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Designing NetApp Solutions

NETAPP UNIVERSITY

Designing NetApp Solutions


Student Guide
Course ID: CP-ILT-NATSPDNS-REV01
Catalog Number: CP-ILT-NATSPDNS-REV01-SG
Content Version: 1.0

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ATTENTION
The information contained in this course is intended only for training. This course contains information and activities that,
while beneficial for the purposes of training in a closed, non-production environment, can result in downtime or other
severe consequences in a production environment. This course material is not a technical reference and should not,
under any circumstances, be used in production environments. To obtain reference materials, refer to the NetApp product
documentation that is located at http://now.netapp.com/.

COPYRIGHT
2014 NetApp, Inc. All rights reserved. Printed in the U.S.A. Specifications subject to change without notice.
No part of this document covered by copyright may be reproduced in any form or by any meansgraphic, electronic, or
mechanical, including photocopying, recording, taping, or storage in an electronic retrieval systemwithout prior written
permission of NetApp, Inc.

U.S. GOVERNMENT RIGHTS


Commercial Computer Software. Government users are subject to the NetApp, Inc. standard license agreement and
applicable provisions of the FAR and its supplements.

TRADEMARK INFORMATION
NetApp, the NetApp logo, Go Further, Faster, ASUP, AutoSupport, Campaign Express, Customer Fitness, CyberSnap,
Data ONTAP, DataFort, FilerView, Fitness, Flash Accel, Flash Cache, Flash Pool, FlashRay, FlexCache, FlexClone,
FlexPod, FlexScale, FlexShare, FlexVol, GetSuccessful, LockVault, Manage ONTAP, Mars, MetroCluster, MultiStore,
OnCommand, ONTAP, ONTAPI, RAID DP, SANtricity, SecureShare, Simplicity, Simulate ONTAP, Snap Creator,
SnapCopy, SnapDrive, SnapIntegrator, SnapLock, SnapManager, SnapMirror, SnapMover, SnapProtect, SnapRestore,
Snapshot, SnapValidator, SnapVault, StorageGRID, Tech OnTap, and WAFL are trademarks or registered trademarks of
NetApp, Inc. in the United States and/or other countries.
Other product and service names might be trademarks of NetApp or other companies. A current list of NetApp trademarks
is available on the Web at http://www.netapp.com/us/legal/netapptmlist.aspx.

Designing NetApp Solutions: Welcome

2014 NetApp, Inc. This material is intended only for training. Reproduction is not authorized.

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TABLE OF CONTENTS
WELCOME .......................................................................................................................................................... 1
MODULE 1: NETAPP SOLUTIONS FOR SYSTEM ENGINEERS ................................................................. 1-1
MODULE 2: NETAPP DATA ONTAP FOUNDATION TECHNOLOGY ......................................................... 2-1
MODULE 3: DATA ONTAP VALUE-ADDED TECHNOLOGIES ................................................................... 3-1
MODULE 4: DATA ONTAP IN THE DATA CENTER ..................................................................................... 4-1
MODULE 5: DATA ONTAP SERVER AND APPLICATION INTEGRATION ............................................... 5-1
MODULE 6: NETAPP MANAGEABILITY TOOLS ........................................................................................ 6-1
MODULE 7: STORAGEGRID ....................................................................................................................... 7-1
MODULE 8: E-SERIES AND EF-SERIES STORAGE SYSTEMS ................................................................. 8-1
MODULE 9: NETAPP ALL-FLASH ARRAY PORTFOLIO ............................................................................ 9-1
MODULE 10: BASIC DESIGN TOOLS ........................................................................................................ 10-1
MODULE 11: DETAILED DESIGN TOOLS ................................................................................................. 11-1
MODULE 12: DATA COLLECTION AND ANALYSIS ................................................................................. 12-1
MODULE 13: NEXT STEPS: TOOLS AND RESOURCES FOR NETAPP ACCREDITED TECHNICAL
SALES PROFESSIONALS ........................................................................................................................... 13-1

Designing NetApp Solutions: Welcome

2014 NetApp, Inc. This material is intended only for training. Reproduction is not authorized.

NetApp University - Do Not Distribute

Designing NetApp
Solutions
Course ID:
CP-ILT-NATSPDNS-REV01

NetApp Confidential

DESIGNING NETAPP SOLUTIONS


Course ID: CP-ILT-NATSPDNS-REV01
Content Version: 1.0

Designing NetApp Solutions: Welcome

2014 NetApp, Inc. This material is intended only for training. Reproduction is not authorized.

NetApp University - Do Not Distribute

Classroom Logistics
Schedule
Start time
Stop time
Break times

Safety
Alarm signal
Evacuation procedure
Electrical safety
guidelines

Facilities
Food and drinks
Restrooms
Phones
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CLASSROOM LOGISTICS

Designing NetApp Solutions: Welcome

2014 NetApp, Inc. This material is intended only for training. Reproduction is not authorized.

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Course Objectives
By the end of this course, you should be able to:
Describe the core NetApp technologies,
products, and solutions needed to design a
customer solution
Use the major NetApp field tools to design a
customer solution
Create an integrated business solution
Locate NetApp field resources

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COURSE OBJECTIVES

Designing NetApp Solutions: Welcome

2014 NetApp, Inc. This material is intended only for training. Reproduction is not authorized.

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Course Agenda: Day 1


Morning
Module 1: NetApp Solutions for System Engineers
Module 2: NetApp Data ONTAP Foundation
Technology
Module 3: Data ONTAP Value-Added Technologies

Afternoon
Module 4: Data ONTAP in the Data Center
Module 5: Data ONTAP Server and Application
Integration
Module 6: NetApp Manageability Tools

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COURSE AGENDA: DAY 1

Designing NetApp Solutions: Welcome

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Course Agenda: Day 2


Morning
Module 7: StorageGRID
Module 8: E-Series and EF-Series Storage
Systems

Afternoon
Module 9: NetApp All-Flash Array Portfolio

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COURSE AGENDA: DAY 2

Designing NetApp Solutions: Welcome

2014 NetApp, Inc. This material is intended only for training. Reproduction is not authorized.

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Course Agenda: Day 3


Morning
Module 10: Basic Design Tools
Module 11: Detailed Design Tools

Afternoon
Module 12: Data Collection and Analysis
Module 13: Next Steps: Tools and Resources
for NetApp Accredited Technical Sales
Professionals

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COURSE AGENDA: DAY 3

Designing NetApp Solutions: Welcome

2014 NetApp, Inc. This material is intended only for training. Reproduction is not authorized.

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NetApp University Information Sources


NetApp Support
http://support.netapp.com

NetApp University
http://www.netapp.com/us/services/university/

NetApp University Support


http://netappusupport.custhelp.com
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NETAPP UNIVERSITY INFORMATION SOURCES

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Designing NetApp Solutions: Welcome

2014 NetApp, Inc. This material is intended only for training. Reproduction is not authorized.

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Module 1
NetApp Solutions for System
Engineers

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MODULE 1: NETAPP SOLUTIONS FOR SYSTEM ENGINEERS

1-1

Designing NetApp Solutions: NetApp Solutions for System Engineers

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Module Objectives
After this module, you should be able to:
Describe the current business trends that
influence your customers buying decisions
Describe the solutions that the NetApp shared
storage and dedicated storage infrastructures
provide

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MODULE OBJECTIVES
After this module, you should be able to describe the current business trends that influence your customers
buying decisions and the solutions that the NetApp shared storage and dedicated storage infrastructures
provide.

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Lesson 1
Overview of the NetApp Portfolio

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LESSON 1: OVERVIEW OF THE NETAPP PORTFOLIO


In this lesson, you review the top trends that shape your customers business decisions. This lesson introduces
the NetApp portfolio of solutions for the shared storage infrastructure and for dedicated storage solutions.

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Trends that Shape Your Customers


Business

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TRENDS THAT SHAPE YOUR CUSTOMERS BUSINESS


NetApp has identified four major industry trends that impact your customers and the decisions they make
regarding their IT infrastructures.

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Cloud services, rather than in-house company resources will deliver more IT.
The amount of data your customers manage is growing rapidly, and they are asking how to manage big
data. They want to apply integrated analytics to these vast stores of data. As new approaches are created,
traditional analytics-oriented approaches break down. The new approaches generate application-level
decisions with big implications for storage infrastructures.
Mobile, hand-held devices such as iPhones, iPads, and Android devices are proliferating, and employees
are bringing them to work. When it comes to mobility, expectations of corporate IT are rising. Your
customers users want access to all of their information and applications through any device at any time.
The bring your own device trend is changing the way people think about storage architectures.
Flash technology presents one of the biggest opportunities for IT and for you. Flash changes the way
performance can be delivered from storage systems to applications.

Designing NetApp Solutions: NetApp Solutions for System Engineers

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Industry-Leading Storage Innovation

Corporate
Data Centers

Cloud
Data Centers

Flash Arrays

for ultrahigh performance

E-Series

Clustered Data ONTAP


for shared infrastructure

for performance at scale

StorageGRID

for web-scale object storage

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INDUSTRY-LEADING STORAGE INNOVATION


To address the various workloads in the new hybrid cloud environment, NetApp has a clear product strategy
that will create market-leading storage innovation for shared infrastructure. NetApp will design a set of
storage innovations for dedicated workloads and will increase our ability to leverage every aspect of cloud
computing, And NetApp has the best flash agenda in the world.
To accomplish all this, we have a rich portfolio of solutions to address shared infrastructure and dedicated
workloads in NAS and SAN environments.

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Were revolutionizing shared virtual infrastructure with clustered Data ONTAP, offering a unified
platform for SAN and NAS.
Our flash portfolio offers a suite of all-flash and hybrid (flash accelerated) arrays for ultraperformance
when it is needed.
For dedicated SAN workloads, where the data management is built into the application, our E-Series
solution offers a excellent price/performance ratio and high-capacity characteristics.
And we continue to advance our presence in the emerging market of object storage with our StorageGrid
solution running on E-Series.

Designing NetApp Solutions: NetApp Solutions for System Engineers

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Clustered Data ONTAP


ERP

Messaging

VDI

Hypervisor

Clustered Data ONTAP

One Unified Architecture


Zero planned downtime
In-place controller upgrade
Richest set of storage efficiency
technologies
Fastest backup and recovery
SAN and NAS data access from a
single unified, scale-out platform
Unified storage offering secure
multi-tenancy
Single management framework

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CLUSTERED DATA ONTAP


Clustered Data ONTAP addresses the challenges of your customers growing and dynamic businesses by
extending the innovation of NetApp Data ONTAP, the worlds number-one branded storage operating
system. Our unified cluster architecture scales and adapts to your customers changing needs, reducing risk
and cost. Clustered Data ONTAP is designed to eliminate downtime, so that the infrastructure can be serviced
without disrupting access to user data and applicationseven during regular business hours.
Proven operational efficiency helps your customers simplify their overall storage environment and manage
storage infrastructure at scale by automating important processes and increasing productivity. Customers can
add capacity across SAN and NAS environments as they growwithout reconfiguring running applications.
With NetApp, your customers can start small and grow big without the disruptive hardware upgrades that
other storage vendors require.
Clustered Data ONTAP manages up to 24 storage controllersor nodesas a single logical pool, so your
customers operations scale more easily. NetApp supports the broadest set of storage protocols and is the only
provider to deliver SAN and NAS data access from a single, unified scale-out platform.

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E-Series System Overview


A superior price/performance ratio for SAN,
with application-driven data management,
E-Series systems offer:
Easy installation and low maintenance
Affordability
Modular design
E2600

Tunable, sustained performance

E2700

Flash integration

E5400
E5500

Automated management

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E-SERIES SYSTEM OVERVIEW


E-Series systems provide versatile, reliable storage that can appeal to a wide range of customersfrom entryclass up to big data, high-performance computing environments. The key for these different segments is that
E-Series systems deliver a superior price/performance ratio for SAN, where applications set the requirements
for data management. In businesses of all sizes, customers appreciate the E-Series systems easy installation,
low maintenance, and affordability.

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StorageGRID for Big, Unstructured Data

Stores billions of data sets, dozens of petabytes


Can create, manage, and consume content
globally
Offers intelligent data classification and access
Leverages E-Series strengths: costeffectiveness, high density, and high availability
Archives data for healthcare, enterprise, media,
and Storage-as-a-Service

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STORAGEGRID FOR BIG, UNSTRUCTURED DATA


The NetApp distributed content repository solutionconsisting of NetApp StorageGRID software and
NetApp E-Series storage systemsaddresses the needs of organizations that require large, distributed,
multisite content repositories.
StorageGRID simplifies the management of massive fixed-content storage systems and enables storage to be
tiered based on access requirements. Archives can scale to petabytes of data across geographically dispersed
sites while ensuring data integrity and availability.
One NetApp customer, a large nonprofit U.S. healthcare organization with more than 35,000 employees and
hospitals and other facilities in seven states, needed to address the rising costs and complexity associated with
its 1.5 petabyte storage infrastructure. Because it performs more than 800,000 radiology and cardiology
procedures annually, the organization faced 30 percent year-over-year data growth in its PACS storage
environment alone.
To date, our customer has deployed 10 petabytes over 154 sites for image archives. The customer realized a
storage cost savings of 30 percent to 40 percent by moving data between tiers of storage based on access
needs instead of relying on a nontiered, monolithic storage system. By leveraging the grid architecture, which
has minimal downtime, and increased uptime, they can now complete online migrations without planned
downtime.

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The NetApp Flash Portfolio


EF-Series

FlashRay

All-Flash
Arrays

Hybrid
Arrays

Broadest Flash Portfolio

Server

Storage

Flash
Cache

Virtual
Storage
Tier
for FAS

Flash
Pool

Server

SSD
Cache

SSD
Cache
for
E-Series

CapacityOptimized
Drives

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THE NETAPP FLASH PORTFOLIO


NetApp has the most comprehensive portfolio of flash solutions, which are designed to maximize the value of
flash for your customers. All-flash arrays are ideal for customers with workloads that are small in physical
capacity but have extremely high performance needs. The Flash Cache, Flash Pool, and Flash Accel features
integrate with the FAS series and enable your customers to put flash where they need it: in controllers, arrays,
or servers. E-Series solid-state drive flash (also called SSD flash) accelerates performance for file services,
databases, messaging, and web applications.

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NetApp Solutions for Storage and


Data Management
The only storage solution to deliver SAN and NAS
data access
The only cluster unified storage architecture

Versatile block storage solutions


The most comprehensive portfolio of flash solutions

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10

NETAPP SOLUTIONS FOR STORAGE AND DATA MANAGEMENT


As the role of IT expands in perspective, becoming a broker of services, IT enables businesses to take
advantage of new opportunities and respond to unpredictable changes.
NetApp has superior solutions for shared and dedicated environments, for data centers and the cloud, and the
most comprehensive portfolio of flash to meet all your customers needs. NetApp offers the only storage
solution to deliver SAN and NAS data access from a single, unified, platform. The NetApp unified storage
platform combines nondisruptive operations, proven efficiency, and seamless scaling. Our versatile block
storage solutions deliver an excellent price/performance ratio and superior performance SLAs. And dont
forget our comprehensive portfolio of flash solutions.

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Lesson 2
Unbound Cloud: The NetApp Cloud
Strategy

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11

LESSON 2: UNBOUND CLOUD: THE NETAPP CLOUD STRATEGY


NetApp is committed to providing the best cloud solutions to your customers so that they can confidently
manage and maintain control of their data across any cloud. In this lesson, you learn about challenges that
your customers face as they move to the cloud and about cloud solutions that will help your customers
seamlessly manage their IT infrastructures and services.

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Customer Challenges: Cloud Strategy


Maintaining control of
data
Satisfying the
requirements of diverse
users
Managing data for
different workloads
Matching public cloud
flexibility, capacity, and
cost efficiencies
Moving data in and out of
the cloud
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12

CUSTOMER CHALLENGES: CLOUD STRATEGY


Your customers who want to move to the cloud face many challenges. They find it difficult to maintain
control of data as it moves beyond the data center to a public or hybrid cloud. It isnt easy to meet IT
requirements that can satisfy the needs of diverse users, including developers. IT is being asked to manage
data for different workloads across multiple clouds, but some customers find it too difficult to provide internal
IT services that match public cloud flexibility, capacity, and cost efficiencies. Inconsistent data formats and
costly data transport also make it difficult to move data in and out of the cloud.

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The NetApp Cloud Message

Universal Cloud Data Platform

Dynamic Data Portability

Extensive Customer Choice

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13

THE NETAPP CLOUD MESSAGE


These three pillars support NetApp cloud messaging: a universal cloud data platform, dynamic data
portability, and extensive customer choices.

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The universal cloud data platform provides a common fabric for storage and data management across all
cloud resources. The foundation for this platform is clustered DATA ONTAP.
Dynamic data portability across clouds means that your customer can move data and workloads with ease
across all instances of Data ONTAP in a multicloud environment.
Your customer has a broad range of choices for technologies, applications, and public cloud service
providers. NetApp will continue to provide an extensive array of choices for hybrid cloud operations and
support all major cloud operating systems, virtualization frameworks, and application deployment
models.

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NetApp Cloud Models

Seamless connectivity among clouds


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14

NETAPP CLOUD MODELS


The NetApp cloud strategy enables your customers to confidently manage and maintain control of their data
across any clouds. With this ability, they can accelerate innovation and IT responsiveness. Four major types
of cloud models support this strategy: public cloud service providers, hyperscale cloud providers, private
clouds, and hybrid clouds. With NetApp, your customers can seamlessly connect among these different cloud
models.

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Private Clouds
Features
Dedicated hosting and
management

Customer Considerations
IT efficiencies and lower costs

Next step for internal


virtualization and consolidation

More reliable security

Built on clustered Data ONTAP


Enhances the value of
virtualization

Reduced downtime
Opportunities for more strategic
workloads
Partnership with major cloud
management platforms

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15

PRIVATE CLOUDS
Private clouds provide a dedicated infrastructure that hosts, manages, and stores data. These resources are
shared across departments in a company, but they arent shared with other companies. A private cloud is a
viable next step for organizations that have already begun virtualizing and consolidating their storage
infrastructures and other IT resources.
Customers that provide viable private cloud opportunities want to lower costs and increase IT efficiencies.
They want to reduce planned and unplanned downtime and increase the reliability and security of their data
infrastructures. Because private cloud solutions are hosted behind an organizations firewall, customers often
consider them for strategic workloads. NetApp has partnerships with all the major cloud management
platforms and offers solutions that can be implemented with most existing infrastructures.

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Public Clouds
Features
Shared facilities provided by a
service provider
Ready and available in the
market
Self-service, pay-as-you-go
model

Customer Considerations
Easiest transition to the cloud
Quick scaling to meet changing
requirements
Appropriate for less missioncritical applications
Does not compete with NetApp

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PUBLIC CLOUDS
Public clouds host your customers data in a shared facility that is managed by a service provider. These
service providers are readily available in the market, and they frequently offer self-service, pay-as-you-go
models. Because the infrastructure is off-site and is not owned directly by your customer, public clouds can
offer an easy transition to the cloud and can quickly scale to meet the customers changing requirements. This
solution is often suggested for applications that arent mission critical. NetApp doesnt provide cloud services
and isnt in competition with service providers.

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Hybrid Cloud
Offers flexibility for future growth
Requires integration and management across
infrastructures

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17

HYBRID CLOUD
The hybrid cloud model offers your customers great flexibility and is ideal for organizations that are planning
for future growth. Hybrid cloud solutions require integration and management across private (on-premises)
and public (off-site) infrastructures.

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Hyperscale Cloud Providers


NetApp is the first and only storage company to
partner with Amazon Web Services (AWS) to
provide:
Benefits of the cloud on a proven enterprise
storage platform
Agility to adjust the cloud resource mix as
business dictates

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18

HYPERSCALE CLOUD PROVIDERS


The NetApp Private Storage for AWS hybrid cloud model provides much of the efficiency and agility of
cloud computing along with the increased control and customization that can be achieved through dedicated
private resources. NetApp and its partners provide organizations with the control and the flexibility required
to reap the full benefits of hybrid cloud infrastructures.

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Customer Benefits

Cost savings

Ease of management

Reduced licensing and


billing complexities

Flexibility and scalability


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19

CUSTOMER BENEFITS
With NetApp cloud solutions, your customers will save money by paying for only the services and software
they use. Your customers will eliminate some of the complexities that come from licensing and billing for the
software and services associated with their IT infrastructures. They wont need to worry about replacing
obsolete hardware or software. In some cases, there are no installation or maintenance contracts to manage, no
hardware or software upgrades to implement, and no software licensing issues. With the flexibility and
scalability that this model can provide, end users can increase storage capacity on demand, deploy and
implement new services or software as needed, and increase data accessibility. Your customers will notice an
increase in productivity, not only for their IT departments, but for their entire organizations.

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Key Cloud Strategy Takeaways


Data management
continues to be a
significant challenge for
customers moving to
the cloud.
NetApp is the
established leader in
cloud solutions.
NetApp is the only
major storage provider
to partner with
hyperscale cloud
providers.
NetApp Confidential

20

KEY CLOUD STRATEGY TAKEAWAYS


Your customers will continue to be challenged with storing and managing their data as they move to the
cloud. NetApp can help your customers with this challenge by providing solutions that offer seamless data
management and control in the cloud. NetApp is an established leader in the cloud, with a broad partner
ecosystem and innovative technologies, including clustered Data ONTAP.

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Lesson 3
NetApp Cloud Solutions

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LESSON 3: NETAPP CLOUD SOLUTIONS


NetApp can offer your customers a complete array of cloud solutions. These solutions include the FlexPod
data center platform from Cisco and NetApp. The FlexPod solution is a portfolio of prevalidated designs
composed of leading compute, networking, storage, and application components. The flexible platform
reduces the time required to deploy applications, reduces the total cost of IT, and reduces risk and complexity
in virtualized and nonvirtualized environments. The FlexPod family has been expanded with new categories
of validated designs. FlexPod Express is designed for midsize businesses, FlexPod DataCenter is for
enterprises and service providers, and FlexPod Select supports dedicated and high-performance environments,
including big data.

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Cloud-Related Customer Challenges


The scale and complexity of data-driven
environments
The need to match business requirements while
keeping costs low
The lack of in-house expertise and resources to
transform a data center to a state-of-the-art private
cloud

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CLOUD-RELATED CUSTOMER CHALLENGES


As the scale and complexity of data-driven environments increases, the private cloud model can deliver ondemand and secure access to pools of IT resources, empowering companies to increase flexibility and
efficiency while cutting capex and opex. The private cloud is a powerful and cost-effective framework that
your customers can deploy to meet a wide variety of enterprise and departmental needs.
Todays data-driven world demands new IT solutions, but enterprise IT is already overburdened. Most
organizations dont have the expertise or in-house resources to orchestrate the strategic planning and
execution that would transform a data center to a state-of-the-art private cloud environment that will meet
their current and future needs.

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Data Center and Cloud

Management

Applications
Compute Pool
Fabric Pool
Storage Pool

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DATA CENTER AND CLOUD


The NetApp data center vision includes pooled, virtualized resources and applications that are deployed on a
logically defined infrastructure. A state-of-the-art data center can enable your customers to scale elastically as
business and application needs change and to deploy new applications to the shared infrastructure more
rapidly. An efficient cloud architecture provides software-based intelligence that allows for nondisruptive,
centrally controlled operations.

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NetApp Is the Storage Foundation


for the Cloud
Cloud storage needs

NetApp cloud storage

Service elasticity

Seamless scaling
Storage efficiency

Low service cost

Performance
Pooled capacity
Recoverability
Availability
Security
Service efficiency

Intelligent caching
Unified architecture and
shared virtualized storage
Integrated data protection
Nondisruptive operations
Storage encryption, antivirus,
and SMT protection
Service automation and
analytics

Shared storage optimized for virtualization to the cloud


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NETAPP IS THE STORAGE FOUNDATION FOR THE CLOUD


NetApp has a cloud solution to meet all your customers requirements. For example, if your customers are
looking for low service cost but high performance, you can offer a NetApp solution. Many of the proven
NetApp storage-efficiency products help customers manage cost, and intelligent caching products ensure
optimal performance.

