SUMMARY: I am able to do the job because of my past involvements and education. I have put my education skills into the field and have gained more experiences. I pick up on new things quickly and am willing to learn new ways every day. I am very accustomed to change and it will not be hard to adjust to the new environment. I believe that there is something new to learn every day and because of that I am open to learning new ideas from other people and am not closed-minded. I am looking forward to widening my range of experience in the workplace.
EXPERIENCE: Assistant Manager, August 2013-current Crew Leader Usher, October 2012 to August 2013 Usher, October 2011-October 2012 Cinemark Theaters, 6500 Rt. 53 Woodridge, Illinois Manager: Jason Grindstaff (630) 663-8892 Thorough and adaptable customer service professional. Experienced in providing outstanding customer service and leading ushers in their department. Able to work independently and accomplish desired outcomes.
o Enthusiastic team player willing to take on new challenges with a can do outlook o Ability to cultivate opportunities and relationships o Able to resolve customer issues professionally and create positive outcomes o Detail oriented with the ability to prioritize, problem solve and self-manage o Exceptional follow through, organizational and planning skills o Considerable ability to adapt to new procedures and technology o Trained new employees o Awarded employee of the month Start Pay: $8.25 Current Pay: $10.19
Sales Associate, August 2011-February 2012 Five Below, 1001 W. 75th Street, Suite 171 Woodridge, Illinois Manager: Currently not employed at this location
o Provided prompt customer service o Organized the floor with necessary merchandise o Cashier o Able to fulfill cashiers duties with helping others on the floor Start Pay: $8.25 End Pay: $8.25
EDUCATION: Currently enrolled at College of DuPage with major in Business Management: GPA: 3.1. Anticipated year of completion at Benedictine University in 2016 High School Graduate in 2012 with GPA: 3.5
SKILLS: I have a degree in Business Management. Since I have worked in the field as an assistant I am capable of: o working with customers face to face o using the phone o filing paperwork o making schedules o money handling o organizing data o expressing the importance of customer service
I have had to switch departments within two months of learning one. If help is needed in a different department, since I have knowledge in it, I am able to help once my work is done.
Some achievements attained: o Employee of the month, three months after first hired at Cinemark, January 2012 o Crew leader position offered a year after employment at Cinemark, October 2012 o Sanitation License obtained for the State of Illinois, January 2014
I enjoy working with customers and employees. Operating as a team has always been something I follow because then advice and information can be thought together and make the company even more successful.