he tower is brand new and there's no firewall or anything installed on it yet.

the tcp/ip rest hasn't worked but these are the results:
C:\Windows\system32>netsh winsock reset catalog
Sucessfully reset the Winsock Catalog.
You must restart the computer in order to complete the reset.
C:\Windows\system32>netsh int ipv4 reset reset.log
Reseting Global, OK!
Reseting Interface, OK!
Reseting Unicast Address, OK!
Restart the computer to complete this action.
C:\Windows\system32>netsh int ipv6 reset reset.log
Reseting Interface, OK!
Restart the computer to complete this action.