Roll No. ...................... Total No. of Questions : 13] [Total No.

of Pages : 02

Paper ID [H0427]
(Please fill this Paper ID in OMR Sheet)

B.Sc. HMT (505) (Old) (Sem. - 5th) ACCOMMODATION MANAGEMENT

Time : 03 Hours Maximum Marks : 75

Instruction to Candidates: 1) 2) Section -A is Compulsory. Attempt any Nine questions from Section - B. Section - A Q1) a) b) c) d) e) f) g) h) i) j) k) l) n) o) What are the duties of linen room incharge? List the Light equipments used in Laundry room. Draw the sketch of Western style flower arrangement. Give the classification of stains. Explain the term-valet service. What is the process of receiving and issuing uniforms? What consideration is required for planning the uniform? List the items included in guestroom fixtures. Explain-starching. What is material planning as per accommodation management. What is the role of Laundry agents? Define-post control. Give job description of Laundry clerk. What source is used for keeping employees in housekeeping?
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(15 2 = 30)

m) Which flower arrangement is suitable for birthday party? Why?

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P.T.O.

Section - B Q2) Q3) Q4) Q5) Q6) Q7) Q8) Q9)

(9 5 = 45)

Write about processings of advance accommodation operation. Draw any two formats used in house keeping. Write about responsibility of housekeeping in post control. What are the process of industrial Laundering? What facilities are provided to guest by Laundry department? Purpose of flower arrangement-explain with examples. Principles of flower arrangements-write any three of them. Write about the duties and responsibilities of Laundry staff.

Q10) What are the general rules for stain removal? Q11) Give the name and explain methods of stain removal. Q12) Draw the Layout of Laundry room for a 3 star hotel. Q13) What considerations to be done while planning the uniform room?

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