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Cody Kerle

2401 Windy Hill Rd SE APT# 2406Q, Marietta, Georia !006"


P#one$ %2&1'(60&(4)"0 E(Mail$ *ody+erle,-ail.*o-
/0er0ie1
Qualifed for challenges requiring expertise in customer service, relationship
building, and service quality. Motivated leader and team player with a track record of
consistently exceeding expectations, delivering exceptional quality assurance, and
boosting efciency. omputer literate with M! "fce, #indows !erver, $ackup
%pplication !upport and ustomer Management !ystem.
E23erien*e
T#e Ho-e 4e3ot Mar*# 201!(A556t 2014
$eing a &arden !pecialist, the foremost 'ob was helping the customer. (hat included
everything from greeting to identifying the customer)s needs and having the
knowledge to be able to provide them with the best possible solution. "ther tasks
involved were down stocking, unloading trucks, and keeping a clean, presentable
workplace.
/7*eMa2 8n*. 9o0e-:er 2012(;an5ary
201!
(he main task as an *mpress %ssociate was to use a variety of programs to create
and maintain documents for a wide array of customers. !ome of these programs
used were #ord, +ower +oint, ,xcel, "utlook and +ublisher. *n order to please the
customer, a great deal of skill and know how with these programs was required to
successfully create worthy documents.
/7*eMa2 8n*. May 2011(A556t 2012
%s a !ales !pecialist, my primary responsibility was to provide excellent customer
service. #hether that service was towards selling a new computer, or helping repair
software issues with old computers. My secondary responsibility involved training
coworkers on new product info and selling tactics, along with running the in store
tech center.
Kir+land<6 Ho-e 8n*. A556t 2011(;an5ary 2012
%s a store associate, my main focus was backroom operations. -eceiving trucks,
unloading trucks, and setting up displays with the new products were my main
duties. $ut, due to the busy season and prior customer service experience, * doubled
as a cashier and sales .oor associate.
Ed5*ation
T#e =ni0er6ity o> 9ort# Te2a6 A556t 2012(May 201!
onstruction ,ngineering Ma'or, with a Minor in /istory, had a 0.1 &+% with 01 hours
completed.
Ata6*o*ita Hi# S*#ool ;an5ary 200&(May 2011
&raduated with a &+% of 0.2, and was a /istorian and +ublicist on our school)s
debate team.
S+ill6
3,xcellent customer service
3&reat sales techniques
3Quick, and complete, learner
3,xperienced at overseeing employees
34iverse knowledge applicable to any workplace
35orklift, -each (ruck, and "rder +icker ertifed
3*nventory control
3%pplied experience with #ord, ,xcel, +ower +oint, "utlook, +ublisher, and %dobe products
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