Professional Documents
Culture Documents
Royal Profit
Alfalah Kifayat
Alfalah Education
Free debit card can be used to withdraw cash and make purchases at thousands of
outlets across Pakistan which provides access to funds 24 hours a day.
ROYAL PROFIT:
Initial deposit for account opening is Rs. 1,000 with no minimum balance
requirement.
Free debit card can be used to withdraw cash and make purchases at
thousands of outlets across Pakistan which provides access to funds 24 hours
a day.
Any Pakistani resident over the age of 18 can open this account. This account is for
individual/joint customers only. Other customers like companies, corporate etc are
not eligible for opening of this account.
Minimum balance requirement for opening this account is Rs. 10,000/- with a
maximum of Rs.1, 000,000/-
Three debit transactions are allowed in a month either through cheques or Debit
Card/POS machine.
Alfalah Mahana Amdan is a 3 year TDR with expected rate of profit of 10% p.a. This
term deposit will provide an opportunity to individual/joint customers to enjoy higher
returns that will automatically be credited to his/her current/PLS/RP/BBA account on
1st working day of each month.
2. Expected Rate of profit is 10% Per annum (as per PLS governing rules)
3. Profit will be automatically credited on the 1st working day of each month into
customers Current/PLS/RP/BBA account
4. Free Personal Accident Insurance coverage up to the deposit amount or Rs.
1,500,000/- whichever is lower.
5. Customer can avail financing facility up to 90% of the deposit(as per banks
policy)
6. Any Pakistani resident over the age of 18 can open this account
7. Alfalah Mahana Amdan term deposit can be maintained only at any one BAL
branch with a maximum cap of Rs. 15 Million. An undertaking shall be
obtained from the customer certifying that he/she is not availing Alfalah
Mahana Amdan Term Deposit Receipt facility from any other BAL
branch.(included in AOF)
8. Alfalah Mahana Amdan TDR will be issued for three years tenure with auto
renewal facility of principal amount i.e. the facility will be renewed
automatically on maturity (i.e. 3 years)
Alfalah Mahana Amdan TDR will be subject to Zakat, Withholding Tax as well as any
other applicable taxes.
Alfalah Education
Alfalah Education is a Term Deposit product with No Additional Cost (NAC) education
insurance cover for account holders with school going children. Alfalah Education
Account , beside offering competitive return on TERM DEPOSIT , offers tuition fee
reimbursement of children for 15 years of schooling or up to their 20th birthday, in
the unfortunate event of the death (either through accident, illness or natural
causes) of the main breadwinner (account holder) parent.
Alfalah Education offers a competitive return on term deposit and secondly, it creates
a contingency provision for our school going youth‟s education in the hapless event
of the death of any major breadwinner. The product seems rewarding in the current
scenario of increasing number of children of school going age and the general public
interest in quality education of their off springs.
Features
Benefit Schedule
Lockers
Bank Alfalah provides safe deposit locker facility to its customers for safe keeping of
their valuables like documents, securities and jewellery etc.
Locker Rates
The annual license fees of the following sizes of lockers will be as follows:
The license fees lockers will be payable in advance every year and no part of the
same shall be refundable in any circumstances.
Remittance
What's more, it is easy to operate and can be used on any electronic self-printing
POS machine where VISA is accepted, locally and internationally. No more hassle of
remembering your PIN for retail transactions and no need to go to the ATM for cash
withdrawal! One swipe and your transaction is complete.
You can apply for the Alfalah HilalCard just by visiting your nearest Bank Alfalah
branch or by downloading HilalCard Application form.
Delivery of HilalCard:
Your HilalCard will be delivered at your correspondence address by courier within 5-7
days of your application submission.
The Alfalah HilalCard can be used electronically at any retail outlet or ATM that
accepts VISA cards and displays these logos:
Debit cards that are currently available in Pakistan require the card member to enter
the PIN number in order to complete a transaction. The Alfalah HilalCard is a "One-
Swipe Card" and does not require you to remember any PIN in order to execute
retail transactions. The PIN which will be delivered to you for Visa Electron will be
required for ATM based transactions only.
