LISA RENEE WARWICK

4100 SW 30
th
Ct.
Gresham, OR 97080
(503) 261-3270
lrwarwick@gmail.com
ePortfolio information
OBJECTIVE: Mental health or Social Services position providing support for individuals and families in
need of assistance in a way that respects the individual and/or family for the unique factors they present
while providing them the tools needed to make positive change.

EDUCATION: Bachelor of Science in Psychology, September 2014
Minor in Cultural Anthropology
Oregon State University, Corvallis Oregon
GPA: 3.57/4, Major GPA 3.70/4

Professional Skills:
Communication - Effective written and speaking skills; attentive listening;
negotiation/conflict resolution; provides well thought out solutions; supplies feedback to
better understand situations; effectively explain rules, laws and procedures to multiple
parties; gather and clarify information regarding programs
Mental Health basic knowledge of DSM diagnosis, strong knowledge of mental health
disorders and treatments, knowledge of addition and treatment process, understanding of
multiple forms of psychotherapy on individual and group levels, knowledge of multiple
counseling theories and practices as related to client therapies and intervention.
Understanding of treatment planning and implementation
Organization - Detail oriented; proven ability to coordinated multiple tasks to meet
deadlines; sets and meets goals; multi-task in fast paced office environment with many
distractions
Interpersonal - Sensitive to others cultural heritage and background; understanding of
socioeconomic influences on individuals and families; willingness to represents others;
help to build self confidence and find new pathways; willing to accept responsibility for
self and actions; self confident; team-oriented.
Technical - Microsoft office suite; website maintenance; statistical data collection and
analysis (SPSS, Minitab); technical training for new staff; all basic office equipment
including multi-line phone system.


Significant Accomplishments:
Participated in development, internal coordination and implementation of eBooks for all
Board and Committee meetings. Worked with staff to streamline the process after
implementation and am currently working with moving the system to a cloud based
system. This moved saved the agency thousands of dollars in mailing and supply fees.
Participated in the design and implement the Boards Licensee look up system, saving the
agency time and money in the form of employee time as well as postage fees.
Career History:
Office Specialist
Oregon Board of Dentistry May 2014 Current
Explain rules, laws and procedures to licensees and the general public
Determine eligibility for various licenses, permits, certifications and programs
Answer general questions for licensee, applications and general public
Manages agency website and licensee look up system for disciplinary and
malpractice actions
Supervise temporary staff and provide staff and Board training
Share in general reception duties, including answering multiline phone

Confuzer Inc.
Contractor June 2012 Current
Create and update web pages for a number of agencies
Work directly with executive staff to understand the needs of the agency

Edward Jones Investments June 2001 August 2002
Branch Office Administrator
Explanation of rules, laws and procedures as well as company policy
Set up and maintain customer accounts
Trade execution and account reconciliation
Worked directly with CPAs and attorneys regarding taxes and estates
Planning of marketing strategies based of current markets and trends
Managed reception staff, including hiring and training
Made travel arrangements

Phillips & Co. Securities
Client Services Specialist April 2000-March 2001
Trade Execution
Reconciliation of accounts
Preparation of daily reports
Open accounts and maintain records


Community Involvement & Activities:
SEIU Steward
Elected Chief Steward & General Counsel Representative 2014
SIEU Leadership Development Program


References Available Upon Request