LED-POL Sp. z o.o. Sp.k., Bielsko-Biala 01.2013 10.2013
Export Specialist
Control whole process from receiving purchase order and placing it into system (Subiekt GT, Navireo) to preparing dispatch order for Client;; Verifying the documents required during the domestic as well as international trade; I am familiar with the various INCOTERMS standards; Preparing commercial offers based on customer's needs and achieving sales targets; Identify customer issues, solving customer problems to keeping him satisfied; Representing company at trade fairs, meetings with new and existing customers; customer service in Polish, English and Russian; Translate a wide variety of marketing materials into Russian;
Kronospan Grupa Polska, Strzelce Opolskie 01.2011 08.2012
Sales Specialist export
Provide high quality service and support to Key Clients in Eastern Europe and maintain long-term business relationship; placing orders into the system (working with UNIX, Ksoft+ programs); keeping clients delivery schedule, cooperation with Distribution Center and logistics operators; cooperation with custom offices in tax declaration process; Preparing goods for dispatch: preparing loading plan and customs documents; Preparing commercial offers in agreement with manager, provide full back- office support for managers responsible for Russia, Ukraine, Belarus and the Baltic countries; Preparing Cooperation Agreements and credit limit requests; Translate a wide variety of marketing materials into Russian;
Arcen Polska Sp. z o.o., Zory 04.2010 08.2010
Sales Department Secretary/Assistant
creating database of commercial clients (CIS>500;The Baltic states>200); creating an advertising slogan of the company; service the market of Eastern Europe: making contacts via e-mails, telephone and mails; translating of brochures, technical specification from English and Polish into Russian
EDUCATION Bielsko-Biala School of Finances and Law 2009-2010 Executive communication postgraduate course
University of Lodz 2004-2009 Russian Philology degree: MA of Russian Philology
Study abroad: scholarship-holder of the Erasmus programme, University of Tampere, 2008; T. Shevchenko University, Kiev, 2007/08; E.Kant University, Kaliningrad, 2006/07 COURSES Spreadsheets & Databases (CSiI, Katowice) 2014; Professional trainer course (Grupa SET sp. z o.o., Krakw) 2013; Effective negotiating (C. A. R. Board, Katowice) 2013; Foreign Languages in Business: Managing Foreign Language Teams; Public Speaking; (WSEH Bielsko-Biala) 2012; English for English for International Business Communication (WSEH Bielsko-Biala) 2012/2013 ADDITIONAL INFORMATION driving licence: B computer: good command of Microsoft Office tools (Word, Excel, PowerPoint); Internet; RELAG, CRM, Transporeon; licence: licensed tour leader from 2009; languages: advanced Russian; intermediate English (TOEIC 780 score; 04 2012) INTERESTS Traveling and meet new cultures, extreme sports seeking new challenges.