Professional Documents
Culture Documents
()
: (2000)
(Jager Chen)
.
http://www.bain.com/publications/articles/management-tools-and-trends-2013.aspx
TOP10
2005
ISO(ERP)5S(TQM)
(KM)
2006
ISO5S(ERP)(TQM)
:http://cpc.tw/about/MPaperView.aspx?SysNo=768
627
Performance Management, PM
SMART
S=M=A=R=T=
# Performance Evaluation
# Performance Develop
SWOT -
SWOT
(Strengths)(Weaknesses)
(Opportunities)(Threats)
Albert Humphrey(1960-1970)
SWOT
SWOT:
SWOT
(1/4)
1,
()
160
327
GNP(, )
10,570
23,898
1,
2009(Taiwan)
2.3
2.12
-2.9
-11.0%
(2/4)
1,
2, ,
1, ,
2,
(3/4)
1, (2009/03/26 )
1, ()
1,
2, ()
1, ,
~200850%,20023.08%.
~20011,400/20071,100 = 21%
(4/4)
1,
1,
1, ()
1, ()
2, ,
~1/(5~10), 2/(10).
:()
2008 ()
2008()
(%)
2008(%)
(%)
TOYOTA/
79,365
-24.3%
34.6%
2.5%
MITSUBISHI/
36,465
-22.0%
15.9%
1.6%
NISSAN/
25,088
-29.9%
10.9%
--
HONDA/
20,015
-29.4%
8.7%
--
FORD/
12,611
-49.3%
5.5%
-2.1%
: http://www.artc.org.tw
:()
:30~50(10)
:,
2004
2005
2006
2007
2008
484,292
514,627
356,771
319,134
229,495
17.00%
6.26%
-30.67%
-10.55%
-28.09%
: http://www.artc.org.tw
:()
/ : , /
: , ,
2004
2005
2006
2007
2008
772,814
793,918
746,564
749,607
857,798
-1.05%
2.73%
-5.96%
-0.41%
14.43%
: http://www.artc.org.tw
:()
() :() 8%, () 2%
()
() 45%=> 70%
15% => 30%
:
() : ,
() :
(1/6)
1.:TOYOTA,
JD POWER
2.:JIT,
1. :
(2/6)
1.:30~350
,
2., :
,
, ,
1.,
2.,
3.DM
(3/6)
1, /
2,
3, ,
4, ,
1,
2,
3,
(4/6)
1,131 () 16
(/)
2,
12,300
96.4%
3,:
1.
2,
3,
(5/6)
1.:30
2.:
3.:
1.
2.
3.
(6/6)
1.
2.
1, ,
2, ,
,
3, , ,
SWOT
1,
2,
3,
4,
5,
1, ,
2,
3, ,
4, ,
5,
6,
1, ,
2,
3,
4, ()
5,
1,
1, CRM
2,
3,
1.
2.,
3.
4.
5.
6.,
1,
2,
3,
1,
2,
3,
SWOT
SWOT
()
15% 30%
083, 092
ISO27001
1.
2.
3.
4.
5.
6.
1.
2.
3.
4.
5.
6
1.
2.()
3.
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5.()
1.
2.
3.
4.
1.
2.
3.
1.
2.()
1.
2.
2013.06.10