Resolve the server problem, and then retry the scan job. 1. The FTP server has not encountered a problem of write protection or disk error. 2. Resolve the server problem, and then retry the scan job. 1. The FTP server has not encountered a problem of file name conflict, write protection or disk error. 2. Resolve the server problem, and then retry the scan job. 1. The FTP server has not encountered a problem of delete/write protection or disk error. 2. Resolve the server problem, and then retry the scan job. 1. The FTP server has not encountered a problem of delete/write protection or disk error. 2. Resolve the server problem, and then retry the scan job. 1. The FTP server has not encountered a problem of write protection or disk error. 2. Resolve the server problem, and then retry the scan job. 1. Check whether the disk of the FTP server is filled to capacity. 2. Resolve the server problem, and then retry the scan job. 1. Check with the system administrator whether the settings for the scanned file being transferred to the FTP server are correct. 2. Resolve the server problem, and then retry the scan job. 1. The FTP server has not encountered a problem of write protection or disk error. 2. Resolve the server problem, and then retry the scan job. 1. Retry the job. 2. Check the report. 1. Retry the job. 2. Check the report. Retry the job. Retry the job. Retry the job.
031-578
FTP Send Login Failed An FTP ID error has occurred or the password is wrong.
031-579
031-582
031-584
031-585
031-587
031-588
031-589
031-594
031-598
Fax Memory Full Fax Memory Full Fax Send Error Fax Send Error Fax Send Error
2-9
Chapter 2 Troubleshooting
2.1 Status Codes [DocuPrint CM205b]
Status Code 033-787 033-788 034-700 034-701 034-702 034-703 034-704 034-705 034-706 034-707 034-708 034-709 034-710 034-711 034-712 034-713 034-714 034-715 034-716 034-717 034-718 034-719 034-720 034-721 034-722 034-723 034-724 034-725 034-726 034-727 034-750 034-751 034-752 034-753 034-754 034-755 Description Fax Memory Full Fax Memory Full Fax Send Error Fax Send Error Fax Send Error Fax Send Error Fax Send Error Fax Send Error Fax Send Error Fax Send Error Fax Send Error Fax Send Error Fax Send Error Fax Send Error Fax Send Error Fax Send Error Fax Send Error Fax Send Error Fax Send Error Fax Send Error Fax Send Error Fax Send Error Fax Send Error Fax Send Error Fax Send Error Fax Send Error Fax Send Error Fax Send Error Fax Send Error Fax Send Error Fax Receive Error Fax Receive Error Fax Receive Error Fax Receive Error Fax Receive Error Fax Receive Error 1. Retry the job. 2. Check the report. 1. Retry the job. 2. Check the report. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Solution
2-10
Chapter 2 Troubleshooting
2.1 Status Codes [DocuPrint CM205b]
Status Code 034-756 034-757 034-758 034-759 034-760 034-761 034-762 034-763 034-764 034-765 034-766 034-767 034-768 062-321 062-322 062-790 117-340 117-342 117-343 117-344 117-346 117-348 Description Fax Receive Error Fax Receive Error Fax Receive Error Fax Receive Error Fax Receive Error Fax Receive Error Fax Receive Error Fax Receive Error Fax Receive Error Fax Receive Error Fax Receive Error Fax Receive Error Fax Receive Error Carriage Motor Error Can not get valid calibration result by default algorithm. Scan Error SIA encounter DSP emergency error. SIA detects CODEC service error ESS related error ESS related error ESS related error ESS related error Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Retry the job. Replace IIT ASSY (REP4) Replace IIT ASSY (REP4) Replace IIT ASSY (REP4) Replace ESS PWB. (REP8) Replace ESS PWB. (REP8) Replace ESS PWB. (REP8) Replace ESS PWB. (REP8) Replace ESS PWB. (REP8) Replace ESS PWB. (REP8) Solution
2-11
Chapter 2 Troubleshooting
2.2 Status Codes [DocuPrint CP205w/CP205/CP105b]
Description
Solution
<Fuser Failure> 397 An operation error of the fusing unit (abnormal temperature, etc.) has occurred. 500 <Download Delete Error> An error occurred while the flash memory was deleted at download.