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NetApp Solutions for Microsoft


Private Clouds

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NETAPP SOLUTIONS FOR MICROSOFT PRIVATE CLOUDS

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NetApp Solutions for Microsoft Private


Cloud

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26

26

NETAPP SOLUTIONS FOR MICROSOFT PRIVATE CLOUD


NetApp solutions for Microsoft Private Cloud can help your customers achieve increased IT agility and
flexibility, improved efficiency for Microsoft workloads, and integrated data protection. The key components
of NetApp for Microsoft Private Cloud include NetApp storage systems, Microsoft Systems Center 2012, and
Microsoft Windows Server 2008 R2 Hyper-V.
NetApp storage systems that run the Data ONTAP operating system provide data management capabilities,
including policy-based storage management, provisioning, backup, recovery, and disaster recovery. Microsoft
Systems Center 2012 components include System Center Virtual Machine Manager, System Center
Operations Manager, System Center Service Manager, App Controller, and Orchestrator. Microsoft Windows
Server 2008 R2 Hyper-V enables physical servers to be consolidated into virtual machines that can run
various application workloads, including Microsoft Exchange Server, SharePoint Server, and SQL Server.
System Center Virtual Machine Manager
System Center Virtual Machine Manager, along with OnCommand Plug-In for Microsoft, can alert
administrators to storage issues that affect a specific virtual machine (VM) to take remedial action.
System Center Operations Manager
Monitoring storage utilization, performance, and system health with System Center Operations Manager and
NetApp OnCommand Plug-in for Microsoft increases overall predictability of cloud deployments.
System Center Orchestrator
The combination of System Center Orchestrator with sample workflows, integration packs, and PowerShell
scripts from NetApp improves productivity and reduces risk through workflow automation.
FlexClone for Rapid Cloning
NetApp FlexVol software enables your customers to add storage capacity and expand volumeswithout
taking the NetApp storage system offline and with no disruption to the applications that are running.
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SnapMirror for Disaster Recovery


Hyper-V customers can deploy SnapMirror for VM data replication across unlimited distances. SnapMirror
software mirrors data to ensure that there is no data loss.
SnapManager for Backup and Recovery
NetApp SnapManager products for Exchange Server, SharePoint Server, SQL Server, and Hyper-V provide
backup and recovery and disaster-recovery capabilities so that customers can protect key workloads in a
Microsoft Private Cloud.
OnCommand Plug-In for Microsoft
OnCommand Plug-In for Microsoft enables users to manage servers and storage systems from within
Microsoft System Center. It integrates with System Center Operations Manager and System Center Virtual
Machine Manager and offers provisioning cmdlets for Windows PowerShell and Orchestrator integration
packs. It also delivers self-service provisioning so administrators can build simple disaster-recovery solutions
with PowerShell cmdlets provided by NetApp.
Data ONTAP Toolkit for Integration and Automation
Data ONTAP PowerShell toolkit provides deep integration with Windows and enables automation with
System Center Orchestrator for disaster recovery, provisioning, and cloning.

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Key NetApp Differentiators


Unified architecture with a single management approach
Policy-based storage management and provisioning
Integrated data protection for backup, recovery, and
disaster recovery
Predictable, secure multi-tenant platform
Deep integration with Microsoft Windows Server
2012 and System Center 2012 SP1 management platform
Industry-leading library of Windows PowerShell
cmdlets for automation
Reference implementation: FlexPod with Microsoft Private
Cloud

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27

KEY NETAPP DIFFERENTIATORS


What, exactly, sets NetApp apart from the competition? It is not just a collection of point products. It is our
integrated combination of state-of-the-art hardware, software, and professional services that enables NetApp
to deliver an agile data infrastructure for Microsoft Private Cloud environments.
Our key strengths and differentiation begin with a unified architecture that provides a single, consistent
management approach. An important aspect of that approach is our automated, policy-based storage
management and provisioning. Unified architecture supports integrated backup and recovery for Microsoft
applications and Hyper-V. SnapManager and SnapMirror technology, along with MetroCluster high
availability and disaster-recovery software, provide multiple disaster-recovery options.
NetApp provides secure multi-tenancy solutions that enable infrastructure resources to be partitioned and
securely isolated for each tenant within a converged infrastructure. Resources can be dynamically moved or
reassigned to maintain tenant-specific SLAs.
NetApp solutions that are designed for deep integration with Microsoft management technologies, including
System Center, make it easy for customers to manage storage for Microsoft Private Cloud infrastructure.
Customers can manage virtual servers and desktops and a variety of enterprise applications, such as Exchange
Server, SQL Server, and SharePoint Server. The NetApp library of Windows PowerShell cmdlets helps to
automate the management of the Microsoft environment.
FlexPod with Microsoft Private Cloud is an integrated NetApp and Cisco best-in-class reference
implementation for Microsoft Private Cloud. The prevalidated configuration delivers a virtualized data center
in a rack. FlexPod solutions can be scaled easily, optimized for a variety of mixed-application workloads, and
configured for multi-tenancy in private cloud environments.

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FlexPod Converged
Infrastructures

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FLEXPOD CONVERGED INFRASTRUCTURES

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FlexPod Converged Infrastructure


Prevalidated, flexible, unified platform
NetApp FAS with clustered Data ONTAP
Unified storage
Intelligent data management

Cisco Unified Computing System


Programmable infrastructure
Unified management

Cisco Nexus switches

NetApp Confidential

29

FLEXPOD CONVERGED INFRASTRUCTURE


FlexPod software is the converged infrastructure solution from NetApp and Cisco.
FlexPod technology accelerates the transformation from infrastructure silos to a virtualized, shared
environment with prevalidated, standardized, scalable building blocks that leverage a next-generation data
center solution from Cisco, NetApp, and leading OS and hypervisor partners.
The prevalidated solution is integrated, so customers can count on an effective infrastructure with rapid,
repeatable deployment and centralized and simplified management.
FlexPod software includes Cisco Unified Computing System server systems, which provide programmable,
virtualized compute with an open API and support for orchestration tools. It has its own policy-based
management with service profiles and self-integrating components. And FlexPod software works with the
Cisco Nexus series switches for a unified fabric, virtualization awareness, simple scaling, and high
performance I/O.
The FlexPod data center solution features NetApp FAS storage, along with clustered Data ONTAP. FlexPod
technology stands apart from similar solutions thanks to truly unified storage that can be virtualized into pools
and nondisruptively managed. FlexPod solutions use OnCommand storage software that delivers the built-in
storage efficiencies of the Data ONTAP operating system, integrated data protection, and intelligent
management and automation.

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FlexPod Architecture Scales


Thousands
of users
Hundreds of users

FlexPod

Consistent architecture from entry to large configurations


Seamless scaling with minimal disruption
Common structure for support and management
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FLEXPOD ARCHITECTURE SCALES


FlexPod reference architectures can be sized for small to very large enterprises. The architecture is consistent
from small to large, with the same capabilities, technology, and management tools. A company can scale a
small environment to a very large environment without making major technology upgrades or changing
management tools or methodologies. Reference designs come with sizing tools to make scaling easy and riskfree.

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Expanding the FlexPod Solution Family


FlexPod
Express
(Formerly
ExpressPod)

FlexPod
DataCenter
(Traditional FlexPod
Reference
Architectures)

FlexPod Select
(E-Series and Big Data
FlexPod Reference
Architectures)

Environment

Midsize
business and
branch office

Enterprise and
service
provider class

Technical and
highperformance
computing

Typical
workloads

Microsoft
Hyper-V,
VMware
Shared
platform

Leading
business
applications:
Microsoft,
Oracle, SAP

Big data
analytics,
Hadoop,
dedicated
workloads

Scale

Hundreds of
users

Thousands of
users

Thousands of
users

NetApp Confidential

31

EXPANDING THE FLEXPOD SOLUTION FAMILY


New FlexPod categories were created to distinguish solutions for significantly different uses and customers:

FlexPod Express replaces ExpressPod and is for the midmarket and branch offices.
FlexPod DataCenter, for enterprises and service providers, is typically used as a shared application
platform.
FlexPod Select is for high-performance or large data capacity workloads, including big data analytics.

FlexPod software maintains a consistent advantage with this approach because all categories share the same
storage vendor, compute components, network architecture, and support within the single platform.

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Lesson 4
The NetApp Flash Portfolio

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32

LESSON 4: THE NETAPP FLASH PORTFOLIO


Your customers are looking for a scalable flash architecture that can span both performance and efficiency. At
NetApp, we have developed the most comprehensive flash storage portfolio to address all your customer
requirements. In this lesson, you learn about the NetApp flash portfolio.

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Customer Challenges: Flash


Balance performance
and efficiency
Stimulate higher
performance
Increase speed and
responsiveness from
key applications

NetApp Confidential

33

CUSTOMER CHALLENGES: FLASH


To maximize IT value, your customers are looking for ways to balance performance and efficiency. They
want storage performance to promote higher-performance, more responsive applications. They also need
efficient performance to manage their overall storage costs. Many of them are finding that to move business
processes that generate revenue faster, while still balancing performance and efficiency, spinning disk
technology is no longer enough.
Your customers want to stimulate greater speed and responsiveness from the applications that control their
key business operations.

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The NetApp Flash Portfolio


A Complete Portfolio of Offerings for Any Workload
Flash Only

Flash + Hard Disks

Hard Disks Only

All-Flash Arrays

Hybrid Storage

Traditional Array

EF-Series

Flash Cache
Flash Pool

FAS/V-Series

FlashRay

SSD Cache

E-Series

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34

THE NETAPP FLASH PORTFOLIO


One size doesnt fit all when it comes to your customers data center requirements. Your customers need a
scalable flash architecture that can span performance and efficiency requirements. NetApp has developed a
comprehensive flash storage portfolio that is designed to address your customers needs across any workload
Whether your customer needs a solution that is all flash, hybrid, traditional, or even tape, the NetApp
portfoliothe most comprehensive portfolio on the marketcan meet your customers requirements.

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Flash Market Segments


Performance (Latency)

Capacity

Flash Only

Flash + Hard Disks

Hard Disks Only

All-Flash Arrays
Fastest access
Lowest $/IOPS
Highest $/GB

Server Cache
Hybrid Array
Low latencies for cache hits
Leverages HDD for capacity
Medium $/IOPS and $/GB

Traditional Array
Lowest $/GB
Highest $/IOPS
Slowest access

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35

FLASH MARKET SEGMENTS


If capacity is the primary requirement, traditional arrays based on hard disks are the best solution.
If capacity is desired with performance, a hybrid solution with flash and hard disks provides performance (by
leveraging flash) and capacity (by leveraging hard disks). Flash also lowers hard-disk utilization by
offloading IOPS from hard disks, allowing the hard disks to do other work.
All-flash arrays provide the best performance: high IOPS with predictable latency. Even though they are
expensive in terms of dollars per gigabyte, your customers dont deploy all-flash for capacity reasons, so
dollars per gigabyte isnt the correct metric to measure all-flash arrays. Look at total cost of ownership,
including performance, power and cooling costs, rack space, and so on.

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Flash Changes Everything


Applications run more quickly
and are more responsive
Drives greater IOPS and MBps

Reduces the time applications


must wait

Operations finish sooner


Shorter run cycles

Faster time to market


Quicker response
to customers

IT efficiency increases
Lower $/IOPS
Less space and power
NetApp Confidential

36

FLASH CHANGES EVERYTHING


With NetApp flash solutions, your customers applications process more quickly and become more
responsive. Data operations are completed sooner with shorter run cycles. Your customers can bring products
and services to market faster and can respond to their customers more rapidly.

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Key Characteristics of Each Storage Tier


Flash Only

Flash + Hard Disks

Fastest access

Low latencies for cache hits

Lowest $/GB

Lowest $/IOPS

Leverages hard disks for


capacity

Highest $/IOPS

Highest $/GB

Medium $/IOPS and $/GB

Performance (Latency)

Hard Disks Only

Slowest access

Capacity

NetApp Confidential

37

KEY CHARACTERISTICS OF EACH STORAGE TIER


Just a few years ago, we had traditional storage systems and server memory. Customers had few choices for
improving application performance other than overprovisioning. We didnt see much flash technology
because it was too expensive to provide value. But thats changing. As the price of flash drops, we are seeing
new tiers of storage.
Today, flash is being used primarily as a caching tier; providing a way to keep the bulk of data on traditional
hard disks and bring frequently-accessed data (also called hot data) into flash so that it can be accessed very,
very quickly. Flash as a caching tier was first introduced within the application server as server flash, and then
within traditional storage, creating a hybrid array.
We are now starting to see a requirement for persistent flash storage for customers that want a critical dataset
to reside full time on flash. These are typically business-critical applications where responsiveness is directly
linked to productivity, revenue, time to market, or customer satisfaction. These applications need guaranteed
low-latency performance, and customer are willing to isolate them on an all-flash array.

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Lesson 5
E-Series Solutions

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LESSON 5: E-SERIES SOLUTIONS


In this lesson, you learn how E-Series systems provide high-performance computing environments with a
superior price/performance ratio for SAN.

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E-Series Systems

A superior price/performance ratio for SAN


Easy installation, low maintenance, and affordable
Modular design: choice of shelves, drives, I/O
Tunable performance: IOPS and bandwidth
Flash integration: performance, and efficiency
E2600

Sustained performance and automated management

E2700
E5400
E5500

NetApp Confidential

39

E-SERIES SYSTEMS
From entry-class up to big data, E-Series systems provide high-performance computing environments with a
superior price/performance ratio for SAN.
Modularity is a key design criterion, so E-Series systems offer three different controllers and three sizes of
disk shelves. Multiple drive types and I/O interfaces meet customer needs from iSCSI for the entry customer
to InfiniBand for high-end. With these tunable systems, customers can adjust cache block sizes, RAID levels,
RAID groups, and segment sizes. They can optimize streaming performance for sequential, high-bandwidth
workloads, or optimize for random-transaction performance.
SSD Cache is the E-Series version of Flash Cache in FAS. The Dynamic Disk Pools feature automatically
minimizes the impact of drive failures, and it immediately adapts up to eight times faster than traditional
RAID. NetApp has shipped over 650,000 systems. Our newest model, the EF550 system, is the current leader
in bandwidth performance.

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Flexible Modular Design


4U/60 drives

2U/24 drives

Highest rack density


Maximum shelf bandwidth

Great performance per


watt
Great bandwidth per RU

2U/12 drives

Lowest entry price

Each shelf supports multiple NL-SAS, SAS, and SSD types


Each shelf supports controllers or can be used for expansion
Intermix shelves to address wide-ranging requirements

Simple and highly configurable

NetApp Confidential

40

FLEXIBLE MODULAR DESIGN


E-Series systems feature a flexible, modular design. Each shelf can support different types of controllers or be
used for expansion. The E-Series solution grows as your customers business grows. E-Series systems are
simple to set up and are highly configurable to help meet your customers varied requirements.

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Storage Architecture
E-Series storage systems support two storage architectures: traditional
RAID with volume groups and Dynamic Disk Pools (DDP) technology.
Both architectures are fully integrated with the SANtricity feature set.

E-Series SANtricity
RAID
Controller

Dynamic Disk Pools

Controller

Controller

Controller

Volumes / LUNs

Volumes / LUNs

Volume Groups

Dynamic Disk Pool

Hard Disks

NetApp Confidential

41

STORAGE ARCHITECTURE
For even more flexibility, E-Series systems support two storage architectures. One incorporates RAID and
traditional volume groups, and the other uses dynamic disk pools. The SANtricity feature set fully supports
both architectures.

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Module Summary
Now that you have completed this module, you
should be able to:
Describe the current business trends that
influence your customers buying decisions
Describe the solutions that the NetApp shared
storage and dedicated storage infrastructures
provide

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42

MODULE SUMMARY
Now that you have completed this module, you should be able to describe the current business trends that
influence your customers buying decisions and the solutions that the NetApp shared storage and dedicated
storage infrastructures provide.

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Knowledge Check
Module 1: NetApp Solutions for
System Engineers

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KNOWLEDGE CHECK

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Knowledge Check: Question #1


1. What are the current business trends that
influence your customers buying decisions?

NetApp Confidential

KNOWLEDGE CHECK: QUESTION #1

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Knowledge Check: Question #2


2. What are some of the solutions associated
with that of the NetApp dedicated storage
infrastructure?

NetApp Confidential

KNOWLEDGE CHECK: QUESTION #2

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45

Module 2
NetApp Data ONTAP Foundation
Technology

NetApp Confidential

MODULE 2: NETAPP DATA ONTAP FOUNDATION TECHNOLOGY


This module introduces the Data ONTAP operating system and its core technologies. NetApp has a
significant portfolio of products that are built to solve a wide variety of business problems in a range of
environments. Many of these products are built on the Data ONTAP operating system. Developing an
understanding of the components of Data ONTAP is key to mastering this part of the NetApp product line. As
you begin to understand the Data ONTAP foundation technologiesthe Write Anywhere File Layout file
system (abbreviated as WAFL), RAID-DP technology, aggregates, flexible volumes, Snapshot copies, and
SnapRestore data recovery softwareyou will find that many of the other features of the product line simply
make sense.

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Module Objectives
After this module, you should be able to:
Identify features and benefits of the Data
ONTAP operating system
Describe the functionality of the Write
Anywhere File Layout (WAFL), NVRAM, and
RAID-DP features
Describe the features of Data ONTAP
Snapshot technology
Describe the technologies associated with the
Data ONTAP virtualization layer
NetApp Confidential

MODULE OBJECTIVES
After this module, you should be able to identify the features and benefits of the Data ONTAP operating
system and describe the functionality of the WAFL file system and the NVRAM and RAID-DP features. You
should also be able to describe the features of Data ONTAP Snapshot technology and the technologies
associated with the Data ONTAP virtualization layer.

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Lesson 1
Data ONTAP Core Capabilities:
WAFL, NVRAM, and RAID-DP

NetApp Confidential

LESSON 1: DATA ONTAP CORE CAPABILITIES: WAFL, NVRAM, AND RAID-DP


In this lesson, you learn about the Write Anywhere File Layout file system (abbreviated as WAFL), which is
the core storage virtualization engine of Data ONTAP. You learn how the WAFL file system integrates
NVRAM and RAID technologies to optimize storage for performance and flexibility. You also learn about
Snapshot technology, which is the foundation for many of the products in the NetApp integrated data
protection portfolio.

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Traditional Storage

Traditional storage cannot keep up


with increasing business demands.

NetApp Confidential

TRADITIONAL STORAGE
Traditional storage infrastructures are typically composed of multiple incompatible, often complicated storage
architectures. Integration between disparate architectures proves to be expensive and complex, which results
in independent application silos. These silos often cause performance issues, and because silos are inflexible,
unused storage cannot be reallocated to an area that is overprovisioned. Traditional storage architectures are
unreliable, unable to scale, and unable to accommodate the ever-increasing demands of todays business
environment.

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Unified Clustered Architecture

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UNIFIED CLUSTERED ARCHITECTURE


The Unified Clustered Architecture is a fully integrated solution that has been is designed around a common
software platform, Data ONTAP, common systems, FAS controllers, and can be managed by a single system,
OnCommand. This architecture is designed to scale in three dimensions: performance, capacity, and
operation. Supports all the major protocols such as FC, iSCSI, CIFS, and NFS, and takes advantage of the
NetApp Storage Efficiency technologies such as deduplication and compression, and the integrated data
protection solutions.

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Clustered Data ONTAP


ERP

Messaging

VDI

Hypervisor

Clustered Data ONTAP

NetApp Confidential

CLUSTERED DATA ONTAP


NetApp solutions address the challenges of your customers growing and dynamic business by extending the
innovation of the NetApp Data ONTAP operating system, the worlds number-one branded storage operating
system. Clustered Data ONTAP is designed to eliminate downtime, so IT can service the system
infrastructure without disrupting access to user data and applicationseven during regular business hours.
Proven operational efficiency helps your customers simplify the overall storage environment and manage
storage infrastructure at scale by automating important processes and increasing productivity. Your customers
can add capacity as they grow across both SAN and NAS environmentswithout reconfiguring running
applications. With NetApp, your customers can start small and grow big without the disruptive hardware
upgrades that other storage vendors require.
Clustered Data ONTAP provides up to 24 storage controllersor nodesmanaged as a single logical pool,
so operations scale more easily. NetApp supports the broadest set of storage protocols and is the only provider
to deliver both SAN and NAS data access from a single, unified platform.

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Core Data ONTAP Capabilities

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CORE DATA ONTAP CAPABILITIES


These core capabilities are part of the Data ONTAP operating system:

The WAFL file system optimizes data placement and write performance.
By using uninterruptable power supplies, batteries, and flash memory, NVRAM makes systems
impervious to data loss caused by power failure.
RAID-DP provides double disk protection in the event of a disk failure.
Snapshot technology provides instant point-in-time backups.
And FlexVol volumes can be moved and managed independently from the underlying storage to make
thin provisioning possible, eliminating wasted storage capacity.

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Data ONTAP: Competitive Differentiators


With the Data ONTAP unified, multi-tenant clustered
storage platform, customers can:
Perform lifecycle operations without application
interruptions

Upgrade controllers in place, without copying data


Scale their systems from one terabyte to tens of
petabytes
Speed overall IT performance with Virtual Storage
Tier
Ensure quality of service (QoS) for SAN and NAS
on entry-level, mid-level, and high-end systems
Use a combination of storage-efficiency
technologies: deduplication, compression, thin
provisioning, cloning, and thin replication

NetApp Confidential

DATA ONTAP: COMPETITIVE DIFFERENTIATORS


NetApp brings your customers these competitive differentiators:

2-8

Customers can perform lifecycle operations without interrupting applications and upgrade controllers in
place, without copying data.
The unified, multi-tenant clustered storage platform provides storage efficiency and quality of service for
SAN and NAS in entry-level, midpoint, and high-end systems. NetApp Data ONTAP storage-efficiency
features include deduplication, compression, thin provisioning, cloning, and thin replication.
NetApp systems scale seamlessly, from a terabyte to tens of petabytes, and the Virtual Storage Tier
speeds overall IT performance.

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Data ONTAP Core Capabilities:


WAFL

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DATA ONTAP CORE CAPABILITIES: WAFL

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Core Technology Disk Structure


Legacy (Static)

NetApp (Dynamic)

MetaLUNs

LUNs and
Files
FlexVol
Volumes

Logical
Layer
Physical
Layer

LUNs

Aggregate

RAID
Groups

RAID
Groups

Hard
Disks

Hard
Disks

Legacy or write-in-place storage architectures rely on static virtualization, for


which data volumes are preallocated or statically mapped.
NetApp architecture leverages a dynamic virtualization engine: Data volumes
are dynamically mapped to physical space.
NetApp Confidential

CORE TECHNOLOGY DISK STRUCTURE

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WAFL: Architectural Principles

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WAFL: ARCHITECTURAL PRINCIPLES


Three core architectural principles shaped the design of WAFL. First, WAFL had to support RAID, which
determined the way the disks operations, including speed and how the blocks are laid out.
Next is that WAFL had to optimize writes. This became the central principle for WAFL. WAFL optimizes
writes by to collecting data blocks and grouping them so that the system write the data blocks anywhere on
the disk. This placement also optimizes reads.
Finally, WAFL had to use nonvolatile storage to cache the data as it comes into the system. With nonvolatile
storage, the system can group data and then determine where to place it on the disk.

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WAFL: Write Anywhere File Layout

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WAFL: WRITE ANYWHERE FILE LAYOUT


Highlights of the WAFL file system include performance optimizations, integrated RAID 4 and RAID-DP for
greater protection from disk issues, and built-in Snapshot technology that provides the first level of data
protection. The WAFL file system handles the job of reading and writing data to and from disks. WAFL
always writes to the nearest available free block, which decreases write time. Other file systems write to
preallocated locations on disk, which requires time-consuming disk seeks.
The basic goal of WAFL is to write to the first best available location, which is always a complete stripe
across an entire RAID group that can be accessed with the least amount of head movement. The term write
anywhere refers to the location of the metadata.

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Data ONTAP: Benefits of WAFL


WAFL is the NetApp proprietary file system
that gives your customers:

NetApp Confidential

13

DATA ONTAP: BENEFITS OF WAFL


The WAFL file system gives your customers more flexibility and resiliency and enables them to test for less.
Data ONTAP is the only operating system with a built-in file system that saves money, time and reduces
complexity.

