About Thomas William Travel

Where can you find the information out about Thomas William Travel?






Description of Thomas William Travel





Is the company public, private or voluntary? How do you know this?









Thomas William Travel is a privately owned travel agents run by Simon Dinham. He is
located within Weston College and takes on the students from the Travel and Tourism
course every year.
http://www.thomaswilliamtravel.co.uk/
Thomas William Travel are an independent travel agency that launched in January 2013.
Based in Weston-super-Mare we provide all forms of holiday and travel requirements. We
are part of Independent Travel Experts, a division of The Travel Network Group and The
Travel Trust Association.
It is a private company, this is because it relies on profit to keep it running.
Simon
Dinham
Sales
Agent
Sales
Agent
Sales
Agent

Who is the company owned by?




What is the size of the organisation? How many member of staff are there?




How many locations does the business have?





Draw and organisation chart for Thomas William Travel, how do they link with
each other?










Simon Dinham
At the moment it is a small company because it is not on the high street and is mainly web
based, the organisation does not require many staff.
There is only one location which is in Weston College, this is because the business is run
from home.



Who is going to be responsible for marketing? Who is going to help with it?






What promotions do they/could they offer?





What products and services do they offer e.g travel insurance, flights, holidays,
excursions?





What are the health and safety issues in the organisation?






Simon is going to be responsible for marketing but his sales agents are going to help him,
and sometimes take over the job when he has other things to do.
Thomas William Travel promote themselves on their Facebook page and Twitter page.
Thomas William Travel offers travel insurance, airport transfers, private airport transfers,
foreign currency, airport hotels, airport parking, excursions, attraction tickets and car hire.
The location of Thomas William Travel is up 4 flights of stairs, which isnt very accessible
for an organisation as customers may be unable to get there unlike if it were to be located
onto the bottom floor. This is also bad in the thought of a fire, because the lifts would be
out of use and up 4 flights of stairs it will be difficult. For someone who is disabled the
room Simon is located in isnt very accessible because the room is in the shape and layout
of a classroom and it would be difficult to move around.


What role will you play in the organisation? What will be your responsibilities?





What are the roles and responsibilities of Simon at Thomas William Travel?





What do you think are the strengths of Thomas William Travel?





What do you think are the weaknesses of Thomas William Travel?








Sales agent, my responsibilities will be selling the holidays, making sure we are keeping up
the profit.
To turn up on time.
Act professional.
Be informative.
Knowledgeable.

The profit being brought in at the moment is very high for a business of that size. Being
mainly web-based which is now a popular way of booking holidays there is going to be a lot
of interest.
There isnt much advertisement so not many people are going to know about Thomas
William Travel. It is only small but if he had shops on the high street then he could get a lot
more business.

What do you think are the Threats to Thomas William Travel?





What do you think are the opportunities to Thomas William Travel?





Who is going to be competition for Thomas William Travel?















Bigger travel agents on the high street such as Thomas Cook and Thompsons are going to
get more business because they are better known, they have shops open on the high street
and their advertisement is much more stronger than Thomas William Travel.
Being on the high street will gain him more customers which means more profit. This could
lead to the business expanding and becoming as big as Thomas Cook or Thomson.
Thomas Cook and Thomson






























Bristol Airport- working at the check-ins desk and working your way up in the airport up to cabin crew.
Theme Park staff- could be potential because it is in the tourism industry and includes events management.
Train Company- this is a potential placement because you could work at the ticket box and have to deal with customers
and it will make your understanding of customer service wider than before.
Hotels/Management- potentially working on the reception offering customer service to guests, planning events which
includes events management.
Child Representative- working abroad in a hotel working with the children, broadens your understanding of what
children are like to work with giving you an idea on whether children or adults are ideal for you.
Cruise Line/Ferry Company- Understand how the staff work at their different jobs on each deck, from the entertainment
to how the Captain controls the ship.

Airlines: Companies such as Easy Jet, Virgin, Bristish Airways, Thomas Cook, Thomsons
Airports: Companies such as Bristol Airport, Heathrow, Gatwick, Birmingham
Trains: Companies such as Great Western, Cross Country
Coach: Companies such as Bakers Dolphin, Crosville, Coombes
Theme Park: Companies such as Alton Towers, Thorpe Park, Europark
Child Representative: Thomas Cook, Thomsons, First Choice
You will find other jobs in places like the local newspaper i.e The Mercury and online websites
such as Indeed, Reed, Jobs24






