016
016
<Download Write Error> 501 An error has occurred while the flash memory was written to at download. 502
016
<Download Verify Error> Replace ESS PWB (REP7) An error has occurred while the flash memory was verified at download. <Memory Over flow> Memory is insufficient. <PDL Error> An error occurred within the decomposer. <Download Format Error> The format of the downloaded file is invalid. Replace ESS PWB (REP7)
016
718
016
720
016
737
016
<Download Protect Error> 741 An error has occurred when an attempt was made to write to the BOOT area at download. 742 <Download ID Error> The file ID of the downloaded file is invalid.
016
016
<Download Range Error> 743 The write destination address at download is invalid. A range check error has occurred. 744 <Download Check Sum Error> The checksum of the downloaded file is invalid. <Download header Error> The header information of the downloaded file is invalid.
016
016
745
016
<Job Environment Violation> 799 The configuration of the printer on the printer driver does not conform to the printer.
2-12
Chapter 2 Troubleshooting
2.2 Status Codes [DocuPrint CP205w/CP205/CP105b]
Status Code 016 920 Description <Wireless Setting Error Timeout Error> (DocuPrint CP205/CP205w) A timeout has occurred at the register connection. Solution Replace ESS PWB (REP7)
016
<Wireless Setting Error Download Error> (DocuPrint CP205/CP205w) 921 An error has occurred while the wireless LAN access point is being accessed in the WPS mode. <Wireless Setting Error Session Overlap Error> (DocuPrint CP205/ 922 CP205w) Multiple registers have been found to be operating in WPS-PBC. <Wireless Error> (DocuPrint CP205/CP205w) 318 An error occurred when the communication with the wireless device failed. 340 <Firmware Error> An MCU firmware error has been detected. <MCU Download Error> Replacing the MCU firmware has failed. <MCU-ESS Communication Fail> The communication between MCU and ESS has failed.
016
018
024
024
360
024
371
024
<Paper Size Mismatch> 958 The actual paper size available in the MPF (MSI) is different from the specified size. <No Suitable Paper> 963 The specified paper size is not available on the actual machine. (or MPF [PSI] is empty) 446 < IPv6 duplicate> (DocuPrint CP205/CP205w) At startup, duplicated IPv6 addresses were detected on the network. <IPv4 duplicate> (DocuPrint CP205/CP205w) At startup, duplicated IPv4 addresses were detected on the network. <NVRAM Error> An NVRAM error has been detected. <Motor Failure> A Main Motor failure has been detected. <Fan Motor Failure> A Fan Motor Error has been detected. <Deve Mode Change Failure> A Deve Mode Change failure has been detected. <LPH Failure> An LPH failure has been detected.
024
027
027
452
041
340
042
325
042
358
042
372
061
370
2-13
Chapter 2 Troubleshooting
2.2 Status Codes [DocuPrint CP205w/CP205/CP105b]
Status Code 075 100 Description <Misfeed Jam> (DocuPrint CP205/CP205w) A miss feed jam has been detected on MPF (PSI). Solution Replace IOT ASSY.
075
<Waiting for "Continue" key to be pressed after reloading paper to the MPF (PSI)> 921 The printer is waiting for the <OK> button to be pressed after Side 2 for manual duplex print was set. <Paper Remain at Regi (MPF/PSI)> 100 A Reg On early JAM has been detected. A sheet is remaining at the registration section.
