ICT Summit 1 - County ICT Secretaries Report, Nanyuki, Sep-2013

COUNTY ICT SECRETARIES SUMMIT
ICT SUMMIT SERIES NO. 1
County ICT Secretaries Summit

NANYUKI ,4 6 September
2013
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The ICT Authority Telposta Towers, 12th Floor, Kenyatta Ave P.O. Box 27150 - 00100 Nairobi, Kenya t: + 254-020-208 9061 e: communications@ict.go.ke www.icta.go.ke
County ICT Secretaries Summit

4 - 6 September 2013 Safari Park Hotel, Nyanyuki, Kenya
CONTENT
ACRONYMS ...........................................................................................................................................................................................................................4
Executive Summary ...............................................................................................................................................................7 Background........................................................................................................................................................................... 8 Role of ICTA and the Counties................................................................................................................................................8 Need for ICT at County Government Level.............................................................................................................................8 Key Summit Outcomes.........................................................................................................................................................10 Description of summit outcomes.........................................................................................................................................10 What are the next steps?.......................................................................................................................................................12 Appendix A Details of Discussions.......................................................................................................................................14
ACRONYMS
CBK Central Bank of Kenya CCK Communications Commission of Kenya CEC County Executive Committee CRM Customer Relationship Management CS Cabinet Secretary (Ministry of ICT) e-Gov Directorate of eGovernment ERP Enterprise Resource Planning GDP Gross Domestic Product GIS Geographical Information Systems GOK Government of Kenya GITS Government Information Technology Services ICT Information and Communication Technology ICTA Information and Communication Technology Authority IEEE Institute of Electrical & Electronic Engineers ISACA Information Systems Audit & Control Association KICTB Kenya Information and Communication Technology Board KITOS Kenya Information Technology & Outsourcing Society NBS National Broadband Strategy NEPAD New Partnership for Africas Development PPP Public Private Partnership PS Principal Secretary (ICT) PwC PricewaterhouseCoopers Limited
A message from Ag. CEO (ICTA

In August 2013 the ICT Authority was created under the State Corporations Act, Cap. 446. This entailed the merger of three former government entities in the ICT sector namely: The Kenya ICT Board (KICTB), The Directorate of eGovernment (eGov) and the Government Information Technology Services (GITS) The driver for the merger has ultimately been to make it easier for the government to deliver public services efficiently and eff ectively. This has meant identifying those departments and agencies that facilitate the delivery of ICT services and consolidating them to eliminate duplication and waste. The Government of Kenya (GoK) has an ambitious vision for the ICT industry. We have committed ourselves to making Kenya the ICT hub for Africa and beyond. However, we realise the challenges of harnessing ICT for effective and efficient economic growth and job creation. In view of this, we are taking a holistic approach to these challenges. We are challenging ourselves to deploy cross-cutting business solutions across all sectors. Guiding us through the journey is both our Constitution and the Vision 2030. The Constitution recognises ICTs as an eff ective transformation catalyst both in the public and private space while the Vision 2030 blueprint will form the foundation and reference point by which all ICT initiatives will be driven. The genesis of the ICT Summit and Expo came when the Ministry of ICT realised that we need coherent policies and implementation strategies at both the National and County Levels. For instance to fully implement the National Broadband Strategy (2012-17), the entire country needs to pull together and work harmoniously. This is also the case for the National ICT Master plan (2012-17), Cyber Security, and other initiatives which require wide collaboration. These Summits will provide a platform for consultation, collaboration, capacity building and knowledge sharing among the national government, the counties, academia and the private sector. Through a series of summits and other meetings we will continue to drive the conversation which will help all of us realise our goals through proper and best use of ICT. Most importantly this will assist in the formulation of the necessary policies and interventions required to move forward. The idea is to have the quarterly summits converge at the Annual Connected Kenya Summit that offers high-level consultation for the industry. It is my sincere hope that the information gathered and disseminated through these summits and the annual Connected Kenya Summit will play a key role in making sure that we continue to leverage ICT as a stimulus for our countrys development.
Victor Kyalo Ag. CEO ( ICT Authority ).
EXECUTIVE SUMMARY
The first ICT Summit Series meeting took place from 4 to 6 September 2013 in Nanyuki at the Mount Kenya Safari Club. The summits main sponsor was the Cabinet Secretary for ICT and the event was hosted by the ICT Authority. The event also drew sponsors from the private sector including Safaricom, Technobrain, Orange Telkom and eManage. Participants were drawn from county ICT Secretaries, government officials, academia, ICT players and special groups. The aim of the summit was to discuss and share ideas and best practices on how to best devolve government services to the citizens at the county level through the deployment of ICT. The summit provided an opportunity for attendants to discuss the progress that has been made in the delivery of government services to the citizen. It was a chance to highlight the successes and the challenges as well as the innovative ideas that are in the pipeline waiting to be implemented. The summit also mobilised the various stakeholders to move forward with the deployment of services as well as to get input for the preparation of the next quarterly ICT Summit and eventually the annual Connected Kenya Summit. Prioritisation of County ICT Projects: During the event the delegates and key stakeholders were able to develop a list of projects that are of high priority for the deployment of ICT in the counties. Development of ICT Strategy for each county: There was a call to action by the delegates for each of the counties to develop an ICT strategy that is in line with the National ICT strategy. Development of Project Funding: The cost of implementing ICT was seen as a hindrance to making progress with the implementation so the delegates were challenged to come up with various tools and techniques to get their projects funded. Need to expand connectivity and access: Without connectivity and access none of the planned projects can be realised. The delegates were challenged to make connectivity one of their highest priorities and develop innovative ways to work with solution providers. Recognising the need to use social media: There was a call to action and a challenge by the delegates to develop tools, methods, procedures and processes to use social media to deliver information to the citizens on how to easily and best access government services. Recognising the importance of data hubs: Data management was a key issue that was discussed with great detail. Emphasis was put on the need for clean data and the ability of all counties to share their data in a meaningful and manageable way.
The following are the summit summary outcomes and action items for the way forward:
The formation of a working group: During the event the PS identifi ed the need to have a team of people who would help drive the initiatives discussed at the summit and push them to the county level. He was able to motivate and mobilise selected individuals to form and group and take on this task.
Background
Role of ICTA and the Counties
The ICT Authority is a State Corporation under the Ministry of Information Communication and Technology (MoICT) established in August 2013. It is the successor to three former government bodies namely: The Kenya Information and Communication Technology Board (KICTB), The Directorate of eGovernment (eGov) and the Government Information Technology Services (GITS) department. The role of the ICT Authority in the county governance structure is to assist counties to achieve autonomy in their operations and service delivery to citizens through ICT. Some of the core functions of the county government include: Promoting democratic and accountable exercise of power; Fostering national unity by recognising diversity; Giving power of self-government to the people; and Enhancing the participation of people in exercise of power of the state and making decisions affecting them.
Need for ICT at County Government Level

In order to deliver these functions, the county governments need to leverage ICT in service delivery to the citizens. The counties will need to take initiatives around: ICT institutionalisation; Capacity building; ICT infrastructure development; and ICT systems deployment. The genesis of the ICT Summit came from the fact that MoICT through ICTA recognised that the success of these initiatives depends on the dissemination of information through appropriate and effective channels. There must be thorough discourse with key stakeholders actively participating and contributing to the implementation of the initiatives. The target beneficiaries for the first ICT summit were the County Executives (County ICT Secretaries). The purpose of this summit was to establish a platform for consultation, collaboration, capacity building and knowledge sharing between the national and county governments, as well as with the ICT sector with a view of linking and hastening implementation of government IT projects.
The specific objectives of this summit were:

To build the county ICT executives capacity on national policy including broadband strategy and the national ICT master plan; To create awareness about ICT Authority and its mandate; To create awareness about national ICT projects and other industry innovations for efficient county administration and management; To share best practices on emerging ICT trends; To gain insights into constitutional ICT provisions and government policy on devolving services to citizens; and
To gain insights into county ICT Authority roadmaps, create synergy and identify collaboration opportunities. Going forward, it is intended that ICT Authority, in partnership with the private sector will hold similar summits and other events on a quarterly basis targeting different stakeholders. These will traverse the 47 counties with outputs of each session being used to defi ne the agenda for similar subsequent events.
Key Summit Outcomes