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WAFL Versus Traditional File Systems


WAFL

Traditional File Systems

File data location

Anywhere on disk

Most of disk

Metadata location

Anywhere on disk
(except root inode)

Dedicated regions

Updates to existing
data or metadata

Put in unallocated blocks


(originals intact)

Overwrite existing data

File system
consistency

Guaranteed by design

Careful ordering of all writes


required

Crash recovery

Reboot, ready to go

Slow, complicated fsck

Interaction with RAID

Can write full stripes,


utilizing bandwidth

Has to seek for all updates

Snapshot copies or
versions

By design

Requires an extra copy on


write

NetApp Confidential

14

WAFL VERSUS TRADITIONAL FILE SYSTEMS


Sometimes potential new customers are confused about the meaning of write anywhere. And sometimes
this confusion has been planted by NetApp competitors who suggest that the WAFL file system does not
protect data stored on disk because it stores the data on disk just anywhere. But write anywhere actually
means just the opposite. Unlike the vast majority of file systems that require metadata to be recorded to a
particular physical location on the disk, the WAFL file system is able to write metadata anywhere on the disk.
From a performance point of view, WAFL attempts to avoid the having the disk head move repeatedly across
the physical disk medium. Head seeks happen very fast, but on server-class systems, thousands of disk
accesses can occur each second. This inefficiency adds up very quickly and greatly impacts the performance
of the system, particularly on write operations. The WAFL file system does not have that handicap because it
writes the metadata in line with the rest of the data. Write anywhere refers to the file systems ability to
write any class of data at any location on the disk; in other words, it can choose where to put the data.
The Data ONTAP operating system controls where everything goes on the disks, so it can determine the most
optimal location for data and metadata. This fact has very significant ramifications for the way Data ONTAP
does everything, but particularly in the operation of RAID and the operation of Snapshot technology.

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Data ONTAP Core Capabilities:


NVRAM

NetApp Confidential

DATA ONTAP CORE CAPABILITIES: NVRAM

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15

NVRAM Operation
Client

Storage System
Operation

Main
Memory

Net

Net

N
V
R
A
M

Main
Memory
+

ack

BATT

NIC = Network Interface Card

Operation is logged in batterybacked RAM and is now safe from


controller failure.

Client is free to continue operations.

Operation is also placed in the


controllers main memory where
further processing will occur.

Operations are purely electronic


(memory-to-memory path).

Low-latency response increases client


performance.

NetApp Confidential

16

NVRAM OPERATION
Each FAS controller contains a special chunk of RAM called NVRAM. In this case, NV means nonvolatile. It
is nonvolatile because it has a battery. If a problem occurs, from a sudden disaster that strikes the system to a
janitor tripping over the power cords, the data stored in NVRAM is not lost.
When data gets to a NetApp storage system, it is treated in the exactly the same way whether it came through
a SAN or NAS connection. As I/O requests come into the system, they first go to RAM. The RAM on a
NetApp system is used as in any other system; it is where the Data ONTAP operating system does active
processing. As the write requests come in, the operating system also logs them into NVRAM.
NVRAM is logically divided into two halves. As soon as WAFL fills up one half of NVRAM, WAFL forces
a consistency point to occur, and it writes the contents of that half of NVRAM to the storage media. A fully
loaded system performs back-to-back consistency points as it fills and refills both halves of the NVRAM.
Upon receipt from the host, WAFL logs writes in NVRAM and immediately sends an acknowledgment back
to the host. At that point, from the hosts perspective, the data has been written to storage. But in fact, the data
might be held in NVRAM temporarily. The goal of the WAFL file system is to write data in full stripes across
the storage media. To do this, it holds write requests in NVRAM while it chooses the best location for the
data, does RAID calculations, parity calculations, and gathers enough data to write a full stripe across the
entire RAID group.

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NVRAM Operation (Cont.)

Main
Memory

Net

Net

N
V
R
A
M

Main
Memory
+
-

BATT

Activities involving the operation consume main memory.

Up to 10 seconds can elapse between consistency points while many other


operations arrive (not shown).

The organized data from the operations are written to disk.

NVRAM is zeroed.

NetApp Confidential

17

NVRAM OPERATION (CONT.)


The WAFL file system never holds data any longer than ten seconds before it establishes a consistency point.
At least every 10 seconds, WAFL takes the contents of NVRAM and commits it to disk. As soon as a write
request has been committed to a block on disk, WAFL clears it from the journal. On a system that is lightly
loaded, an administrator can actually see the 10 second consistency points occur; every ten seconds, the lights
cascade across the system. Most systems run with a heavier load than that, and the consistency points occur
every second, every four seconds, or every two seconds, depending on the system load.
This question frequently arises: Is NVRAM a performance bottleneck? No, it is not. The response time of
RAM and NVRAM is measured in microseconds. Disk response times are always in milliseconds, and it takes
a few milliseconds for a disk to respond to an I/O. Disks are always the performance bottleneck of any storage
system because disks are considerably slower than any other component on the system (such as CPU or
RAM). When a system is committing back-to-back consistency points, the disks are taking writes as fast as
they possibly can. That is a platform limit for that system. If the platform limit is reached, then it becomes
necessary to spread the traffic across more heads or upgrade the head to a system with greater capacity. That
is a disk limitation; the disks are emptying NVRAM as quickly as possible. NVRAM could function faster if
the disks could keep up.

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NVRAM Benefits for SAN and NAS


Environments

NetApp Confidential

18

NVRAM BENEFITS FOR SAN AND NAS ENVIRONMENTS


The NVRAM module is backed up by a battery that enables it to perform a destage operation when system
power is lost unexpectedly. While this is true for all FAS controllers, the specifics in the following example
are for the FAS8000 series.
The contents of DRAM are moved to flash components. In FAS8020, the destage takes approximately 40
seconds; in FAS8040 and FAS8060 controllers, it takes from 70 to 90 seconds. Then the card shuts down
completely. The battery is no longer needed to preserve customer data.
When system power is restored, the Data ONTAP operating system transfers the contents from flash back to
DRAM during the boot. Data ONTAP replays the NVRAM log from DRAM memory. The FAS8000
NVRAM9 is designed to work with InfiniBand technology that enables high-availability configurations. The
diagram illustrates that an incoming write request is logged in the write buffer in main memory. The NVlog
process writes the request to the local controller NVRAM. Using the InfiniBand connection, the request is
also mirrored to the remote copy of the NVRAM. After the partner is updated, an acknowledgement is sent
back to the client, often resulting in only 1-millisecond write latency as measured from the host. If two
controllers are in the same chassis, this connection is achieved over the backplane. If one of the two
controllers fails, or one is taken over manually, the NVRAM data from the impaired node is available in the
surviving node. The high-availability paths to the disk shelves are used to complete any client requests.

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Data ONTAP Core Capabilities:


RAID-DP

NetApp Confidential

DATA ONTAP CORE CAPABILITIES: RAID-DP

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19

RAID DP: Providing Additional Protection


Point-in-time
Snapshot copies
Archival
Disaster recovery

NetApp Confidential

20

RAID-DP: PROVIDING ADDITONAL PROTECTION


Data ONTAP provides many data protection features that your customer expects from an enterprise storage
system. This market-leading technology has unique benefits compared to other RAID implementations. These
features include point-in-time Snapshot copies, archival, and disaster recovery. With RAID-DP, your systems
are protected from two disks failures. This technology, which is unique to NetApp, is included with every
Data ONTAP system.

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RAID Groups
RAID-DP
Data
Disks

Parity Dual-Parity
Disk
Disk

Dual-Parity RAID Group Protects Against Double Disk Failure

NetApp Confidential

21

RAID GROUPS
All Data ONTAP disks are organized into RAID groups. RAID groups provide parity protection against data
loss. Each RAID group consists of data disks, a parity disk (RAID 4), and a dual-parity disk (RAID-DP). A
double-parity RAID group must have at least three disks: one or more data disks, a parity disk, and a doubleparity disk. You can add disks to your RAID groups to increase usable disk space; however, you cannot
remove disks to reduce disk space.
If a data disk failure occurs in a RAID group, Data ONTAP replaces the failed disk with a spare disk. Data
ONTAP automatically uses parity data to reconstruct the failed disk's data on the replacement disk.
Meanwhile, Data ONTAP continues to serve data to clients by reconstructing data from the parity disk while
the new data disk is under construction. If a parity or double-parity disk failure occurs in a RAID group, Data
ONTAP replaces the failed disk with a spare disk and reconstructs parity for the new disk.

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Data ONTAP Components: Data Layout


with RAID 4

Write
Chain

RAID
Stripe
Parity Drive

Uses a Tetris-like write


Tries to fill stripes
Recalculates parity
NetApp Confidential

22

DATA ONTAP COMPONENTS: DATA LAYOUT WITH RAID 4


Inside NetApp, the WAFL file system and NVRAM process is described as cheating at Tetris. The object
of Tetris is to create full lines of blocks so that they get cleared out. That is what the WAFL file system does.
It is cheating, because it involves caching blocks, looking at them, and laying them out before having to
write them to disks.
The WAFL system can cheat when laying out blocks because of the journaling that occurs in NVRAM and
the RAM buffer. It writes complete stripes across the array so that the traffic on the parity drive is the same as
the traffic on the data drives. The disks all get the same number of writes across the entire RAID group. This
is why NetApp can use RAID 4 and not have the performance problem of the parity drive getting hot and
overloaded in either RAID 4 or RAID-DP technology.
RAID 4 has always been available in Data ONTAP software. One of the advantages of RAID 4 is that it
allows the administrator to add data disks to RAID groups. Adding a data disk that contains all zero bits has
no impact on the parity disk. With RAID 4, this allows the addition of data disks to RAID groups without
having to touch any of the data or recalculate any parity.
At least four disks should be added at a time to a system that has implemented RAID 4 protection. With
aggregates, that is usually not an issue. Most NetApp customers usually add an entire RAID group at a time to
an aggregate to increase capacity.
Most companies with enterprise environments want to be able to survive two data disk failures. So, how do
you do that? That is where RAID-DP technology comes into the picture.

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Data ONTAP Components: RAID-DP


Parity
D

DP

4
3

RAID-DP technology
protects against
any double-disk
failure.

2
7

16

RAID-DP technology is dual, diagonal parity data protection.


NetApp RAID-DP technology is an implementation of the industry standard
RAID 6 as defined by the Storage Networking Industry Association (SNIA).

NetApp Confidential

DATA ONTAP COMPONENTS: RAID-DP PARITY

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23

RAID Levels Compared


Performance Price Protection RAID Level
Avg.
Avg.
1
4
Avg.
Avg.
1
5
High
Low
2
DP
Low
Low
2
6
High
High
1+
10
SyncMirror
High
High
5+
(DP+1)

Disk Capacity
% Overhead Data Parity / Protection
12.5%
7
1
12.5%
7
1
12.5%
14
2
12.5%
14
2
50%
8
8

56.25%

14

NetApp Confidential

18

24

RAID LEVELS COMPARED


This chart illustrates how RAID-DP provides high performance at a low price while protecting against two
disk failures. These are common best practice implementations, but other ratios of data disks to parity disks
can be configured.

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Write Request Process

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25

WRITE REQUEST PROCESS


The following steps indicate how the Data ONTAP operating system processes a write request.
Step 1: When a client sends a write request to Data ONTAP, the request goes to the network module. The
network module sends the data to physical RAM.
Step 2: The protocol module separates the data and the protocol according to the protocol's rules. Because in
this example the environment is a Microsoft Windows, the protocol is CIFS.
Step 3: The WAFL file system receives the raw data and saves a copy of the data in NVRAM. Then the
WAFL file system sends an acknowledgement that it received the data back to the client. The primary job of
the WAFL file system is to determine how the data will be written when the write is performed. Meanwhile,
copies of all write requests are stored in NVRAM as a backup that is used for emergencies. Because NVRAM
is backed by a battery, the write request will survive even if power is lost.
Step 4: The WAFL file system continues to take incoming data and decides how to write data on disk until a
consistency point occurs. This typically happens either every 10 seconds or when NVRAM is half full.
During a consistency point the half of NVRAM that contains a backup of write requests that are in the process
of being written is locked. The other half of NVRAM is used for incoming requests. When the consistency
point is completed, the locked portion of NVRAM is flushed and made ready for use.
Step 5: When the consistency point occurs, the WAFL file system passes data to the RAID module. The
RAID module calculates parity and adds parity information to the data that will be sent to disk. RAID then
notifies the storage module that the data is ready.
Step 6: The storage module physically performs the write request. The optional Flash Cache enables
customers to extend memory for system reads. It extends system RAM to provide ready access to data in
memory for read requests.

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Lesson 2
Snapshot Technology

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26

LESSON 2: SNAPSHOT TECHNOLOGY


Snapshot technology, a key feature of Data ONTAP, is the standard for point-in-time, disk-based backup and
is the basis of many other Data ONTAP features.

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Snapshot Copies
A point-in-time image of the file
system:
Aggregate and volume levels
System-scheduled, manual, or
application-integrated
Foundation for many other NetApp
data protection technologies
Virtually zero performance impact
Up to 255 per volume
No license required; always
available on any Data ONTAP
system
NetApp Confidential

27

SNAPSHOT COPIES
NetApp Snapshot copies are a key technology that provides a wide range of savings in space and cost. In fact,
NetApp Snapshot copies are the most space-efficient snapshots in the industry. While other snapshot features
perform full copies of the data, NetApp Snapshot copies capture only the changes across the data, reducing
the need for a full copy. This translates into very significant savings in storage; in fact, Snapshot copies can
use 80 percent less capacity than competing products.
A Snapshot copy is a point-in-time image of the file system. Snapshot copies can be created at the aggregate
level and the volume level. Storage administrators can schedule for regularly occurring Snapshot copies or
manually create a Snapshot copy. Snapshot management is integrated in such products as SnapManager and
SnapDrive. Creating a Snapshot copy has almost zero performance impact. Data ONTAP supports up to 255
Snapshot copies per volume. Snapshot technology is the foundation of many other NetApp data protection
technologies.

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NetApp Snapshot Technology (1 of 3)


Blocks in
LUN or File

Blocks
on the Disk

A
A

B
B

C
C

Create Snapshot copy


1:
No data movement
Copies pointers only

Snapshot
Copy 1

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28

NETAPP SNAPSHOT TECHNOLOGY (1 OF 3)


This presentation was originally given by Dave Hitz, one of the NetApp founders and Executive Vice
President of NetApp, Inc. He gave this presentation for the 2005 Fall Classic. It is a good description of
Snapshot technology and how our competitors snapshot technologies work.
What Is a NetApp Snapshot Copy?
A Snapshot copy is a locally retained, point-in-time image of data. NetApp Snapshot technology is a feature
of the WAFL storage-virtualization technology that is a part of the Data ONTAP microkernel that ships with
every NetApp storage system. A NetApp Snapshot is a frozen, read-only view of a WAFL volume that
provides easy access to old versions of files, directory hierarchies, and LUNs.
The high performance of the NetApp Snapshot technology makes it highly scalable. A NetApp Snapshot copy
takes only a few seconds to createtypically less than one second, regardless of the size of the volume or the
level of activity on the NetApp storage system. After a Snapshot copy has been created, changes to data
objects are reflected in updates to the current version of the objects, as if Snapshot copies did not exist.
Meanwhile, the Snapshot version of the data remains completely stable. A NetApp Snapshot copy incurs no
performance overhead; users can comfortably store up to 255 Snapshot copies per WAFL volume, all of
which are accessible as read-only and online versions of the data.
How does NetApp Snapshot technology work?
Data ONTAP architecture starts in the same way as random access mediums with pointers to physical
locations, the same as USB drives, or thumb drives, and any other type of disks, such as floppy disks. When
Data ONTAP software creates a Snapshot copy, it preserves the inode map as it is at that point in time and
then continues to make changes to the inode map on the active file system. Data ONTAP software keeps the
old version of the inode map. No data movement occurs at the time that the Snapshot copy is created.

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NetApp Snapshot Technology (2 of 3)

B1

Blocks in
LUN or File

Blocks
on the Disk

Create Snapshot copy 1.


Continue writing data.

A
A

B1
B

Create Snapshot copy 2:

C
C

C
B1

No data movement
Copies pointers only

A
B
C

Snapshot
Copy 1

Snapshot
Copy 2

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29

NETAPP SNAPSHOT TECHNOLOGY (2 OF 3)


When Data ONTAP software writes changes to disk, the changed version of block B is written to a new
location, B1 in this example. That enables the file system to avoid all of the parity update changes that would
be required if the new data were written to the original location. If Data ONTAP software updated the same
block, it would have to perform multiple parity reads to be able to update both parity drives. The WAFL file
system writes the changed block to a new location, again writing complete stripes and not moving or
changing the original data blocks.
When the file system creates the next Snapshot copy, the new Snapshot copy points only to the unchanged
blocks A and C and to block B1, the new location for the changed contents of block B. That is all. Data
ONTAP software does not move any data; it keeps building on the original active file system. It is extremely
simple and efficient, and because it is so simple, it is good for disk utilization. The only extra blocks that are
used when changes are made are those that are needed for the new or updated blocks.

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NetApp Snapshot Technology (3 of 3)

C2

Blocks in
LUN or File

Blocks
on the Disk

B1

C2
C

C
B1
C2

B1

Snapshot Snapshot
Copy 1
Copy 2

Create Snapshot copy 1.


Continue writing data.

Create Snapshot 2.
Continue writing data.
Create Snapshot copy 3.
Simplicity of model:
Best disk utilization
Fastest performance

Snapshot
Copy 3

NetApp Confidential

30

NETAPP SNAPSHOT TECHNOLOGY (3 OF 3)


Snapshot copies have excellent performance characteristics. No extra I/O operations are required.
Functionally, the system can realistically provide an unlimited number of Snapshot copies. The hard limit is
255 Snapshot copies per volume online, and in most production environments, that is more than are used.
Two dozen active Snapshot copies at a time are the most that you find in production environments, even
though many more can be utilized if needed.
Secondary archival environments certainly use many more Snapshot copies. Now, by using FlexClone
technology, you can literally create an unlimited number of Snapshot copies of a volume. A user can take up
to 254 Snapshot copies and then, on the last Snapshot copy, create a FlexClone volume clone. Then the user
can take another 254 and clone it again, take another 254, and so on. So today, we have unlimited Snapshot
copies.

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SnapRestore Software
Reverts an entire volume back to the
moment the Snapshot copy was made
Instantaneous
Consumes no additional storage space
Later Snapshot copies are lost
Most commonly used to restore an

entire volume, but also Single File


SnapRestore
FlexClone functions like SnapRestore
by retaining later Snapshot copies

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31

SNAPRESTORE SOFTWARE
SnapRestore software reverts an entire volume back to the moment that the Snapshot copy was made. This
operation is instantaneous and consumes no additional storage space. Any later Snapshot copies are lost. It is
as if you went back in time, when the later Snapshot copies have not yet happened. The most common use of
SnapRestore is to restore an entire volume. However, SnapRestore can be used to restore a single file.
Volume-level FlexClone is a transparent, writable layer that sits in front of a Snapshot copy. Like the
Snapshot on which it is based, the FlexClone volume simply points to any shared data in the source volume,
so the only new storage capacity needed is for unique changes stored for each cloned copy.

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Lesson 3
The Data ONTAP Virtualization
Layer

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32

LESSON 3: THE DATA ONTAP VIRTUALIZATION LAYER


In this lesson, you learn how Data ONTAP virtualizes the layers of a storage infrastructure, from disks,
through aggregates and volumes, to entire storage systems.

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Data ONTAP Storage Layer: Aggregate


Aggregate
RG 0

RG 1

RG 2

Aggregate: collection of physical disk space used as a container to


support one or more flexible volumes. Aggregates are the physical layer.
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33

DATA ONTAP STORAGE LAYER: AGGREGATE


What is an aggregate? An aggregate is a collection of disks. It can be multiple RAID groups or just one RAID
group. It is a collection of physical disk space used as a container to support one or more volumes.
An aggregate is the physical layer. When you create an aggregate, you do not have any usable space yet.
There is still nothing for a host to connect to in an aggregate. Volumes must be created, either traditional or
flexible, using the aggregate.
An aggregate is a logical container that encompasses the physical aspects of storage, such as disks and RAID
groups. Aggregates provide the storage for volumes, and volumes provide support for the differing security,
backup, performance, and data sharing needs of your users. Each aggregate has its own RAID configuration,
RAID groups, and set of assigned disks. When you create an aggregate, Data ONTAP assigns the data disks
and parity disks to the RAID groups used to create the aggregate. You can increase the size of your aggregate
either by adding disks to an existing RAID group or by adding new RAID groups; however, you cannot
remove a disk to reduce storage space. You can use the aggregate to hold one or more FlexVol volumes.
FlexVol volumes are the logical file systems that share the physical storage resources, RAID configuration,
and plex structure of the containing aggregate.

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Data ONTAP Storage Terminology:


Flexible Volume
Aggregate
RG 0

FlexVol2

RG 1

FlexVol2
FlexVol1

RG 2

FlexVol2
FlexVol1

FlexVol1

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34

DATA ONTAP STORAGE TERMINOLOGY: FLEXIBLE VOLUME


A flexible volume is a collection of disk space allocated from the available space within the aggregate.
Flexible volumes are loosely tied to their aggregate.
Notice here that both FlexVol volumes are striped across all of the disks of the aggregate. That is always true
of a FlexVol volume, no matter what the size. A FlexVol volume can be as small as 20 megabytes or as large
as the entire aggregate.

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Data ONTAP: Data Layout Layer

NetApp Confidential

35

DATA ONTAP: DATA LAYOUT LAYER


The core of Data ONTAP is referred to as the data layout layer. The final processing occurs in this layer
before data is stored on disk. It is in this layer that the WAFL virtualization engine gives Data ONTAP its
unique capabilities.

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Module Summary
Now that you have completed this module, you
should be able to:
Identify features and benefits of the Data
ONTAP operating system
Describe the functionality of WAFL, NVRAM,
and RAID-DP features
Describe the features of Data ONTAP
Snapshot technology
Describe the technologies associated with the
Data ONTAP virtualization layer
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36

MODULE SUMMARY
Now that you have completed this module, you should be able to identify the features and benefits of the Data
ONTAP operating system and describe the functionality of the WAFL file system and the NVRAM and
RAID-DP features. You should also be able to describe the features of Data ONTAP Snapshot technology
and the technologies associated with the Data ONTAP virtualization layer.

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Knowledge Check
Module 2: NetApp Data ONTAP
Foundation Technology

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KNOWLEDGE CHECK

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37

Knowledge Check: Question #1


1. What are the three characteristics of the
Unified Cluster Architecture built on Data
ONTAP?

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KNOWLEDGE CHECK: QUESTION #1

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Knowledge Check: Question #2


2. What does the WAFL file system optimize?

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KNOWLEDGE CHECK: QUESTION #2

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Knowledge Check: Question #3


3. How does RAID-DP provide enhanced data
protection?

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KNOWLEDGE CHECK: QUESTION #3

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40

Module 3
Data ONTAP Value-Added
Technologies

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MODULE 3: DATA ONTAP VALUE-ADDED TECHNOLOGIES


This module explains how Data ONTAP value-added technologies improve storage efficiency and
performance. You learn the features and functions of the Data ONTAP value-added technologies, the benefits
and use cases for each technology, and the value of integrating multiple Data ONTAP value-added
technologies.

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Module Objectives
After this module, you should be able to:
Describe the pain points that each Data
ONTAP value-added technology addresses
Explain the benefits of each Data ONTAP
value-added technology
Describe the technical features and
functionality of each Data ONTAP valueadded technology
State the use cases for each Data ONTAP
value-added technology
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MODULE OBJECTIVES
By the end of this module, you should be able to explain the benefits of each Data ONTAP value-added
technology and describe the pain points that each Data ONTAP technology addresses. You should also be
able to describe the features and functionality of these technologies and state their use cases.

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Lesson 1
Data ONTAP Value-Added
Technologies for Storage Efficiency

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LESSON 1: DATA ONTAP VALUE-ADDED TECHNOLOGIES FOR STORAGE


EFFICIENCY
One of the biggest challenges for companies today is the cost of storage. Storage represents the largest and
fastest-growing IT expense. The NetApp portfolio of storage-efficiency technologies is aimed at lowering this
cost. In this lesson, you learn how NetApp deduplication, compression, and FlexClone technologies enable
your customers to store the maximum amount of data for the lowest possible cost.

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Storage Growth = Power Consumption


Capital budgets
Storage represents the second-highest and fastestgrowing power consumer.