077
077
<Reg OFF Jam> 104 A Reg OFF Jam has been detected. Replace IOT ASSY. The sheet did not pass through the Regi Sensor within the specified time. <Exit On JAM> 106 An Exit On JAM has been detected. The sheet did not reach the Exit Sensor within the specified time. <Exit Off early JAM> An Exit Off early JAM has been detected. 108 The sheet passed through the Exit Sensor before the specified time elapsed. <Exit Off JAM> An Exit Off JAM has been detected. The sheet did not pass through the Exit Sensor before the specified time elapsed. <Rear Cover Open> The Rear Cover is open. <Paper Remain at Exit> A jam has been detected at the Exit section. <Paper Remain at Regi> A jam has been detected at the registration section. <Xero Near Life> A XERO Life Warning has been detected. <CTD Sensor Contamination> Contamination of CTD Sensor has been detected. <CTD sensor error> An IOT CTD Sensor Error has been detected. Replace IOT ASSY.
077
077
077
109
077
304
077
900
077
901
091
402
092
310
092
651
092
<Environment Sensor Error> 661 An Environment Sensor (temperature/humidity sensor) Error has been detected. 910 <CTD Sensor Contamination Warning> A CTD Sensor Contamination Warning has been detected.
092
2-14
Chapter 2 Troubleshooting
2.2 Status Codes [DocuPrint CP205w/CP205/CP105b]
Status Code 093 423 Description <Toner Cartridge (Y) Near Life> The Toner Cartridge (Y) needs to be replaced soon. <Toner Cartridge (M) Near Life> The Toner Cartridge (M) needs to be replaced soon. <Toner Cartridge (C) Near Life> The Toner Cartridge (C) needs to be replaced soon. <Toner Cartridge (K) Near Life> The Toner Cartridge (K) needs to be replaced soon. <Y Toner Low Density> Low density has been detected for the yellow toner. <M Toner Low Density> Low density has been detected for the magenta toner. <C Toner Low Density> Low density has been detected for the cyan toner. <K Toner Low Density> Low density has been detected for the black toner. <K Toner Comm Fail> A communication error regarding Toner CRUM (K) has been detected. <K CRUM ID Error> An ID error has been detected on the Toner CRUM (K). <Toner Cartridge (Y) Life Over> The Toner Cartridge (Y) has reached the replacement time. <Toner Cartridge (M) Life Over> The Toner Cartridge (M) has reached the replacement time. <Toner Cartridge (C) Life Over> The Toner Cartridge (C) has reached the replacement time. <Toner Cartridge (K) Life Over> The Toner Cartridge (K) has reached the replacement time. <Y Toner Comm Fail> A communication error regarding Toner CRUM (Y) has been detected. <M Toner Comm Fail> A communication error regarding Toner CRUM (M) has been detected. <C Toner Comm Fail> A communication error regarding Toner CRUM (C) has been detected. Solution Replace IOT ASSY.
093
424
093
425
093
426
093
919
093
920
093
921
093
922
093
925
093
926
093
930
093
931
093
932
093
933
093
950
093
951
093
952
2-15
Chapter 2 Troubleshooting
2.2 Status Codes [DocuPrint CP205w/CP205/CP105b]
Status Code 093 960 Description <Y CRUM ID Error> An ID error has been detected on the Toner CRUM (Y). <M CRUM ID Error> An ID error has been detected on the Toner CRUM (M). <C CRUM ID Error> An ID error has been detected on the Toner CRUM (C). <Toner Cartridge (Y) Detached> The Toner Cartridge (Y) is not fully seated. <Toner Cartridge (M) Detached> The Toner Cartridge (M) is not fully seated. <Toner Cartridge (C) Detached> The Toner Cartridge (C) is not fully seated. <Toner Cartridge (K) Detached> The Toner Cartridge (K) is not fully seated. <Network MAC Address Checksum Error> (DocuPrint CP205/ CP205w) The checksum of the MAC address is invalid. <ESS On Board RAM R/W Check Fail> An error has been detected during the Onboard RAM Read/Write Check at initialization. <ESS ROM Check (Main) Fail> A checksum error has been detected for Main Program ROM. <ESS Illegal Exception> An invalid exception of CPU has occurred. <ESS NVRAM 2 R/W Check Fail> An error has been detected during the NVRAM 2 Read/Write Check. <ASIC Fail> A fatal error related to ASIC has occurred. <Network Communication Fail> (DocuPrint CP205/CP205w) The communication between the CPU network and ESS firmware has failed. <Ethernet Self-diagnostic Error> (DocuPrint CP205/CP205w) An error has occurred during the ESS Ethernet driver self-test. <Network Internal Loop back Error> (DocuPrint CP205/CP205w) The ESS Ethernet driver internal loopback test has failed. <Network Fatal Error> (DocuPrint CP205/CP205w) A fatal error has occurred in the network application. Solution Replace IOT ASSY.