Description of summit outcomes
Formation of a Working Group A working group was formed between Counties and ICT Authority to strategise together, collaborate in mutually beneficial projects and build capacity. This was a quick win during the seminar as the participants elected members of the workgroup and agreed to meet within a few weeks to work on a master plan. The members are: Name County
County ICT Focused Priority Projects

During the discussions, the following were identifi ed as priority projects in the deployment of ICT Authority in the counties: Infrastructure development Implementation of easy Government services (Constitution specifi es CICs) Development of enabling legal frameworks Shared services for revenue generation and management Capacity building at the County level National standards for quality assurance by ICT Authority; and Sharing information and bargaining together on procurement
1. Alex Mwongeka 2. Naftali Mata 3. Adam Sheikh 4. Tom Munyasya 5. Mary Mutekhele 6. Bernadette Muyoni 7. Sammy Linus 8. Dr. Isaac Kogo
Taita Taveta Homabay Kwale Makueni Bungoma Busia Nanyuki Trans Nzioa
Development of a harmonized ICT plan and strategy for each county

Each of the counties was challenged to come up with a comprehensive ICT strategy dovetailed with the National Broadband Strategy and National ICT Master-Plan. The ICT strategy should be focused on how the county wants to promote ICT for accelerated development and universal services to citizens. For example: Creation of shared and common Infrastructure e.g. data centres and institutions that provide all government services to the citizens (CICs) Business development including: Job creation Innovation Entrepreneurship
The first meeting was held immediately after the summit and served to: 1. Draw a terms of refrence. 2. Draft a vision. 3. Elect leaders. 4. Schedule second meeting.
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Providing better services to citizens. The counties should ensure services are prioritised since not everything can be achieved at once.
Connectivity (Universal Access)

To increase the penetration of fibre connectivity in the counties, county executives were urged to plan networks and connectivity and adopt strategies to connect critical public institutions such as hospitals and schools (including lobbying for way leave fees waiver at county level in exchange for social benefits). The development of guidelines for penetration of fiber connectivity in the counties was tasked to the Government.
Project Funding
One of the key challenges for the deployment and implementation of ICT has always been funding. Often times it is a challenge to quantify the return on investment (ROI) for technology spending to various bodies that make budget decisions. This is also the case at the county level. The county executives were challenged to identify innovative ways to get source funding for their projects including:
Public Private Partnerships (PPPs): Investigating the possibility of utilizing PPPs. The key issue here is making sure that there is an enabling legal framework. It was reported that there have been challenges with PPPs in the past where entrepreneurs have had their agreements disregarded because of changing political landscape. The government was challenged to iron out the legal issues surrounding PPPs and have them tied to Vision 2030 County ICT Budget Allocation: Discussions with county leadership emphasizing the importance of allocating an appropriate amount of the county budget to ICT initiatives. Key to this discussion should be linking ICT to the positive outputs it will have on county governance.
Use of Internet to devolve government services to citizens: The deliberations highlighted the work of the Government as not merely to inform, but to deliver services to citizens, hence the need to connect with citizens using web platforms. These platforms have changed the way Kenyans receive information and services. For this reason, the County Government were encouraged to change and adopt the social media platforms such as SMS, Websites, Facebook, Twitter, YouTube, and Scribd among others. These social media platforms are the face of government and must be supported by efficient backend processes which call for end to end transformation of public services. These should be based on a common technological platform that enables counties to communicate with one another, as well as with central government.
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Data Hubs
Implementation of key data hubs was identified as a priority initiative focusing on persons, land and infrastructure, establishments and assets. A major issue of concern is data management and organisation within the counties. Session participants challenged the Government to look into this and advice on ways to encourage inter-county data transfer. Key stakeholders confirmed that the governments commitment to come up with innovative ways to handle data based on the legal framework but it was however underscored that the total cost of ownership of this should be the responsibility of the counties.
relevant to the spirit of the summits and can also be used as inputs for discussion for upcoming summits. The following initiatives were listed as foundational, and priority in order to guide deployment of ICT at the counties: 1. Development of a broadband policy which will set the minimum standards for fiber connectivity in the counties and also facilitate mutually beneficial engagement with vendors. 2. Establishment of an agency responsible for management of public ICT infrastructure. 3. Lobby for amendments of the Roads Act to compel provisions for ICT infrastructure along and across railways, roads. Physical Planning Act to ensure that the property developers make provisions in their designs for ICT infrastructure. 4. Harmonization of county and central government policy standards and guidelines for environmental preservations in way leave construction and universal tariffs.
The main focus of ICT should be Trusted Service Delivery to Citizens.

What are the next steps? Several initiatives were identified during the summit. These were specifically chosen as initiatives that needed to be taken on in order to move the agenda for ICT in government forward. It was agreed that these initiatives would be monitored and championed by ICT Authority and various other entities that have a stake in their success. Additional these initiatives would drive the conversation that needs to happen in between each quarterly summit. This way they will stay
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5. Elimination of way leave fees for a period of 24 months as an incentive to investors looking to assist in the extension of broadband connectivity to the counties. 6. Harmonisation with public universities to set up open-access ICT Authority incubators to stimulate a vibrant innovation ecosystem that taps local talent to address local problems. 7. Creation of monitoring and evaluation systems to measure the realisation of the National Broadband Strategy at county level. Ranking of counties in terms of ICT uptake and compliance, an endeavor that should be handled by ICTA. 8. Development and completion of the National ICT Master-plan. 9. Legal and Regulatory policy frameworks and incentives for businesses to grow. 10. Increase budget allocation for ICT initiatives.
w11. Development of ICT procurement standards (Implementation of the Presidents orders on youth and women). 12. Creation of shared infrastructure and citizen services centers (CICS). 13. Creation of Cyber Laws that will prevent identity theft and privacy. 14. ICT integration in education including digital content, professional development of teachers, creation of educational portals and open educational resources, special needs education. 15. Growth of local industries by ensuring local companies are prioritized and allowed to participate in ICT investments within the country.
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APPENDIX A
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PLENARY SESSION 1
The sessions were conducted in an interactive mode which included presentations, consensus building, key notes and panel discussions to achieve the stated objectives. The following is a summary of the activities and schedule of the proceedings:
which included an ICT Expo, a cocktail and fireside chat in which various executives were able to connect, present and share various issues, insights, challenges and best practices with regard to devolution of ICT in counties. The objectives of the previous days events were to promote ICT and related services. She particularly thanked Safaricom, Orange, e-Manage Africa and Techno-brain for sponsoring the event.
Details 0f Discussions
Eunice Kariuki ICT Authority opened the days proceedings by welcoming the Cabinet Secretary and Principle Secretary, Ministry of Information Communication and Technology, and all the delegates who attended the summit. She thanked all those who attended the previous days events
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NATIONAL BROADBAND STRATEGY