In order to use other debit cards currently in the market you would need to find
outlets that carry special POS machines where these cards can be used. Alfalah
HilalCard is accepted at all outlets displaying the VISA/Electron logo worldwide and
having self-printing POS terminals.
Global Acceptability:
The Alfalah HilalCard is globally accepted welcomed at all locations displaying the
VISA/ ELECTRON/PLUS logos with self-printing POS terminals. Your card is accepted
at nearly 29 million physical locations in more than 150 countries round the globe
with above 22,000 major establishments in Pakistan.
With your Alfalah HilalCard, you can pay for shopping, meals, travel, entertainment,
holiday, petrol and much more. Also it gives you access to ready cash through your
PIN (Personal Identification Number) at more than 1 million ATMs to withdraw any
amount up to your available bank account balance. This premier card service is a
convenient point-of-sale alternative for ATM cardholders who do not qualify for Visa
credit purchasing power. Through Alfalah HilalCard, you can access your Bank
Alfalah's account from anywhere in the world.
Our 24-Hours Customer Service is there to help you with your requests. Our well-
trained and qualified Customer Service team can be contacted at UAN 111-225-111.
Foreign Transactions:
Transactions made outside Pakistan will be converted from the transaction currency
to US Dollars, based on international exchange rate prevailing on that date. In order
to assist card members, all transactions will be converted to Pak Rupees for
payment. This conversation will be based on the market exchange rate quoted by
authorized money changers and in accordance with the Bank's Procedures applicable
from time to time.
If ever you lose your card, Bank Alfalah ensures that you never have to worry about
it! You are covered for all fraudulent charges made on your card as soon as it has
been reported lost to us. Just make sure that you report the loss immediately upon
discovery. You are completely secure against loss, theft after the card loss has been
reported to us.
Unlike other Cards, the Alfalah HilalCard is easy to obtain. There is no preset income
requirement to enjoy the benefits of this fast, convenient and safe. All you need to
do is open and maintain an account with any of the branches of Bank Alfalah Limited.
Simplicity:
Charge goods and services to your Alfalah HilalCard at all point-of-sale terminals
with self-printing ability displaying VISA / Electron sign in Pakistan and abroad.
Flexibility:
With Alfalah HilalCard you may withdraw cash from over 1 million ATMs (Automatic
Teller Machines) worldwide. You no longer need to worry about whether you'll make
it to the bank before closing time, because ATMs never close - they are open 24
hours a day, 7 days a week, and 365 days a year.
Promptness:
Using Alfalah HilalCard at ATMs and / or shops requires less time than queuing in the
Bank and writing out checks.
Controlled Spending:
All Alfalah HilalCard transactions are subject to authorization, which means whenever
you do a transaction the status of your account is checked. Thus you eliminate the
risk of spending the money you don't have - you yourself control your account.
Overview of Expenses:
Each single charge and each withdrawal of cash at ATM made using your Alfalah
HilalCard shall be clearly itemized on your bank statement enabling you to easily
check the status of your account.
Immediate Payment:
With Alfalah HilalCard you pay your bills immediately unlike when you use a Credit
Card and get the bill later. The amount is directly debited from your designated
Current/Savings account.
Open Ended Fund Transfer: Bank Alfalah HilalCard holders can now use
Bank Alfalah ATMs to transfer funds from any of their linked checking
accounts (linked to their Debit-Card) to any Bank Alfalah Branch account in
Pakistan. Customer will simply enter Beneficiary account and amount to
transfer on the ATM screen. Cardholder is given the option to re-confirm or
cancel fund transfer before the transaction is executed.
Link 10 Accounts to a Single Card: Bank Alfalah HilalCard holders can now
link up to TEN checking-Accounts (Own Accounts) from any / different Bank
Alfalah Branches on to a Single Debit Card.
Per Day Transfer Limit*: Daily Transfer Limit for Bank Alfalah Debit Card
holders is set to Rs. 250,000/.
Per Transaction Limit*: Bank Alfalah HilalCard holders can transfer the
entire Daily-Transfer-Limit (250,000/-) in a single transaction
Fee: Bank Alfalah HilalCard holders will be charged Rs.25/- fee per IBFT
transaction.