Operating budgets
Power is expensive, with hard limits in many
locations.
Cooling is difficult with compact IT equipment such
as blade servers.
Enterprise data centers cost millions and require
years to build.

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STORAGE GROWTH = POWER CONSUMPTION


Companies are re-evaluating IT spending and discovering that the average storage growth is at a rate of 30%
per year, which makes storage the second-highest and fastest-growing power consumer. Of all power used in
the United States, 1.5% is used by data centers.

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Software Efficiencies
Deduplication

Reduces physical space use by removing


duplicate blocks on disk

Compression

Reduces physical space use by replacing


repeating patterns with chunks of data

FlexClone software

Provides instantaneous point-in-time read/writable


copies that consume space only for changed
blocks

NetApp Confidential

SOFTWARE EFFICIENCIES
NetApp deduplication technology removes duplicate blocks on the disk to reduce physical space use. NetApp
compression technology replaces repeated patterns in data blocks with pointers to reduce physical space use.
NetApp FlexClone technology provides instantaneous point-in-time read/writable copies that consume space
only for changed blocks.
These technologies can be used individually or combined to reduce the cost of purchasing and maintaining
storage across application storage tiers.

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NetApp Deduplication Highlights


Improves storage efficiency by removing
redundant blocks of storage
Deletes blocks that are the same across files or
LUNs

Removes duplicate 4-KB blocks stored by the


Write Anywhere File Layout (WAFL) file system
Enables operation and postprocess to be
scheduled
Is transparent to applications
Guarantees zero data loss from deduplication
Requires minimal free capacity for deduplication
metadata: free capacity equal to 7% of total
data4% in the volume or data constituent, 3%
in the aggregate

Data ONTAP 8.1: Percentage of total logical data

Data ONTAP 8.2: Percentage of total physical data

NetApp Confidential

NETAPP DEDUPLICATION HIGHLIGHTS


NetApp deduplication improves storage efficiency by finding identical blocks of data and replacing them with
references to a single shared block. The same block of data can belong to several files or LUNs or can appear
repeatedly within the same file. When deduplication is turned on, it finds and removes duplicate 4-kilobyte
blocks that are stored in the Write Anywhere File Layout file system (abbreviated as WAFL). The most
popular configuration is to schedule deduplication to run at slow times with threshold, manual, or with
SnapVault scheduler settings. Because deduplication occurs at a low level, it is transparent to applications.
Fingerprint checking is done byte-for-byte, so NetApp can guarantee that deduplication does not cause data
loss.
Deduplication metadata, which includes the fingerprint and change logs, does require some storage space. The
deduplication metadata requires a minimum free space in the aggregate equal to 3% of the total datas worth
of free space for all deduplicated flexible volumes. Each flexible volume should have 4% of the total datas
worth of free space, for a total of 7%. To calculate total data, add used space to saved space. In Data ONTAP
8.1, 7% of the total logical data is required. In Data ONTAP 8.2 and later, 7% of the total physical data is
required.

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NetApp Compression Highlights


Data compression:
Is the process of reducing physical capacity to store data on a
FlexVol volume by compressing data blocks

Can be done manually or be scheduled to run inline


Can be used for pre-existing data
Is transparent to applications (no need for application
awareness)
Requires deduplication to be enabled also
Supports only 64-bit aggregates

Writes compressed data as new blocks


By default, skips blocks that have been deduplicated
By default, skips blocks that are locked by Snapshot copies
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NETAPP COMPRESSION HIGHLIGHTS


Data compression is the process of reducing the physical capacity that is required to store data on a FlexVol
volume by eliminating repeated patterns in data blocks. This process can be used for primary, secondary, and
archive storage. Pre-existing data can be compressed. Compression is completed manually or inline by
schedule.
This process is transparent to the application, which means that application awareness is not needed.
Compression requires deduplication to be enabled on the volume, but it does not require deduplication to be
scheduled to run. Compression supports 64-bit aggregates only, whereas deduplication can be enabled on a
32-bit or 64-bit aggregate. The default compression behavior is to skip deduplicated blocks and blocks that
are locked in Snapshot copies, but you can set parameters to change this behavior. (For details, see TR-3966:
Compression and Deduplication for Clustered Data ONTAP, Deployment and Implementation Guide.)

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Deduplication and Compression


Built into clustered Data ONTAP and Data ONTAP
operating in 7-Mode
Enabled on a per-FlexVol volume or per-data
constituent basis
Optional processes

Run in the background as low-priority processes

Free, no licenses required


Usable for primary and secondary storage
Complementary technologies
Impose no limit on which system models are
supported
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DEDUPLICATION AND COMPRESSION


NetApp deduplication and data compression are complementary technologies that are built into clustered Data
ONTAP and Data ONTAP operating in 7-Mode. Compression and deduplication are enabled on a perFlexVol volume basis or per-data constituent basis. They are optional operations that run in the background as
low-priority processes.
These technologies are supported on all FAS series, N-Series, and V-Series systems that support the Data
ONTAP operating system. No additional cost or licenses are required. Deduplication and compression can be
used for primary and secondary storage.

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NetApp FlexClone Technology


FlexClone technology creates a writable
Snapshot copy.
The writable Snapshot copy is based on a
Snapshot copy called the backing Snapshot
copy.
FlexClone technology provides up to 32,767
clones from a single backing Snapshot copy.
The backing Snapshot copy is locked and cannot
be removed.

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NETAPP FLEXCLONE TECHNOLOGY


NetApp FlexClone technology can be used to clone files and LUNs that are present in a Snapshot copy. When
cloning from a backing Snapshot copy, new Snapshot copies are disallowed until the background cloning
process is complete. When cloning from a Snapshot copy, the backing Snapshot copy is locked and cannot be
removed until the cloning operation is complete. After the cloning operation is complete, the clone is no
longer dependent on the backing Snapshot copy. If the Snapshot copy is destroyed because of Snapshot
automatic deletion, access to the dependent clone is denied.

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A Fundamentally Better Approach


You can create many more clones easily and efficiently.
You can save valuable database administrator and storage
administrator time.
Clones no longer require full overhead.
You can decrease storage costs dramatically.

Traditional Approach

FlexClone Technology

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10

A FUNDAMENTALLY BETTER APPROACH


With FlexClone technology, NetApp provides a fundamentally better approach, from a speed-and-efficiency
perspective. FlexClone technology enables your customers to create more copies of data than with any other
solution, and with almost zero overhead. FlexClone technology enables your customers to create instant
replicas easily, which saves valuable database administrator and storage administrator time. And clones do
not require the storage capacity overhead and time that are needed in traditional approaches.
The chart on the left represents a traditional approach in which a data clone requires the same amount of space
as the original copy requires. With FlexClone technology, you need to add storage capacity only for changes
that are made to the dataset.

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FlexClone Software: Primary Use Models


Accelerated development and testing
Simulation

Data mining
Virtual server provisioning
Virtual desktop provisioning
VM VM VM

VM VM VM

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FLEXCLONE SOFTWARE: PRIMARY USE MODELS


This graphic shows the primary FlexClone use models, which should enable you to target FlexClone
technology in specific customer environments.
The first three use models apply to volume-level cloning. The last two use models are the primary targets for
file-level and LUN-level cloning.

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Lesson 2
Data ONTAP Value-Added
Technologies for Performance

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LESSON 2: DATA ONTAP VALUE-ADDED TECHNOLOGIES FOR PERFORMANCE


As the complexity of enterprise systems increases, NetApp storage technology and architecture has
consistently evolved to address the performance issues and the demands of storage consolidation. In this
lesson, you learn how your customers can use the Flash Cache and Flash Pool features to optimize the
performance of their storage systems without adding disks. You also learn how storage quality of service
(abbreviated as QoS) enables your customers to consolidate with the correct balance of service level and cost
to improve use without sacrificing performance.

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Performance Challenges
Continuously growing IT in the business world results in
short supply in the data center.
Power

Space
Cooling

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PERFORMANCE CHALLENGES
As IT continues to grow in the business world, three fundamental resources are in short supply in many data
centers: power, space, and cooling. Many workloads no longer require as many disks to satisfy capacity, but
instead, additional disks are required to guarantee performance. These additional disks create more space and
power requirementsand with more power, more cooling is required. This situation reinforces the need to
satisfy performance and capacity separately.

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NetApp Virtual Storage Tier Overview


Shared Storage Caching Solutions
Server Cache solutions

End-to-End Cache

SSD Cache
Server

Partner solutions from Fusion-io, SanDisk, and STEC


Application and server performance acceleration
VMware ESXi and Windows Server 2008
environments

Flash Cache technology


Flash Cache

Flash Pool
Storage

Controller-wide (node-level) read cache for all


volumes
Simple to implement and use

Flash Pool technology


Aggregate-level random read and write cache
Persistent cached data access during controller
takeover

Cache is a fundamental storage system resource.


The Flash Cache or Flash Pool feature should be configured on all
nodes of every new cluster deployment.

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14

NETAPP VIRTUAL STORAGE TIER OVERVIEW: SHARED STORAGE CACHING


SOLUTIONS
The NetApp Virtual Storage Tier, sometimes called VST, is a self-managing data-driven service layer for
storage infrastructure. It provides real-time assessment of workload-based priorities and enables I/O data
requests to be optimized for cost and performance without requiring complex data classification.
Because only hot data blocks are promoted (not large chunks of data that might include both hot and cold
blocks), flash technology can be used sparingly without the need for excessive data movement. This reduces
the processing burden on system resources and reduces traffic in the disk subsystem. Data promotion occurs
on demand, based on actual use patterns, enabling an immediate response to changing workload demands.
Additionally, the Virtual Storage Tier is fully integrated with the NetApp Unified Storage Architecture,
providing full compatibility with SAN and NAS environments and related data-protection, businesscontinuity, and storage-efficiency features.
The NetApp Virtual Storage Tier provides fully automated use and optimization of flash technologyfor
controller-based, PCI Express-based flash, and SSD flash. This lesson explains how the Flash Cache and
Flash Pool features can significantly decrease the cost of disk purchases and make storage environments more
efficient.

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NetApp Flash Cache Technology


Optimize Performance and Reduce Costs
The Flash Cache feature:
Is a key component of the NetApp Virtual Storage Tier
Improves average latency for random reads
Increases I/O throughput of disk-bound storage
systems without adding more disks
Reduces costs by using fewer, larger disks

Is effective for file services, databases,


messaging, and virtual infrastructure
Predicts your results before buying for an existing storage system

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15

NETAPP FLASH CACHE TECHNOLOGY


A Flash Cache module is a flash-based PCI Express Generation 1 expansion card that enables large amounts
of recently read data to be cached. Flash Cache technology provides controller-based caching to improve
performance for workloads that are random read-intensive, reducing latency by a factor of 10 or more
compared to hard disks. Flash Cache modules are available in capacities up to 2 terabytes.
NetApp Flash Cache modules are intelligent read caches for user data and NetApp metadata. The Flash Cache
feature is intelligent because what it caches depends which of three modes of operation is selected. The
options are default mode, metadata mode, and low-priority blocks mode. (See the NetApp Flash Cache
Technical FAQ for details about operation modes.)
The traditional way to increase I/O throughput when the disk subsystem (not the CPU) is the bottleneck is to
add more spindles. If the customer doesnt need more capacity, this is a waste of storage. Caching can
increase I/O throughput in a storage system without adding disks.
This approach is effective for workloads that are random in character and read-intensive. Examples include
file services, OLTP databases, messaging, and virtual infrastructure.
One of the nice things about Flash Cache modules is that you can predict the results before you add cache to
an existing storage system. A feature of Data ONTAP 7.3 and later, Predictive Cache Statistics simulates
having a cache under workload. It can predict whether adding cache would be helpful and how much to use.

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Use Flash Cache Technology, Not More


Disks
More Ways to Achieve Your Goals for Performance and Cost

+ Flash

Cache

Flash
Cache

Configure with FC
or SAS Disks Only

Configure with FC or SAS


Disks and Flash Cache

Configure with SATA


Disks and Flash Cache

Additional disks provide


more IOPS (I/O
operations per second)

Disks provide capacity and


IOPS

More storage capacity

Inefficient use of
storage capacity, power,
and space

Flash Cache technology can


provide more IOPS and reduce
latency

Achieves cost savings for


storage, power, and space

Flash Cache technology can


provide an IOPS boost for
SATA disks
Achieves cost savings for
storage, power, and space

NetApp Confidential

16

USE FLASH CACHE TECHNOLOGY, NOT MORE DISKS


The Flash Cache feature gives you more ways to achieve your goals for performance and cost. Here are three
alternative configurations of a storage system.
The configuration on the left relies on high-performance disks to provide the I/O operations per second
(abbreviated as IOPS) that the workload requires. Because the number of spindles is dictated by the I/O
requirements, you typically have more capacity than is required. Therefore, this approach is an inefficient use
of storage capacity and a waste of power and space.
In the configuration in the center, Flash Cache technology replaces some of the high-performance disks. Here,
the disks provide capacity and some of the IOPS. The Flash Cache feature provides the balance of the IOPS
and, as a bonus, reduces the average latency of the storage system. Therefore, the user achieves cost savings
for storage, power, and space.
In the configuration on the right, large-capacity SATA disks replace high-performance disks, which gives the
user more storage capacity. Because the SATA disks do not perform as well as the other disks perform, Flash
Cache technology provides more of the IOPS for this storage system. But the user can meet performance
requirements and achieve cost savings for storage, power, and space.

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NetApp Flash Pool Intelligent Caching


A flash pool is a least-recently-used (LRU) random
read/write cache.
A Flash Pool aggregate consists of one or more harddisk RAID groups plus a solid-state drive (SSD) RAID
group.
SSDs act as a cache for all volumes in the aggregate.
Hard disks are a single-performance type (for example,
7200 RPM).

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17

NETAPP FLASH POOL INTELLIGENT CACHING


The NetApp Flash Pool feature provides caching of random read and write operations through automated use
of sold-state drives (abbreviated as SSDs), enabling the use of capacity-optimized hard-disk technology
across the majority of application workloads. Flash Pool intelligent caching enables the creation of a Data
ONTAP software RAID-protected aggregate that is composed of a combination of hard disks and SSDs.
A NetApp Flash Pool aggregate configures SSDs and hard diskseither performance disks (often referred to
by their interface, SAS or FC) or capacity disks (often called SATA)into a single aggregate. The SSDs and
hard disks are configured into separate RAID groups, and the SSD RAID group acts as a cache for data that is
stored in volumes provisioned on the hard disks within the same Flash Pool aggregate. Deploying a hybrid
SSD and hard-disk Flash Pool aggregate can improve application and storage system performance relative to
hard-disk-only systems, at a cost that is comparable or lower.

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Flash Pool Components


A flash pool consists of:

An aggregate of one or more hard-disk RAID groups

A RAID group of SSDs

Aggregates can be nondisruptively converted to a


flash pool.

Only one of two types of hard disks can be used:

High-capacity (SATA)

Performance (SAS)

SSDs cache random data:

Previously written data (overwrites)

Read data that expired from main memory

FC disks can be used to create a flash pool, except


in a MetroCluster configuration.
MetroCluster software supports non-FC flash
pools.

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18

FLASH POOL COMPONENTS


A flash pool consists of an aggregate of one or more hard-disk RAID groups plus a RAID group of SSDs.
You can also nondisruptively convert existing 64-bit aggregates that are created with FC, SAS, or SATA
disks to a flash pool. You must use only one type of disk for a flash pool: either high-capacity SATA disks or
SAS performance disks.
SSDs cache random data, including previously written data, such as overwrites, and read data that has expired
from main memory. SSD space is used purely as a cache; it does not provide any usable space, and it does not
count against the maximum aggregate size limit.
Note that you can use FC disks to create a flash pool, but you cannot use an FC flash pool in a MetroCluster
configuration. MetroCluster software is supported, but only with non-FC flash pools.

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Flash Cache or Flash Pool Technology


Top-Level Recommendations and Guidance
Flash Cache technology

Flash Pool technology

Applications where unique Flash


Pool capabilities arent needed

Mission-critical applications

Simpler to configure and use

When caching data that is1

Read sequentially

From array LUNs behind VSeries/FlexArray

On NetApp Storage Encryption


(NSE)

From SnapLock volumes

Flexibility: Ability to move cache


easily between nodes

More consistent performance


through storage controller
takeover

Database applications

(OLTP, DW, DSS, and so on)

FAS22xx systems2
More cache per node than the
Flash Cache feature maximum is
needed.
Preserving PCIe slots for other
cards is important.

1. Only supported with Flash Cache technology.

2. Only Flash Pool technology is supported.

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19

FLASH CACHE OR FLASH POOL TECHNOLOGY: TOP-LEVEL RECOMMENDATIONS


AND GUIDANCE
The general NetApp recommendation is to use only one caching producteither the Flash Cache feature or
the Flash Pool featureon the same node or high-availability pair.
Each solution consumes CPU and memory; using one product preserves more resources for other work.
Systems that have less than 2 terabytes of total cache per node dont have enough cache to divide between
both solutions.
Data from any given volume is cached in only one place. If the volume is on a Flash Pool aggregate, use a
Flash Pool cache. Use the Flash Cache feature for all other volumes.
Exceptions to these guidelines are large-capacity systems that have multiple aggregates, where using Flash
Pool cache on all aggregates can be expensive.

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Cache Recommendations by Application for


Multiworkload or Shared Storage Deployments
Application

Flash Flash
Cache Pool Comment

Database Applications

Flash Pool cache persistence through


takeover

Exchange 2010

Flash Cache technology preferred for


dedicated storage systems

SharePoint

Windows File Shares

Virtual Desktop

For deployments with 20 IOPS per


desktop

ASIC Design*

Sequential read caching speeds


design validation

SW Development*

* Typically a dedicated storage application


NetApp Confidential

20

CACHE RECOMMENDATIONS BY APPLICATION FOR MULTIWORKLOAD/SHARED


STORAGE DEPLOYMENTS
The Flash Cache and Flash Pool features provide tremendous performance and storage efficiency benefits for
a wide range of application workloads that have random operations. These benefits are large compared allhard-disk systems.
For most applications, any difference in normal operation performance between the Flash Cache and Flash
Pool features is small compared to the benefit of using either one, so using either one is recommended.
Flash Pool technology is preferred for database applications because cache persistence through storage
controller takeover is important for maintaining performance, and because random overwrite operations are
likely.
For virtual desktop deployments where the workload is greater than 20 IOPS per desktop, EF540 is the
recommended storage solution.
Chip design and software development workloads are typically deployed on dedicated storage systems, rather
than on shared storage arrays.
Remember this key point: For most business applications, the Flash Cache and Flash Pool features provide
similar performance and storage efficiency benefits. Choose a cache solution based on other differentiators.

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Workload Consolidation Challenges


Specific applications and workloads require
priority service control.
Without quality of service control, some
workloads can interrupt critical operations or
transactions.
Priorities can change based on time and
demand.

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WORKLOAD CONSOLIDATION CHALLENGES


As administrators consolidate computing system workloads and storage systems grow in size, a few new
challenges arise. Some business-critical applications and workloads are more important and demand higher
priority in the allocation of system resources. Without a mechanism for controlling priority of services, trivial
workload requests can interrupt critical transactions. Another challenge is that the priorities of these
workloads can change over time.

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NetApp Storage Quality of Service


Clustered Data ONTAP
HA

HA

SVM1

SVM2

Clustered Data ONTAP storage quality of service (QoS) lets you


apply performance capacity limits to individual files, LUNs,
volumes, or an entire storage virtual machine (SVM).
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NETAPP STORAGE QUALITY OF SERVICE


NetApp developed storage quality of service (abbreviated as QoS) to address concerns for busy storage
environments of all types. NetApp is the only storage vendor today that delivers storage QoS across a whole
range of products from entry to enterprise and across both SAN and NAS.
A NetApp storage cluster running clustered Data ONTAP can be subdivided into distinct storage virtual
machines (abbreviated as SVMs). Each SVM is governed by its own rights and permissions. SVMs make
multi-tenancy possible by securely isolating individual tenants; for instance, in a service provider
environment or individual applications, workgroups, business units, and so on are isolated. Each application
or tenant typically has its own SVM, and that SVM can be managed directly by the application owner or
tenant that is using the SVM.
Note that a NetApp storage system running Data ONTAP 7-Mode offers similar functionality via the
FlexShare feature.

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Storage QoS Core Concepts


Policy groups
Collections of storage objects
Define isolation boundaries between sets of workloads

Storage objects
SVMs, volumes, LUNs, files
Policies
Behaviors to apply to a policy group
I/O or data throughput limits

Workload
Throughput (IOPS or MBps) to a storage
object
NetApp Confidential

23

STORAGE QOS CORE CONCEPTS


You can use storage QoS workload management to control the resources that can be consumed by storage
objects (such as volumes, LUNs, VMDKs, or SVMs) and to manage performance spikes and improve
customer satisfaction. For fine-grained control of sequential workloads, you set throughput limits expressed in
terms of megabytes per second. For transactional workloads, you express limits in terms of I/O operations per
second. When you set a limit on an SVM, the limit is shared for all objects within that SVM. This means that
you can set a performance limit on a particular tenant or application while leaving the tenant or application
free to manage the assigned resources however it chooses within that limit.
To apply storage QoS, you create policy groups and apply limits to each policy group. For instance, a policy
group can contain a single SVM or a collection of volumes or LUNs (within an SVM) that are used by an
application.

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Storage QoS Value Proposition


Enterprise deployment
Enable consolidation of mixed workloads
without affecting the performance of the
business-critical workloads
Service provider deployment
Enable delivery of differentiated service levels
for tenants in a multi-tenant, shared
infrastructure

Set workload
performance by
file, volume, SVM,
or LUN

NetApp Confidential

24

STORAGE QOS VALUE PROPOSITION


Cluster administrators can use QoS to limit I/O to SVMs, flexible volumes, files, or LUNs to prevent a rogue
workload from overwhelming the others. QoS is very applicable in multi-tenant environments because IT can
sets thresholds on performance to manage the environment, enable consolidation, and set SLAs.
QoS offers a huge benefit for cloud service providers because they can set and meet performance
guaranteesone of the core value propositions of their business model. As they add workloads and new
clients, and unpredictable loads need to be isolated from existing clients, they can set limits and know that a
new workload wont exceed that limit. They can ensure that their customers get what they pay for, but only
what they pay for. Customers who want a higher level of service can pay a bit more.

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Lesson 3
Secure Multi-Tenancy

NetApp Confidential

25

LESSON 3: SECURE MULTI-TENANCY


The arrival of cloud computing and the adoption of cloud infrastructure to deliver IT as a service in data
centers of all types raise a question: How can you be certain that applications, data, and customers are
securely isolated as you migrate critical applications to an infrastructure in which servers, networks, and
storage are all shared resources? In this lesson, you learn how NetApp secure multi-tenancy technology
provides a level of security and isolation for virtualized storage that is comparable to physically isolated
storage arrays.

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Secure Multi-Tenancy
Secure virtual partitions within a shared
physical storage environment
Tenants
Business Units

Customers
Applications

Departments

Storage Software Platform


NetApp Confidential

26

SECURE MULTI-TENANCY
The term tenant refers to an organizational unit within a shared infrastructure that is used to group objects
or entities with common requirements and administrative isolation.
Multi-tenancy refers to the ability of a computing, network, or storage infrastructure to support multiple
simultaneous users. These users, referred to as tenants, might actually be customers, business units,
departments within an organization, or individual applications.
Secure multi-tenancy (abbreviated as SMT) is the use of secure virtual partitions within a shared physical
storage environment for the purpose of sharing the physical environment among multiple distinct tenants. For
instance, a storage service provider might configure a storage array in such a way that each of three different
customers is provisioned a certain portion of the arrays disk capacity and network resources. In a secure
multi-tenant environment, each customer has access only to the resources that are explicitly provisioned to
that customer. The customer would not have access to other customers data or even be aware of the existence
of the other customers or the fact that they share a common physical array. Secure multi-tenant environments
should also provide a means to ensure that no single tenant consumes so much of the shared performance
capability as to affect the other tenants.

