SupportPage

TheLEGOMINDSTORMSNXTincludesawirelessBluetoothnodethatenablestheNXTbrickto
communicatewithotherBluetoothdevices.
ThispageistohelptheaverageusertroubleshootproblemsconnectingtheNXTtoaPCorMac
usingBluetooth.
TheBluetoothradioanddriversarethesameforallNXTbricks.

AboutBluetooth
Bluetoothisatechnologythatmakesitpossibletosendandreceivedatawithoutusingcables.
UsingBluetooth,youcanestablishawirelessconnectionbetweenyourcomputerandyourNXT
orfromoneNXTtoanotherNXT.YoucantransferprogramsbetweenyourNXTandPCorcontrol
oneNXTbysendingitmessagesfromanotherNXT.

NXTBluetoothfunctionality
CommunicatewithoneBluetoothdeviceatthetime
Connectwithuptothreeotherdevicesatatime
SearchandconnecttootherBluetoothdevices
Rememberpreviousconnecteddeviceforquickreconnection
SetNXTbrickvisibleorinvisibletootherdevices
TurnNXTBluetoothOn/Offforpowersaving

WindowsUsers
KnownissueswithBluetoothcommunicationwithWindowsoperatingsystem(s)
TheNXTcanonlycommunicatewithWidcommorMicrosoftstackcontrollers(drivers).SomePCs
haveotherbrandofdrivers.YoumaystillbeabletoconnectwithyourBluetoothradiototheNXTbutyou
maystillhavecommunicationissues.
Troubleshootingsteps
FirstwesuggestyoudownloadandinstallthelatestFantomdriverfromourwebsiteunderdownloads.
Ifyouarehavingtroubleestablishingaconnectionandyouhaveconnectedbefore;OntheNXTgoto
Bluetoothsettingsandopenyourcontactsandthendeletethem.SometimesBluetoothdoesntclosethe

connectionportproperly,futureconnectionsareaffectedbythis.Deletingtheconnectionsand
reassigningthemprovestoworkinmostcases.
IfyoucanestablishaconnectionbetweenaPCandNXT,butnotcommunicatewithit,checktheBluetooth
DriverintheDevicemanagerifitisWidcommorMicrosoftstackbased.Howto

MacUsers
Inmostcases,yourbuiltinBluetoothradioorBluetoothdonglewillworkwithoutanyissueswiththe
NXT1.1andabovesoftware.NewerMacbooksuseaBroadcomBluetoothchip,thiscombinationis
knowntocauseissuesbetweentheNXTandtheMac.ForinstructionsonhowtoseewhatBluetooth
hardwareyouhave,clickhere.Ourdevelopersareworkingonasolution;inthemeantimewesuggestyou
useadongle,preferablythesupportedBluetoothdonglesoldviaourdistributorsonourwebsite.

Dongles
TheremanybrandsofBluetoothdonglesavailabletoday,theNXTworksbestwithdongleswiththe
CambridgeSiliconeRadio(CSR)chipset.Inmostcasesthisinformationisavailableonaproductswebsite.
Generallyyouwouldn'tseethisonthepackaging.IfyouhaveaBluetoothdongle,youcanfindoutby
pluggingitinthePCandfindingthepropertiesofthedevice.HowtoorForMac

Support
ForfurtherBluetoothsupportcontactyourlocalTechnicalsupportservicedesk.Here

Devicemanager
RightClickon"MyComputer"chooseproperties/navigatetodevicemanager.(Consultyouroperating
systemguideifyouareunsure.)

Here's another way to open Device Manager: Click the Start button. In the search box, type Device
Manager, and then, in the list of results, click Device Manager
To identify the Bluetooth driver:
Find the Bluetooth entry in the Device manager, right click for properties. You should see Microsoft or
Widcommas the driver provider.

To find the Bluetooth radio:

Find the Bluetooth entry in the Device manager, right click for properties. You should see Cambridge
Silicon Radio

Mac Hardware
Click on About this Mac under the Apple icon on your toolbar.

Click more info

Locate Bluetooth and highlight it.

Under Manufacturer you can see the brand of Bluetooth Radio.