Geralynn Johnson

Objective To establish myself in a challenging position that will provide an opportunity for professional advancement and continued career growth. Experience
06/2012 - Current
Insurance Verifier

Centegra Hospital-Registry (25-35 hours weekly)

Woodstock, IL

Responsible for the timely verification of medical insurance benefits. Obtain pre-certification or authorizations for procedures Collect payments from patients. SEI-Fulltime (40 hours weekly) Woodstock, IL

06/2012 Current

Customer Service Representative

Provide answers to questions and inquiries, address customer concerns and resolve issues. Process payments for customers Answer high-volume phone calls Osco-Part time (25 hours weekly) Woodstock, IL

09/2011 02/2013
Pharmacy Technician

Organized medications for pharmacist to dispense by reading medication orders and prescriptions. Prepare labels, calculate quantities Maintain pharmacy inventory by checking pharmaceutical stock to determine inventory levels. Placing and expediting orders, verify receipt, and remove outdated drugs Price and file prescriptions that have been filled. Operated cash register to accept payment from customers. HSBC-Full time (40 hours weekly) Wood Dale, IL

10/2008 07/2010

Customer Service Sales Representative

Answered phones in a high call volume setting and resolved billing questions. Accepted payments Recommended potential products or services to customers

07/2007 08/2008
Cashier

Jewel-Part time (20 hours weekly)

River Forest, IL

Greeted customers entering establishments Maintained clean and orderly checkout areas. Cashed out customers Provided greatly customer service

708-257-5544gerajohnson@gmail.com

Geralynn Johnson
01/2007 09/2007 Triton College- Part time (25 hours weekly) River Grove, IL Financial Aid Clerk Answer telephones, direct calls and take messages Complete and mail financial aid forms Data entry Assist students with filling out forms Operate office machines, such as photocopiers and scanners, voicemail systems and personal computers. Open, sort and route incoming mail, and file documents

Education
2001 - 2005
Diploma

Holy Trinity

Chicago, IL

2005 2009 Associates 2011 Current Certification CphT Skills

Triton College

River Grove, IL

Aurora University

Aurora, IL

PTCB Certified

IL Licensed

Ability to work in a team structure Ability to verbally communicate with persons inside and outside the organization Ability to make decisions and solve problems Ability to plan, organize and prioritize work Internet, Word 2007, E-mail, Power Point, Windows XP