Keith T.

Stevens

9948 Main Street P.O. Box 19
Mill Creek, PA 17060 (814) 386-6608


Objective

To gain employment in the healthcare field

Experience

HCCTC practical nursing program mill creek, PA
Student October 2013-present
Enrolled in the practical nursing program with graduation date of
September 26, 2014

N.E.W Altoona, PA
Technical Service Agent 2010 to 2012
Used critical thinking skills to provide computer technical support via telephone
communications and remote system access for Directv customers, preformed
diagnostics and troubleshooting of computer systems and DIRECTV satellite
systems, documented help desk tickets/resolutions ,Provided direct customer
support for non-technical issues such as billing, customer complaints, and
account issues.


WALMART Huntingdon, PA
2005 to 2010
Electronics department manager
Full responsibility for managing a 12 member staff in the electronics
department. Responsible for inventory and cost control, record keeping on
profit and loss in the department, implementing new system changes,
effectively organizing freight and inventory flow, ensuring all company policy
and safety standards were followed, preparing employee proficiency and
evaluation reports, interviewing and selecting new hire candidates


Meat Department Manager
Supervised 4 member meat department responsible for ensuring all state and
local safeserve and health regulations were followed, kept all sanitation
records, implemented price changes and mark downs, responsible for training,
overseeing, scheduling of all employees in the department.
Safety team coordinator
In charge of 20 person safety team responsible for identifying and preventing
safety hazards for customers and associate to prevent injury and illness in the
store. Prepared and implemented safety improvement plans, analyzing accident
and incident reports to identify trends and implement preventative measures,
keep up to date on OSHA regulations and train associate in safe work practices




Power equipment trainer
Trained and certify associates in the safe and correct operation of power
equipment, Industrial pallet Stacker, fork lift, electric pallet jack. Prepared and
administered written and practical certification test and bi-annual
recertification for associates. Completed daily, weekly and monthly equipment
safety checks


Education

Healthcare Career Explorations Class
Pennsylvania CareerLink, Huntingdon PA in progress


Huntingdon Area High School Huntingdon, PA
1985-1989


Huntingdon County Career and Technology Center Mill Creek, PA
1986-1989
Studied air conditioning and refrigeration


Obtained GED Huntingdon, PA
1990


References: Available upon request