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  • Order Fulfillment Process: Hayden Bowers, Taylor Featherston, Karlene Tipton, Matt Warner, Keziah Zacharia

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    Customer order generated customer notification of cancelled order customer notification of delayed order No Customer approves? credit issues assessed No credit ok? Yes Yes No Order Cancelled billing order received credit check for new customer credit approved.

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    Customer order generated customer notification of cancelled order customer notification of delayed order No Customer approves? credit issues assessed No credit ok? Yes Yes No Order Cancelled billing order received credit check for new customer credit approved.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
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    26 views2 pages

    Order Fulfillment Process: Hayden Bowers, Taylor Featherston, Karlene Tipton, Matt Warner, Keziah Zacharia

    Uploaded by

    api-16813989
    Customer order generated customer notification of cancelled order customer notification of delayed order No Customer approves? credit issues assessed No credit ok? Yes Yes No Order Cancelled billing order received credit check for new customer credit approved.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    Order Fulfillment Process

    HAYDEN BOWERS, TAYLOR FEATHERSTON,


    KARLENE TIPTON, MATT WARNER, KEZIAH
    ZACHARIA
    Customer No Order
    Customer Customer Cancelled
    Order notification notification Customer
    Process
    generated of cancelled of delayed approves? Yes
    Continue Payment
    order order
    order
    Sales

    Credit No
    Order Order
    issues Credit
    submitted Cancelled
    assessed ok?

    No
    Yes

    Credit Yes Order


    Order
    Billing

    check for Credit


    Credit confirmation Invoice
    Order new ok? confirmation
    received approved electronically sent
    customer prepared
    sent

    Existing Customers
    Inventory

    Order Inventory No Inventory


    entered available? Produced OR

    Yes
    Shipping

    Order picked Order


    & packaged shipped

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