In her presentation, Mochache indicated that the realisation of the National Broadband Strategy depends on the facilitative role of the county governments. She underscored the importance of the National Broadband Strategy as the missing link between the present state and future state in terms of connectivity and provision of quality broadband services to all citizens. She also observed that the vision of the strategy is to transform Kenya to a knowledge-based society driven by a high capacity nationwide broadband network. Broadband access in Kenya is currently less than 2.5% and this gap will be addressed by the National Broadband Strategy. She noted that the strategy is an important tool for economic development as it seeks to address infrastructure and connectivity and devices, policy and regulatory issues, capacity building, finance and investments, content, applications and innovations. She further explained that the vision for Kenya after the realisation of the National Broadband Strategy includes the deployment of national broadband wireless networks, provision of subsidised and free devices e.g. laptops, integration of ICT in schools and the extension of the fibre optic network to over 60,000 Kilometers in the next five (5) years. She drew on the example of South Korea, a fairly small country, which is about 100,000 KM2 and has over 500,000 kilometers of fibre optic cable. Other initiatives include establishment of ICT centres in all county wards, provision of mandatory ICT training for all teachers and development of ICT curricula that aligns skills with industry demands. In her remarks, Mochache noted that the broadband future is focused on telemedicine to provide connectivity to all hospitals. This will be done by connecting all major hospital to several small hospitals within the counties so as to allow the sharing of services through technology.
Presenter: Susan Mochache (CCK), Chairperson, National Broadband Strategy Steering Committee
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For counties to leverage on the strategy, she indicated that there is need to develop a broadband policy and establish an agency responsible for public ICT infrastructure. She further emphasised the need for national coordination in complementary infrastructure deployment. This will call for the amendment of the Roads Act to provide ICT infrastructure along and across railways and roads as well as the Physical Planning Act to ensure that the property developers make provisions in their designs for ICT infrastructure. More importantly, there is need for harmonisation of county and central government issues as they relate to ICT e.g. way leaves, safe digging practices and associated levies. She called on the county executives to explore other possibilities such as eliminating way leave fees for 24 months as an incentive to investors looking to assist in the extension of broadband coverage to the counties. She also recommended that the county governments harmonise with public universities to set up open-access ICT incubators to establish a vibrant innovation ecosystem that taps local talent to address local problems.
In conclusion, she expressed the need to actively collaborate with the financial sector and other governments for funding and investments in the NBS as there is currently very little funding allocated to ICT projects by financial institutions. ICT integration is key for future prosperity of the counties and country and there is full government support on the implementation of the strategy. Th ere is also need for monitoring and evaluation centres to measure the realisation of the NBS at county level. 1. Success of Broadband Strategy depends on facilitative role of county governments. 2. Broadband Strategy seeks to address infrastructure, connectivity, devices policy, regulation, capacity building, fi nance, content and innovation. 3. Standardised free devices and connectivity to schools and hospitals. 4. Mandatory ICT training for all teachers and curricula that aligns edu-
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NATIONAL ICT MASTER-PLAN
Mr. Kyalo noted that the broadband infrastructure is important to meet the set objectives in terms of ICT . He indicated that if a country that can fit into Kenya about four times can have over 500,000 kilometers of fi bre optic, then there is a lot to be done to catch up with the rest of the world. Mr. Kyalo indicated that the National ICT Master-plan is a work in progress and a taskforce has been established to validate it. He then gave a brief overview of the Kenya ICT market size indicating that there is a saturation of hardware followed by services and lastly packaged software. From the presentation, he noted that services are growing in market size and emphasised the need to consider this in the master plan. He outlined the main goal of the master plan as making Kenya Africas most globally respected economy by 2017. This will be done by ensuring that every citizen is connected, public services are provided for all and we have a society built on knowledge. Presenter: Eng. Victor Kyalo, Ag. CEO, ICT Authority To achieve the above, the provision of access is the underlying factor and there is enough capacity in the landing stations in Mombasa to provide connectivity to all the counties. However, the capacity of the backbone infrastructure is the main constraint and a number of challenges have been experienced in trying to improve this capacity.
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The way leave fees charged present a major challenge and to address this, Mr. Kyalo confi rmed that all counties have been communicated to and a survey is being conducted to poll stakeholders issues. He further noted that once the backbone issue has been addressed, it will provide connectivity from Mombasa to the rest of the counties and last-mile access to the citizens in collaboration of ISPs. In this presentation, Mr. Kyalo explained that the National ICT Master-plan is focused on three strategic pillars: enhancing public value i.e. enhancing the delivery and access of public services for all through strategic and innovative use of ICTs and achieving exemplary governance; developing Kenyan ICT businesses that lead the world in understanding emerging market needs; and strengthening ICT as a driver of industry. He also emphasised the need for government and counties be a trusted
services provider to the citizens. In reference to the National ICT Master Plan, he highlighted some of the key lessons learnt in the past. He mentioned that Kenya is gaining positive attention as a place for innovation and as such an ecosystem that will enable the youth to innovate needs to be established. The Kenyan youth are taking on technology as great livelihood and as a result the large scale ICT companies see this as natural strategic position to wider East Africa. Efforts to develop outsourcing businesses have been mixed and the delegates were urged to start thinking of how to deepen ICT through a very clear plan and see how to go the extra mile to make ICT sector a huge contributor to the economy. He outlined ICT development opportunities including: ICT a USD 500 billion sector; creation of 500 new tier 1 ICT companies; and generation 50,000 jobs by 2017.
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To achieve the above, Mr. Kyalo highlighted the following initiatives that will be undertaken:
Success of National ICT master plan depends on the ubiquitous connectivity throughout the country Success of the National ICT master plan also depends on capacity building, innovation and enterprise development. The plan seeks to do three things: Enhancing public value. Strengthening ICT to drive industry. Develop Kenya ICT businesses that lead the world.
Market development e.g. Konza Technology City marketing; Sector competency development; Innovation development by supporting labs and development communities Infrastructure development.
He concluded by outlining the toolbox items that will be looked into to solidify the National ICT Master-Plan and make it more comprehensive. These are:
Legal and regulatory policy frameworks Incentives for businesses to grow Linkage to public sector Local, regional and international demand generation.
Priority strategies;
Human capacity development by curriculum intervention;
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BEST PRACTICES
In his keynote, Waita echoed the need to see the intellectual capacity of the youth to develop Kenya as an ICT knowledge base. He indicated that since independence, the country has managed to achieve fairly good education that empowers children with knowledge. He pointed out that the youth are missing opportunities to utilise this knowledge leading them to mischief and some being a danger to society. To build a knowledge economy, there is need to see Kenya as a place where ideas are made. He emphasised the need to provide access to health care, security infrastructure, education, and agriculture to the citizens by embracing ICT. Kenya is ranked 114th by the ICT development index behind Egypt and South Africa and opportunity beckons. The ambition of becoming one of the top 10 global ICT hubs is very far away given our current position; however, the ICT summit is a good start. Mr. Waita lauded the governments free laptop initiative to primary schools indicating that it would provide children with access to ICT at a very tender age. In most developed countries, the average age that children get access to ICT is four years and that in Kenya it is 19. He noted that it is important to ensure that children are empowered at a very early age to make them as competitive in the job sector as those in developed countries. Presenter: Nzioka Waita, Director, Corporate Affairs, Safaricom In his remarks, he thanked the CS for the consolidation of the ICT function within government pointing out that this has been a major pain point to the private sector players. ICT culture has not been embedded in government due to the entrenchment of cartels which inhibits the provision of services to citizens. Embracing ICT will require a major mind shift led by the ICT secretaries within National and County Government.
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Waita noted that the private sector would like to see clarity on wayleaves fees; especially those charged for laying fibre cables. He called on the government to look into these charges and pointed out that every additional 10% penetration of fibre into the country translates to a corresponding 1.4 % growth in GDP. He noted that the growth can be signifi cantly increased if a facilitative approach to legislation is adopted. He therefore recommended that the government review the urban planning policy to make sure that infrastructure, water, power and fibre optic is given priority. Further, he emphasised the need to grow local industries by ensuring that local companies are prioritised and allowed to participate in ICT investments within the country. He drew from an example of Ethiopia which invites companies from all over the world to do business within the country as long as there is local participation and skills transfer at the most localised level to ensure the deepening of knowledge within the population. He noted that any investment in ICT must not leave a legacy that is of a transactional nature between governments but one that ensures the deepening of knowledge in society and efficient service delivery to citizens. There is also need for counties to leverage on ICT in collection of levies, financial reporting and enhancing operational efficiencies.
In concluding his remarks, Waita invited the delegates to look critically into partnering with ICT providers and support the NBS. He noted that this should not be seen as an undertaking of the central government but should be seen as a priority area since this will bring private sector funds to the counties and grow the youth into entrepreneurs and allow the counties to generate wealth.
In summary Mr. Waita encouraged the stakeholders to;

