-1

) ( "

"Interactive dialogue ) (Richter & Koch
platforms
)
" .
(Evans,2012

""

"

) /( )
/ ( ) /(.

) (
:
.1 :

.
.2 :

 ) (
, Web-Blogs Social Blogs Micro-
Blogs , Wiki Podcast ) Berthon, et
(al., 2011 ) ( :
-1 : Blogs

. Micro-Blogs:
.
-2 : Picture-sharing websites Flickr
.
-3 Video-sharing websites:
, Youtube .
-4 Net works: Facebook


.
) (Mangold,2009 ) ( :
-1 Social networking sites
, Facebook . Faceparty
-2 Creativity works sharing sites
" , "Youtube " , "Flickr
. Jamendo.com
-3 Blogs
-4 Linledln

 -5 Invitation-only social
networks
ASmallWorld.net
-6 , Collaborative websites
Wikipedia
-7 Virtual world
-8 )(eBay, Craigs List, iStockphoto
-9
-10

:
) :( :
) (
.

12 - http://en.wikipedia.org/wiki/Social_media

13 - Richter, A., Koch, M. (2007): "Social software

status quo und Zukunft", Technischer Bericht,
Nr. 200701,
Fakultt fr Informatik. Universitt der Bundeswehr
Mnchen; 2007, available on line:
www.sciencedirect.com.
14 - Evans, D., (2012): "Social Media Marketing: An
Hour A day", second edition, John Wiley & Sons,
Inc., Indiana.
U.SA. P: 38. available on line:
http://books.google.com.eg/books
15 - Kietzman, J. H., Hermkens, K., McCarthy, I. P.,
& Silvestre, B. S. (2011): "Social media? Get
serious!
Understanding the functional building blocks of
social media", Business Horizons, 54(3), 241251.
- Bolter, Jay David. Grusin Richard. (February 28, 2000),
"Remediation: Understanding New Media", USA: The MIT
Press; 1st edition, p. 21
18 - Angella J. Kim, and Eunju K., (2011): "Do social media
marketing activities enhance customer equity? An
empirical study of luxury fashion brand", Journal of Business
Research, 10 (4), ,pp: 1-7, available on line:
www.sciencedirect.com.
19 - Berthon, P., R., Pitt, L., F., Plangger, K., and Shapiro, D.
(2011): "Marketing meets Web 2.0, social media, and
creative consumers: Implications for international marketing
strategy", Business Horizons, 55, 261271, Available
online at www.sciencedirect.com
20 - Mangold, W. G., David J., F. (2009): "Social media: The new
hybrid element of the promotion mix", Business
Horizons, 52, 357365
17