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Benefits of Secure Multi-Tenancy

Reduced cost

Secure isolation

Improved resource utilization

Faster deployment time

NetApp Confidential

27

BENEFITS OF SECURE MULTI-TENANCY


Traditionally, storage consumers who wanted to securely store their data purchased and deployed one or more
physical storage arrays. The physical size of the array could vary based on the needs for capacity and
throughput, but typically, an entire array was needed to provide the secure data and performance isolation that
was required.
Traditional siloed models are inefficient. Deploying separate physical hardware stacks for each independent
workload is costly and time consuming. Typically, low resource-utilization rates in these siloed environments
translate directly to wasted resources. In contrast, multi-tenant environments enjoy a variety of benefits,
including reduced cost, improved resource utilization, and secure isolation, and faster deployment time.
Dedicating a secure logical storage partition per tenant allows for economies of scale and is more cost
effective than dedicated hardware.
Sharing physical hardware increases resource utilization rates and eliminates the need to overprovision
individual workloads in order to account for workload variability.
Secure multi-tenancy enables businesses to consolidate tenants onto shared resources, while being assured
that tenants will not have access to resources that are not explicitly assigned to them. Tenants that share the
same physical hardware can operate independently and with the expectation that no single tenant will
consume resources unfairly. For example, production can run on the same system as development and testing
without the risk that development and testing will affect production workloads.
Logical partitions can be created in a fraction of the time required to rack, cable, install, and configure a
separate physical array.

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NetApp Secure Multi-Tenancy Solution


Joint Solution with Best-in-Class Technology
VMware

VMware

VMware

Securely isolate
shared virtual server,
network, and storage
resources

Ensure consistent
QoS at each layer
Manage each
resource pool
independently as a
dynamic IT asset

HR BU APP

Reduce risk and cost


while boosting IT
agility

NetApp Confidential

28

NETAPP SECURE MULTI-TENANCY SOLUTION: JOINT SOLUTION WITH BEST -INCLASS TECHNOLOGY
NetApp, Cisco, and VMware built the industrys first end-to-end secure multi-tenancy solution. The result of
this initiative is an end-to-end solution that integrates all of the technology elements needed for a secure cloud
infrastructure. With secure isolation of server, network, and storage resources, customers can move with
confidence from the traditional approach of application silos to the fully virtualized and service-oriented
approach.
The individual components from each vendor represent best-in-class technology. More importantly, each
technology layer has been integrated to provide secure isolation and a consistent level of QoS while
maintaining all of the scalability and flexibility that each layer offers independently.

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Secure Multi-Tenancy in Clustered Data


ONTAP
CRM

CRM

VDI
SQL
ERP

Tenant A
Sales

SVM

CRM

VDI
SQL
ERP

VDI
SQL
ERP

Tenant B

Tenant C

HR

SVM

Engineering

SVM

Clustered Data ONTAP

NetApp Confidential

29

SECURE MULTI-TENANCY IN CLUSTERED DATA ONTAP


Clustered Data ONTAP is an inherently multi-tenant storage operating system that offers secure multitenancy as a built-in feature with no license required. The architecture of clustered Data ONTAP ensures that
all data is accessed through secure virtual storage partitions. A single partition can represent the resources of
the entire cluster, or multiple partitions can be assigned to specific subsets of cluster resources. These secure
virtual storage partitions are known as storage virtual machines, abbreviated as SVMs.
Note that secure multi-tenancy is available for Data ONTAP operating in 7-Mode through a MultiStore
license.

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Storage Virtual Machines

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30

STORAGE VIRTUAL MACHINES


Clustered Data ONTAP 8 and later provides multi-tenancy at the storage layer by isolating storage entities,
such as logical interfaces, LUNs, and volumes within an SVM.
An SVM is a secure, virtualized storage container that includes its own administration security, IP addresses,
and namespace. An SVM can include volumes that reside on any node in the cluster. Clustered Data ONTAP
supports from one to hundreds of SVMs in a single cluster.
Each SVM enables one or more SAN and NAS access protocols and contains at least one volume and at least
one logical interface. Logical interfaces present either an IP address (which is used by NAS clients and iSCSI
hosts) or a WWN (for FC and FCoE access). Each logical interface is mapped to a home port on a network
interface card or a host bus adapter. Logical interfaces virtualize network interface card ports and host bus
adapter ports. Each SVM requires its own dedicated set of logical interfaces, and up to 128 logical interfaces
can be defined on any cluster node. Because each SVM operates in its own namespace, each tenant that is
mapped to an SVM is completely isolated. The administration of an SVM can also be delegated, if desired, so
that separate administrators can be responsible for provisioning volumes and other SVM-specific operations.
This capability is particularly valuable in multi-tenant environments.

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Secure Multi-Tenancy Use Cases


Use Case

Business Benefit

Consolidation of
file services

Two or more groups can share one physical resource


but maintain control over security and access to data,
for a smaller footprint and less power used.

Application
hosting

You can host application data across a common


storage infrastructure with defined service levels,
which enables a shared services provider model:
Active Server Page (ASP) and Software Subscription
Plan (SSP).

Data mobility

You can move data between physical storage


systems without complex reconfiguration.

Data protection
and disaster
recovery

You can easily replicate between sites and enable


fast, reliable recovery.

NetApp Confidential

31

SECURE MULTI-TENANCY USE CASES


Discuss these four primary secure multi-tenancy use cases with your customers: consolidation of file services,
application hosting, data mobility, data protection and disaster recovery.
This table shows that each of these use cases is associated with a clear business benefit.

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Module Summary
Now that you have completed this module, you
should be able to:
Describe the pain points that each Data ONTAP
value-added technology addresses
Explain the benefits of each Data ONTAP valueadded technology
Describe the technical features and functionality of
each Data ONTAP value-added technology
State the use cases for each Data ONTAP valueadded technology

NetApp Confidential

32

MODULE SUMMARY
Now that you have completed this module, you should be able to determine the pain points that are addressed
by each Data ONTAP value-added technology and explain the benefits of each Data ONTAP value-added
technology. You should also be able to describe the features and functionality of each Data ONTAP valueadded technology and state their use cases.

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Knowledge Check
Module 3: Shared Storage
Infrastructure: Value-Added
Technologies

NetApp Confidential

KNOWLEDGE CHECK

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33

Knowledge Check: Question #1


1. Which NetApp technology improves storage
efficiency by finding identical blocks of data
and replacing them with references to a
single shared block?

NetApp Confidential

KNOWLEDGE CHECK: QUESTION #1

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34

Knowledge Check: Question #2


2. Which NetApp technology reduces the physical
capacity that is required to store data on a FlexVol
volume by compressing data blocks?

NetApp Confidential

KNOWLEDGE CHECK: QUESTION #2

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35

Knowledge Check: Question #3


3. Which NetApp technology clones files and
LUNs that are present in a Snapshot copy?

NetApp Confidential

KNOWLEDGE CHECK: QUESTION #3

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36

Knowledge Check: Question #4


4. Which NetApp technology can be combined
with deduplication of primary storage to
reduce the duration of boot storms in a
virtual infrastructure?

NetApp Confidential

KNOWLEDGE CHECK: QUESTION #4

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37

Knowledge Check: Question #5


5. Which NetApp technology offers persistent
cached data access during controller
takeover?

NetApp Confidential

KNOWLEDGE CHECK: QUESTION #5

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38

Knowledge Check: Question #6


6. In a clustered Data ONTAP operating
system, which feature enables
administrators to set throughput limits on a
particular tenant or application?

NetApp Confidential

KNOWLEDGE CHECK: QUESTION #6

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39

Knowledge Check: Question #7


7. In clustered Data ONTAP, which feature
ensures that customers, business units,
departments, and individual applications
within a shared infrastructure are securely
isolated so they can operate independently
with the expectation that no user will
consume resources unfairly?

NetApp Confidential

KNOWLEDGE CHECK: QUESTION #7

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40

Module 4
Data ONTAP in the Data Center

NetApp Confidential

MODULE 4: DATA ONTAP IN THE DATA CENTER


Welcome to Data ONTAP in the Data Center. This module introduces you to the features of Data ONTAP
storage protocols. In this module, you review key data protection and data recovery solutions, including
customer challenges and problems solved, as well as the technical features of SnapVault, SnapLock,
SnapMirror, and MetroCluster software.

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Module Objectives
After this module, you should be able to:
Describe the features and functions of the FAS hardware
family

Describe the technical features of Data ONTAP data


protection and disaster recovery products such as
SnapVault and SnapMirror

NetApp Confidential

MODULE OBJECTIVES

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Unified Storage Architecture


VM1 VM2
App
OS

App
OS

Hypervisor

App
OS

Hosts

Network

Protocols

Protocols
Data
Management

Data Management

Data Layout

Data Layout

FAS

V-Series

Local V-Series
3rd Party
Disk
Disk

Remote

V-Series

FAS
Local Disk

Data ONTAP
Storage Services

Third-Party Disk

Storage Hardware

NetApp Confidential

UNIFIED STORAGE ARCHITECTURE


This module focuses on the features of the protocols layer of the Data ONTAP Unified Storage Architecture.

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NAS and SAN: Data Protection


Technologies

NetApp Confidential

NAS AND SAN DATA PROTECTION TECHNOLOGIES


The protocols layer provides connectivity from the storage system to the rest of the data center, including
other storage systems, local and remote. Data ONTAP Unified Storage Architecture supports NAS and SAN
in the same system. Formerly isolated datasets can be protected by using the same processes and technologies
for backup, archiving, disaster recovery, and compliance. All data access protocols can use the features of the
data management and data layout layers.

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Lesson 1
NAS, SAN, and Hardware

NetApp Confidential

LESSON 1: NAS, SAN AND HARDWARE


In this lesson, you learn to identify the features of the core Data ONTAP protocols and to describe Unified
Storage Architecture and the FAS and V-Series platforms.

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NAS
Enterprise

SAN

Departmental

iSCSI

FC

Enterprise

NAS

Departmental

Corporate

Dedicated
Ethernet

SAN (Block)

LAN

NAS (File)

Data ONTAP
FAS

NAS devices are file-storage devices that are accessed through


a network so that multiple users can share files.

NAS data is accessed by file.


With NAS, customers use CIFS, NFS, or a combination of both
to access files (multiprotocol).
NetApp Confidential

NAS
Two different methods are used to access dedicated storage systems: NAS and SAN. NAS devices are filestorage devices (such as Data ONTAP FAS or V-Series systems) that can be accessed through a network, so
multiple users can share files. Even if a server is down, users can access data in NAS devices. Data ONTAP
systems are easy to manage, easy to deploy and expand, and ideal for businesses with lots of file servers and
archived data. CIFs and NFS protocols access NAS data in individual files. NAS also supports a combination
of both protocols, which enables file sharing across Windows, Linux, and UNIX environments.

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SAN
Enterprise

SAN

Departmental

iSCSI

FC

Enterprise

NAS

Departmental

Corporate

Dedicated
Ethernet

SAN (Block)

LAN

NAS (File)
Data ONTAP
FAS

A SAN uses peripheral channels such as the SCSI and FC protocols to


transfer data between computer systems and storage devices.

SAN data is accessed at the block level.


With SAN, customers use FC, FC over Ethernet (FCoE), or iSCSI to
access files.
NetApp Confidential

SAN
A SAN transfers data between computer systems and storage devices by using the same SCSI protocol that a
local disk would use. SAN data is accessed at the block level and presented in the form of a LUN, which
appears to the operating system as a direct-attached drive. With SAN, the SCSI protocol can move large
blocks of data from one place to another by using FC, FC over Ethernet, or iSCSI as its transport. A use case
would be a server application accessing its data, such as large databases or email applications.

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Unified Storage Architecture

A single set of tools and processes, which customers can learn


once and run everywhere

Integrated data management


Integrated data protection

NetApp Confidential

UNIFIED STORAGE ARCHITECTURE


The Data ONTAP operating system is the number one storage operating system in the world and is highly
optimized, scalable, and flexible. Data ONTAP supports multiple protocols on a single storage array and
provides a common pool of storage across virtual and physical servers. It unifies storage infrastructures,
including mixed-vendor storage arrays and meets demanding performance requirements. Data ONTAP also
enables customers to manage storage from an application point of view, and thus delegate and automate tasks.
Data ONTAP delivers a unified set of tools and a unified set of processes. Your customers can use one
method to recover from disasters, and perform backups, provisioning, management, and maintenance, and use
advanced functionality such as deduplication, compression, thin provisioning, and more. Reducing
complexity through unified processes translates directly to reducing cost. No other vendor offers these
features on a single platform.

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The FAS Platform Family


FAS8020

1,920 TB

480 Drives
6 TB
VST Flash

FAS2220

240 TB

60 Drives
800 GB
VST Flash

FAS2240

576 TB

144 Drives
800 GB
VST Flash

FAS/V3220

1,920 TB

480 Drives
1.6 TB
VST Flash

FAS8040

2,880 TB

720 Drives
12 TB
VST Flash

FAS/V3250

2,880 TB

720 Drives
4 TB
VST Flash

FAS8060

4,800 TB

1200 Drives
18 TB
VST Flash

FAS/V6220

4,800 TB

1,200 Drives
12 TB
VST Flash

FAS/V6250

5,760 TB

1,440 Drives
18 TB
VST Flash

FAS/V6290

5,760TB

1,440 Drives
24TB
VST Flash

Scale

NetApp Confidential

THE FAS PLATFORM FAMILY


The primary Data ONTAP product line of FAS controllers includes economical midsized business systems
and distributed enterprise storage systems. Each group of systems offers the same functionality. The groups
differ mostly in CPU power, extensibility (that is, the number of Peripheral Component Interconnect slots),
memory, and storage capacity. As a whole, the FAS product line addresses practically every storage
requirement that your customers demand. For remote sites, your customers can use Data ONTAP Edge to
extend the reach of Data ONTAP functionality by operating as a single-node cluster and mirror to a clustered
environment.
Consult Data ONTAP documentation for current hardware offerings.

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Storage Media Options: SATA and SAS


SATA
SAS
SSD (solid-state drive)

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10

STORAGE MEDIA OPTIONS: SATA AND SAS


Data ONTAP ships SATA disks, SAS disks, and solid-state drives (abbreviated as SSDs). SATA disks are
inexpensive and widely available but are slower than SAS disks. The target markets for SATA disks are
secondary storage and primary applications that are not latency sensitive, such as home directory
environments and read-only warehouses. In environments where latency is a critical factor, such as most
production environments, SATA is not effective unless performance acceleration technologies, such as Data
ONTAP Flash Cache or Flash Pool are added. SAS disks provide higher performance than SATA disks and
they now out-perform FC disks.

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Disk Shelf Options

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11

DISK SHELF OPTIONS


NetApp offers multiple SAS, SATA, and SSD storage enclosures for Data ONTAP systems. In the disk shelf
nomenclature, DS stands for disk shelf, 4 stands for a 4U form factor, 24 stands for 24 disks, and 3 stands for
3-gigabit per second I/O modules. Therefore, the DS4243 shelf has a 4U form factor and can house up to 24
disks in 3.5-inch carriers.
The DS4243 supports the most disk options, including high-performance 15K SAS drives.
The DS4246 is the ideal choice for Flash Pool environments because it supports large SATA disks and fast
SSDs.
The high-density DS4486 is ideally suited for archive and backup environments and supports only SATA
disks. The DS2246 shelf is a 2U SAS-based enclosure that can house up to 24 small form-factor disks. This
shelf represents the highest IOPS density of spinning disks that Data ONTAP offers. Normally, a single disk
shelf contains only a single-disk technology. However, high-performance environments that use Flash Pool
technology might combine SSDs with another disk technology within the same shelf. All SAS-connected
shelves have fully redundant multipath high availability and alternate control path for out-of-band
management. With best practice configuration, all SAS-connected shelves have eight active channels,
yielding 24 gigabits per second total available bandwidth for the DS4243 and 48 gigabits per second for the
DS4246, DS4486, and DS2246 shelves.

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Clustered Data ONTAP

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12

CLUSTERED DATA ONTAP


The controllers and disk shelves come together to build storage systems. The clustered Data ONTAP
operating system is most commonly implemented in high-availability pairs, which are two identical
controllers that function as failover partners. The two controllers mirror the contents of NVRAM to each other
so that if one controller experiences a failure, the second controller takes ownership of its disks and continues
production. This basic configuration is the same for V-Series platforms that access third-party storage instead
of Data ONTAP disk shelves. The controllers of a high-availability pair are managed and accessed as two
storage systems. Clustered Data ONTAP can be deployed as a single controller, although this configuration is
common only for archival systems that do not store any production data.
Clustered Data ONTAP enables an agile data infrastructure by extending the pairing of controllers across a
cluster network. This private network enables multiple pairs of controllers to participate in a single, large,
clustered system. Clustered Data ONTAP is managed and accessed as a single, scalable system, which
enables data access to any data through any controller that is known as a node. The disk shelves are cabled
two by two in storage failover pairs that mirror their NVRAM.
Notice that storage shelves have redundant connectivity to both controllers in a Storage Failover Pair. This
feature is known as Multipath High Availability (MPHA) and is required for all implementations.

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V-Series Systems

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V-SERIES SYSTEMS
V-Series systems, which match distributed enterprise systems, address the challenges of heterogeneous
customer environments. The systems provide a single data management architecture that a customer can use
to manage an entire environment. V-Series open storage controllers act as a front end for existing customer
storage assets, enabling customers to obtain the benefits of NetApp systems across their environments. VSeries systems also help customers maintain their investments in equipment from vendors such as IBM, HDS,
HP, and EMC by providing Data ONTAP features to third-party vendors. With V-Series systems, your
customers can build on their current storage investments as they expand their capabilities. Clustered Data
ONTAP supports FAS and V-Series in the same cluster.

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Flex Array Storage Virtualization Software


Next generation of the V-Series platform:
Enabled from clustered Data ONTAP
Available on all FAS8000 systems
Supports E-Series systems
Supports third-party vendors

NetApp Confidential

14

FLEX ARRAY STORAGE VIRTUALIZATION SOFTWARE


Flex Array Storage Virtualization software on FAS8000 provides a single data management architecture that
a customer can use to manage an entire environment.
Available as a customer configurable offering, when it is enabled it acts as a front end for your customers
existing storage assets, enabling customers to obtain the benefits of Data ONTAP systems across their
environments. Flex Array Storage Virtualization software on the FAS8000 helps your customers maintain
their investment in equipment such as E-Series systems or systems from third-party vendors, such as EMC
and HDS. With FAS8000, your customers can build on their current storage investment as they expand their
capabilities.
Refer to the Interoperability Matrix Tool for more information on the FAS8000 offering.

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Lesson 2
Data ONTAP Data Protection and
Disaster Recovery

NetApp Confidential

15

LESSON 2: DATA ONTAP FOR DATA PROTECTION AND DISASTER RECOVERY


This lesson describes Data ONTAP technologies for data protection and disaster recovery.

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Integrated Data Protection Products


Continuous
Availability

Disaster
Recovery

SnapMirror
Async
Availability

SnapVault
Software
Local
Backup

Snapshot
Copies

NDMP (Dump and SMTape)

MetroCluster
Software *

SnapLock Software*

Operational
Backup

Compliance Offline

Data Protection Functionality

* Only available in Data ONTAP 7-Mode


NetApp Confidential

16

INTEGRATED DATA PROTECTION PRODUCTS


Data ONTAP offers a complete portfolio of data-protection solutions, which start with Snapshot copies for
local backups, SnapVault (available in Data ONTAP 7-Mode) offers replication for operational backups,
asynchronous SnapMirror and synchronous SnapMirror for disaster recovery, and MetroCluster (available in
Data ONTAP 7-Mode) for continuous availability. SnapLock, for compliance backups, can be applied
anywhere along the data-protection stack. Data ONTAP software can use its advanced SMTape protocol or
the open NDMP protocol to write data to tape media.
When considering the overall data protection portfolio, it is worth noting when to use Synchronous
SnapMirror versus MetroCluster. The difference is in the administrative overhead. MetroCluster can be
deployed within a campus or between sites up to 100 kilometers apart to protect against single-component
failures automatically, and can handle automated site failover. SnapMirror can protect against regional
failures by moving production to the disaster recovery site with a very small outage window. SnapMirror
solutions require a failover procedure.

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SnapVault Software

NetApp Confidential

SNAPVAULT SOFTWARE

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17

What Is SnapVault Software?

SnapVault

A backup, recovery, and archive solution

Performs disk-to-disk backup on SATA


Is based on Snapshot copy replication
Provides storage and bandwidth savings
Provides asymmetric Snapshot retention
NetApp Confidential

18

WHAT IS SNAPVAULT SOFTWARE?


SnapVault software is the clustered Data ONTAP backup, recovery, and archive solution for heterogeneous
storage environments. SnapVault software performs disk-to-disk backup and recovery and is usually
implemented with a secondary system that takes advantage of high-density SATA. SnapVault software is
based on Snapshot copy replication. It addresses the customer challenges that are associated with tape.
Because SnapVault software transfers only Snapshot changes that occur at the block level, it reduces traffic
across the network during data transfer and reduces the impact of backup operations on production systems.
Because less data is transferred to carry out a full backup, companies with SnapVault software can perform
backups more frequently and use less backup media, resulting in storage and bandwidth savings.
SnapVault software can be used for native clustered Data ONTAP to native clustered Data ONTAP
environments and in an open systems environment (Open Systems SnapVault) where a Windows, Linux, or
UNIX system is backed up to a clustered Data ONTAP system. SnapVault copies are read-only copies; data
becomes writeable only after it is restored.
With SnapVault, you can configure asymmetric Snapshot retention on primary and secondary volumes. The
typical use case for SnapVault is that you want to keep backups for a short period of time (maybe only a
week) on your primary system, but you want to keep backups on your secondary for a long period of time
(possibly several years).

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SnapVault Solution
Reliable Backups and Simple Restores
Fast, efficient backups
Block-level increments forever

Reliable restore
End-user browse and restore for specific data
Full-volume restore

Simplified management
Policy-based selective transfer of Snapshot copies
Integrated into OnCommand Unified Manager

Usable replicas
Read-only destinations or read-write, instantaneous,
space-efficient FlexClone volumes
NetApp Confidential

19

SNAPVAULT SOLUTION: RELIABLE BACKUPS AND SIMPLE RESTORES


Tape is a volatile medium that is easy to damage. And to determine whether a backup tape is good, you must
read the whole backup tape (and hope that the tape is readable). SnapVault software efficiently saves the
backup as a file system that can be read, written to, mounted, and browsed. You can view the SnapVault file
structure and see the data that has been backed up.
Assume that you need to restore data the night before your full (weekly) backup is to be performed. With a
traditional solution, you must apply seven incremental (nightly) backups. With the SnapVault solution, each
incremental backup is full (because all previously backed up blocks are active and accessible), so you can use
a one-step process, rather than a multiple-step process, to restore the data.
The end-user browse-and-restore feature enables NFS and CIFS end users to mount their backups and copy
and paste backed up files to their own systems.
SnapVault transfer and scheduling mechanisms simplify management. Every primary volume has a Snapshot
policy assigned to it to specify which Snapshot copies to create and when to create them. Customers can
assign a SnapMirror label to the Snapshot copy that is created. SnapVault looks for Snapshot copies with
specified SnapMirror labels to transfer to the SnapVault relationship.
SnapVault software has a read-only destination. Customers who need disaster-recovery capabilities can create
a FlexClone volume of the Snapshot copy on the SnapVault destination to gain read and write access to the
data.
SnapVault software can be managed and monitored by OnCommand Unified Manager.

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SnapMirror Software

NetApp Confidential

SNAPMIRROR SOFTWARE

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20

What Is SnapMirror Software?


SnapMirror software replicates a file system on a
clustered Data ONTAP system to a writeable
copy on another Data ONTAP system.
Replication can be:

Intercluster or intracluster

Clustered Data ONTAP to clustered Data ONTAP

Data ONTAP 7-Mode to Clustered Data ONTAP


(transition projects only)

SnapMirror software addresses the customer


challenges that are associated with:

Recovery time objectives (RTOs)

Recovery point objectives (RPOs)

Distance between sites

Costs (acquisition, operational, and infrastructure


costs)

Addresses customers looking for both a business


continuity and disaster recovery solution
NetApp Confidential

21

WHAT IS SNAPMIRROR SOFTWARE?