093
961
093
962
093
970
093
971
093
972
093
973
116
314
116
315
116
317
116
324
116
326
116
343
116
350
116
351
116
352
116
355
2-16
Chapter 2 Troubleshooting
2.2 Status Codes [DocuPrint CP205w/CP205/CP105b]
Status Code 124 333 Description <ASIC Failure> An ASIC failure has been detected. Solution Replace IOT ASSY.
191
<XERO Life Over> 310 The device (XERO DEVE LPH BELT ASSY) has reached its end of life. 700 <Custom Toner Mode> The device is in the Custom Toner Mode.
193
2-17
Contents
4.1 Preface .......................................................................................................................4-1
4.1.1 Before starting service work............................................................................................................ 4-1
4.1 Preface
NOTE
When working on an item which is controlled as a spare part but the procedure therefore is not described, observe carefully how the part is attached before removing the item.
NOTE
As a general rule, optional items are assumed to be removed from the equipment. However, you may work with optional items attached if it does not disturb your work.
Safety Critical Component (SCC) Control of the safety of components that are designated Safety Critical Components shall conform to Fuji Xerox Co. Ltdstipulated rules and regulations on Safety Critical Components. As to replacement of any component designated SCC, the complete component unit must be replaced. It must never be disassembled or no individual internal parts of it must be replaced. Installation of any part other than the ones designated by Fuji Xerox Co. Ltd. shall be strictly prohibited because it cannot be guaranteed in quality and safety. Important Information Stored Component (ISC) Important Information Stored Components store customers' important information they have entered after machine installation. When replacing Important Information Stored Components, you must replace and discard them, following the procedure described in Chapter 4 Adjustments. Take care never to let customer information leak out.
4-1
4-2
REP2
[Removal] 1 2 3 4
Turn off the power switch, and then unplug the power cord from the power outlet. Remove the Kit Cover MSI. (REP1) Open the Kit Cover TNR. Remove the Screw-Tapping(2) that fix the Kit Cover Front. (Fig.4-2) Remove the Screw-Tapping(2).
4-3
NOTE
Take care not to damage the Cover when releasing the Hook. Open the IIT Assy. Remove the Extension Tray. Release the right side of the Hook(3). Move the Kit Cover Front toward the arrow direction to remove it.
4-4
REP3
[Removal] 1 2 3 4
Cover Side L
Turn off the power switch, and then unplug the power cord from the power outlet. Remove the Kit Cover MSI. (REP1) Remove the Kit Cover Front. (REP2) Remove the Cover Side L. (Fig.4-4)
NOTE
Take care not to damage the Cover when releasing the Hook. Move the printer slightly toward you. Release the Hook(2) on the bottom of the printer. Release the rear side of the Hook(1). Remove the Cover Side L.
4-5
REP4
[Removal] 1 2 3 4 5
IIT Assy
Turn off the power switch, and then unplug the power cord from the power outlet. Remove the Kit Cover MSI. (REP1) Remove the Kit Cover Front. (REP2) Remove the Cover Side L. (REP3) Disconnect the Connector(1) and Flat Cable(2). (Fig.4-5) Disconnect the Connector(1). Disconnect the Flat Cable(2).
