Quality Planning Quality Control ( During Operations )

40
20
C
o
s
t

o
f

p
o
o
r

Q
u
a
l
i
t
y

%

o
f

o
p
e
r
a
t
i
n
g

b
u
d
g
e
t

Sporadic
Spike
Original Zone
Of Quality Control
Chronic waste
(An opportunity
for Improvement
Quality
Improvement
New Zone
Of Quality
Control
Lessons learned
Time

Quality Planning Quality Control ( During Operations )