SnapMirror is the flagship replication software for disaster recovery. Data ONTAP uses SnapMirror software
to enable disaster recovery relationships between all five of the major Data ONTAP sites throughout the
world. The technology replicates a file system on a clustered Data ONTAP system to a writeable copy on
another Data ONTAP system. Replication can be either within the same cluster (intercluster) or another
cluster (intracluster).
Typically, SnapMirror software is only supported between systems operating in the same mode. But during a
project involving transition from a 7-Mode system to a clustered Data ONTAP system, SnapMirror is used for
migration of NAS data. However, regular SnapMirror relationships for disaster recovery that are reversible
and resyncable cannot be created between systems operating in 7-Mode and clustered Data ONTAP.
File systems are replicated by volume. Because SnapMirror software is based on Snapshot technology, only
changed blocks are moved after the initial baseline replication. SnapMirror software transfers data
asynchronously over IP or FC. Customers can configure one source to replicate to many destinations or many
sources to replicate to one destination. SnapMirror technology can cascade replication with only one
SnapVault relationship in the cascade.
When a disaster occurs and production moves, changes accumulate at the disaster recovery site. You must be
able to move these changes back to the production site. SnapMirror software makes this resynchronization
process easy. SnapMirror software addresses the customer challenges associated with recovery time
objectives, recovery point objectives, distance between sites, and costs, including acquisition, operational, and
infrastructure costs.
SnapMirror software addresses those customers looking for both a business continuity and disaster recovery
solution.

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Disaster Recovery for Different Types of


Virtual Environments
VMware: including
integration with
VMware Site
Recovery Manager
(SRM), which
enables automated
SVM failover
Microsoft Hyper-V
Citrix XenServer

Primary Data Center


VM1 VM2

Disaster Recovery Site


VM3

VM1 VM2

VM3

Site
Failure

SnapMirror
Data

Data

Data

Data

Data

Virtual
Storage
Partition

NetApp Confidential

Data

Virtual
Storage
Partition

22

DISASTER RECOVERY FOR DIFFERENT TYPES OF VIRTUAL ENVIRONMENTS


Customers can benefit from SnapMirror software with a variety of virtual environments, including VMware,
Microsoft Hyper-V, and Citrix XenServer environments. For example, SnapMirror with VMware Site
Recovery Manager provides rapid, reliable, affordable, and automated recovery from site disasters. Using
SnapMirror software, customers can achieve high levels of availability through instantaneous recovery and
access of data through failover virtual machines at a secondary site.

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Storage Efficiency and Replication


Across Partitions
Storage efficiency:

Primary Data Center

Up to 90% less primary


and disaster-recovery
storage

VM1 VM2

Disaster Recovery Site


VM3

VM1 VM2

VM3

Site
Failure

Up to 70% less network


utilization

Design focused on
shared architectures:
secure multi-tenancy
across virtual storage
partitions

SnapMirror
Data

Data

Data

Data

Data

Virtual
Storage
Partition

Data

Virtual
Storage
Partition

NetApp Confidential

23

STORAGE EFFICIENCY AND REPLICATION ACROSS PARTITIONS


SnapMirror software includes built-in network-compression capability to help reduce network bandwidth
utilization. Data transfers are accelerated to free the network for other uses. Because customers can replicate
more often, they can achieve lower RPOs at no additional hardware cost, no additional license cost, and with
no extra devices to manage. In lab testing, SnapMirror software has reduced bandwidth utilization by 72
percent for Oracle data, 63 percent for home directory data, and 53 percent for Exchange data.

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SnapMirror Storage-Efficiency
Technologies
Minimizes network bandwidth consumption
Is configurable per SnapMirror relationship
Uses the industry standard gzip algorithm

Provides a compression ratio that depends on the data set type


(reported in the snapmirror status -l output)
Asynchronous SnapMirror
Read

Write
Network Traffic
Compressed

Network Traffic
Uncompressed

Compressed data
across the wire

NetApp Confidential

24

SNAPMIRROR STORAGE EFFICIENCY TECHNOLOGIES


Volume SnapMirror technology supports deduplication and compression. Because the technology operates at
the physical block level, when deduplication and compression enabled on the source, the data that is sent for
replication is also deduplicated and compressed, so savings are inherited at the destination. Deduplication and
compression on the source can significantly reduce the amount of network bandwidth required during
replication.

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SnapVault and SnapMirror Software


Comparison
SnapMirror
Destination can be converted to a writable production
system
Source and destination can be reversed
Mirrors all Snapshot copies

SnapVault
Destination is read-only
End-user browse and restore for specific data
Selectively mirrors Snapshot copies based on policies

NetApp Confidential

25

SNAPVAULT AND SNAPMIRROR SOFTWARE COMPARISON


Clustered Data ONTAP SnapMirror and SnapVault are both flexible, volume-level replication technologies.
Both preserve storage efficiency, can be used inside a cluster or across a cluster, and are asynchronous. Some
of the differences are:

SnapMirror destination volumes can be converted to writable volumes and into production systems.
SnapMirror source and destination volumes can be resynchronized in reverse direction. Reverse
resynchronization requires that both volumes have a common SnapMirror Snapshot copy.

SnapVault has a read-only destination. Customers who need disaster recovery capabilities can create a
FlexClone volume of the Snapshot copy on the SnapVault destination to gain read and write access to the
data.
With SnapVault, NFS and CIFS end users have browse and restore capability to mount backups and restore
files. Finally, SnapVault selectively mirrors Snapshot copies by using policy-based copies to the secondary
destination.
Why would your customer use SnapVault instead of SnapMirror?
SnapVault enables asymmetric Snapshot retention on both primary and secondary volumes for backups.
However, if your customer is looking for a disaster recovery solution, SnapMirror will be part of that solution.

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MetroCluster
Software

NetApp Confidential

METROCLUSTER SOFTWARE

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26

Stretch MetroCluster Campus Distances

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27

STRETCH METROCLUSTER CAMPUS DISTANCES


MetroCluster is available in two configurations: Stretch MetroCluster and Fabric MetroCluster. A Stretch
MetroCluster configuration supports up to 500 meters of total cable length between controllers. Notice in the
diagram the common configuration option of one volume in production at Site A and another in production at
Site B. Both volumes are mirrored to their partner site.

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Fabric-Attached MetroCluster
Metropolitan-Area Distances
Up to 100 km *

* Distance varies by Data ONTAP release

NetApp Confidential

28

FABRIC-ATTACHED METROCLUSTER METROPOLITAN-AREA DISTANCES


Functionally, a switched MetroCluster environment is identical to a nonswitched environment. However,
switched MetroCluster environments work at greater distances. Here is an example of the long-distance
version. The cluster interconnect, the NVRAM mirroring, the heartbeat, and the disk mirroring go over dark
fiber. As with standard clusters, volume X in production at one location is mirrored over to X prime at the
other, and volume Y in production at the other location is mirrored over to Y prime at the first location. The
mirroring of data can go in both directions, and this is a frequent configuration. Brocade switches must be
used to achieve greater distances.
NOTE: MetroCluster distances vary by version. Consult the MetroCluster documentation for a list of
supported distances.

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Module Summary
Now that you have completed this module, you should be able to:
Describe the features and functions of the FAS hardware family
Describe the technical features of Data ONTAP data protection
and disaster recovery products such as SnapVault and
SnapMirror

NetApp Confidential

MODULE SUMMARY

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29

Knowledge Check
Module 4: Data ONTAP in the Data
Center

NetApp Confidential

KNOWLEDGE CHECK

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30

Knowledge Check: Question #1


1. Which two statements best describe SnapVault software?
(Choose two.)
a. A clustered Data ONTAP data protection solution for
heterogeneous environments that performs disk-to-disk
backup and recovery
b. Nonerasable, nonrewritable (WORM) storage of data to
magnetic disks that, based on the license, provides either
strict (regulatory-compliant) or flexible (administratormanaged) control
c. A clustered Data ONTAP data protection solution that
enables end-user browse and restore for specific data
d. A clustered Data ONTAP solution that eliminates the need
for change management by automatically mirroring changes
to user, configuration, and application data

NetApp Confidential

KNOWLEDGE CHECK: QUESTION #1

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31

Knowledge Check: Question #2


2. Which statement best describes SnapVault
storage-efficiency support? (Choose one.)
a. If deduplication and compression are enabled on
the primary system, the data stored on the
SnapVault secondary will be deduplicated and
compressed
b. If deduplication and compression are enabled on
the primary system, the data stored on the
SnapVault secondary must be deduplicated and
compressed explicitly

NetApp Confidential

KNOWLEDGE CHECK: QUESTION #2

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32

Knowledge Check: Question #3


3. Which three statements best describe SnapMirror
software? (Choose three.)
a. Replicates a file system on a clustered Data ONTAP
system to a writeable copy on another clustered Data
ONTAP system
b. Provides both high-availability and disaster recovery in
a single solution
c. Supports synchronous block-based replication
d. Is storage-efficiency aware
e. Can automatically fail over just like the local activeactive controller
f. Is nonerasable, nonrewritable (WORM) storage of data
to magnetic disks
NetApp Confidential

KNOWLEDGE CHECK: QUESTION #3

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33

Knowledge Check: Question #4


4. What are the three characteristics of clustered Data
ONTAP NAS systems? (Choose three.)
a. Clustered Data ONTAP NAS systems support CIFS,
NFS, or a combination of both (multiprotocol)
b. NAS systems support FC, FCoE, or iSCSI protocols
c. Clustered Data ONTAP NAS systems provide flexible
provisioning, reliable backups, and archiving
d. NAS data is accessed at the file level
e. NAS data is accessed at the block level

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KNOWLEDGE CHECK: QUESTION #4

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NAS and SAN: Data Protection


Technologies

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35

NAS AND SAN DATA PROTECTION TECHNOLOGIES


Data ONTAP Unified Storage Architecture merges production and data protection with a common set of
processes and technologies. Datasets that are accessed over the NAS protocols (CIFS and NFS) and the SAN
protocols (iSCSI, FC, and FCoE) are brought together, using a common set of data protection technologies.
SnapLock software provides data permanence for regulatory or process compliance. SnapVault software
replicates data to another system for backup and archiving. SnapMirror software replicates data for disaster
recovery. All of this data can benefit from the efficiencies that are provided by the data management and data
layout layers.

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Unified Storage Architecture


VM1 VM2
App
OS

App
OS

Hypervisor

App
OS

Hosts

Network

Protocols

Protocols
Data
Management

Data Management

Data Layout

Data Layout

FAS

V-Series

Local V-Series
3rd Party
Disk
Disk

Remote

V-Series

FAS
Local Disk

Data ONTAP
Storage Services

Third- Party Disk Storage Hardware

NetApp Confidential

36

UNIFIED STORAGE ARCHITECTURE


The data access and data protection features of the protocols layer bring the powerful features of the clustered
Data ONTAP data layout and data management layers to the hosts and applications of the data center.

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Module 5
Data ONTAP Server and
Application Integration

NetApp Confidential

MODULE 5: DATA ONTAP SERVER AND APPLICATION INTEGRATION


In this course, you learn about NetApp products that integrate with partner server and application
technologies.

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Module Objectives
After this module, you should be able to:
Determine the customer challenges that can
be addressed by integrating NetApp
technologies with partner technologies
Describe the technical features and
functionality of each integration solution

NetApp Confidential

MODULE OBJECTIVES

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Shared Storage Architecture

NetApp Confidential

SHARED STORAGE ARCHITECTURE


This module looks at features and technologies of Data ONTAP that are integrated into the host layer of the
data center.

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Software for Server and


Application Integration

NetApp Confidential

SOFTWARE FOR SERVER AND APPLICATION INTEGRATION


In this module, you learn about NetApp software that resides on external servers and communicates with Data
ONTAP. These software products allow the features and functionality of Data ONTAP to be tightly integrated
with host operating systems and applications. These products bring the control of Data ONTAP functionality
to the host and application administrators who need it.

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Lesson 1
NetApp Solutions for Server and
Desktop Virtualization

NetApp Confidential

LESSON 1: NETAPP SOLUTIONS FOR SERVER AND DESKTOP VIRTUALIZATION


NetApp solutions for server and desktop virtualization help your customers to create an organized, flexible,
and integrated server and storage virtualization environment. This module introduces you to the challenges
that customers face in virtualized environments, the NetApp solutions for these challenges, and the benefits of
these solutions.

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Customer Challenges: Storage


Management
Management tools can be
complex.
Protecting data is time
consuming and complex.
Backups are not completed
as needed.
Data recovery is tedious.
Virtualized environments
lack scalability and
flexibility.

NetApp Confidential

CUSTOMER CHALLENGES: STORAGE MANAGEMENT


Implementing and managing storage for Microsoft Windows workloads is challenging, and adding
virtualization to the mix continues to complicate the management of these IT infrastructures. Overworked IT
personnel must use an excessive number of management tools to manage scattered servers and applications.
Protecting data has become a time-consuming, unreliable, and labor-intensive activity. Backups are completed
less often than needed, and recovery is tedious. Often it is more important for the business to have the data
and storage available than to meet backup windows. Finding suitable and sufficiently long blocks of time in
which to complete backups is almost impossible. Virtualized Windows environments can lack scalability and
flexibility. Customers cannot quickly change or add services as the business requires. And application silos
require long deployment times and cannot scale to meet increasing business demands. Environments like
these cost your customers more money to maintain and are less productive.

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Virtualization in the Data Center

NetApp Confidential

VIRTUALIZATION IN THE DATA CENTER


NetApp helps your customers to find success with our technology. With NetApp technology, your customers
have an organized, flexible, efficient, and protected IT environment that makes integrated server and storage
virtualization a reality. This flexibility enables your customers to manage their virtual infrastructures through
unique storage tools that integrate with the Microsoft virtual infrastructure and the efficiency to reduce the
amount of management that is required for the storage environment. Because NetApp technology reduces the
amount of data that is required for the storage environment, this goal is accomplished by integrating storage
tools, such as deduplication, to reduce the storage that is required by up to 50% and reduce the amount of
power and cooling that is required by up to 50%. Integrated data protection provides backup and recovery of
the virtual infrastructure through the use of NetApp Snapshot copies and SnapMirror software to replicate
deduplicated data to another site to provide protection in a site failure.

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SnapManager for Hyper-V:


Data Protection Automation

NetApp Confidential

SNAPMANAGER FOR HYPER-V: DATA PROTECTION AUTOMATION


SnapManager for Hyper-V provides an automated, application-consistent, policy-based backup that enables
virtual machine administrators to perform backup and recovery. Virtual machine administrators can identify
unprotected virtual machines and instantly create backups for Hyper-V environments by using the Volume
Shadow Copy Service framework to create Microsoft application-consistent backups. Other features include
live migration-aware support for cluster shared volumes, rapid virtual machine recovery, and the ability to
automatically trigger replication, prebackup scripts, and postbackup scripts, including through Windows
PowerShell.

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The NetApp Virtual Storage Console

NetApp Confidential

THE NETAPP VIRTUAL STORAGE CONSOLE


The NetApp Virtual Storage Console is an end-to-end storage-management solution for VMware
infrastructures. Administrators can use it to manage ESX and ESXi servers that are connected to NetApp
storage systems. With the Virtual Storage Console, an administrator can provision, clone, back up, and
recover virtual machines and datastores. The Virtual Storage Console is a plug-in to the VMware vCenter
Server. The Virtual Storage Console is also available for Citrix XenServer. The Virtual Storage Console
integrates two components to provide additional management capabilities. The first is provisioning and
cloning. The other is backup and recovery. The provisioning and cloning module uses NetApp FlexClone
technology to provide rapid storage provisioning, cloning, and redeployment services. The backup and
recovery module automates data-protection processes and provides comprehensive policy-based backup,
restore, and disaster recovery services.

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Integrated Storage Management


Provisioning
Backup

Recovery
Deduplication
Cloning
Disaster recovery

NetApp Confidential

10

INTEGRATED STORAGE MANAGEMENT


One of the challenges that administrators face is working with the multiple and often complex tools that are
required to manage their environments. With NetApp tools, management is completed with a "single pane of
glass.
Tight integration of NetApp storage with Citrix StorageLink and XenDesktop enables administrators to
access and execute advanced storage functions directly from the XenDesktop console.
Because this integration empowers XenDesktop administrators to manage storage by using storage policies,
without having to coordinate with storage administrators, this integration streamlines storage administration.
Storage administrators set policy while desktop administrators can, within policy, use advanced storage
features such as backup, cloning, and resizing. Both administrators can complete these tasks from a familiar
management console.

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NetApp Manages Boot and Login Storms


Boot time decreases.
Storage workload decreases.
Performance increases.

NetApp Confidential

11

NETAPP MANGES BOOT AND LOGIN STORMS


NetApp virtualization solutions manage boot and login storms, two real concerns with virtual environments
that do not have a shared storage pool. To address these peak loads, the data request first goes to disk, reads
data, and then populates Flash Cache with that data. Subsequent requests for that data are directed to and
retrieved from Flash Cache. Because data is read from Flash Cache high-speed media rather than slower,
spinning disks, users experience better performance. Flash Cache is a low-cost alternative to adding more disk
shelves or solid-state drives. By adding Flash Cache, your customer achieves better performance without
adding disks or another storage tier.

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Integrated Backup and Recovery


Self-service recovery
Space-efficient, point-in-time copy technology

NetApp Confidential

12

INTEGRATED BACKUP AND RECOVERY


Like the virtual server environment, NetApp solutions automate routine backup tasks and provide costeffective data retention and storage for compliance in virtual desktop environments. NetApp advanced storage
features enable users to recover and restore their desktop data and files on their own, without having to open a
help desk ticket and involve the storage administrator. The user data is usually kept in separate shares, but an
administrator can make the shares accessible to users with the right permissions.
Snapshot technologyin other words, point-in-time copy functionalityprovides instantaneous copies of
desktop data that are used for fast, space-saving backups. There is no performance impact with Snapshotbased backups, so you can use NetApp Snapshot copies more broadly than you can use traditional snapshots.
Because NetApp Snapshot copies consume little disk space, administrators can take regular full backups as
frequently as desired and quickly recover files and other user data. Because backups are space-efficient, these
backups can be maintained cost effectively for months or years, or you can migrate them to lower-cost disks
for long-term retention. These backups can be stored to comply with corporate policies or to meet regulatory
requirements and audits by safeguarding user data archives.

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Solving the VDI Performance Challenge

NetApp Confidential

13

SOLVING THE VDI PERFORMANCE CHALLENGE


In this customer success story, a regional bank in the United States had significant challenges with boot
storms and login storms. The bank tried to address this situation by adding more disks, but the bank could not
achieve satisfactory performance. With a system that used more than 300 disks, a reboot of desktops required
four to five hours, and systems were unresponsive. Logins had to be staggered to avoid similar issues. This
issue put the whole Virtual Device Interface project at risk.
The bank decided to use NetApp technology to address its problem. Using a NetApp system that consisted of
only 56 disks and Flash Cache, the bank reduced boot times to 10 minutes, and the systems remained
responsive. Logins no longer had to be staggered and required only 4 seconds, instead of hours, to be
completed.
With NetApp technology, the bank achieved better performance at a lower cost.

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Supported Hypervisors

Search the Interoperability Matrix Tool for the latest list


of supported hypervisors.

NetApp Confidential

14

SUPPORTED HYPERVISORS
The most current list of supported hypervisors can be viewed by using the Interoperability Matrix tool.

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Lesson 2
SnapManager Manageability
Software

NetApp Confidential

15

LESSON 2: SNAPMANAGER MANAGEABILITY SOFTWARE


Database and server administrators face many challenges with the management of their IT environments.
With NetApp SnapManager software, database and server administrators can create fast, consistent backups
to NetApp storage, instantly restore those backups, and replicate to remote storage. In this module, you learn
about the features and benefits of this simple-to-use technology.

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SnapManager Software

NetApp Confidential

16

SNAPMANAGER SOFTWARE
Products such as SnapManager software empower application administrators to perform day-to-day tasks
such as protecting and provisioning data without depending on the storage administrator for regular requests.
The integrated data management approach automates the underlying storage management processes and
integrates them into the job responsibilities of the data administrators, application administrators, database
administrators, and systems and backup administrators to enable true data management.
SnapManager software is available for several application environments: SnapManager for Exchange Server,
SnapManager for SharePoint Server, SnapManager for SQL Server, SnapManager for Oracle, and
SnapManager for SAP.

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SnapManager Features and Benefits

NetApp Confidential

17

SNAPMANAGER FEATRUES AND BENEFITS


Although there are different versions of SnapManager software, the features are the same. These features
include application-consistent disaster recovery, easy administration, reduced infrastructure cost, cloning for
testing and development, and simplified backup and recovery. Many of these features are used in conjunction
with other NetApp technologies.
Application-consistent disaster recovery: With SnapManager software, an administrator can recover
applications in a consistent state after a failover to the disaster recovery site. In addition, the disaster recovery
workflow is automated and enables your customers to implement testable, repeatable, and reliable disaster
recovery processes. The key technologies include, but are not limited to, SnapMirror and Snapshot copies.
For example, SnapManager for Exchange Server can perform full, consistent online backups of your
Exchange databases that require only incremental storage space, so the customer can store up to 255 online
copies of Exchange database backups per volume. SnapManager software also offers standards-based
(NDMP) integration with tape backup products. SnapManager software features "gapless backup," which
enables up-to-the-minute restore capability. SnapManager software guarantees that the log chain is preserved
to extend granular up-to-the-minute recoverability to all nodes.

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Cloning for testing and development: SnapManager software is integrated with NetApp FlexClone
software. With FlexClone software, fast, automated, and space-efficient clones are created. These clones are
ideal for testing and development environments. They provide complete isolation from the production
environment and can be used for the secondary or disaster recovery site and for testing, developing, and
reporting. Because these clones are based on Snapshot technology, there is little to no impact on capacity and
performance.
Easy administration: With SnapManager software, productivity is improved through streamlined processes
and the automation of common administrative tasks. The easy-to-use UI mimics the familiar look and
functions of Windows tools.
Simplified backup and restores: NetApp SnapManager with Snapshot and SnapRestore technology enables
the backup and restore of data in minutes. For most versions of SnapManager software, an administrator can
back up and restore the entire database or restore only specific files. Backups and restores are automated from
the primary and secondary storage sites.

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SnapManager for Exchange Server:


Architecture

NetApp Confidential

18

SNAPMANAGER FOR EXCHANGE SERVER: ARCHITECTURE


Across the various versions of SnapManager software, the server and application components vary, but the
NetApp components are consistent. Consider first the architecture of SnapManager for Exchange. In this
example, SnapManager software is hosted on the Exchange server. SnapManager software includes a wizarddriven UI that mimics Windows tools. With this UI, administrators can provision storage without the help of
storage administrators.
Exchange administrators can easily back up their data in seconds by using Snapshot copies on the NetApp
storage system. SnapManager for Microsoft Exchange can perform backups during production without any
impact on email production. These backups are space-efficient and time-efficient because of they use NetApp
Snapshot technology.
When it is time to restore lost mailboxes or email messages, the same Snapshot copies are used to restore lost
data in a matter of minutes. When asked to locate information within a backup set, an Exchange administrator
can be placed under tremendous pressure to deliver a timely recovery. A request to find a specific piece of
information is often made, not because of hardware failure or data corruption, but because an email and its
attachments were deleted from a mailbox by mistake, and the information is needed now.
With the integration of Snapshot copies and SnapRestore software, this function can be completed in a matter
of minutes.

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SnapManager Software: The NetApp


Advantage

NetApp Confidential

19

SNAP MANAGER SOFTWARE: THE NETAPP ADVANTAGE


SnapManager software enables IT organizations to consolidate storage, backup, and recovery effortlessly, to
create a cost-effective disaster recovery solution, and to create and manage clones for testing and
development applications. Each solution has specific benefits that position NetApp advantageously in the
market.

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Lesson 3
Data Protection: SnapProtect Unified
Backup Solution and Snap Creator
Framework Software

NetApp Confidential

20

LESSON 3: DATA PROTECTION: SNAPPROTECT UNIFED BACKUP SOLTUION AND


SNAP CREATOR FRAMEWORK SOFTWARE
Customers with data protection requirements for multiple applications and databases are challenged to meet
business requirements for deploying a complete data protection solution. NetApp has two solutions to address
this issue. Snap Creator Framework software integrates NetApp data protection technologies into a single
interface for multiple applications. SnapProtect management software provides a single management console
where your customers can create, catalog, and manage application-aware Snapshot copies across disk-to-diskto-tape processes. In this module, you learn the functionality and key features of both of these software
solutions and the benefits they bring to your customers.