2. Inter-Bank Fund Transfer Features
(Fund Transfer between 1-Link Member Banks):
Inter-Bank Fund Transfer : Bank Alfalah HilalCard holders can now transfer
funds (From any of their linked accounts) using Bank Alfalah ATMs, to a bank
account in any 1-Link member bank, by simply selecting the 1-Link Member
Banks displayed on the ATM screen and then entering the
Beneficiary Account Number and Amount to be transferred. Beneficiary
Account Title and Amount to be transferred appears on ATM Screen.
Cardholder is given the option to re-confirm or cancel inter-bank fund transfer
(before the transaction is executed)
1-Link Member Bank: Card holders (Using their respective Bank ATMs) can
now transfer funds (From their Linked accounts) to any Bank Alfalah checking
Accounts in Pakistan.
Per Day Transfer Limit*: Daily Transfer Limit for Bank Alfalah Debit Card
holders is set to Rs. 250,000/-
Per Transaction Limit*: Bank Alfalah HilalCard holders can transfer the
entire Daily-Transfer-Limit (250,000/-) in a single transaction
Fee: Bank Alfalah HilalCard holders will be charged Rs.25/- fee per IBFT
transaction.
* Transfer Limit: Transfer Limits will be the total of Inter Branch & Inter Bank Funds
transferred by the Card Holder using Bank‟s ATMs during the day.
We now entertain the following Utility Bills Payments on Bank Alfalah ATMs country-
wide with NO additional charges during the initial phase:
Alfalah HilalCard holders can deposit cash in real-time to any of their linked Accounts
using Bank Alfalah CDMs (Cash Deposit Machines) which automatically recognize the
following notes:
Rs. 5000/-
Rs.1000/- (Old and New Currency Format)
Rs. 500- (Old and New Currency Format)
Rs. 100/- (Old and New Currency Format)
Rs. 50/- (Old Currency Format, The template for New note is in progress)
1. A magnetic strip containing coded information for the security of your card.
2. Your Signature panel
3. Visa Plus Logo
4. Bank Alfalah contact
Shah Din Manzil symbolizes more than an ideal colonial architecture. It is known by
the name of and stands testimony to the memory of its owner, the first Muslim judge
of the Lahore High Court - Justice Shah Din Humayun and substantiates Lahore's
claim as a centre of academic and cultural excellence. It has always remained as a
landmark in the historic city of Lahore with its typical architectural beauty. Over the
years, the elements of nature and neglect had rendered the building uninhabitable.
The management of Bank Alfalah has chosen to resurrect Shah Din Manzil to its
original splendor and grandeur. The restoration work is resulted in a fusion of the old
with the new, together with some interesting new design elements. This spirit of
merger that is being carried into the new design with modern building techniques
and materials assures us that the old blends seamlessly with the new, and yet hold
its own place. Bank Alfalah has also allotted 3/4th of a floor of this building to house
an I.T. library with round the clock research facilities for I.T. developers and
researchers. The bank has not changed its name and the renovated, refurbished and
redecorated building will continue with its original name i.e. "SHAH DIN MANZIL".
Shah din Manzil has developed into a state-of-the-art, technologically advanced and
intelligent office premises, which incorporates all the concepts of a modern office
while maintaining the rich facade of the building. It has been made structurally
sound with most modern and high-tech office facilities within its walls but would
retain its original and historic look from its exterior. The new look of Shah din Manzil
stands out as a model of most modern facilities blended with history and grandeur of
the past.
Shah din Manzil will always continue to remain a landmark of Lahore, and will be
a proof of Bank Alfalah's mission to contribute towards the welfare of the
community and heritage at large.
Put in simple terms, a HilalCard is a Buy Now, Pay Now option while a Credit Card
is a Buy Now, Pay Later option. Alfalah HilalCard allows the following facilities:
No monthly repayment.
No interest charged.
Alfalah HilalCard is accepted at over 29 million physical locations in more than 150
countries around the globe, with more than 22,000 establishments in Pakistan
Purchase Limit
Your purchase limit is equivalent to the available balance in your account. Please
note that if you have multiple accounts with Bank Alfalah Limited, only the default
account that you have designated in the application form will be used. Moreover,
your daily transaction limit is up to Rs. 50,000/- on cash and Rs. 50,000/- on retail
transactions in case of Classic HilalCard and in case of Gold HilalCard, upto Rs.