Working more independently
Time management with handing in assignments and other pieces of work
Not to get distracted so much that I havent done the work
To work in the travelling industry, starting off in the Airport either leading to Air Cabin Crew or
a Holiday Representative abroad.
Hand in assignments on time
Make sure I do not miss any lessons and if I do catch up in my own time
Do not get distracted
Work more independently






























Type of Organisation: Travel Agents
Potential Roles: Booking holidays for clients, working with the currency exchange
rates
This placement could help meet my personal objectives because I will be working
my independently with the clients, helping them with all the information they
need.
This placement could help meet my career objectives by giving me a broader
understanding of inside the Airport and the job of the Air Cabin Crew.
This placement could help meet my curriculum objectives because I will be working
more independently, I will have to meet my deadlines for the clients and when
they want their information by.
Type of Organisation: Thomas Cook or Thomsons
Potential Roles: Looking after children, health and safety training, teaching the children educationally
This placement could help meet my personal objectives because even though I am going to be distracted
by the children, I cannot be distracted by anything other than them because young children are the main
priority when looking after them.
This placement could help meet my career objectives by giving me a broader understanding on the
differences between all the different holiday representatives, e.g child representatives, adult
representatives and general hotel representatives.
This placement could help me meet my curriculum objectives because I will have to be good with time, for
example when the child comes to be with the child reps in the hotel and the parents say I will be my child
up at a certain time, I will have to make sure the child is ready to go and make sure I follow everything I am
supposed to before the child goes.



Curriculum Vitae

Megan Brunt
14 Blake End, Kewstoke, Weston Super Mare BS22 9LS
megan_brunt01@hotmail.co.uk
01934520644 07450988713
15
th
June 1998
Personal Statement:
I am very punctual and I am not one to turn up late to places where I have to be
at a given time. I enjoyed my subjects I took at school, although I struggled with
my maths. I enjoy being around people as I find myself a very social person. I
think I work better with others however when I am given a task to do by myself I
will produce good quality work.
Education:
2003-2009 St Marks VA Primary School
2009-2014 Worle Community School
2014-present Weston College
Currently studying at Weston College on a Level 3 BTEC Extended Travel and
Tourism course.
GCSEs:
Maths- C
English- C
Science- CC
Religious Studies- C
Citizenship- 2P
Business Studies- C
Food Technology- C
Psychology- E


Qualifications, Awards and Achievements:
In Worle School I picked up many accommodations and appraisals. I have done
numerous charity events alongside the school and in my primary school.
Work Experience:
In 2012 I worked in my local shop as a papergirl for a year. The paperboy I shared
the round with became difficult to work with and so it forced me to quit. In 2013 I
did my work experience as it was a school requirement, I worked in the Police HQ
in Portishead for 3 days, and whilst I was there I witnessed dispatchers deal with
999 and 101 calls and dispatched police officers to the prioritised jobs. For the
other 2 days I worked in Weston Police station with the PCSOs. In 2014 I worked
in the Old Manor pub as kitchen staff, however as there was a change of owners, I
could no longer work there. I currently work for two organisations, one is the
Worle Fish Bar on Worle High Street and I also work in the Spar on Ebdon Road.
Interests:
I like to spend time with my friends and family, as I like to socialise. I would like
to become either an air hostess or a holiday representative abroad. The thought of
travelling the world also appeals to me and once I have saved up enough money
that is what I am hoping to do.
Current Employment:
Spar, Ebdon Road, Worle
Worle Fish Bar, High Street, Worle
Referees:
Sam Neal
Ex teacher
01934 510777
Jeremy Davies
Ex Manager of Old Manor Inn
01432 649304




30
th
September 2014
Dear Sir/Madam,
I am a 16 year old student looking for a part time job that I can work around my Travel
and Tourism course at college. I have experience in serving customers, I have good
customers service, and I also have experience in cleaning and kitchen work.
In my enclosed CV you will be able to see that I had work experience where I have had to
cooperate with a lot of different people in different situations. I see this is as a good
opportunity to work with many people where you have to work together to produce
something for the company.
I hope that you are able to find a job opportunity for me as it would be highly
appreciated.
Look forward to hearing from you soon,

Megan Brunt


















Interview checklist








Recently prepared
CV

Suitable and well
written cover letter

Make sure you have
multiple alarms set
so you have enough
time in the morning
to not be LATE

Wear smart clothing
suitable to the work
place

Arrive to the work
place 10-15 minutes
before to ensure the
employer knows you
are prompt

Make sure you are
energised enough in
the morning you
could do this by
eating a banana or a
healthy breakfast

Your appearance
has to look
professional so it
looks good for you
and the business

Make sure you get
an early night so
that you dont look
or feel tired in the
morning

Prepare yourself for
questions you may
be asked and have
well detailed
answers