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MARY MARGARET LYONS

WORK EXPERIENCE
Walt Disney World | Disney College Program Intern January 2014-Present Orlando, FL Provides excellent guest Service on a daily basis for a Fortune 500 company to enhance guest experience Serves a diverse guest base in multiple high capacity locations Performs cash handling, POS usage, stocking, store opening and closing procedures efficiently Pink Slip Boutique | Event Planning Intern May-August 2013 Mokena, IL Assisted in the development of the Pretty and Pink Slip summer fashion show Coordinated a detailed written plan for all aspects of the event, including budget limitations Served as a liaison between vendors on event equipment rentals Coordinated fundraising and donor communication for charity auction during the show Pink Slip Boutique | Social Media and Marketing Intern May-August 2013 Mokena, IL Partnered with store management to implement short and long term plans for the shops web presence Conducted research on collaboration opportunities to engage clients across social media platforms Developed interactive projects to engage clientele and build interest for new boutique clothing line Greystar Management | Community Assistant May 2011-May 2013 Champaign, IL Provided excellent customer service to residents, prospective renters and family members through phone, email, and personal contact Resolved resident complaints effectively and in a timely manner by listening and implementing the best solutions Facilitated and supported leasing professionals through working as a team of 4 to help meet weekly and monthly leasing goals Distributed promotional materials on campus in order to interact with students and generate enthusiasm for Greystar apartments Trained new employees on expected duties in order to ensure a smooth transition Holy Family Group | Caregiver June 2008-December 2010 New Lenox, IL Assisted clients by providing them with quality non-medical in home care to ensure their comfort Engaged in companionship with clients and developed strong interpersonal communication skills Performed and executed requested household tasks and chores as directed

EDUCATION
University of Illinois at UrbanaChampaign Bachelor of Science in Media and Cinema Studies Cumulative GPA: 3.52/4.00 Minors: Communication, Anthropology Certificates: Public Relations Graduated December 2013

RELEVANT COURSEWORK
Writing for Public Relations Advanced Public Relations Business Communication Popular Culture Economics and the Media Exploring Guest Services Exploring Marketing

QUALIFICATIONS
Writing and design Familiarity with AP style Previous leadership experience Time Management Proficient in Microsoft Office

708.712.5190

marymlyons99@yahoo.com

marymlyons.weebly.com

lyons_marym 12236 Thomas Court Mokena, IL 60448

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