1,00,000/- on cash and Rs. 1,00,000/- on retail transactions.
Do's
Keep an eye on your HilalCard at any merchant outlet; always ensure that
your Card is within sight. The merchant's personnel should swipe your
HilalCard once on the self printing POS terminal and not on any other devices.
Should you feel anything suspicious, speak to the manager at once.
While using your HilalCard at any merchant establishment, ensure all details
have been entered correctly and completely before signing the charge slip.
Always use the same signature as that on your HilalCard.
Retain your copy of the charge slip for future reference.
After using your HilalCard at the merchant establishment, please ensure that
the card returned to you belongs to you.
Don'ts
Alfalah HilalCard can be used on more than 1 million ATMs around the world to
withdraw any amount up to your available designated bank account balance.
For ATMs that provide you the Account Select facility requesting you to
specify the kind of account you want to access, please proceed as follows:
Follow the standard steps (as guided on the screen) and complete your
withdrawal.
You also have the option of withdrawing the cash by requesting an Over-the-Counter
Cash Withdrawal at all VISA member financial institutions worldwide, or at any of the
Bank Alfalah branches, or other VISA member banks in Pakistan.
The daily cash withdrawal limit for Classic HilalCard is up to Rs. 50,000/- and for
Gold HilalCard is Rs. 100,000/-. Please note that different ATMs have varying
maximum limits for cash disbursement per transaction. Please check the ATM screen
for the same.
Report the loss, theft or damage of your HilalCard immediately to Bank
Alfalah Limited on 111-225-111, so that your HilalCard can be cancelled or
reissued whatever maybe required.
Upon receiving a renewal HilalCard, please destroy the old card by cutting it
vertically into two pieces.
Please destroy your PIN mailer once you memorize your PIN.
Never disclose your Personal Identification Number (PIN) to anyone. Always keep
your card and PIN separately (if not destroyed).
In case your HilalCard is lost or stolen, you just need to immediately report the loss
by calling the Bank Alfalah Call Centre.
It is also advisable to report the loss in writing to the bank. A new card will be issued
to you within 1 week of reporting this loss. Your replaced card will be delivered only
at your HilalCard correspondence address within Pakistan.
You are protected from any purchase transactions done on your card, from the time
you report the loss to us. There will be a nominal charge of Rs. 500 for replacement
of the card.
While traveling, please keep the enclosed Quick Reference Numbers with you for
emergency assistance at all times.
Anguilla 1-800-847-2911
Antigua 1-800-847-2911
Argentina 0800-666-0171
Aruba 800-1518
Australia 1800 450346
Austria 0800 293 084
Bahamas 1-800-847-2911
Bahrain 800-006
Barbados 1-800-847-2911
Belgium 0800 78465
Bermuda 1800 6230127
Bolivia 800-10-0188
Bonaire 001-800-847-2911
Brazil 0800 891 3680
British Virgin Islands 1-800-847-2911
Brunei Access Code 800-1111
then 866 765 9644
Canada 1866 639 1911
Cayman Islands 1-800-847-2911
Chile 1230-020-2136
China 10800 4400027
Columbia 01800 912 5713
Costa Rica 0800-011-0030
Curacao 001-800-847-2911
Denmark 808 83399
Dominica 1888 425 2844
Dominican Republic 1-800-847-2911
Finland 0800-11-0057
France 0800 904349
Germany 0800 1822891
Greece 00800 4412 1092
Grenada 1-800-847-2911
Guam 888 425 0227
Guatemala 1-800-999-0115
Hong Kong 800 900 782
Hungary 06800 14352
India Access Code 000-117
then 866 765 9644
Indonesia 001 803 44 1600
Ireland 1800 509042
Israel 1-800-941-1605
Italy 800 781 769
Jamaica 0-800-847-2911
Japan 00531 44 0022
Korea 00 308 44 0050
Liechtenstein 0800-89-4732
Luxembourg 0800-2012
Macau 0085230028561
Financial services
During the past few years, SFU has been successful in sourcing and participating in a
number of prestigious transactions involving large amounts.
