When Bernsteins Deli first opened its doors in the
Corydon Village Mall (on Corydon between Lanark and Renfrew) 28 years ago, Aaron Bernstein was three years old. Marla Bernstein (Aarons mother) had been running the deli on her own since 1999. The oldest of three brothers and now 31 years old, (His two younger brothers are Jason, 28; and Steven, 24.) although Aaron had grown up in the deli, it wasnt until quite recently that he made the decision to become involved in the business full time. There was a combination of factors that led to my becoming a partner in Bernsteins, says Aaron. After acquiring a Bachelor of Engineering degree from Concordia University in Montreal (specializing in mechanical and aerospace engineering), Aaron began working for the well-known company Aero Consulting Services. I had been working in the aerospace industry for nearly four years, Aaron notes, but I wasnt really enjoying it. Last year Aaron won the HSC Lifestyles Lottery 50/50 prize and his newly won prize ($350,000) afforded him the opportunity to forge a major career change. It allowed me to reflect on where I was headed in my career. I bought my own house two blocks from the deli and quit my job a few months later. Then, in March of last year, the long-time cook and manager at Bernsteins Deli Shari McDonald, passed away suddenly and tragical- ly, and Marla, who had been running the deli largely on her own, found herself in a difficult situation. I made the decision to approach my mother about joining the family business and she was very encouraging and accepting of the idea, Aaron explains. With his engineering background, Aaron immediately saw areas in which he could enhance the customer service aspect of the deli opera- tion. I had ideas how we could do things differently, he notes. For instance, instead of the previous system whereby customers in the restaurant would receive a slip noting what they had to eat, which they would have to bring up to the cashier, who would then have to start tab- ulating the bill, theres now a computerized till system that produces bills. Were intent on speeding up our service, Aaron says. Im also con- sidering reducing the size of the restaurant slightly in order to make seat- ing arrangements more flexible. As well, Aaron understands the importance of social media. In addition to its website (BernsteinsDeli.com), there are now active Facebook and Twitter accounts for the deli all of which keep customers posted as to the lat- est changes. Social media administration is shared among the three Bernstein brothers. But any deli that has been around 28 years has to be mindful of what made it successful in the first place. Now the only Jewish-owned deli in the entire south end, Bernsteins has become a favourite meeting place for different generations over the years. With all the traditional Jewish favourites and a host of specialty items (including a tremendous variety of home-made soups), Bernsteins is not only a popular place to eat, it has a take-out and catering operation as well and many Winnipeggers are able to enjoy Bernsteins foods in the comfort of their own homes and offices. Now that Aaron is involved full-time in Bernsteins operation, he says, his mother Marla will be able to concentrate more upon food prepara- tion which is what she really prefers to do, rather than having to worry about the day to day administrative effort. Aaron, however, is eager to hear your ideas how to improve Bernsteins. He says that he is more than happy to receive any sugges- tions. Contact Aaron at aaron@bernsteinsdeli.com, call him at 204-960- 5206, or come in and say hello to him at the deli. Lifestyles MAY 2013 11 Served Monday-Saturday from 8:00 am, Sunday from 9:00 am YOUR NEIGHBOURHOOD DELI FOR OVER 28 YEARS Visit our website: www.BernsteinsDeli.com Like us on facebook Follow us on Twitter@BernsteinsDeli F R E E W I-F I OVER 20 SANDWICH CHOICES ON OUR MENU EAT-IN OR TAKE AWAY 20 VARIETIES OF DELICIOUS SOUPS TO TAKE HOME! Bernsteins Deli undergoes major change as son Aaron joins the business DOWNTOWN 529 ELLICE AVE 774-9892 ITALIAN CUISINE PIZZA SALADS PASTA LICENSED Dine In Take Out Deliveries Ducky`s Fish & Chips 884 hotre 0ame Ave. 7725GOO OpenMonday-Friday 11:00A.M.-8:00P.M. Saturday&Sunday 1:00P.M.-8:00P.M. SLRVlNG WlNNlPLGGLRS SlNCL 1937 Fnr appnIntmcnts, p!casc ca!! 204 582-2364 247 5ELKIRK AVENUE YU WLL ALWAYS KU 1U SKV LNN'S KUL1S. BRIS MEALS BAR & BAT MITVZAH CATERING WEDDING CAKES & PASTRY TABLES SHIVA MEALS BREAKFAST TRAYS LUNCHES Uote-/oq /o- o// occos/oos AARON BERNSTEIN now a partner in Bernsteins Deli