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Thisprovidesexamples,hintandbasicoutlineoftheexaminationofTESDAinComputerHardwareand ServicingNCII
1. LISTOFTOOLSANDMATERIALS/INVENTORY(Written) Followingareexamples
ComputerHardwareServicing NC2Reviewer
Becarefulwiththetoolsthatmaycauseshortcircuit Alwaysfullthecableconnectoronthehandleandnotonthecableitself Useonlyrubbershoeswhenstandingonthegroundorinaconcretefloor Makesurethatthepinsareproperlyalignedwhenconnectingacableconnector. Alwayspoweroffandunplugthecomputerbeforeworkingon it. Takeawayanyliquidsuchasmineralwaterorsoftdrinksnearyourworkingareaornear computers. Contingencymeasuresduringworkplaceaccidents,fireandotheremergenciesare recognized. PersonalprotectiveequipmentiscorrectlyusedinaccordancewithorganizationOHS proceduresandpractice. Hazard/risksintheworkplaceandtheircorrespondingindicatorsareidentifiedtominimize oreliminaterisktocoworkers,workplaceandenvironment. Takenecessaryprecautionsto protect thecomponentof thecomputerfromdamagedcause by ElectrostaticDischarge(ESD). HoldthecomponentsbyedgesanddonottouchtheICs. Readandfollowinstructiononthemanualcarefully. Donotuseexcessiveforceifthingsdontquiteslipintoplace.
3. ASEEMBLESYSTEMUNIT(Actual) Properassemblingprocedure: Preparethecomputercase(Installpowersupply,I/Oshieldandspacers) Installdrives(DVD,FloppyandHDD) InstalltheCPU,fan,heatsinkandmemorymoduleonthemotherboard Installthemotherboardinto thecasingandexpansioncards Installthecablings(Powerconnectors,FDDConnector,IDE/SATAConnector,USBheaders andsystempanelheader). Attachthemonitor,keyboard,mouseandplugintoapowersource. Troubleshootifnecessary Assembleandinstall networkconnection
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ComputerHardwareServicing NC2Reviewer
Findanddoubleclickonthe Networkand InternetConnection icon. Next,findanddoubleclickontheNetworkandInternetConnectionicons.Awindowwill openwithallnetworkconnectionsavailableonthecomputed(wiredandwireless) Findthenetworkconnectionyouwanttomanuallyconfigure,rightclickonitandselect Properties fromthepopupmenu Intheconnectionpropertieswindow,underthesectionlabelledThisconnectionusedthe followingitems: find theInternetProtocol(TCP/IP)itemanddoubleclickit. Anewwindowwillopen;selectthesecondradiobuttonwhichislabelledUsethefollowing IPAddress. EntertheappropriateIPAddress(192.168.0.1);subnetmaskusually255.255.255.0andthe gateway(therouterortheproxyserveraddress). Thenextpartofthewindowswillnow havearadiobuttonselected whichislabelledUse thefollowingDNSserveraddresses Ifyouneedtoaccesstheinternet,entertheaddressprovidedbyyourISP;ifyoudonot havethatinformationyoucanusetheOpenDNSserverIP(208.67.222.222and 208.67.220.220). Afterenteringtherequiredinformation,clicktheOKbuttontwiceandclosethecontrol panelwindow.