1. Introduce children to ICT at four years not the current 19 years. This will increase the competitiveness in the job market 2. Guide wayleave tariffs and encourage innovative PPPs in fibre infrastructure. 3. ICT procurement should not be purely transactional, but leave a legacy of capacity and long term return on investment through local participation.
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GOVERNMENT TRANSFORMATION
In his opening remarks to the panel discussion, Ratan noted that to provide better government services to the citizens, each of the counties needs to come up with: 1. A comprehensive ICT strategy dovetailed with the National Broadband Strategy and National ICT Master-Plan 2. Creation of shared and common Infrastructure e.g. data centres and institutions that provide all government services to the citizens. To illustrate this, he used an example of Canada which has established separate institutions to deliver all government services to citizens 3. Providing better services to citizens. He emphasized the need to prioritize services since not everything can be achieved at once Presenter: Neel Ratan, Global Leader, Transformation, PwC 4. Development of local business.
Ratan called on the delegates to Think Big, Start Small, Scale fast in the planning and execution of the ICT strategy at the county level.
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KEY NOTE
The Cabinet Secretary, Dr. Fred Matiangi thanked the ICT Authority for organising the summit in which the various delegates would have meaningful conversations with county ICT executives so as to explore ways of enhancing digital literacy. He expressed the need to ensure that there are specific action points out of the forum so as to follow up and build on the interactions. He pointed out that if the citizens and county leadership understand the importance of deploying ICT in the governance of the counties, then this will foster a general understanding of the benefits that will accrue from deploying ICT and the need to enhance investment in ICT. He indicated that some of the challenges faced by the national government are directly related to the level of digital awareness in the administration. The Cabinet Secretary called on the ICT Executives to have the discussions with the leadership community of their respective counties and let them understand what it means to deploy ICT and its effect to the governance the counties. He urged them advocate for the enhancement of investments and increase budget allocations to ICT in the county level. He echoed the remarks made by the previous presenters on the importance of coordinating and cooperating with the national government on the issue of infrastructure development. Dr. Matiangi was particularly concerned with the high amount of wayleaves charged on private sector players laying fibre optic cable. A more suitable approach, he suggested, is to invite any company intending to lay fibre optic cable, and give them a grace period of about 24 months waiver of way leave fees as long as they agree to terminate in public institutions such as hospitals, police stations and schools.
Presenter: Dr. Fred Matiangi, Cabinet Secretary, Ministry of ICT
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He challenged the county executives to encourage the county leadership to act wisely and avoid being driven by their own vested interests. Further, he indicate that the Ministry through the Offi ce of the President is going to propose to the Governors in the upcoming Governors Summit to waive way leave fees for at least 24 months to facilitate infrastructure development. He therefore urged the County Executives to explain to their Governors in advance what this means in preparation for the summit for their acceptance. The Cabinet Scretary observed that this is being done to ensure that there is coordinated policy implementation and underscored the importance of understanding the National Broadband Strategy as well as the counties role in it. He expressed the Ministrys willingness to facilitate, through the ICT Authority, a forum for all the counties to understand their part in the National Broadband Strategy. He indicated that the deployment of ICT heavily relies on increasing the broadband coverage in all the counties. Further, he clarified that the government is going to work with private sector players to increase fibre penetration in the country. Accordingly, working with the ICT Authority, plans are being put in place to establish a package of incentives to attract private sector players to facilitate the penetration of fibre to the various counties.
He also challenged the private sector to give suggestions on how to proceed with this. The Cabinet Scretary declared the governments interest in having a harmonised and coordinated manner of implementing policy and urged the counties to ensure that incentives given at the national level are not eliminated at the county level to avoid frustrating any potential investors. Dr. Matiangi echoed the sentiments made regarding the enhancement of capacity at the county level. He indicated that a study by the ICT Authority has revealed that there are some capacity challenges faced both in national and county government. He indicated that the Ministry, through the ICT Authority, is willing to work with the counties to build capacity of the staff including the enhancement of training. In his concluding remarks, Dr. Matiangi called on the delegates to find a way of encouraging county governments to increase county budgets and resources for the deployment of ICT since this is a direct indicator of the county priorities. He also indicated that on the issue of increasing local company participation in investments in the county, a proposal has been made to parliament to increase the local participation in public sector procurement to about 30%, which is bound to be increased to about 40% in the next financial year.
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been devolved to counties? To the ICT sector partners, the Cabinet Secretary indicated that the ICT Authority has been given the mandate to ensure that there is some sanity in the way public sector procurement is conducted in the ICT sector. He called on the vendors to respect the institutions created and work with them to ensure that the procurement ethics in the public sector are upheld. He also emphasised the need to respect the regulatory functions of the CCK, and the standardisation functions of ICT Services by the ICT Authority as well as their decisions to avoid creating an anarchical and manipulative society. 4. Will the Government provide direction to counties to assist them manage the various private sector players? 5. What interventions are being made to ensure that children are ready for Vision 2030 after completion of education? 6. Does the ICT Authority have any quick wins to assist extension of fibre optic to counties and sub-counties? Can the government set up an agency/ body to speed up the connection of fibre optic to counties? 7. Can the counties get a commitment that if there is a 24 month waiver period for wayleaves, public institutions such as schools, colleges, hospitals and police stations will be connected? 8. How will Pasha Centres work vis--vis Huduma centres? 9. How do we plan for budgetary gaps between the national government and county governments? What is being done to address issue of lack of cooperation from information officers in the counties? 10. In future forums, allocate more time for questions and feedback.
EMERGING CONCERNS FROM SESSION 1

In addition to the above presentations and discussions there was a panel discussion in which the delegates were given an opportunity to react to the presentations. The following concerns were raised by the delegates: 1. What is being done by the Government to avoid the marginalisation of some counties in the implementation of the National Broadband Strategy? 2. Will the possibility of setting up a working group be explored to act as the missing link between the ICT Authority and the counties? The work
ing group can also be used to talk to Governors on the waiver of wayleave fees. 3. How are the counties supposed to allocate funds to ICT yet it has not
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PLENARY SESSION 2
ARCHITECTURE FOR INTEGRATED SERVICE DELIVERY
In this presentation, Dr. Katherine Getao of ICT Authority emphasised the need for Huduma Sasa Citizen Service Centers whose vision is to transform the way we do business with government and upgrade how we see our urban environment. She further stated that for government to bring this vision to reality, it needs to take into account the following key pillars; 1. Business model: there is an urgent need to develop a sustainable business plan to achieve this vision which should go in line with having prime locations, developers, technology providers, service agents, architectural consultants and anchor tenants (government). 2. Estate management: includes proper planning, marketing, leasing, relationship management, facilities and sustainability. 3. Business processes: such as service catalogues, enterprise workflows, back office processing, courier services, agency etc. Presenter: Dr. Katherine Getao, ICT Secretary, ICTA 4. Technology: involves networks, portals and gateways, service architecture, managed end user equipment, data hubs, CRM, authentication and security. Additional critical success factors for innovation include: Institutional frameworks which is a responsibility of ICT Authority and all the counties. Management of data hubs by ICT Authority, relevant ministries and the private sector.
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Networks and connectivity through ICT Authority and PPPs. Use of government agencies such as Post Office, CBK, Post Bank and the private sector in general as payment gateways. Service portal and back office workflow systems for county governments in conjunction with the private sector and ICT Authority. There is need to integrate all services through one common portal so that citizens can get all services at once. Managed distribution of devices through the private sector.
5. Customer care: Ergonomics, staff hospitality, facilities, feedback and performance management. In concluding her presentation,Dr.Getao proposed that ICT Authority should move down to the county level to encourage decision making at that level and refer to the national government when need arises. She also emphasised that we all should work towards making Kenya a cashless country which will eventually make the economy grow faster.
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EFFECTIVE UTILISATION OF ICT IN COUNTY GOVERNMENT