4-6
4-7
4-8
4-9
REP5
[Removal] 1 2 3 4 5 6
Turn off the power switch, and then unplug the power cord from the power outlet. Remove the Kit Cover MSI. (REP1) Remove the Kit Cover Front. (REP2) Remove the Cover Side L. (REP3) Remove the IIT Assy. (REP4) Remove the Screw(6) that fix the Cover Assy Top. (Fig.4-9) Remove the Screw(6).
4-10
NOTE
Take care not to damage the Cover when releasing the Hook. With the front end of the Cover Assy Top slightly lifted, unlock the Hook(3). Move the Cover Assy Top toward the arrow direction to remove it.
4-11
REP6
[Removal] 1 2
Turn off the power switch, and then unplug the power cord from the power outlet. Remove the Kit Cover Assy Rear. (Fig.4-11) Move the printer slightly toward you. Release the tab from the hole by depressing the Kit Cover Assy Rear toward the arrow direction, and then remove the Kit Cover Assy Rear.
4-12
REP7
[Removal] 1 2 3 4 5 6 7 8 9
Turn off the power switch, and then unplug the power cord from the power outlet. Remove the Kit Cover MSI. (REP1) Remove the Kit Cover Front. (REP2) Remove the Cover Side L. (REP3) Remove the IIT Assy. (REP4) Remove the Cover Assy Top. (REP5) Remove the Kit Cover Assy Rear. (REP6) Open the Kit Cover TNR. Remove the Screw-Tapping(4) that fix the Kit Cover Rear Inner. (Fig.4-12) Remove the Screw-Tapping(4).
4-13
4-14
NOTE
Take care not to damage the Cover when releasing the Hook. Pull up the Lever(2). Release the left side Hook(2). Remove the Kit Cover Rear Inner.
4-15
NOTE
Make sure that the tab on the Kit Cover Rear Inner fits the hole on the Kit Cover TNR. (Fig.4-15)
4-16
REP8
[Removal]
ESS PWB
Static electricity may damage electrical parts. Always wear a wrist band during servicing. If a wrist band is not available, touch some metallic parts before servicing to discharge the static electricity.
1 2 3 4 5 6 7 8
Turn off the power switch, and then unplug the power cord from the power outlet. Remove the Kit Cover MSI. (REP1) Remove the Kit Cover Front. (REP2) Remove the Cover Side L. (REP3) Remove the IIT Assy. (REP4) Remove the Cover Assy Top. (REP5) Remove the Kit Cover Assy Rear. (REP6) Remove the Kit Cover Rear Inner. (REP7)
4-17
4-18
PL1 REP1
[Removal] 1 2 Turn off the power switch, and then unplug the power cord from the power outlet. Remove the Kit Cover MSI. (Fig.4-17) Release the tab from the hole by depressing the Kit Cover MSI toward the arrow direction, and then remove the Kit Cover MSI.
4-19
REP2
[Removal] 1 2 3 4
Turn off the power switch, and then unplug the power cord from the power outlet. Remove the Kit Cover MSI. (REP1) Open the Kit Cover TNR. Remove the Screw-Tapping(2) that fix the Kit Cover Front. (Fig.4-18) Remove the Screw-Tapping(2).
4-20
NOTE
Take care not to damage the Cover when releasing the Hook. Release the right side of the Hook(3). Release the left side of the Hook(3). Move the Kit Cover Front toward the arrow direction to remove it.
4-21
REP3
[Removal] 1 2 3 4
Cover Side L
Turn off the power switch, and then unplug the power cord from the power outlet. Remove the Kit Cover MSI. (REP1) Remove the Kit Cover Front. (REP2) Remove the Cover Side L. (Fig.4-20)
NOTE
Take care not to damage the Cover when releasing the Hook. Move the printer slightly toward you. Release the Hook(2) on the bottom of the printer. Release the rear side of the Hook(1). Move the Cover Side L toward arrow direction to remove it.
