Professional Summary Driven professional with over 10 years' progressive experience in operations management, combined with expertise in sporting event planning, seeking to combine entrepreneurial, business development, and sports management background to take next career step with the PGA. Highly accomplished in planning and executing golf tournament activities, including coordinating vendors and designing event layouts. Demonstrated leadership skills that guide teams to success in delivering high-level sporting events.
Education Sports Management 2015 Ohio University Athens, OH Dean's List
Core Qualifications Event Management Operations Management Project Management Business Development Team Leadership Training and Mentorship Vendor Relations Strategic Planning
Experience Co-Founder | Chief Operations Manager 01/2013 to Current Rapchat, LLC Kenton, OH Oversee plans to continuously develop instant rap communication mobile application with 6000+ users. Collaborate with colleagues to define strategic vision and implement plans to grow business and opportunities. Won Startup Weekend Athens' top prize in January 2013. Golf Tournament Operations Salaried Intern 05/2011 to Current HNS Sports Group Dublin, OH Facilitate successful execution of first-class golf tournaments at one of the top event management companies in the world. Coordinate and manage 7 interns to prepare for tournaments; guide and train new interns to deliver high-quality event support. Work with tournament planners to develop and execute comprehensive tournament staging plans, including assigning tournament vendor sites and overseeing vendor operations. Plan placement of temporary concession stands, bleachers, restroom facilities, scoreboards, and related operational items. Organize multifunctional teams to complete tournament activities, including opening ceremonies, volunteer parties, player evacuations, fan experience, and closing ceremonies. Led 12 part-time employees as project manager to construct 7-miles of perimeter steel fencing at Muirfield Golf Course. Notable Events include: Memorial Tournament (2011, 2012, 2013, 2014), President's Cup (2013), Pure Silk Women's Collegiate Team Championship (2012), and Nationwide Children's Hospital Invitational (2011, 2012). Manager 07/2004 to 05/2011 Dairy Queen Kenton, OH Directed daily and shift activities for $375K family-owned food service business by planning and coordinating workflows to meet business/customer demands. Scheduled and supervised 17 employees, and trained 9 new employees to align company expectations and goals. Addressed customer concerns and complaints to quickly resolve issues and increase customer satisfaction. Oversaw inventory management; managed purchasing and inventory to prevent under/excess stock and control expenditures. Implemented and enforced food safety protocols to comply with federal, company, and Health Department regulations. Previous experience includes Food Service Worker (7/2004 - 5/2009)