Deliberations of this session were on how we can effectively utilise ICT in addressing the key challenges that county governments face. Some of the challenges that Mr. Gachomo pointed out during his presentation were: a) Lack of procedures and standards for revenue management which lead to poor revenue collection, assessment, accountability and debt management. b) Poor service delivery to the citizens as there is no ability to reach the citizens at grass roots level. c) Lack of technologies such as GIS to assist with tracking of county government assets. d) Poor fleet management. e) Lack of project management. Managing the time, scope and budgets of county projects while maintaining quality, having clear goals and objectives for the projects and regularly updating on progress of the projects. f) Lack of human resource management. Presently, most counties are faced with challenges of poor human resource management such that some of them are not aware how many employees there are.
Presenter: Joel Gachomo, Director, TechnoBrain
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He further gave several suggestions on how we can properly sustain ICT for future development. These include:
Total cost of ownership of ICT projects by the counties; Skills transfer; Scalability; Change management; and Integration;
agreements after every few years when the political landscape changes? 6. What is the government doing to ensure infrastructure is up to standard and accessible to the citizens? 7. What plans are being made for flexible spectrum management with regards to broadband connectivity? 8. Are there any plans to have local companies provide software and hardware services to the counties? 9. Who pays for the costs of implementing ICT solutions? 10. Is there legislation on utilisation of public funds from the national government? 11. There needs to be the national government buy-in on the issue of way leaves. 12. There is need for the government to set a framework on how fiber cables are being laid and how the industry players will share the resources on completion. 13. Other counties should be used as benchmarks and not only Nairobi.

In addition to the efforts being carried out to ensure achievement of the NBS, there were several critical concerns were raised; 1. What are the legal and policy requirements needed to automate county operations through ICT implementation? 2. How can we adopt PPPs in infrastructure investment? 3. What is the total cost of ownership of data management and organisation within the counties? 4. How can we best manage vendors? 5. How can we enforce the business laws to avoid disregarding of vendor
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WRAP UP AND WAY FORWARD:DAY 1
This session emphasised the need to embrace ICT as we seek to deliver trusted services to citizens and infl uence change in their daily lives and society. There are vast unexploited skills in our local companies that can be tapped to assist in responding to citizen needs more effectively. Kenya, however, must address the many challenges that our counties face as was made clear during these deliberations. The Principal Secretary in the Ministry of ICT, Mr. Joseph Tiampati, summarised this session by reiterating that there is a need to embrace ICT in our counties but also emphasised that this vision can only be achieved if there is focus on these four critical issues: Specific needs must be defi ned in the wake of many ICT solutions. Management of the capacity ICT will create. This can only be done after identifying the needs and thus achieve the main focus of this summit which is to deliver trusted services to citizens. Presenter: Mr. Joseph Tiampati ole Musuni There is need to think clearly and carefully about the business processes in the Counties. Counties should not be in a rush to borrow funds for ICT development. The Principle Secretary summarised by saying that ICT is an expensive venture that needs proper planning as Kenya continues to move towards achieving Vision 2030.
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PLENARY SESSION 3
SOCIAL COUNTY GOVERNMENT OPPORTUNITIES
The work of the government is not to merely inform, but to deliver services to citizens. There is therefore a need to connect with citizens and social media provides a powerful platform for this endeavor as they have changed the way Kenyans receive information and services. For this reason, the government needs to change and adopt the social media platforms such as websites; Facebook; Twitter; YouTube; and Scribd.
Mr. Tumbo gave a brief overview of the available social media platform:
1. Websites- These are the first entry points to citizens and the rest of government. It should be able to accommodate other social media platforms. At a minimum, the websites should include information on county departments, licensing, tax services, business registration, emergency and helpline services and newcomers and tourist guides. 2. Facebook and Twitter- Policies can be put on these platforms to create awareness to citizens. This has been adopted by Coventry City Council. Other cities such as Cape Town have used Facebook and Twitter to advertise the various tourist destinations as well as available hotels and their respective rates. These can be adopted by the county governments. 3. YouTube- This can be used by the counties to upload footage of discussions and other events held by the county leadership to keep the citizens and other stakeholders. An internal media team can be set up to capture footage in such events, edit it accordingly, and upload to YouTube. This is a very critical component in that instant feedback, comment and opinions emanating from the digital content can be acted upon. YouTube for Government can
Presenter: Marvin Tumbo, CEO, Socialight Media Limited
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also be explored to strengthen the online presence, increase credibility, and establish two-way communications with citizens. 4. Scribd- This can be used to upload speeches made by the county leadership which can be downloaded and distributed. For instance, there is a State House Kenya account which currently hosts 56 speeches made by the President in the recent past. Further, Mr. Tumbo indicated that the vision is to see a government that designs with users needs in mind, builds for inclusion and most importantly builds digital services, not websites. He noted that digital services provided by government must be straightforward and convenient that all those who can use them will choose to do so whilst those who cant are not excluded. Social media platforms present the face of government and must be supported by efficient back-end processes. This calls for end to end transformation of public services and there is therefore a need to build a common technological platform that enables counties to communicate to one another and avoid operating in silos. In conclusion, Mr. Tumbo highlighted the following steps that county governments must take to leverage on social media platforms: Improve departmental digital leadership
Develop digital capability throughout the civil service Redesign transactional services to meet a new digital by default service standard Commence the transition to CountyGov.go.ke Increase the number of people who use digital services Provide consistent services for people who have rarely or never been online Broaden the range of those tendering to supply digital services Build common technology platforms for digital by default services Remove unnecessary legislative barriers Base service decisions on accurate and timely management information and; Improve the way government makes policy and communicates with people
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INFORMATION SECURITY
Kenya is part of an interconnected world with four submarine cables linking the country to the rest of the world. This has enabled Kenya to make major advances in ICT which have led to an increase in cyber security challenges. According to forensic experts, cybercrime costs the Kenyan economy up to KES 3 billion annually. In this presentation, Mr. Sergon indicated that the government is taking steps to increase cyber security including the establishment of ICT Authority which consolidates all the ICT functions of three key government agencies. He noted that one of ICT Authority s mandates is to ensure that information security is in place. The government is also in the process of developing the National Cyber Security Master Plan, to be circulated on completion, which seeks to address the key security challenges faced. This master plan will offer a comprehensive framework for measuring, and maturing a national information security program. It will be an integrated framework for establishing government-wide information security and will incorporate management disciplines that determine the mandates, rules and processes to enable rigorous functional controls. Presenter: John Sergon, Director ICT, ICT Authority Mr. Sergon illustrated some of the advances in cyber-attacks over the last 30 years mutating from password guessing and self-replicating code in the early 1980s to cyber based terrorism and converged attacks in the last seven years. He pointed out that cyber-crime accounted for 22% of all economic crime reported by Kenyan fi nancial services organisations over the last 12 months.
34
He further, discussed some of the key ICT challenges faced in government today, among them; 1. Technology is seen as a solution as opposed to Kenyans dealing with the other underlying problems such as lack of business processes in our Counties, corruption among others. 2. Systems are being developed without effective security controls in place due to the lack of understanding of existing vulnerabilities.
3. ICT Security is not part of the government culture. 4. Outsourcing is seen as a solution as opposed to relying on locally made solutions. 5. Cyber security is neither proactive nor providing resiliency for IT resources.
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OPPORTUNITIES OF IMPLEMENTING ICT INTEGRATION IN EDUCATION