Some of the value added services offered by SFU include the following:
Loan syndication
Guarantee syndications
Financial restructuring
Small and Medium Enterprise (SME) means an entity, ideally not a public limited
company, which does not employ more than 250 persons (if it is manufacturing /
service concern) and 50 persons (if it is trading concern) and also fulfills the
following criteria of either „a‟ and „c‟ or „b‟ and „c‟ as relevant:
(a) A trading / service concern with total assets at cost excluding land and building
up to Rs 50 million.
(b) A manufacturing concern with total assets at cost excluding land and building up
to Rs 100 million.
(c) Any concern (trading, service or manufacturing) with net sales not exceeding Rs
300 million as per latest financial statements.
Realizing its corporate social responsibility and carrying forward the image of "The
Caring Bank", Bank Alfalah started a separate department at the Head Office level in
early 2004. The SME Department was established with a mandate to foster SME
finance at BAL, explore opportunities for developing structured product programs for
SMEs, introduce the concept of Dedicated SME officers and finding market based
solutions to fill the financing gap to this important and under-served business
segment.
Bank Alfalah‟s first SME product Alfalah Karobar Finance is a running finance facility
based on projected cash flows. Under AKF, we offer working capital finance (Rs.0.5
million to Rs. 10 million) to SME‟s at highly competitive rates. We have a team of
professional credit officers who provide expert financial advice along with customized
packages to a diverse range of business clientele. The product is available to SMEs
through our 86 branches in 38 cities.
Bank Alfalah took another step towards addressing the needs of the industry by
introducing Alfalah Milkiat Finance. AMF is aimed at strengthening the Small and
Medium Enterprises viz a viz their business premises. Alfalah Milkiat Finance offers
comprehensive and flexible financing packages from Rs. 0.5M up to Rs. 20 million for
the purchase, renovation and expansion of business premises.
Tailor-made product for SMEs for their working capital financing based on the
cash flow methodology. (Our Edge = Better pricing, quicker TAT and low
processing charges.)
1. Resident Pakistanis
5. Overall debt burden not to exceed 40% of the projected cash flows
over the period of financing.
Turn-around-time for the approval of AKF would be 20 working days from the
date of receipt of complete LAF along with its attachment.
Alfalah Milkiat Finance (AMF) is a unique long term financing facility offered to SMEs
to purchase, renovate or expand their business premises. It is being offered keeping
in mind requirements of the small business owner who needs to take his/her
business to the next level.
AMF is grouped into four sub categories to help you identify which arrangement suits
your needs best. .
AMF 1,2 & 3 shall be repayable in 2-12 years whereas AMF-4 shall be repaid
in 2-4 years.
Leasing finance
In modern days leasing has now become an economic and financial reality of primary
importance. It is the originality of the leasing techniques and its economical
advantages, which has enabled it to enter the world of industrial investment in
Pakistan and on the international scene.
The lease finance facilities are available for a variety of assets (imported/local)
conforming but not limited to the following categories:
1. Vehicles (Private & Commercial)
3. CNG Equipment
1. Sole Proprietors
BAL works closely with its existing and prospective business partners to deliver most
comprehensive and tailored leasing solutions to meet all asset needs.
BAL offers the most competitive and flexible terms & conditions for lease
concerning choice of assets, repayment, pricing, and tenor which range between
3 to 5 years commensurating with the specific requirement of the lessee, useful
life of the assets and client‟s ability to repay the lease rentals.
Agriculture finance
Bank Alfalah Limited acknowledging the vital role of a agriculture in the economic
development of Pakistan has designed Rural Finance Program named as "BANK
ALFALAH ZARIE SAHULAT". The product is designed to cater for multiple financing
requirements of our farming sector.
BANK ALFALAH ZARIE SAHULAT is available for Short, Medium and Long terms.
Bank Alfalah Limited is committed to make dreams come true by making Pakistan's
Rural Economy healthier and stronger
BANK ALFALAH'S ZARIE SAHULAT offers finance facilities covering entire spectrum of
Farm and Non-Farm activities both for production and development purpose. We
offer following wide range of Agri Finance Products to encourage farmers to increase
farm production.
