Management Profile Highly motivated hands-on hotel and housekeeping management professional brings 10+ years experience of successfully training staff and providing the highest quality of customer satisfaction by delivery first-rate business and operations management. Demonstrates the ability to communicate with individuals at all levels while possessing bilingual capabilities. Ability to effectively manage and motivate culturally diversified staff, maximizes productivity, and efficiently control costs. Key Qualifications Housekeeping Services Transportation Services Marketing & Promotions Team Leadership Property Maintenance Activities Coordination Finance Management General Manager Business Operations Workforce Motivation Sales Aptitude Guest Satisfaction Staff Management English/Spanish Dialect Noble Communication Staff Training
Relatable Experience ! General Manager - Quality Inn ! Housekeeping and Maintenance Manager - Quality Inn ! Housekeeping Manager - Econolodge ! Housekeeping Trainer - Holiday Inn Express ! Housekeeping/Accounting Supervisor & Activities Coordinator - Caribe Hilton Hotel & Casino
Work History General Manager Quality Inn Euless, TX 2009 - Present Housekeeping & Maintenance Manager Quality Inn Euless, TX 2009 - 2010 Housekeeping Trainer Holiday Inn Express Eastland, TX 2010 - 2010 Housekeeping Manager Econolodge Houston, TX 2009 - Present Real Estates Broker Wallace Realty Bayamon, PR 2007 - 2009 Business Owner (A/P, Sales/Marketing) Medicopharma Guaynabo, PR 1994 - 2007 Housekeeping/Accounting/Activities Caribe Hilton Hotel San Juan, PR 1991 - 1992
Education & Professional Development Bachelors Degree, Secretarial Services University of Puerto Rico, Carolina, PR Associates Degree, Hotel and Restaurant Management University of Puerto Rico, Carolina, PR HOST Certification, Choice International Hotels Choice International Hotels Manager & Rooms Conditions Certification Choice International Hotels