ICT is a driver for knowledge based economy and introduces 21st century learning skills that enhance critical thinking, creativity, communication and collaboration. Young minds are eager to use technology. In his presentation, Mr. Sang cited a few examples of schools using ICT in education including: Sparki Primary School- Mvita; Mtwapa Primary School; Moi Avenue Primary School- Nairobi; and Kibarani School for the Deaf. He noted that the use of ICT in these schools has had some far reaching impact. He drew from an example of a media interview in the past, in which a Kiswahili teacher from Kisumu Day School attributed the success of the subject to the use of ICT as one of the contributing factors. Th e future of education is shifting from being teacher- centered to pupil-centered where pupils are co-facilitators, researchers and knowledge creators. Th ere is thus a need to factor in wealth creation to education at an early age rather than focusing on job-seeking. Presenter: Barnabas Sang, CEC, ICT & EGov/ Finance Uasin-Gishu County Mr. Sang highlighted the following opportunities of implementing ICT integration in education: 1. Digital content- This includes the development of digital content, e.g. digital e-books, that is context specific since in the different counties there are unique cultures and variety of materials. The potential of the youth to develop educational gaming concepts can also be explored. 2. Professional development of teachers- Utilisation of ICT champions in each of the counties by partnering with them to create an agenda on how to package ICT integration in schools and enhance capacity of the teach-
36
ers in schools. Other initiatives for teacher professional development are on-going. 3. Educational Portals and Open Educational Resources- There is a portal developed and driven by teachers (www.elimuportal.net) although this has not been launched since it is not a government initiative. The idea behind this was to create some sense of ownership. The county executives can support the teachers in this. There is also an opportunity to make Open Education Resources accessible to all devices at school level. 4. Entrepreneurship and Innovation- Instilling business culture and ethics, as well as sustainability practices at an early age. This also includes basic and integration aspects for content and access to educational opportunities to promote adult literacy. 5. Special Needs Education- This involves the support and expansion of infrastructure beyond primary school level to livelihood. 6. Social Media- This includes leveraging on social media for education purposes given that averagely kids join Facebook in class 5/6 in Kenya
and 3 in 10 teachers are on Facebook. A large population of students is on Facebook. This can be used to enable teachers interact with students. 7. Laptop Program- Provision of pupil and teacher devices, support devices e.g. projectors and printers, teacher capacity building. This also includes taking care of power and security requirements in the counties to support the program. Delivery to the Sub-county level should also be managed. Going forward, county executives must collaborate in the sharing of information and tools across counties and anchor ICT to the highest levels of government possible. Mr. Sang emphasised the need to ensure that CECs or a minimum of chief officers handle ICT at county levels as e-leadership is most effective near the centre of power. In concluding his remarks, he called on the delegates to allow for innovation and creativity at the county level, break cartels however difficult it might be and learn from past mistakes. He also committed to share the Uasin-Gishu ICT for Development framework which covers several aspects such as revenue generation and citizen service delivery.
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COLLABORATIVE ICT FOR BETTER CITIZEN SERVICES

In his opening remarks for this presentation, Ratan addressed the issue of e-Government pointing out that it is more about transforming processes, not translating processes; citizens, not about computers; easy Government and less about electronic Government. He noted that technology is not an end, but a means to an end. In the desire to get the latest and the best technology, governments tend to forget the objectives they are trying to achieve in the provision of citizen services. Further, he highlighted some of the core e-Government principles including: Develop institution mechanism and take mandate from the highest authority; Identify and prioritise services to be targeted; Identify measurable service goals (outcomes); Presenter: Neel Ratan, Global Leader, Government Transformation Network, PwC Identify, appoint and empower mission leaders; Create mechanisms for effective private sector participation; Put in place a common infrastructure, policies, standards and framework; Service delivery through choice of channel (common service centres, online, mobile etc.)
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In his presentation, Mr. Ratan gave a brief of the core components of an e-Government structure. He called on counties to find ways of collaborating with each other in the provision of government to citizen (G2C), government to business (G2B) and government to government (G2G) services. By so doing, each of the counties can become a centre of excellence of a number of prioritised services which can be shared with the other counties instead of trying to recreate this individually. More importantly, he emphasised the need to define measurable outcomes, as opposed to output, as the counties embark on an ICT strategy. For example, what percentage of people are able to access a service? What amount of time will we save the citizen in the automation of service delivery? He also urged the counties to consider several service delivery channels such as portals, common centres, mobile and call centres in order to provide citizens with a wide variety of choices as they see fit. During this session Mr. Ratan gave a case study presentation on the impact of devolution, ICT and e-Government in India and Canada. He shared how these countries have made progress on the path of ICT transformation, the challenges and real practical ways on ICT County governance
and strategy development. The objective of the presentation was to give the delegates a broader understanding of the key success factors and possible pit falls so as to draw lessons learnt and leverage these experiences as the counties walk the path of ICT transformation and prepare for ICT adoption. In concluding, Mr. Ratan gave a summary of the way forward for the counties. He urged each of the counties to come up with a comprehensive ICT strategy focused on providing better services to citizens. He also emphasized the need to prioritise these services since not everything can be achieved at once. This will then be followed by the construction and implementation of the strategy while considering all aspects of planning, monitoring and change management. Think big, start small, scale fast Neel Ratan
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PLENARY SESSION 3
In addition to the above presentations and discussions there was a panel discussion in which the delegates were given an opportunity to respond to the presentations. The following concerns were raised by the delegates: 1. The CECs come from different backgrounds; does the national government have a capacity building program in place? 2. What is being done to integrate ICT in secondary school education, for instance, setting up computer labs? From the presentations there seems to be a lot of focus on primary school education yet the secondary school students are almost going to market. 3. Is there a strategic way to take advantage of various opportunities in the counties e.g. revenue collection and other ICT projects such that they are implemented by the county citizens themselves, especially the youth? 4. What has the ICT Authority achieved so far in terms of the National ICT Master Plan and the National Broadband Strategy? Are there incentives to facilitate the enhancement of content to the portals?
WRAP UP AND WAY FORWARD

Victor Kyalo hailed the Laptop Program as a genius idea pointing out that the issuance of laptops to class one pupils will allow the country to have a clean start and observe the end product after about 15 years as a long term goal. He then gave a highlight of the key action points from the days proceedings as follows: Development of a working group between Counties and ICT Authority to strategise together, collaborate in mutually beneficial projects and build capacity; Develop harmonised ICT plan and strategy for each county; Identify fruitful funding opportunities for projects including PPPs (and ensure there is an enabling legal framework); Plan networks and connectivity and adopt strategies to connect critical public institutions such as hospitals and schools (including lobbying for way leave fees waiver at county level in exchange for social benefits); Use Social Media to devolve government services to the citizen;
40
PLENARY SESSION 4
Implement key data hubs as a priority: persons, land and infrastructure, establishments, assets. He highlighted the key point as: ICT should be focused on Trusted Service Delivery to Citizens. In his opening remarks, the Principal Secretary, Mr. Joseph Tiampaty thanked the summit organizers and the delegates for taking their time to attend. He called on the county executives to visit the Pasha Centre in Nanyuki County before going back to their respective counties so as to replicate the same. In his remarks, the PS called on the ICT Authority to come up with an innovative way of ranking the 47 counties in terms of their ICT uptake and compliance. He highlighted the following key points from the presentations, which he called on the delegates to take note of: Establishment of ICT centres in all wards in the counties as well as capacity building for public servants and citizens. Discussion of waiver on way leaves at the County Executive Committees to fast-track the last-mile broadband connectivity in all counties. Discussion and finalisation of the ICT Master plan. Input from the counties will be appreciated. ICT is a facilitator and an enabler, it is not an end. Each county to develop a comprehensive ICT strategy, with prioritized needs and services. Specifi c requirements defi nition is vital at the county level. Th is should be aligned with the National Broadband Strategy and National ICT Master Plan. Enhanced ICT uptake leads to GDP growth. Hence the need to support the laptop program in the various counties. Increase budgetary allocation of resources to ICT. Information officers from the Ministry have been seconded, through the Transition Authority, to the counties. Any issues or feedback should be escalated to the ministry.
41
ICTA to work closely with the county governments to build capacity at the county level Leverage on social media ; Digital government means end to end transformation of government services Cyber Security should be acknowledged as an issue. Information is an asset and needs to be protected accordingly. Parallel shift in education from teacher centered to pupil centered learning. CECs should not over-delegate/ abdicate responsibility since e-leadership works best at the centre of power. Mr. Tiampati emphasised the need to devise ways of perfecting the National ICT Master Plan. He then led the delegates in the formation of a working group between the counties and ICT Authority to strategise together, collaborate in mutually beneficial projects and build capacity. This was a quick win during the seminar as the participants elected members of the workgroup and they agreed to meet within 2-3 weeks to work on the ICT master plan which can then be rolled in about two months. The members are:
Name
County
1 Alex Mwongeka 2 Naftali Mata 3 Adam Sheikh 4 Tom Munyasya 5 Mary Mutekhele 6 Bernadette Muyoni 7 Sammy Linus 8 Dr. Kogo
Taita Taveta Homabay Kwale Makueni Bungoma Busia Nanyuki Trans Nzioa
In conclusion, the Principal Secretary echoed the remarks made by Mr. Neel Ratan, Think Big. Start Small, Scale Fast as the basis of county ICT deployment. Kyalo thanked the sponsors for their support. He particularly thanked Safaricom, TechnoBrain, Orange, eManage Africa for their efforts in making the county ICT secretaries summit a success. He also thanked KITOS for their unending support over the years. The vendors/ ICT strategic partners were also thanked for attending and sharing their best practices and experiences to create insight during the discussions.
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PLENARY SESSION 4
LEVERAGING INNOVATION FOR DEVELOPMENT

