Railway board behaving as autonomous body though subsidiary of GOI Unions used as a tool to discipline workers Strike symbolic of refusal of patron-client disposition of unions by workers Lessons Strong trade unions true representatives of workers required Trade unions to kept outside political adventurism Empathetic management- address the issues of staff Effective redressal system required Policy measures to set to contain any human rights violation
Role of State Employers Agency for protecting the rights of the workers Gave free reign to Railways board Tamed trade unions for imposing rules on working class Laxity in addressing grievances of workers No revision in pay scale for several years After the onset of strike, took brutal measures to suppress the strike