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SnapProtect Unified
Backup Solution

NetApp Confidential

SNAPPROTECT UNIFIED BACKUP SOLUTION

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21

SnapProtect Unified Backup Solution


Simplified operations and automation

Automated provisioning for disk-to-disk


operations
Single operation recovery regardless of the
location
Create space efficient clones from Snapshot
copies

Application awareness (IDA)

Support for NetApp hosted applications

Microsoft Exchange
Microsoft SQL Server
DB2 (UNIX and Linux)
Oracle (UNIX and Linux)
SAP on Oracle (UNIX and Linux)
Microsoft Active Directory
Microsoft SharePoint

NetApp Confidential

22

SNAPPROTECT UNIFED BACKUP SOLUTION


NetApp SnapProtect management software offers your customers an enterprise-class management solution for
backup and recovery for the data center.
The SnapProtect Unified Backup Solution simplifies and automates backup and recovery tasks. With
SnapProtect, your customer can now automate provisioning tasks for disk-to-disk operations. Single operation
recovery, regardless of the location, simplifies the data recovery process. SnapProtect incorporates proven
NetApp storage efficiency technologies. For example, your customers can create space efficient clones from
Snapshot copies. SnapProtect supports many of the supported NetApp hosted applications such as Microsoft
Exchange and Oracle.

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SnapProtect Solution Overview


Centralized Management
Application Awareness

Backup
Catalog

VMware
Exchange
MS / SQL

SharePoint

NAS File
Services

Files on NAS,
host mount
LUNs, or VMDKs
SAP

DB2

Oracle

Hyper-V

Unified granular restores from Snapshot copies, SnapVault backup copies, or tape
Tape
Multi-Tiered Backup and Disaster Recovery
Non-NetApp to
NetApp for select
Support
hosts and apps

OC 5.x

NetApp
Snapshot
copies
OC 6.x

Block-level transfer to
7-Mode SnapVault
target

Thin Replication

NetApp
Storage
Efficiency
Tape Support

Thin Replication

NetApp Confidential

23

SNAPPROTECT SOLUTION OVERVIEW


Windows Servers, file servers, database servers, and virtualized servers all contain valuable data that requires
protection. The SnapProtect solution is an application-specific, indexed, data protection management solution
that provides central management for replication to Data ONTAP 7-Mode and clustered Data ONTAP storage
systems. SnapProtect encompasses end-to-end protection for disk-to-disk-to-tape-media replication.
The SnapProtect solution interoperates with OnCommand Unified Manager Version 5.2 for Data ONTAP
operating in 7-Mode and version 6.0 for clustered Data ONTAP to create application-consistent Snapshot
copies of NetApp primary storage.
The SnapProtect solution enables your customers to restore file and LUN data from Snapshot copies,
SnapVault replicas, or tape archives. To hasten search-and-recovery operations, SnapProtect catalogs all
backup copies, including local Snapshot copies, SnapMirror and SnapVault copies, and tape backup copies.
Because all backup copies are indexed and cataloged, your customers are able to restore a single file from
local Snapshot copies, secondary vault and mirror replications, and tape backups.

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Solution Overview: How it Works


Indexing
Secondary Storage
Provisioning
OnCommand
Server

SnapProtect
Server
SnapVault
SnapMirror

NAS Data
45 days

App Data

Replicated
Snapshot
Copies
Tape Copy
Management

App-Consistent
Snapshot Copies

Virtualization
Tape Library
NetApp Confidential

24

SOLUTION OVERVIEW: HOW IT WORKS


The SnapProtect software manages Snapshot copies on NetApp primary storage and replication to secondary
and tertiary storage, as well as tape creation. Whether or not you are protecting NetApp application data, file
data for NAS, file data in LUNs, or data in virtualized environments, the SnapProtect solution provides the
management, the storage provisioning, the cataloging, and the granular recoverability required for seamless
operation. First, data accessed is quiesced and protected with Snapshot copies. Then, Snapshot copies and
clones are used to access data for indexing. OnCommand handles the provisioning of secondary storage,
using resource pools and provisioning policies for replication. Finally, disk-to-disk replication is completed
with SnapVault and/or SnapMirror. With SnapProtect, this data can be moved to tapes.

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SnapProtect Competitive Differentiators


Integrates with NetApp Snapshot copies.
Leverages NetApp storage efficiencies.
Leverages and manages NetApp replication.
Streamlines a NetApp environment with a
single unified platform.
Integrates with applications and virtualization.
Manages on-array (primary system) Snapshot
copies.

NetApp Confidential

25

SNAPPROTECT COMPETITIVE DIFFERENTIATORS


The SnapProtect solution accelerates backup and recovery without complicating your customers backup
process and reduces costs without increasing overhead on the production servers.
Point-to-point replication for disk-based backup eliminates the cost and bottlenecks of intermediary backup
servers. It also brings disaster recovery management into a joint solution, streamlining overall data-protection
workflows and processes. When combined with features like FlexClone software, other users can access the
backed up data for other purposes, such as development and testing.
SnapProtect uses a single, unified platform to minimize the complexity of management and support.
Virtualization and application awareness simplifies the process of protecting data and reducing downtime for
production operations. With SnapProtect, data restores can be performed nearly instantaneously without any
data movement on the network.

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Snap Creator Framework

NetApp Confidential

SNAP CREATOR FRAMEWORK

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26

Snap Creator Framework

Snap Creator Framework

Application-aware VM and vCloud backup, restore, and cloning


Modular and extensible for custom application protection
Simple user experience: single pane of glass
NetApp Confidential

27

SNAP CREATOR FRAMEWORK


NetApp Snap Creator Framework is software that runs on the host to abstract storage operation from the
applications. Snap Creator abstracts the application-specific tasks into plug-ins, as shown on the top of this
diagram. From a storage perspective, regardless of the applications and hypervisors, data protection calls for
creating a Snapshot copy, using SnapMirror or SnapVault software to back up data to secondary storage, or
using FlexClone software to clone volumes for development and testing environments. What is unique is the
specific calls to quiesce the applications or the hypervisors. Because the interface to the storage is the same,
an enterprise can even write custom application plug-ins by following NetApp documentation.
Snap Creator Framework software supports a broad range of applications and hypervisors, and three
hypervisor plug-ins: VMware, which provides vCloud and VM backup; KVM; and Citrix XenServer. Snap
Creator Framework software also supports the nine applications shown here, including SnapManager for
Exchange and SnapManager for SQL. These are basic prepackaged plug-ins that are included as part of Snap
Creator Framework. It also has a wide set of community plug-ins, too numerous to list here.
Because Snap Creator is aware of the application and the hypervisors, it can provide application-aware VM or
vCloud backup from the same UI.

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Snap Creator Community

NetApp Confidential

28

SNAP CREATOR COMMUNITY


For the latest information on Snap Creator, visit the Snap Creator Community, which is access at netapp.com.

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Positioning Based on Data Protection


Workflows
Recovery for App/VI
Administrators

Backup Management
of Entire Environment
Data Protection
Admin

App/Sys/Storage
Admins
SnapManager
Snap Creator
Framework

SnapProtect

Application protection and


recovery

D2D2T backup

Long-term retention

DR with tight RPO

Centralized management

Production test/dev

Catalog, tape

Short-term retention

Controller-based licensing

NetApp to NetApp

NetApp to NetApp and third


party to NetApp for select
platforms and applications

Integration with Existing


Backup Infrastructure
Data Protection
Admin

CommVault
Symantec
IBM
Syncsort

Modernize and accelerate


backup with NetApp
Snapshot copies

Any to NetApp

NetApp Confidential

29

POSITION BASED ON DATA PROTECTION WORKFLOWS


The positioning of NetApp backup and recovery solutions and partner integration is based on recovery and
retention time, as well as the breadth of use in the customers environment.
If the goal of your customer is local recovery for application and virtualization administrators, recommend the
SnapManager software family for the different applications supported (such as SnapManager for Exchange or
for Oracle). Similarly, if a virtualization-centric approach is needed, then SnapManager for Virtual
Infrastructure or Hyper-V would be an appropriate option. Snap Creator framework can extend SnapManager
functionality to applications for which there are not specific SnapManager products.
If the goal of your customer is backup management of their entire environment, recommend NetApp
SnapProtect. NetApp SnapProtect is a complete backup and recovery solution delivering disk-to-disk-to-tape
backup for long-term retention. It manages multiple applications, as well as multiple virtual infrastructures,
from a single pane of glass.
If the goal of your customer is integration with an existing backup infrastructure, then suggest that the
customer leverage their existing vendors integration with NetApp FAS storage to manage Snapshot copies.
Many customers have made an investment in backup and recovery software infrastructure and are looking for
a way to improve efficiency, performance, and availability.

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Module Summary
Now that you have completed this module, you
should be able to:
Determine the customer challenges that can
be addressed by integrating NetApp
technologies with partner technologies
Describe the technical features and
functionality of each integration solution

NetApp Confidential

MODULE SUMMARY

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30

Knowledge Check
Module 5: Data ONTAP Server and
Application Integration

NetApp Confidential

KNOWLEDGE CHECK

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31

Knowledge Check: Question #1


1. What are some of the customer challenges
that can be addressed by integrating NetApp
technologies with partner technologies?

NetApp Confidential

KNOWLEDGE CHECK: QUESTION #1

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32

Knowledge Check: Question #2


2. What are some of the key benefits of
SnapManager software?

NetApp Confidential

KNOWLEDGE CHECK: QUESTION #2

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33

Module 6
NetApp Manageability Tools

NetApp Confidential

MODULE 6: NETAPP MANAGEABILITY TOOLS


In this module, you learn how NetApp OnCommand manageability software addresses various challenges that
storage administrators face on a day-to-day basis. You also learn what the OnCommand management strategy
is and what products are in the OnCommand software suite.

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Module Objectives
After this module, you should be able to:
List the products in the OnCommand software
suite
Describe the features and capabilities of each
product in the OnCommand manageability
suite
Describe the features and capabilities of
AutoSupport and My AutoSupport

NetApp Confidential

MODULE OBJECTIVES

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OnCommand Management Portfolio


For Data ONTAP
storage:

For multivendor
storage: Insight

System Manager
Unified Manager
Workflow Automation
Performance
Manager
Balance

NetApp Confidential

ONCOMMAND MANAGEMENT PORTFOLIO


The NetApp OnCommand portfolio groups products into two functional areas: products for managing Data
ONTAP storage and products for managing multivendor storage.
OnCommand software unlocks the power of clustered Data ONTAP capabilities, such as nondisruptive
operations, massive scale, and on-demand flexibility. To set up and manage these capabilities, OnCommand
includes System Manager, Unified Manager, Workflow Automation, Performance Manager and Balance.
As data expands and IT budgets remain flat or decline, Insight manages multivendor solutions to help
customers manage data growth and optimize what they have.

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NetApp OnCommand Portfolio


Product Name

Product Description

Licensing

System Manager

Provides device-level management for individual controllers and clusters of


Data ONTAP storage.

No cost

Unified Manager

Monitors the availability, capacity, and protection of clustered Data ONTAP


resources to provide a single view of Data ONTAP storage health.

No cost

Workflow
Automation

Automates storage tasks (such as commissioning, provisioning,


decommissioning), and integrates with higher-level systems, such as
orchestration, to deliver storage self-service and cloud services.

No cost

Performance
Manager

Provides performance monitoring and root-cause analysis of clustered Data


ONTAP environments.

No cost

Balance

Provides performance analytics across SVMs, physical servers, and Data


ONTAP storage. Optimizes storage performance in highly virtualized
environments .

Controller-based
pricing

Helps mid-to-large-scale enterprise customers improve performance, plan


capacity, and assure storage services across their multivendor storage
infrastructure.

Capacity-based
pricing

Insight

NetApp Confidential

NETAPP ONCOMMAND PORTFOLIO


The products of the NetApp OnCommand portfolio are designed to make NetApp storage the best solution for
physical, virtual, and cloud environments. When customers purchase a NetApp storage system, they need
tools to control the system.
To meet this need, NetApp provides OnCommand System Manager, a management tool that is included with
the purchase of every Data ONTAP storage system. System Manager provides simple, workflow-based
wizards to automate the most common device-management tasks for individual and clusters of Data ONTAP
systems.
As customers purchase additional storage systems, they need tools to monitor the availability, capacity, and
protection on their clustered Data ONTAP resources. OnCommand Unified Manager can provide a single
view of the Data ONTAP storage health.
Customers who want to automate processes can do so with OnCommand Workflow Automation. With builtin best practices, administrators can automate storage tasks to deliver self-service and cloud services.
OnCommand Balance addresses performance issues across SVMs, physical servers, and Data ONTAP
storage.

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And OnCommand Performance Manager provides performance monitoring and root-cause analysis of
clustered Data ONTAP environments.
For customers who want to gain cross-domain visibility of the entire IT infrastructure (physical, virtual, and
cloud), NetApp offers OnCommand Insight. OnCommand Insight discovers all your customers assets,
including NetApp E-Series systems, Data ONTAP systems, and third-party storage. It correlates usage to
applications and business entities to provide complete application-to-storage mapping. Insight is a powerful
tool for configuration and change management. When changes are not in line with policies, customers are
alerted to the violation or potential vulnerabilities and can perform root-cause analysis to quickly resolve
issues and minimize downtime. Insight consists of four integrated modules that are priced independently.

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Lesson 1
Managing the Data ONTAP Storage
Infrastructure

NetApp Confidential

LESSON 1: MANAGING THE DATA ONTAP STORAGE INFRASTRUCTURE


In this lesson, you learn what challenges OnCommand software addresses. You also learn what products are
in the OnCommand software suite for managing Data ONTAP storage.

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Todays Management Challenge


System Manager
Challenge

OnCommand
System Manager

How do your customers manage their Data ONTAP storage effectively?

Provides device-level management of Data ONTAP storage systems


(FAS and V-Series)

NetApp Confidential

TODAYS MANAGEMENT CHALLENGE: SYSTEM MANAGER


How can your customers manage their Data ONTAP storage infrastructure more effectively?
Customers can move away from manual, error-prone command-line interface management. OnCommand
System Manager enables centralized management, monitoring, and reporting to optimize Data ONTAP
storage and meet your customers business policy requirements.
Designed with the needs of small and midsize businesses in mind, System Manager is a no-cost option with
Data ONTAP storage that will improve your customers storage and service efficiency.

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System Manager Licensing Requirements


No System Manager license is needed.
The software is available to Data ONTAP
customers at no additional charge.
For Data ONTAP features that require a
license, the license must be installed to
activate System Manager support for the
feature.

NetApp Confidential

SYSTEM MANAGER LICENSING REQUIREMENTS


System Manager is absolutely free with the purchase of any Data ONTAP storage system. Anyone who has a
valid NetApp Support site login can access and download the System Manager interface. However, some of
the licensed features and protocols that System Manager supports are enabled and displayed only if the
required license for the feature is installed on the storage system. For example, if no SnapVault license is
installed on the system, SnapVault options are not displayed to System Manager users.

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Todays Management Challenge


Unified Manager
Challenge

OnCommand
Unified Manager

How can customers simplify the complexity of managing multiple Data ONTAP systems?

Automated monitoring and alerting for Data ONTAP complex storage environments

NetApp Confidential

TODAYS MANAGEMENT CHALLENGE: UNIFIED MANAGER


As data and the demand for storage continue to grow, companies must manage more with the same staff.
Customers need to ease the demands of managing growing and complex Data ONTAP storage environments
by boosting operational efficiency. How can your customers simplify the complexity of managing multiple
Data ONTAP systems?
Unified Manager provides alerts on the health of the Data Storage environment, so your customer can monitor
the system proactively. Your customer can increase storage and service efficiency, ease operational costs, and
take advantage of clustered Data ONTAP benefits such as nondisruptive operations and operational
efficiency.
Unified Managera no-charge option with Data ONTAP storageis designed with the needs of businesses
in mind, from small businesses to midsize and large enterprises.

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Unified Manager Key Features

Unified Manager can:


Discover physical and logical objects
Display the overall health of your Data ONTAP
environment in a dashboard view
Enable users to monitor, drill down, and take
action for nondisruptive operations
Monitor SnapVault and SnapMirror environments
NetApp Confidential

UNIFIED MANAGER KEY FEATURES


OnCommand Unified Manager facilitates ease of management in a clustered Data ONTAP environment.
The UI was designed specifically to enhance the overall user experience with clustered Data ONTAP
environments.
Unified Manager automatically discovers physical and logical objects. Physical objects include cluster nodes,
disks, shelves, high-availability pairs, ports, and Flash Cache devices. Logical objects include clusters, SVMs,
aggregates, volumes, LUNs, qtrees, logical interfaces, and Snapshot copies.
A dashboard provides a single, unified view of the clustered storage environment so that users can monitor
the system and take action for nondisruptive operations. Users can monitor SnapMirror and SnapVault
environments to identify when data protection relationships are at risk due to capacity or configuration
changes.

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Unified Manager
Advanced Monitoring and Alerting
Workflow monitoring:

Results:

Dashboard to summarize
and categorize capacity,
protection, and availability
issues
Guidance for
troubleshooting capacity
issues
Drill-down information for
a deeper understanding of
issues
Enhanced event and alert
functionality
NetApp Confidential

10

UNIFIED MANAGER: ADVANCED MONITORING AND ALERTING


To provide manageability for your customers, Unified Manager starts by monitoring workflows and feeding
data into the Unified Manager dashboard. It monitors capacity, availability, and data protection, providing the
user with a picture of the overall health of the Data ONTAP environment.
The dashboard panels display status reports on key metrics to provide quick takes on capacity, availability,
and protection, plus information about incidents and risks. Users can watch for issues that they need to
troubleshoot and can quickly navigate to the underlying details of multiple storage systems. Issues are graded
as critical, error, warning, or information so that the user can quickly prioritize them. Enhanced event and
alert capabilities enable users to manage the clustered Data ONTAP environment proactively.

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Unified Manager Licensing Requirements


No Unified Manager license is needed.
The software is available to Data ONTAP customers
at no additional charge.

NetApp Confidential

11

UNIFIED MANAGER LICENSING REQUIREMENTS


Unified Manager is absolutely free with the purchase of any Data ONTAP storage system.
Anyone who has a valid NetApp Support site login can access and download the software.

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Todays Management Challenge


OnCommand Workflow Automation

How can my customers automate their manual storage processes without being

How can customers enable cloud services without adding more resources?

Challenge

OnCommand
Workflow
Automation

limited to vendor-defined processes?

Flexible, powerful framework and portal for automating repeatable storage


management tasks

NetApp Confidential

12

TODAYS MANAGEMENT CHALLENGE: ONCOMMAND WORKFLOW AUTOMATION


How can my customers automate their manual storage processes without being limited to vendor-defined
processes? And, how can they enable cloud services without adding more resources?
Today, many IT organizations perform the majority of their repeatable storage tasks manually. Often,
organizations have home-grown scripts. Manual processes have many downsides. They are prone to human
error, they dont necessarily follow best practices, and they might not optimize storage. Customized
orchestration solutions can be too difficult for generalists or too expensive to operate and maintain. These
alternatives might also lack a comprehensive storage automation component.
Cloud-based processes require high levels of automationnot manual processes. How can customers meet
the automation demands of virtual and cloud environments? They need the right tools from a partner who
understands their business as it evolves from a virtualized to a cloud environment.
With OnCommand Workflow Automation, storage administrators can create storage workflows in just
minutes. They can integrate storage workflows with high-order IT processes that align with NetApp best
practices. Workflow Automation relies on Unified Manager for an up-to-date overview of the Data ONTAP
storage landscape.
OnCommand Workflow Automationa no charge option with Data ONTAP storageworks in tandem with
OnCommand Unified Manager for an up-to-date overview of the Data ONTAP storage landscape. A NetApp
Professional Services engagement is required to implement Workflow Automation.

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Workflow Automation
Delivering Automation and Flexibility
Key Features

UI

Automates manual,
repeatable processes
Flexibly executes storage
processes based on
customers needs
Enables storage experts to
define and adjust processes
Enables customized
resources to be selected and
integrated with other IT
systems

NetApp Confidential

13

WORKFLOW AUTOMATION: DELIVERING AUTOMATION AND FLEXIBILITY


OnCommand Workflow Automation is a tool and framework that provides a consistent way to define and
execute repeatable processes that users would otherwise perform with the clustered Data ONTAP command
line or with OnCommand System Manager.
Workflow Automation delivers automation and flexibility for your customers storage processes. The
automated processes are not limited to vendor-defined processes. Storage managers without programming
skills can define and modify processes. You can flexibly select resources by physical capacity, performance
metrics, or name. Integrating Workflow Automation with other OnCommand products improves resource
selection and automation. With Workflow Automation, customers can flexibly execute storage processes
based on their unique needs.

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Workflow Automation Framework


Key components:
Use Designer to construct
and modify workflows
Use Portal to test and
publish workflows

NetApp Confidential

14

WORKFLOW AUTOMATION FRAMEWORK


With Workflow Automation, your customers start by using the designer interface to construct or modify a
workflow. Workflow Automation provides a rich library of predefined building blocks. Users can add another
building block to the library or collaborate with NetApp to add a new building block.
To build the workflow steps for a virtualized environment or for a private, hybrid, or public cloud, users
select from a list of commands, identify execution options, and define resource selection options. Numerous
options provide ample flexibility for building customized workflows.
After defining a workflow, the customer can test it and then publish it to authorized users who access and
execute it via the Workflow Automation portal. Users can schedule workflows for execution at a later date or
use an orchestration tool to trigger execution via web services.
This example shows the workflow portal and the various workflows available for production. The architects
and administrators of the Workflow Automation server group the workflows into categories. From the portal,
users can view the workflow description and preview or execute the workflow. Here is a workflow for
creating, mapping, and protecting clustered LUNS with SnapMirror software.

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Easy-to-Use Portal

Key Features
Execute workflows easily
Select from workflows organized by categories

Preview the workflows before execution


Execute immediately or schedule to run later

NetApp Confidential

15

EASY-TO-USE PORTAL
The OnCommand Workflow Automation portal provides a simple way for operators to execute workflow.
Little training is required. Users can preview workflows, then execute them immediately or schedule them for
later execution.
This is the portal from an operators point of view. The user can see if any step has failed and can take a
corrective action. On the Execution tab, the operator can access logs and verify the status of workflow
execution.

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Storage Workflow Examples


Examples of workflows

Results

Provision, migrate, or
decommission storage
Set up a new virtualization
environment
Set up storage for an
application
Set up FlexPod software or
virtual desktops
Perform storage cloning
Conduct a centralized
activation of NetApp
SnapManager software

NetApp Confidential

16

STORAGE WORKFLOW EXAMPLES


With NetApp Workflow Automation, customers can provision, migrate, or decommission storage for
databases or file systems. They can set up a new virtualization environment, including a storage switch or
datastore, or set up storage for an application as part of an end-to-end orchestration process. They can set up a
FlexPod solution, configure virtual desktops, perform storage cloning, conduct a centralized NetApp
SnapManager activation, and much more.

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Automated Workflow Licensing


Requirements
No Automated Workflow license is needed.
The software is available to Data ONTAP customers
at no additional charge.

NetApp Confidential

17

AUTOMATED WORKFLOW LICENSING REQUIREMENTS


Workflow Automation is a no-charge option with any Data ONTAP storage system. Anyone who has a valid
NetApp Support site login can access and download the software.

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Todays Management Challenge


OnCommand Performance Manager
Challenge

How can customers monitor performance in clustered Data ONTAP environments?

OnCommand
Balance

Provides performance monitoring and root-cause analysis of clustered Data ONTAP


environments

NetApp Confidential

18

TODAYS MANAGEMENT CHALLENGE: ONCOMMAND PERFORMANCE MANAGER


How can your customers monitor performance in their clustered Data ONTAP environments?
NetApp OnCommand Performance Manager enables customers to monitor and troubleshoot performance in
their clustered Data ONTAP storage environments. It is available at no cost to NetApp customers.

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OnCommand Performance Manager


Key Features

Results

Troubleshoot performance
with:

Automatic incident
detection
Root cause analysis
Alerting
Resolution advice

NetApp Confidential

19

ONCOMMAND PERFORMANCE MANAGER


With OnCommand Performance Manager, storage administrators can determine if there is a performance
problem in the cluster and find where the problem is located. When there is no issue, it can prove the lack of a
problem.
In a dynamic storage cluster, automated storage performance alerting gives storage administrators peace of
mind, simplifies performance diagnosis, and provides resolution advice. Performance Manager is designed to
resolve 80 percent of incidents without the involvement of NetApp Global Support.