4-22
NOTE
When attaching the Cover Side L, make sure that the rear side of the Tab(2) were attached to the inside of the Cover Assy Rear. (Fig.4-21)
4-23
REP4
[Removal] 1 2 3 4 5
Turn off the power switch, and then unplug the power cord from the power outlet. Remove the Kit Cover MSI. (REP1) Remove the Kit Cover Front. (REP2) Remove the Cover Side L. (REP3) Remove the Screw(2) and disconnect the Connector(1) that fix the Cover Assy Top. (Fig.4-22) Disconnect the Connector(1). Remove the Screw(2).
4-24
NOTE
Take care not to damage the Cover when releasing the Hook. Release the right side of the Hook(2). Move the Cover Assy Top toward the arrow direction to remove it.
4-25
REP5
[Removal] 1 2 3 4 5 6 7 8
Turn off the power switch, and then unplug the power cord from the power outlet. Remove the Kit Cover MSI. (REP1) Remove the Kit Cover Front. (REP2) Remove the Cover Side L. (REP3) Remove the Cover Assy Top. (REP4) Open the Kit Cover Assy Rear. Open the Kit Cover TNR. Remove the Screw-Tapping(4) that fix the Kit Cover Rear Inner. (Fig.4-24) Remove the Screw-Tapping(4).
4-26
4-27
NOTE
Take care not to damage the Cover when releasing the Hook. Pull up the Lever(2). Release the left side Hook(2). Remove the Kit Cover Rear Inner.
4-28
REP6
[Removal] 1 2
Turn off the power switch, and then unplug the power cord from the power outlet. Remove the Kit Cover Assy Rear. (Fig.4-27) Move the printer slightly toward you. Release the tab from the hole by depressing the Kit Cover Assy Rear toward the arrow direction, and then remove the Kit Cover Assy Rear.
4-29
REP7
[Removal]
ESS PWB
Static electricity may damage electrical parts. Always wear a wrist band during servicing. If a wrist band is not available, touch some metallic parts before servicing to discharge the static electricity.
1 2 3 4 5
Turn off the power switch, and then unplug the power cord from the power outlet. Remove the Kit Cover MSI. (REP1) Remove the Kit Cover Front. (REP2) Remove the Cover Side L. (REP3) Remove the ESS PWB. (Fig.4-28) Disconnect the Connector(2). Disconnect the Flat Cable(2). Loosen the Screw(1). Remove the Screw(4). Remove the ESS PWB.
4-30
4-31
REP99.1
Any part marked with SCC is a Safety Critical Component. As to replacement of any SCC, the complete component unit must be replaced. It must never be disassembled or no individual internal parts of it must be replaced. Further, when a spare part is provided with the instructions, the CEs are required to follow them. Installation of any part other than the ones designated by Fuji Xerox Co., Ltd. shall be strictly prohibited because it cannot be guaranteed in quality and safety.
4-32
Contents
10.1 Printing Process .....................................................................................................10-1
10.1.1 Summary of Printing Process ..................................................................................................... 10-1 10.1.2 Schematic Diagram of Printing Process ..................................................................................... 10-2
Paper
(1) Charging
(2) Exposure
transfer (4) Primary (Drum Belt) transfer (6) Secondary (Belt Paper) transfer (4) Primary (Drum Belt) (7) Neutralization
(1) Charging
(2) Exposure
(1) Charging
(2) Exposure
transfer (4) Primary (Drum Belt) (8) Cleaning (9) Fusing KaS06001KA
10-1
Transfer Belt
[(9) [(9) Fusing] ]
FUSING ASSY
[(7)[(7) Neutralization] ]
Eliminator
2nd BTR
Drum
Magnet Roll [(3) [(3) Development] ]
Cleaning Blade
Cleaning Roll
10-2
PSI
MPF
Motor drive / Solenoid / Feed Roll Registration Motor drive / Clutch / Regi Roll Transfer Belt Motor drive / Belt / 2nd BTR Fusing Motor drive / Heat Roll / Pressure Belt Exit Roll in the Fusing Assy
Top Cover
KaS10016AA
10-3