Innovation for development, the power is within us as Kenyans to come up with solutions Dr. Kamau Gachigi
During this session, Dr. Gachigi urged all stakeholders in the ICT industry to act in their capacities to ensure there is sustained stakeholder participation in ICT initiatives especially through our local companies. So how then does Kenya leverage local innovation? This can be done by locally making gadgets that can be used in the citizen service centers, having open online courses, making outreach programs for children so that they have technology entrenched in them from an early age and many other locally available resources waiting to be exploited. Presenter: Dr. Kamau Gachigi, University of Nairobi Participants in this session were encouraged to visit some of the local universities to see the kind of technology solutions available that can be used in development of counties, for example, the FabLab located in Nairobi University.
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COUNTY CONNECTIVITY PROJECT

In his presentation, Mr. Odhiambo informed the participants that The County Connectivity Project is an initiative of ICT Authority in conjunction with a consortium of other international governments whose bottom line is service delivery to citizens through many avenues such as Huduma Sasa Citizen Service Centers. The main goals of this project communicated during this session are: Provide last mile connectivity to government offices in identified Counties. Installation and configuration of IP based network to the identified counties. Setting up of a remote service monitoring centre that will deliver a state-of- the-art network operations centre to ensure central and continuous monitoring. He reported that at present, 28 counties out of the 47 are connected through CCP the remaining 19 will be covered in Phase 2 to cover 200 government sites. For successful completion of this project, Mr. Odhiambo highlighted the following key issues as needing to be addressed: 1. Identification of sites and buildings to connect broadband infrastructure and installation of LANs in target buildings; Presenter: Thomas O. Odhiambo, Senior Assistant Director, ICTA 2. Plan for shared services through data hubs; and 3. Applications for using and manipulating data. In summary of his presentation, he informed the participants that the main objective is to have all the counties connected and that ICT Authority is looking for ways to fast track the delivery of the network to the grassroots. Th e participants were also urged to think of ways to incorporate mobile technology to be part of this initiative so that devolution can also be used in education and training.
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APPENDIX B
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Summit Speakers
Dr Fred Okengo Matiangi is the cabinet secretary, ministry of Information, Communications and Technology (ICT) in the government of Kenya. Before his appointment, Dr. Matiangi was the Centre for International Development, Rockefeller College of Public Affairs and Policy, the State University of New York SUNY/CID Liaison in East Africa. He formerly served as Chief of Party for Kenyas Parliamentary Strengthening Program. Dr. Matiangi held research and program implementation positions in various civil society organizations in Kenya and conducted research and training for the Commonwealth Parliamentary Association, the parliaments of Ethiopia, Uganda, and the East African Legislative Assembly. He has also been a columnist for the Daily Nation, Kenyas leading newspaper, and has consulted extensively with USAID, the Canadian Development Agency (CIDA), the World Bank, and Transparency International. Dr. Fred Matiangi Cabinet Secretary Ministry of ICT He taught at Egerton University and the University of Nairobi. Dr. Matiangis education includes a Ph.D. in communication and comparative literature from the University of Nairobi, an M.A. in English from the University of Nairobi, and a B.A. in education from Kenyatta University. He speaks Swahili, English, and has a working knowledge of French.
46
Mr. Joseph Tiampati ole Musuni is the Principal Secretary, Ministry of Information, Communications and Technology in the Government of Kenya. Before his appointment, Mr. Tiampati worked as General Manager in charge of Social Security with the National Social Security Fund (NSSF). Before this he had served under various capacities with Kenya Commercial Bank (KCB) until 2010 when he left to join NSSF. Prior to leaving KCB he was a Head of Department in Credit and also served briefly as Chairman of the Kenya Bankers Association (KBA) Credit sub-committee as well as member of the KBA/ CBK task force which introduced credit information sharing in Kenya. Mr. Tiampati is an alumnus of Alliance Boys High school. His education includes an executive MBA from ESAMI/ MSM and a Bachelor of Science (Hons) degree in Mathematics from the University of Nairobi. Joseph Musuni Tiampaty Principal Secretary, Ministry of ICT
47
Victor Kyalo is the acting CEO of The ICT Authority. A long term faculty member of the University of Nairobi where he was instrumental in the development of communication network courses as well as in the setting up of communication labs in the faculty, Victor was involved in a number of communication networks including working in the pioneering processes of Internet in Kenya (ARCC & Kenyaweb), has participated in several government of Kenya ICT projects as an ICT infrastructure consultant in telecommunication and education sectors. His current focus is on the deployment of communication technologies and services targeted at providing effective delivery mechanisms and processes in learning and teaching. Apart from systems design and implementation, my key interests are in the selection, measurements, and management of technology solutions, aiming at enabling an enterprise to optimize the return on its investment.KIM.
Victor Kyalo Acting CEO, ICT Authority
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Dr. Getao is a Commonwealth Research Fellow (2005) and holds a B.Sc. (Hons) in Combined Sciences (Chemistry and Computer Studies) from Brighton Polytechnic, an M.Sc. in Intelligent Knowledge-based Systems from the University of Essex, and a Ph.D. in Computing from Lancaster University, all in the U.K. Dr. Getao has participated actively in the development of Computer Science programmes in higher education in the East Africa region through external examination and her work as a reviewer for the Kenyan Commission for Higher Education. She was previously a Director of the School of Computing and Informatics, University of Nairobi and a Project Manager of the NEPAD e-Schools Initiative. Dr. Katherine Getao ICT Secretary ,ICT Authority
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Mr. Sergon has extensive experience in the banking sector having worked in Barclays Bank and Kenya Commercial Bank as well a part time lecturer at Strathmore and Moi University. He was the Director of ICT at the National Security Intelligence Service (NSIS) and between 2004 and 2009 he was the Chief of MIS at the Parastatal Reform Program, a World Bank funded program under the Ministry of Finance. He holds a Masters degree in Management Information Systems from Bowie State University, USA and a bachelors degree in Accounting from University of the District of Columbia, USA. John Sergon Director ICT, ICT Authority
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Kariuki is the Marketing Director at ICT Authority but also doubles up as a Deputy CEO. She participates in strategy formulation, directs marketing of Kenya as an ICT investment destination and drives promotion of ICT as a tool for improving livelihoods. She has also contributed towards development of the Konza Technology City master plan and supports World Bank funded projects and lead the European Commission, Bill and Melinda Gates foundation and Rockefeller foundation research funded projects for ICT Authority. She holds an MBA in Strategic Management from Maastricht School of Management affiliated to ESAMI, a BSc (Hons) degree in Business Studies from UK, a Higher National Diploma in Business Information Technology (BITech), and Chartered Institute of Marketing (CIM) Diploma.
Eunice M. Kariuki Deputy CEO/ Marketing Director ICT Authority
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Odhiambo has worked in the civil service for the last 22 years having been attached at the Ministry of State for Immigration & Registration of Persons and rose through the ranks to his current position of Ag. Deputy Director for the Directorate of E- Government. He is the Project Manager, for the County Connectivity Project and coordinates the development and implementation mechanism of e-Government Strategies, programmes/projects and plans in ministries and counties. He holds a Masters in Strategic Business and Information Systems from UK, an MBA in Strategic Management, and BSc in Mathematics and Physics both from Moi University, and a Post Graduate Diploma in Computer Science from the University of Nairobi. He is also a member of ISACA, IEEE and ACM Thomas O. Odhiambo Senior Assistant Director ICT Authority
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Sang has worked in the Ministry of Education and Th e National ICT Innovation and Integration Centre (NI3C) - Kenya, a facility mandated with testing and vetting of educational solutions for use in educational institutions in Kenya. He is currently pursuing a PhD on ICT Integration in Education and holds a PgD in Leadership in ICT for Knowledge Management and Information Society, a Masters of Science in IT from Strathmore University, a Masters of Philosophy in GIS and Remote Sensing from Moi University and a degree in B. Tech. Education in Electrical and Electronics from Moi University. Barnabas Sang CEC ICT & E-Gov/ Finance Uasin-Gishu County
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Ratan is an Executive Director with PricewaterhouseCoopers (P) Ltd. He has over sixteen years of experience and has been involved in various e-government projects as an Engagement Director. Led assignments in varied areas including IT Strategy and Architectures, e-Governance implementation projects, Project Management of complex ERP implementations including change management. He has helped the Government of India in various aspects of IS legislation and is currently advising the Governments Information Security Task Force in creating an IS Assurance framework in India.
Neel Ratan Global Head, Transformation PricewaterhouseCoopers, Ltd
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Ms. Mochache is the Chair of the Steering Committee for the National Broadband Strategy. She has extensive experience in telecommunications policy and regulation, Public Private Partnerships for ICT development, Capacity building in ICT, Strategic planning and Project Management having been involved in The East African Marine System (TEAMS), The National Optic Fiber Backbone Infrastructure (NOFBI) and now The National Broadband Strategy projects. She holds a Master of Science in Communications Management from University of Strathclyde and a Bachelor of Science (BSc), International Business from USIU and is also certified in Project Management from the APM Group. Susan Mochache Wekesa Chairperson National Broadband Strateg
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Sylvia Mulinge is GM, Enterprise Business Unit at Safaricom. She joined Safaricom in 2006 and rose through the ranks to her current position.
She is a fi rst class honors graduate in Food Science and Technology from the University of Nairobi, and is a member of the Marketing Society of Kenya. She was recently voted as one of the top 40 most infl uential women under the age of 40 in Kenya by Business Daily, the East Africas premier business newspaper. Sylvia Mulinge GM, Enterprise Business Unit, Safaricom
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Waita is an Advocate of the High Court of Kenya and a Certified Public Secretary. He holds a Bachelor of Laws (LLB) degree from the University of Sheffield and a Post Graduate Diploma in IT & Communications Law from University of London both in the UK. He joined Safaricom in 2001 as a Legal Officer and rose steadily through the ranks to his current role as Corporate Affairs Director. Waita is also a founding Trustee of the Safaricom Foundation, a role he has held from August 2003. Nzioka Waita, Director, Corporate Affairs, Safaricom
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Tumbo is the C.E.O of Socialight Media Ltd which helps businesses and organisations leverage social media to meet their objectives. He has been involved in Social Media Strategy Formulation and Implementation, Social Media Policy Development, Monitoring and Analysis, Training and Online Reputation Management. He founded Socialight Media Ltd. in December 2009 and has been featured in the dailies in Kenya including Business Daily, CIO East Africa Magazine, The Star, and The People. Marvin Tumbo Chief Executive Socialight Media Ltd
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Dr. Gachigi runs the nascent Science and Technology Park at the University of Nairobi (UoNSTP), where he also lectures and conducts research in materials science in the Department of Mechanical and Manufacturing Engineering. He also established the Fab Lab at UoN which he heads, and is part of the international Fab Lab network started at MIT. He holds a Ph.D. in Solid State Science, IMRL and a Master of Science in Solid State Science, IMRL both from Th e Pennsylvania State University (USA) and BSc. (Hons) in Materials Science from the University of Bath (UK).
Dr. Kamau Gachigi Department of Mechanical Engineering University of Nairobi
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Sponsors
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ICT Summit 1 - County ICT Secretaries Report, Nanyuki, Sep-2013

