MARCH 2013 ANALYSING & IMPROVING ORGANISATIONAL BEHAVIOUR (ORGANISATIONAL BEHAVIOUR) Instructions to candidates: a) Time allowed: Three hours

(plus an extra ten minutes reading time at the start do not write anything during this time) b) Answer any FIVE questions c) All questions carry equal marks. Marks for each question are shown in [ ] 1. 2. 3. Discuss the main barriers to communication in an organisation. Explain Scheins model of organisational culture. [20] [20]

What are the characteristics of virtual structures which make them so important in facilitating entrepreneurship and innovation? [20] Discuss the advantages and disadvantages of a participative approach to the implementation of organisational change. [20] Discuss the strengths and weaknesses of the bureaucratic form of organisation. Discuss the main internal and external triggers for organisational change. Explain Belbins team role theory. How does equity theory seek to explain motivation and behaviour? [20] [20] [20] [20]

4.

5. 6. 7. 8.

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