Professional Documents
Culture Documents
COMMUNICATION
Presented By.
Snehal Dhomkar
Shraddha Sawant
Rajas Sabde
Jalal Kazi
ORAL
COMMUNICATION
Definition of oral communication
Oral communication is the process
of verbally transmitting information
and ideas from one individual or
group to another.
Features
Immediate feedback
Money saving
Time saving
Opportunity for correction
Better understanding
Limitations
No evidence
More prone to physical noise
Serious deliberation is not possible
Not suitable in certain cases
Not appropriate when the matter
is controversial
Formats
Conferences
Seminars
Presentations
Meetings
Grapewine
WRITTEN
COMMUNICATION
Definition
Written communication is
a form of interactive communication
that use written words to convey a
message.
Features
Permanent in nature
Legal evidence
Accountability
Goodwill & image building
Mass dissemination
Limitations
Slow & time consuming
Lengthy & expensive
Lacks personal touch
Not suitable for illiterate people
Filing
Formats
Memos
Circulars
Reports
Letters
Notice
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YOU