Ineffective Communication

(kiss you ; One Direction) Blocks therapeutic communication Do not use in nurse-patient Interaction So you better avoid these pitfalls Giving advice Talking about self Telling client is wrong False reassurance Entering into hallucination and Delusion of the client Giving approval Changing subject And asking Why? (Ohhh) Chorus: These are the non therapeutic communication Please avoid these For these are ineffective Repeat (no for) Overloading Value judgment Incongruence Underloading Invalidating Focusing on self False reassurance Or agreeing Giving advise Other ineffective behaviors and responses Defending Requesting an explanation Rejecting, literal Response Looking too busy- ineffective behaviors Appearing uncomfortable in silence Being opinionated Avoiding sensitive topics Arguing or telling client he is wrong Having a close posture, crossing arms on chest