Professional Documents
Culture Documents
2
Complaint Frequency cum %
%
ss
42
47.19%
47.19%
ct
20
69.66%
22.47%
DS
12
83.15%
13.48%
sa
10
94.38%
11.24%
cd
5 100.00%
5.62%
TOTAL
89
100.00%
45
120.00%
40
100.00%
35
30
80.00%
25
60.00%
Frequency
cum %
20
15
40.00%
10
20.00%
5
0
0.00%
ss
ct
DS
sa
cd
1
2
3
4
5
Problem 4.2
Complaint Frequency cum %
%
DS
12
13.48%
13.48%
ss
42
60.67%
47.19%
cd
5
66.29%
5.62%
ct
20
88.76%
22.47%
sa
10 100.00%
11.24%
TOTAL
89
100.00%