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1 Wikipedia The Free Encyclopedia , January ,
2000 .
2 Sheer,A.W., Business Process Reengineering :
References Models For Industrial Enterprise,
State Springer Verlag : Berlin ,1998 .
) 3 Bizhan Nash, 2009 ( Internet
1
2002
5 Unicef , Defining Quality In education,
paper Presented By Unicef at the meeting of the
international working group on education Florence ,
Italy, June,2000
6 / /
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8 The Quality assurance agency for higher education guide
line on the accreditation of prior learning , 2009
2 ( . ) ISO9001 : 2000
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. 2002
12 Ruth Johnston / Continuous process improvement in
Higher education / university of Washington / 2008.
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