ORGANISATIONAL

CHANGE
The term “change” refers to an alteration in
a system whether physical,biological,or
social.

Organizational change is the

alteration of work environment in
organization. It implies a new equilibrium
between different components of the
organization- technology, structural
arrangement, job designs and people.
Factors in organizational
change.
1 External factors.
2 Internal factors.
External factors
1. Technological Changes
2. Change in marketing conditions
3. Social Changes
4. Political and legal changes
Internal factors
1. Change in managerial personnel
2. Deficiency in existing organizational
practices
Planned change
“Planned change is the deliberate design and
implementation of a structural innovation,a
new policy or goal,or a change in operating
phylosophy,climate,or style”
(Thomas &Bennis)
Process of planned
change
Identifyin Elements Planni Assessi Actio
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unfreezin
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changing

refreezing
Resistance to change
People may react dysfunctionally to
change.They may resist the efforts.Not only
that even the organisation may resist to
change because of its own reasons.
Thus resistance to change may
come from individuals as well as from
organisation.
Factors for resistance to
change
Individual factors
Organizational factors
Internal factors
1. Problem of adjustment
2. Economic reasons
3. Obsolescence of skills
4. Emotional factors
Organizational factors
1. Threat to power and influence
2. Organisation structure
3. Resource constraints
4. Sunk costs
Overcoming resistance to
change
Efforts at individual level
Efforts at group level
Individual level
1. Education and communication
2. Participation and involvement
3. Commitment
4. leadership
Group level
1. Group contact
2. Group dynamics training for change
QUESTIONS???
THANK YOU