Alfalah Bills /Guarantee Zarie Sahulat ( for growers corporate clients only).
Alfalah Lease Zarie Sahulat
The eligibility criteria observed while extending Agri finance to farmers under various
products of Bank Alfalah Zarie Sahulat is :
The applicant is an individual /entity engaged in Agri activities identified in the
foregoing paragraph.
The applicant must be able to produce proper securities pass book acceptable
to the Bank.
The minimum and maximum age shall be 18 years and 65 years respectively
(upper age limit relaxation considered on case to case basis).
Copy of CNIC.
Platinum card
As a Classic Blue Cardholder you have a privilege of having access to all features
of Alfalah VISA Credit Cards including two free supplementary cards
Now for the first time in Pakistan, Bank Alfalah has introduced a credit card
exclusively for women. This card has its unique features which have been tailor-
made for women in Pakistan.
Liability
The liability of this card depends on what basis this card has been applied for:
If the female is applying on her own income basis, she herself will be liable to
pay for the amount spent through the card(s).
If the female is a house wife and does not have any direct income source, she
can apply for the card through the person responsible for the household (i.e.
husband or father) who will sign an undertaking to be responsible for the amount
spent through all the card(s) issued under this scheme.
Student card
For the first time in Pakistan, Bank Alfalah introduces a credit card for Students.
This card is for you if you are enrolled in a professional university (as per Bank
Alfalah‟s approved list) with 15 years of schooling experience.
Now you can pay your fee, buy books or just chill out with Alfalah VISA... :-) Not
only this but you will also earn reward points and can redeem them for a TV, Mobile
Phone, CD player & DVDs etc.
Requirements
o Karachi
Indus Valley
FAST University
o Islamabad
Quaid-i-Azam University
Bahria University
Air University
Supplementary Cards
All Bank Alfalah Basic Card members can apply for supplementary cards in separate
categories including Son‟s Card, Daughter‟s card (children who are above 13 years of
age) and House Staff‟s card. This feature has been introduced for the first time in
Pakistan, yet another beginning made by Bank Alfalah Credit Cards. In addition,
supplementary cards can be issued to anyone you like thus giving you complete
freedom of choice (Only 1 supplementary card will be issued to Awami Card holder) .
Monitoring
Now you don't have to maintain that little diary recording your day to day expenses.
With the Women's Exclusive Card, your statement will contain all the detail that you
need to know….who spent what, where and how much!
Mini card
Forget your wallet and chill out with Alfalah VISA Mini!
Visa Mini is a practical and convenient part of your everyday life - whether you go for
shopping, dine out, buy grocery, want to go for holidays or feel like buying
something of interest while you are out just for a jog!
You can take it with you anywhere you like with no hassle as it has a perforated hole
in the bottom left corner making it attachable to your key chain, mobile phone or
other day-to-day carry along device.
43% smaller than the regular sized credit card with the same features and
benefits.
Has the same security features as the regular sized Alfalah VISA credit card.
Features
No Joining Fee
No Annual/Renewal Fee
Global Acceptability
Revolving Credit
Statement of Account
Fortunes
Join Alfalah VISA without paying any joining fee. Start enjoying your free card from
the moment you get hold of it.
Alfalah VISA is the only credit card in Pakistan with no annual or renewal fee, so
benefit from your card without worrying about any renewal fee.
Bank Alfalah offers balance transfer facility to all its Card members - the easy and
convenient way to settle unsettled credit card payments on all existing credit cards in
Pakistan. As an Alfalah VISA Card member you can avail balance transfer facility at a
low rate of only 1.50% (18% APR) per month (for initial six months), which is the
lowest in Pakistan. The balance transfer facility can only be availed if the total
outstanding balance does not exceed beyond the credit limit assigned by Bank
Alfalah for Alfalah VISA card.
Avail balance transfer facility by filling out our Balance Transfer Facility Form.
Print the form, fill out all the fields, sign it and send it to us through courier.
OR
Drop it in at any of Bank Alfalah drop boxes available in all Bank Alfalah Branches.