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COUNTY ICT SECRETARIES SUMMIT

ICT SUMMIT SERIES NO. 1

County ICT Secretaries Summit

COUNTY ICT SECRETARIES SUMMIT

COUNTY ICT SECRETARIES SUMMIT

County ICT Secretaries Summit

COUNTY ICT SECRETARIES SUMMIT

COUNTY ICT SECRETARIES SUMMIT

COUNTY ICT SECRETARIES SUMMIT

A message from Ag. CEO (ICTA

Victor Kyalo Ag. CEO ( ICT Authority ).

COUNTY ICT SECRETARIES SUMMIT

COUNTY ICT SECRETARIES SUMMIT

Need for ICT at County Government Level

COUNTY ICT SECRETARIES SUMMIT

The specific objectives of this summit were:

COUNTY ICT SECRETARIES SUMMIT

Key Summit Outcomes

County ICT Focused Priority Projects

Development of a harmonized ICT plan and strategy for each county

COUNTY ICT SECRETARIES SUMMIT

Connectivity (Universal Access)

COUNTY ICT SECRETARIES SUMMIT

The main focus of ICT should be Trusted Service Delivery to Citizens.

COUNTY ICT SECRETARIES SUMMIT

COUNTY ICT SECRETARIES SUMMIT

COUNTY ICT SECRETARIES SUMMIT

COUNTY ICT SECRETARIES SUMMIT

NATIONAL BROADBAND STRATEGY

COUNTY ICT SECRETARIES SUMMIT

COUNTY ICT SECRETARIES SUMMIT

NATIONAL ICT MASTER-PLAN

COUNTY ICT SECRETARIES SUMMIT

COUNTY ICT SECRETARIES SUMMIT

COUNTY ICT SECRETARIES SUMMIT

COUNTY ICT SECRETARIES SUMMIT

In summary Mr. Waita encouraged the stakeholders to;

COUNTY ICT SECRETARIES SUMMIT

COUNTY ICT SECRETARIES SUMMIT

Presenter: Dr. Fred Matiangi, Cabinet Secretary, Ministry of ICT

COUNTY ICT SECRETARIES SUMMIT

COUNTY ICT SECRETARIES SUMMIT

EMERGING CONCERNS FROM SESSION 1

COUNTY ICT SECRETARIES SUMMIT

COUNTY ICT SECRETARIES SUMMIT

COUNTY ICT SECRETARIES SUMMIT

EFFECTIVE UTILISATION OF ICT IN COUNTY GOVERNMENT

Presenter: Joel Gachomo, Director, TechnoBrain

COUNTY ICT SECRETARIES SUMMIT

EMERGING CONCERNS FROM SESSION 2

COUNTY ICT SECRETARIES SUMMIT

WRAP UP AND WAY FORWARD:DAY 1

COUNTY ICT SECRETARIES SUMMIT

Presenter: Marvin Tumbo, CEO, Socialight Media Limited

COUNTY ICT SECRETARIES SUMMIT

COUNTY ICT SECRETARIES SUMMIT

COUNTY ICT SECRETARIES SUMMIT

COUNTY ICT SECRETARIES SUMMIT

OPPORTUNITIES OF IMPLEMENTING ICT INTEGRATION IN EDUCATION

COUNTY ICT SECRETARIES SUMMIT

COUNTY ICT SECRETARIES SUMMIT

COLLABORATIVE ICT FOR BETTER CITIZEN SERVICES

COUNTY ICT SECRETARIES SUMMIT