Q.10 Explain in detail various keys used in Hotels and key control procedure.

No. of Printed Pages : 4 Roll No. .................. 1st Year / Hotel Management

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Q.11 Explain lost & found? Explain the procedure of lost & found.

Subject : Accommodation Operations-I Time : 3 Hrs. SECTION-A M.M. : 75

Q.12 Give the Sizes of following: i) ii) Hand towel, Double Bed, Single Bedsheet. 3 Cleaning Procedure of vaccant room. 4

Note: Solve any 10 parts. Answer the following in 1-2 lines. (10x2=20) Q.1 a) b) c) d) e) f) g) h) Sofa bed Turndown Science Inventory Cleaning supplies Bath Lines Linen room House person Front of the House (1) 1213-N

(180)

(4)

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i) j) k) l)

MICE Chain Hotels Clock room Attendant Valets

Q.5

List the principles of cleaning.

Q.6

What are the various records & reports that are prepared in House keeping deptt.

SECTION-B Note: Attempt any five questions. Q.2 Draw the format of following: i) ii) Work order form Stores requisition form 5x4=20

Q.7

What are the various routines of Servicing rooms.

SECTION-C Note: Attempt all Questions. Q.8 7x5=35

Write down the difference between weekly cleaning and special cleaning.

Q.3

Which three attributes in our opinion, are absolutely essential in Housekeeping staff.

Q.9

Q.4

Explain the procedure of daily cleaning. (2)

What do you understand by room inspection. Who carries out room inspection and How it is carried out.

(180)

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(3)

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