Exit Roll [Fusing] Exit Sensor [Fusing] Transfer Belt Heat Roll [Fusing] Pressure Belt [Fusing]
2nd BTR
Regi Roll (rubber) [Registration] Regi Roll (pinch) [Registration] Regi Sensor [Registration]
Separator Roll [PSI & MPF] No Paper Sensor [PSI & MPF] Feed Roll [PSI & MPF]
KaS10017AA
10-4
Feed Roll
Retard Roll
CAM MSI R
ARM MSI R
10-5
Feed Roll
Retard Roll
10-6
Paper (MPF)
Retard Roll
10-7
Regi Roll
CLUTCH REGI
KaS10021AA
10-8
REGI ROLL
Skewed Paper
KaS10022AA
10-9
10.2.6 Transfer/Fusing/Exit
While the sheet that passed the registration section passes through the toner transfer position where it is nipped between the IBT Belt and the 2nd BTR that rotate driven by the DRIVE ASSY MOT, the toner image on the IBT Belt is transferred onto the sheet. As the sheet is forwarded to the exit section, the toner image is fused onto the sheet surface by the Heat Roll that rotates driven by the DRIVE ASSY MOT. At the exit section, the sheet is ejected by the Exit Roll that rotates in the exit direction driven by the DRIVE ASSY MOT.
Exit Roll
Pressure Belt
Belt
KaS10023AA
10-10
KaS06040KA
10-11
10-12
10.5 Control
10.5.1 Process Control
The parameters related to image formation must be corrected to stabilize printing. The control of the entire printing process including the parameter correction control is called "process control". The process control is performed by the following two methods after every 30 cumulative prints upon termination of a print run or during a continuous run: Potential Control Toner Density Control To supplement these two controls, the following controls are provided: High Area Coverage Mode Admix Mode
10-13
10-14
measured in 3).
10-15
10-16
GEAR PF1
GEAR PF2
GEAR PH3
GEAR F3
GEAR F4
GEAR PH5
GEAR IDLER HR
GEAR PH6
GEAR HR
[ HEAT ROLL ]
GEAR FEED
CLUTCH REGI
GEAR EXIT
10-17
GEAR IDLER HR
GEAR HR GEAR F3
GEAR PF2
GEAR PH3 GEAR PH5 GEAR PF1 GEAR PH4 DRIVE ASSY PH MOTOR ASSY MAIN CLUTCH REGI GEAR PH6 GEAR FEED [ REGI ROLL ]
FRONT
10-18
ADF
LED LEDArray
KaA10009AA
10-19
Document
ADF
Carriage Assy
KaA10010AA
10-20
IIT
Carriage Assy
Document
KaA10011AA
10-21
Feed Sensor
10-22
FX CS / TS
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Regarding DocuPrint CM205b / CP205w /CP205b / CP105b Service Manual 1st Edition (PDF) README.TXT February.2011 ==================================================== ----------------------------------------------------------------------------------------------------------------------1. This consists of the PDF files for the following service manual. DocuPrint CM205b / CP205w /CP205b / CP105b Service Manual
2. To use this service manual, prepare Adobe Acrobat Reader 6.0 or later. For information on how to operate Adobe Acrobat Reader, see the Help in Adobe Acrobat Reader. 3. This service manual has links set up on the bookmarks and the table of contents. Clicking a link allows the user to jump to its linked page. 4. The text for this service manual is prepared using A4 and portrait. When wanting to use a hard copy of this service manual, print it onto A4 paper, using Duplex Mode and 2-up. The finished copy is almost the same as a hard copy version of the service manual. 5. The display magnification to be applied when this service manual is opened is set for Default. Users (Acrobat Reader) can decide a specific display magnification that should be applied when any PDF file is opened. Users can change the default display magnification to Fit in Window or any option under Preferences in Adobe Acrobat Reader. 6. If Adobe Acrobat Reader 6.0 is in use, enabling Acrobat Reader Smoothing may help improve the quality of screen-displayed images. ----------------------------------------------------------------------------------------------------------------------FX / CS / TS