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CHANGINGWORKGROUPANDCOMPUTERNAME: Start>Settings>ControlPanel>System>ComputerNametab>Change Tab>Typenew ComputerNameandWorkgroup>OK,OK,OK,restart
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ComputerHardwareServicing NC2Reviewer
CentralProcessingUnit (CPU) Interpretandcarriesoutbasicinstructionsthatoperate acomputer HeatSink Componentswithfinsthatcoolsprocessor RandomAccessMemory(RAM) Memorychipsthatcanbereadfromandwrittento byprocessor.Alsocalledmainmemoryorprimarystorage,mostRAMisvolatile; informationinsideitislostwhencomputerspoweristurnedoff. ReadOnlyMemory(ROM) Memorychipsthatstorepermanentdataandinstructions. Nonvolatilememory,informationinROMisnotlostwhenthecomputerpowerisoff. BasicInputOutputSystem(BIOS) Thefirstprogramtorunwhenyouturnonyour computer.ItisstoredinROMchipon themotherboard. ComplementaryMetalOxideSemiconductor Stores date,timeand computerstartup information.Maintainbyasmallbatteryafteryouturnthecomputeroff. AdapterCard Enhancessystemunitorprovidesconnectionstoexternaldevices called peripherals;alsocalledexpansioncard. ExpansionSlot Anopeningorsocketonthemotherboardthatcanholdadaptercard. Port Connectsexternaldevicestosystemunit http://danreb.com Page 7
ComputerHardwareServicing NC2Reviewer
Connector Joinscabletoperipheral
OTHERUSEFUL INFORMATION BASICTROUBLESHOOTING Beepcodetroubleshooting ComponentIsolation RAMIsolation EquipmentIsolation 5S Sort Clearlydistinguishneededitemsfromunneededandeliminatethelatter. Straighten Keepneededitemsinthecorrectplacetoallowforeasyand immediateretrieval Shine Keeptheworkplaceneatandclean Standardize Themethodbywhichsort,straighten,shinearemadehabitual. Sustain Maintainestablishedprocedures Acronyms ATX AdvanceTechnologyExtended SDRAM SynchronousDynamicRandom AccessMemory DRAM DynamicRandomAccessMemory EDORAM ExtendedDataOutputRandomAccessMemory SIMM SingleInline MemoryModule DIMM DoubleInlineMemoryModule RIMM RambusInlineMemoryModule USB UniversalSerialBus IEEE Instituteof ElectricalandElectronicsEngineer ISA IndustryStandardArchitecture PCI PeripheralComponentInterconnect EISA ExtendedIndustryStandardArchitecture VESA VideoElectronicsStandardAssociation IDE IntegratedDriveElectronics SCSI SmallComputerSystemInterface DDR DoubleDataRate UDMA UltraDirectMemoryAccess 10S
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SELDDESCIPLINE SUSTAIN SAFETY SEPARATE STANDARD SAVETHEENVIRONMENT
ComputerHardwareServicing NC2Reviewer
A PowerSupply
Q WhatpartofHPLaserprinterismalfunctionifyoureceivea50serviceerror? A FUSER
Q Whatisindicatedbya201erroratsystemstartup? A Badmemory.Mostoftheerrorbeginswith2indicatememoryerrorofsomesort.
Q WhattwocommandfilesareusedbyDOStoconfigurethecomputer? A Autoexec.batandConfig.sys
ComputerHardwareServicing NC2Reviewer
A AnIPaddressissetoffournumbers,eachofwhichmustbefrom0to255.
Q WhatisthecorrectsequencetostartWindows2000backupprogram? A Choosestart>Programs>ThenAccessories>ThenSystemTools>ThenBackup.
Q WhatisthenameoftheexecutablefileforMicrosoftBackupFORdos?ForWindows3.x? A MSBACKUP.EXE
Q Whatprograminthecontrolpanelcanbeusedtocreateastartupdisk? A Add/RemovePrograms
Q WhatisthefinaloptionintheConfigureScreenmenu? A Compatibilitytest
ComputerHardwareServicing NC2Reviewer
A SETfile
Q WhichWindowsNT4.0utilityshouldyouuseafterinstallinganewharddrivetomakeusable? A DiskAdministrator
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Q HPprinterlaserjetIIIprinterisnotprintingatall.ThecomputerindicatesthatthedeviceonLPT1is notready.Youperformaserviceselftesttotheprinteranditprintsonthepageof verticallines with noproblem.Thefrontpanelselftestdoesnotwork,howeverwhichcomponentdoyoususpectisgiving youtheproblem? A TheFormatter
Q Whatwouldyouneedtodotocreateanewdialupnetworking(DUN)connectionwithinaWindows 9xsystem?
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A ChooseStart>Programs>Accessories,thenchooseandclickDialupnetworkingthendoubleclick Makenew connectionordoubleclickMycomputericononthedesktopthenclickdialup networking.
Q WhatwouldyouusetomapanetworkdriveinbothWindows9xandWindows2000? A Mapnetworkdrive
Q Whichtypeofbackupthatbackupfilesonadiskthathaschangedsincethelastfullbackup? A Differentialbackup
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