Global Acceptability
Your Bank Alfalah VISA card is your partner everywhere and is globally accepted and
welcomed at locations displaying the VISA logo. It is accepted over 29 million
locations in more than 150 countries around the globe and at over 22,000
establishments in Pakistan.
Now you can avail Cash Advance Facility up to 50% of your available credit limit.
Enjoy the benefits of this exclusive offer on your Bank Alfalah Credit Cards. You can
get cash from Alfalah ATMs or cash counters of Bank Alfalah branches and other
VISA member banks in Pakistan.
Revolving Credit
With Alfalah VISA you have the option of paying only 5% of your outstanding
balance by the payment due date. Service charges will be levied on the balance
unpaid spending and carried forward. These charges are calculated on a daily basis
from the transaction date for all cash and retail transactions. The following month
you have the option of either the full amount payment or if you wish, pay only the
minimum amount due and revolve again.
Gift your family members with exclusive Alfalah VISA supplementary cards and let
them also enjoy the privileges of Alfalah VISA. Only Alfalah VISA gives you the
unique feature of having up to six free supplementary cards for anyone you care
for. All supplementary Card members share your credit limit. All charges incurred on
the supplementary cards will be reported on your monthly statement.
Effective 7 June 2005, all VISA credit cards being issued by our Card Division will
have an expiry of 3 years on them.
Our well-trained and qualified phone banking team is available to help you 24 hours
a day. Just dial for:
Whether you make transactions in Dollars or any other currency, for your
convenience, all your billing will be in PAK Rupees.
Alfalah VISA offers a comprehensive cover up to Rs. 3.5 Million on Alfalah VISA Gold
Card in case of an accident, while traveling on any common carrier. It is applicable
only if the tickets are charged through Alfalah VISA card. The details are given as
follows:
Limits of Indemnity:
Coverage::
Personal accidents travel insurance for card holders during travel only, if ticket is
bought using the card, as per benefits listed below.
Death:
100%
Special Exclusion:
This policy will not cover any claim due to death or permanent injury unless the
same is caused due to any accident of the carrying vessel/vehicle.
Geographical Limit:
MASTER CARDS
Your Bank Alfalah Titanium MasterCard is your partner everywhere and is globally accepted and
welcomed at locations displaying the MasterCard logo. It is accepted at nearly 25 million locations
around the globe and at over 22,000 Bank Alfalah’s merchant establishments in Pakistan.
Alfalah Titanium MasterCard lets you pay for shopping, travel, entertainment, meals and much
more. You have access to cash at more than 1 million ATMs worldwide and 2200 1Link ATMs in
Pakistan. With your Alfalah Titanium MasterCard and PIN (Personal Identification Number) you
can withdraw any amount upto 50% of your assigned credit limit.
You can generate PIN through IVR (Interactive Voice Response). Please ensure that your PIN is
kept safe and confidential. In case it gets known to someone else report the matter to our Toll
Free number 0800-22225.
You also have the option of withdrawing cash by requesting an Over-the-Counter Cash Advance
at 300,000 financial institutions worldwide or at any Bank Alfalah Branch/ATM or participating
VISA member banks in Pakistan.
To keep a check on the transactions you have made on your Alfalah Titanium MasterCard, you
will receive a monthly statement indicating the following:
i) Purchases
If you fail to receive your statement within 7 days of your statement date, immediately inform
our phone banking staff at 0800-22225.
Our 24-Hour Phone Banking Service is there to help you with your requests. Our well-trained and
qualified Phone Banking team will be able to assist you in:
Foreign Transactions
Transactions made outside Pakistan will be converted from the transaction currency to US
Dollars, based on international exchange rate prevailing on that date (Currency Conversion rate is
a rate selected by MasterCard Worldwide from the range of rates available in wholesale currency
markets for the applicable processing date, which may vary from the rate MasterCard Worldwide
itself receives, or the government-mandated rate in effect for the applicable processing date in
each instance, plus or minus any adjustment determined by the issuer). In order to assist card
members, all transactions will be converted to Pak Rupees for payment. This conversion will be
based on the market exchange rate quoted by authorized money changers and in accordance
with the Bank’s Procedures applicable from time to time.