sap crm

Overview of Quotation and Order Management

2. Quotation Processing in Detail
3. Sales Order Processing in Detail
4. Outbound Delivery (Order Fulfillment)
5. Billing
6. Sales Quotation and Order Analysis
7. Further Information
Table
Billing
?? The process of creating an invoice for the delivered products and services.
?? Billing can be executed either in SAP CRM or SAP ERP.
?? The status and the document flow are updated in SAP CRM.
Rate Plans and Core Product
?? Mobile phone contract
?? Configurable vending machine
Enabling Products and Fees
?? Installation service for the coffee machine
?? DSL splitter
?? Activation fee
Incentive Products or Services
?? Mobile phone at discounted price
?? Ingredients starter kit
?? Discounted installation service
Credit management limits financial risks by
Credit Checks
?? Verify the customers creditworthiness based on the SAP CRM Sales transaction v
alue
by calling the automatic credit check in SAP ERP
?? Control follow-on processes in SAP CRM, update the credit exposure in SAP ERP
.
Credit Rating Checks
?? Determine the customers credit rating according to
?? Ratings maintained in the account master
?? Ratings from external providers (for example, D&B, S&P, and SCHUFA)
For more information please refer to the detailed view presentation Credit
Management.