Top Star Bakery

Case analysis

I. Central Problem What should be made to improve the Top Star Bakerys work or labor force?

II. Objectives: To correct management of the labor force To have potential workers To control direct labor costs effectively To prevent the workers to form a union To change the manner of computing the overtime pay To have a big output of work

III. Alternative Courses of Actions 1. To have a good selection process of employees Advantage/s: Provides the company potential workers Paternalistic management would be minimized and higher positions are being looked up to Better output and good production to meet demands Disadvantage/s: Current workers may not agree because they may think that they are not capable of doing their assigned jobs Time consuming

Some workers may take it the wrong way especially if their family members are not hired

2. To implement piecework and set quota Advantage/s: Pay would be based on the number of products the workers produce Workers would reach their quota The company production can cope with their demands Workers are encouraged to increase output for better pay Disadvantage/s: Workers may not agree with the implementation Some workers may just reach their quota and are not motivated to increase output

3. Motivate the workers and give incentives and rewards Advantage/s: Good production

An increase of production to those motivated workers Workers will be efficient and effective in doing their jobs The company can able to meet their demands Disadvantage/s: Some are not interested in rewards/ incentives Some employees may not take it seriously since they have their benefits It is costly

4. To provide assessment of each workers performance Advantage/s: Allow better monitoring on who does his/her job Workers are pressured to perform their tasks well Disadvantage/s: Subjective assessments Workers may tend to have negative feedback about it since they are not used to be monitored or assessed Workers might feel uneasy when they know they are being monitored They may feel not trusted by the company

5. Fire at most 6 people Advantage/s: Shows authority Shows to the employees that you, as the manager, are serious in your business Wakes workers that this is a business and that work has to be done Help lessens salary expenses Disadvantage/s: They might take it as a wrong decision Workers may rebel and not work since their relatives were fired Workers might be scared Decrease of labor force Workers may form a union

6. Impose rules and regulations at work Advantage/s: The company can control direct labor costs effectively Minimize absent among employees Workers have to work productively and effectively Disadvantage/s: Workers might feel that they are micromanaged and become unmotivated due to strictness of management Workers may feel irritated and annoyed

IV. Recommendation It is recommended that the company should take the action of motivating the workers by giving incentives and rewards. With these, it will help solve the problem or the issue on improving the companys labor force. V. Conclusion Through following these recommendation, the mentioned objectives would be achieved. In these manner, the Top Star Bakery will become more productive and successful in the future. The company may be able to cope with their changing environment that may occur. They would also solve their company problems to be better and cope with their demands.