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OnCommand Performance Manager


Licensing Requirements
No Performance Manager license is needed.
The software is available to Data ONTAP customers
at no additional charge.

NetApp Confidential

20

ONCOMMAND PERFORMANCE MANAGER LICENSING REQUIREMENTS


OnCommand Performance Manager is a no-charge option with any Data ONTAP storage system. Anyone
who has a valid NetApp Support site login can access and download the software.

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Todays Management Challenge


OnCommand Balance
Challenge

How do I know if I am getting the best performance possible?

OnCommand
Balance

Provides performance analytics across SVMs to predict and troubleshoot


performance issues

NetApp Confidential

21

TODAYS MANAGEMENT CHALLENGE: ONCOMMAND BALANCE


How do I know if I am getting the best performance possible?
NetApp OnCommand Balance is the only performance and capacity management software that provides
analysis across IT virtualization layers and technology silos for virtual and physical servers and Data ONTAP
FAS series storage.
OnCommand Balance helps companies troubleshoot problems within minutes, optimize utilization, and
improve performance in the dynamic data center. Traditional system and element management tools look at
only one silo (physical or virtual, servers or storage), this agentless software dynamically models and
analyzes the entire infrastructure.
OnCommand Balance is an value add product that is currently priced by controller (for NetApp storage users)
or by capacity/TB (for multivendor storage environments).

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OnCommand Balance
Key Features

Results
VM

Troubleshoot issues

Where are the storage


bottlenecks?

Which workloads are victims


and which are bullies?

What is misaligned?

Server

Storage

App

Optimize performance

How much headroom do I have?

Where can I put my SVM or app


for best performance?

Predict problems

How can I proactively avoid


bottlenecks?

How can I head off issues?

NetApp Confidential

22

ONCOMMAND BALANCE
OnCommand Balance provides information that administrators can use to proactively or reactively address
performance issues regarding virtualization, clusters, FlexPod hardware, and cloud environments.
Balance helps administrators troubleshoot issues. Like competitor products, Balance provides metering. But
Balance also provides actionable information. Balance can detect potential problems, alert the administrator to
the causes of the problems, and suggest how to fix them. For example, if Balance detects that SVM blocks are
misaligned across LUNs, it identifies the SVM workloads that are slowing down (called the "victims") and
the workloads that are monopolizing resources (called the "bullies").
Balance helps administrators optimize performance. Using key performance indicators, Balance provides
information about response time, performance health, and disk utilization. Balance helps users decide where
to put SVMs and applications for optimal performance and helps users troubleshoot performance problems in
minutes. The unique features of Balance span all domains: applications, servers, networking, and storage.
Balance helps users predict problems and troubleshoot failures quickly and accurately. Administrators can
analyze the causes of problems before they lead to failures.

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Balance Licensing Requirements


License required
Priced by controller (for Data ONTAP NetApp storage
users)

NetApp Confidential

23

BALANCE LICENSING REQUIREMENTS


OnCommand Balance does require a license. It is priced by controller (for Data ONTAP storage users).

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Lesson 2
OnCommand Insight for Multivendor
Storage

NetApp Confidential

24

LESSON 2: ONCOMMAND INSIGHT FOR MULTIVENDOR STORAGE


In this lesson, you learn about using OnCommand Insight to manage multivendor storage.

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Todays Management Challenge


OnCommand Insight
Challenge

OnCommand
Insight

How can you plan for migrations or data center consolidations?

How do you accurately report on costs for chargeback and showback?

End-to-end multivendor storage management

NetApp Confidential

25

TODAYS MANAGEMENT CHALLENGE: ONCOMMAND INSIGHT


Current data center infrastructures are a heterogeneous mix of server, network, and storage solutions. Some
applications are virtualized while others are not, and data growth continues at alarming rates. Yet while
Gartner predicts that storage capacity demands are growing around 50% per year, storage budgets are
expected to grow at less than 10%.
How can you get to where you need to be when youre not able to identify and fully utilize the resources you
already have? How can you plan for migrations or data center consolidations? And how do you accurately
report on costs for chargeback and showback?
You need the right tools from a partner who understands the challenges you face to make sense of your
environment, rationalize your purchasing decisions, and take the pain out of technology transitions.
OnCommand Insight is the answer. Insight provides a robust end-to-end multivendor storage management
solution of physical, virtualized and cloud environments. With Insight, you can simplify forecasting and
capacity management and accelerate major IT initiatives to achieve significant capital and operational
savings. OnCommand Insight provides enterprise-level reporting for strategic decision making and helps
optimize existing resources for maximum return on investment.
OnCommand Insight is a value add product that is currently priced based on capacity by terabyte for your
multivendor storage environments.

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OnCommand Insight

Discover

Assure

Perform

Plan

NetApp Confidential

26

ONCOMMAND INSIGHT
OnCommand Insight 100 percent agentless technology is composed of four modules on a single platform:
Discover, Assure, Perform, and Plan.
Each module addresses a specific customer need, and implementation of these modules requires a NetApp
Professional Services engagement.
Discover is a mandatory prerequisite for Assure, Perform, and Plan, and it is not offered on its own. All
modules are licensed by terabyte of raw capacity.

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OnCommand Insight
Discover
Key Features
Provides cross-domain
visibility to assets
Identifies your customers
entire inventory (including
NetApp FAS and
E-Series storage systems)
Integrates all of the
OnCommand Insight
elements

NetApp Confidential

27

ONCOMMAND INSIGHT: DISCOVER


The first module, Discover, automatically and agentlessly discovers all your customers assets, including
infrastructure device switches, storage arrays, and NetApp storage systems. It then correlates usage to
applications and business entities to provide complete application-to-storage mapping. With this information,
your customers can plan more effectively and optimize performance.
When the companys data center topology is identified, your customer can monitor and troubleshoot problems
at the level of application storage services. Insight reduces the risk, overhead, and time associated with
managing switch, array, and data center migrations, as well as day-to-day changes. Insight also helps your
customers maximize utilization of their existing resources and confidently use efficiency technologies such as
thin provisioning and deduplication.

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OnCommand Insight
Assure
Key Features

Results

Visualizing and monitoring


storage
Identifying and correlating
service paths that describe
the relationship between a
particular application and its
data

NetApp Confidential

28

ONCOMMAND INSIGHT: ASSURE


Assure gives administrators information from throughout the infrastructure so that they can identify how the
infrastructure supports applications and which resources have been orphaned.
Assure identifies and correlates service paths that describe the relationship between a particular application
and all its mapped storage. Assure then creates reports with the service path information. The service path
includes all the SVMs, physical servers, network devices, and storage systems that the application uses. After
Assure identifies the service paths, administrators can proactively manage storage services to increase service
quality, prevent application failures, and improve recovery time. Customers can create Assure reports, or
request the creation of reports as a NetApp Professional Services offering.

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OnCommand Insight
Perform
Insight Perform tracks
compliance with performance
service-level objectives.

Results

Disk Utilization

Response Time
and IOPS

Performance Impact
on Applications

NetApp Confidential

29

ONCOMMAND INSIGHT: PERFORM


Administrators use Perform to track compliance with performance service-level objectives.
Administrators can correlate the performance of entire environments, from application to storage, to generate
performance metrics of applications. Perform monitors volumes, storage pools, and disk utilization on the
front end and the back end of virtualized storage.

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OnCommand Insight
Plan
Insight Plan automatically
calculates chargeback.

Results

NetApp Confidential

30

ONCOMMAND INSIGHT: PLAN


Plan automatically calculates chargeback for cost and service levels.
Administrators used to use vendor-specific tools to manually collect usage data at each device level. The
process was labor-intensive and took days or weeks of administrator and manager time. Even if administrators
used scripts to automate the process, they still had to maintain the scripts, and the accuracy changed as soon
as a variable did.
To accurately calculate costs, customers can use Plan to align costs with actual usage by application,
customer, or business entity (or by external customer in the case of cloud providers), tier, service level,
datacenter, or other business-level criteria. Administrators annotate business entities, applications, tiers, and
service levels in OnCommand Insight to apply cost information for storage utilization and chargeback. After
the administrator annotates the business entities, applications, tiers, and service levels, OnCommand Insight
calculates the disk space used by each application and the disk space used at the level of the host, application,
tier, consumer or owner, data center, and enterprise. OnCommand Insight Data Warehouse provides the
reports.

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Licensing Requirements
License required
Based on capacity for multivendor environments

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31

LICENSING REQUIREMENTS
OnCommand Insight does require a license. It is priced based on capacity by terabyte (for multivendor storage
environments).

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Lesson 3
AutoSupport

NetApp Confidential

LESSON 3: AUTOSUPPORT

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32

Todays Management Challenge


AutoSupport
Challenge

How can customers preemptively identify storage infrastructure issues?

My AutoSupport

Web-based support tool

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33

TODAYS MANAGEMENT CHALLENGE: AUTOSUPPORT


In todays always-on world, learning after a problem has occurred and reactive support are no longer
acceptable. Your customers want to remedy problems before they happen to maintain high availability,
compliance, and service-level objectives. This preemptive support is available with My AutoSupport.
My AutoSupport is a suite of web-based applications hosted on the NetApp Support site and accessible
through a web browser. Using the data from AutoSupport, My AutoSupport proactively identifies storage
infrastructure issues through a continuous health-check feature and automatically provides guidance on
remedial actions that help your customer increase uptime and avoid business disruptions.

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The AutoSupport Tool


Results

Key Features
Phone-home
mechanism

Sends content from


Data ONTAP and
E-Series systems to
NetApp

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34

THE AUTOSUPPORT TOOL


The NetApp AutoSupport tool is an integrated, efficient monitoring and reporting technology that checks the
health of AutoSupport-enabled NetApp systems on a continual basis.
AutoSupport is the "phone-home" mechanism inside Data ONTAP and E-Series systems that sends content to
NetApp proactively. Based on the customer reporting policy, AutoSupport sends either minimal or verbose
content. Customers should enable AutoSupport when they implement NetApp storage.
AutoSupport is one of the most important troubleshooting tools for any NetApp storage system and can aid in
providing performance-related information when no other baseline information is available. AutoSupport
information is collected continuously and sent to NetApp on a regular basis. Information that is collected
includes usage information, service statistics, and boot-time statistics.
If you are an IBM partner and sell rebranded FAS systems that are known as N-Series systems, note that
AutoSupport data is sent to IBM and NetApp. IBM addresses first-level and second-level support. NetApp
addresses third-level escalations. IBM does not provide an interface like My AutoSupport to their customers,
but the data is available for you through NetApp. You can only access the data through NetApp by system ID
or serial number because NetApp does not have the name, site, or contact information for IBM customers.

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My AutoSupport
Key Features
View

Results

Timeline-based events

Health check
recommendations
Performance trends

Sends content to
NetApp

NetApp Confidential

35

MY AUTOSUPPORT
My AutoSupport is a web-based support tool that extends the capability of the AutoSupport system.
Customers can view timeline-based events, health-check recommendations, reference configuration
comparisons, and the AutoSupport message history for individual NetApp systems. Customers can also roll
up views for entire sites and entire organizations.
This example shows the configuration summary, fitness assessment, storage efficiency summary, and
performance trend analysis for multiple sites.

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AutoSupport Usage
NetApp and Partner Usage

Customer Installed Base

Automatic Replacement Parts

Customer
Environments

Assessment
and
Optimization

AutoSupport Messages
Weekly or Event-Driven
(HTTPS or Email)

NetApp Storage
System

Automatic
Case Creation

AutoSupport
Database

Customer
Messages
(Email)

Reports:
Technical
Global Advisor,
CTQ,
Engineering

NetApp
Synergy
(sizing and
modeling)

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36

AUTOSUPPORT USAGE
This chart shows AutoSupport usage. On the left side are customer systems. Messages about the health of a
system are triggered on a weekly basis. Events also trigger messages. Customers can receive email
notifications when automated support tool messages are generated. Messages to NetApp can be sent by
HTTPS or email SMTP. After NetApp receives a message, it processes and stores the message in a data
warehouse. Then cases are automatically created and parts are automatically dispatched (which has long been
popular with customers). NetApp also uses AutoSupport data to provide assessment and optimization services
to customers, for Technical Global Advisor and Critical to Quality reporting, and in the enterprise business
intelligence reporting system for analysis. The NetApp Synergy presales and post sales tool also uses
AutoSupport data for sizing and quoting. The My AutoSupport portal is the primary AutoSupport application.
Customers, partners, and internal users can access the portal from the NetApp Support site.

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Module Summary
Now that you have completed this module, you
should be able to:
Identify customer challenges that the NetApp
OnCommand software suite solves
List the products in the OnCommand software
suite
Describe the technical features and
capabilities of each OnCommand tool

NetApp Confidential

MODULE SUMMARY

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37

Knowledge Check
Module 6: Manageability Tools

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KNOWLEDGE CHECK

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38

Knowledge Check: Question #1


1. Which statement best describes
OnCommand System Manager software?
a. A non-erasable, nonwriteable (WORM)
storage solution
b. A management solution to manage Data
ONTAP storage systems
c. A storage chargeback and showback
solution
d. A tool to manage performance

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KNOWLEDGE CHECK: QUESTION #1

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39

Knowledge Check: Question #2


2. Which two statements are characteristics of
OnCommand Unified Manager? (Choose
two.)
a. Automated monitoring for multiple Data
ONTAP storage environments
b. Flexible framework for automating storagecentric tasks
c. Provides a roll-up view of Data ONTAP
storage
d. Discovers physical objects and logical
objects (clusters, SVMs, and aggregates)
NetApp Confidential

KNOWLEDGE CHECK: QUESTION #2

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40

Knowledge Check: Question #3


3. Which are examples of workflows that can
be automated using NetApp Workflow
Automation? (Choose three.)
a.
b.
c.
d.
e.

Provision storage
Set up a new virtualization environment
Set up storage for an application
Set up reports to reflect chargeback
Set up service paths

NetApp Confidential

KNOWLEDGE CHECK: QUESTION #3

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41

Knowledge Check: Question #4


4. What are the characteristics of OnCommand
Insight software? (Choose three.)
a. Identifies storage resources within an
environment
b. Provides performance analytics across
storage, networks, and SVMs
c. An end-to-end multivendor storage
management solution
d. Correlates usage to applications to give
administrators complete application-tostorage mapping
NetApp Confidential

KNOWLEDGE CHECK: QUESTION #4

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42

Knowledge Check: Question #5


5. What two statements best describe My
AutoSupport? (Choose two.)
a. A support tool to view health-check
recommendations
b. A graphical user interface tool to manage up
to four FAS systems
c. A tool to manage performance
d. A support tool to view timeline-based events

NetApp Confidential

KNOWLEDGE CHECK: QUESTION #5

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43

Knowledge Check: Question #6


6. Which statement best describes
AutoSupport? (Choose one.)
a. Phone-home mechanism
b. A graphical user interface tool to manage up
to four FAS systems
c. A graphical user interface tool to manage
performance
d. A device-level management tool with a
graphical user interface

NetApp Confidential

KNOWLEDGE CHECK: QUESTION #6

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44

Module 7
StorageGRID

NetApp Confidential

MODULE 7: STORAGEGRID
This module introduces StorageGRID software and explains how it powers the NetApp Distributed Content
Repository solution. You learn the technical basics of StorageGRID software, the basic concepts involved in
the NetApp Distributed Content Repository solution design, and the resources for you to explore more about
StorageGRID and the NetApp Distributed Content Repository solution.

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Module Objectives
After this module, you should be able to:
Describe the challenges of distributed content
repositories

Describe how StorageGRID enables the NetApp


Distributed Content Repository solution to address
the challenges
List the key functionalities and benefits of
StorageGRID
Describe StorageGRID use cases
Access resources to help you use StorageGRID and
the NetApp Distributed Content Repository solution

NetApp Confidential

MODULE OBJECTIVES

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Challenges of Distributed Content


Repositories

Global Access and


Effective Retrieval

Intelligent Management

Cost-Effective Infrastructure

Reliable Data Protection

Compliant Retention

NetApp Confidential

CHALLENGES OF DISTRIBUTED CONTENT REPOSITORIES


An explosive growth in the amount of unstructured data that enterprises need to manage presents new
challenges. Data is no longer accessed from a centralized location but rather from multiple devices and
multiple geographies. Users want to access any type of data at any time, from any web-enabled device. New
architectures are required to accommodate the new paradigm of how and where data is created and accessed.
Intelligent and cost-effective data management across geographically dispersed locations is challenging.
The challenges of distributed content repositories include:

Intelligent management
Global access and effective retrieval
Reliable data protection
Cost-effective infrastructure
Compliant retention

Intelligent Management
IT teams serve different user groups that have unique requirements for access and reliability. To effectively
manage very large distributed repositories, IT teams need a storage infrastructure that intrinsically manages
content from multiple sources that is distributed across different geographies.
Global Access and Effective Retrieval
It is a complex enough task to manage billions of objects that were created over periods of years or decades.
However, finding the data that you need when you need it is a daunting task without effective tools. Content
distribution, global access control, and end-user performance become more difficult as content has to be
managed from multiple sources across different geographies.

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Reliable Data Protection


Providing global 24x7 availability for petabytes of data poses a unique challenge.
Cost-Effective Infrastructure
The cost of providing multipetabyte repositories is a significant issue. Data center space constraints may also
pose a challenge.
Compliant Retention
Corporate governance, e-discovery policies, and business processes all drive retention requirements, which
requires an extremely robust, flexible infrastructure that works seamlessly with data protection, access
control, and encryption.

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The StorageGRID Solution


Large content repository
for big, unstructured data
Billions of datasets
Dozens of petabytes

Creation, management, and


consumption of global content
Predictable access to data
independent of location
Policy-controlled
datastores at each site
Intelligent data
classification and access
Metadata-based management

NetApp Confidential

THE STORAGEGRID SOLUTION


The StorageGRID object-based storage software enables the formation of multisite repositories that scale to
petabytes of data across hundreds of sites. The StorageGRID solution is the core technology that powers the
NetApp Distributed Content Repository solution.
The StorageGRID solution enables customers to create, manage, and consume content globally, completely
independent of location. Thus you get the benefits of local storage (in other words, you get high performance
and content access), as well as a truly global namespace across hundreds of sites. You can set up different
types of sites:

Remote sites that use virtual machines or smaller systems to store minimal local data
Large datacenters that retain a full set of datasets

All management of these sites is done automatically with policies, metadata information, and intelligent
caching. No administrator intervention is required.
The StorageGRID solution uses metadata-based management for data classification and access:

Where data is physically stored


How many copies exist (and where they exist) for disaster recovery purposes
How long copies are retained
When copies are destroyed

Metadata-based access to data simplifies how applications interact with storage. You do not need to search
using a file name. You simply search for information such as:

7-5

Mortgage documents
Customer: John Doe
Account number 123456
And so forth

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The NetApp Distributed Content


Repository Solution
MULTIPLE APPLIATIONS + SITES + PROTOCOLS
SITE 1

SITE 1

SITE 1

SITE

APPLICATIONS

APPLICATIONS

APPLICATIONS

APPLICATIONS

CIFS
NFS
SGAPI1
CDMI 2

CIFS
NFS
SGAPI
CDMI

CIFS
NFS
SGAPI
CDMI

CIFS
NFS
SGAPI
CDMI

NetApp StorageGRID Software


MULTIPLE: TENANTS + POLICIES + ADMINISTRATORS

1. StorageGRID
Application
Programming
Interface
NetApp E-Series Storage Systems

Tape

MULTIPLE: TARGETS + VENDORS + TIERS

2. Cloud Data
Management
Interface
Standard

NetApp Confidential

THE NETAPP DISTRIBUTED CONTENT REPOSITORY SOLUTION


The NetApp Distributed Content Repository solution combines StorageGRID object-based storage software
with the highly dense and scalable E-Series storage platform. This combination enables storage professionals
to deploy an object-based storage infrastructure on highly dense and reliable hardware across multiple
geographies. Using the CDMI, seamless growth into public or private cloud architectures is enabled.
StorageGRID enables NetApp Distributed Content Repository solution to solve the following challenges of
distributed content repositories.
Intelligent Management: StorageGRID uses object-level and file-level policies to manage where and how
long data should reside, while accommodating the need for a data infrastructure that enables secure, boundless
storage. In addition, StorageGRID can identify and manage content by type to comply with corporate policy
and industry regulations, including unauthorized access, alteration, or deletion. Finally, policy-driven storage
management aligns the cost of storage with the value of datasets by migrating the data onto the appropriate
type of storagefrom high-performance drives to tape.
Global Access & Effective Retrieval: The NetApp Distributed Content Repository solution helps resolve
global access and effective retrieval challenges by leveraging the rich metadata capabilities of StorageGRID.
Objects can be distributed, based on metadata, to appropriate physical locations to minimize latency. This
enables a single, logical repository to be accessed from multiple geographically dispersed physical storage
resources to support a collaborative workflow, or to simply improve end-user retrieval speed. Similarly,
objects of any type or from any source can be tagged with rich metadata, and then managed and retrieved
simply by using that metadata, such as account numbers or the name of a customer, regardless of where the
data is physically stored.

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Reliable Data Protection: StorageGRID provides business continuity, even in the event of disasters, through
multisite content federation, enabling users meet their SLAs with confidence. Configurations can be designed
for resilience against one or multiple simultaneous faults, even entire site losses and regional disasters.
StorageGRID is suitable for single data centers or multi-data-center deployments with many sites across the
globe. In addition, you can leverage StorageGRID features to associate rich metadata at the object level. You
can create highly granular storage policies to implement appropriate levels of recovery-time objectives and
recovery point objectives based on data value.
Cost-Effective Infrastructure: StorageGRID policy-driven storage management enables you to migrate data
onto the appropriate storage tier based on metadata, to store high-value, low-latency data on highperformance drives and migrate to lower-cost disks and (eventually) to tape, as business needs and policies
dictate. Integrated object-level encryption means that sensitive data can be protected through the entire
lifecycle, including storage on tape.
Compliant Retention: With StorageGRID, metadata can be used to promote policy decisions that affect
retention in ways that are not possible with traditional storage systems. The ability to add rich metadata to
nontextual objects, such as images and videos, enables sophisticated content movement and access controls.
In addition, StorageGRID integrates with NetApp storage systems to provide object-level encryption to
enhance overall security within a corporate environment as well as to support multi-tenant environments for
service providers.

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StorageGRID Key Functionalities


Application Interfaces

Reporting, Provisioning, and Management

Metadata and Content Awareness

Audit and Compliance Capabilities

SLA and QoS Monitoring

NetApp Confidential

STORAGEGRID KEY FUNCTIONALITIES


The StorageGRID solution provides the key functionalities that are required by application developers and
administrators.
Application Interfaces

Massively parallel transaction engine with: Integrated load balancing, transaction multi-thread pipelining
Global access: Local and remote access, NFS, CIFS file services interfaces, multiple file system shares
and multiple profiles per gateway, native HTTP object interface with API compression for reduced
bandwidth consumption
API services: Object store, retrieve, and query, object metadata attachment, comprehensive metadata
query
Versioned file recovery: Access to multiple previous versions of files; Can be enabled or disabled for
individual profiles; Full audit support for previous versions of files

Reporting, Provisioning, and Management


Advanced reporting and provisioning capabilities: Provisioning through a GUI or API; Storage efficiency
options: encryption, compression; AES-256 and SHA-256 encryption supported; Mixed-mode AES-256 and
SHA-256 support for strong encryption and CPU-efficient integrity protection; Centralized installation;
Rolling upgrades without downtime; Mixed software versions supported for multi-tenant gateway
deployments; Comprehensive ad-hoc real-time, rolling-period, and historical usage query capability; 200+
predefined monitoring, usage, and QoS reports; Event-based notification feed for third-party application,
billing, and QoS monitoring; Event feed filtering, queueing, and bulk retrieval supported
Metadata and Content Awareness
Metadata-based data management: Content-aware processing allows self-healing of rule-based retention
during network disruptions; Resource-aware processing allows physical relocation of storage devices for
rapid bulk data onboarding and movement; Query and retrieval of content is based on user-defined or systemdefined metadata.
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Audit and Compliance Capabilities


Comprehensive audit feed for:Chargeback and billing; Search integration; Custom reporting; Security
diagnostics; Compliance events; Support for multiple audit repositories at multiple sites enables secure audit
transport and storage.
SLA and QoS Monitoring

7-9

Comprehensive performance feeds: Access throughput; Replication throughput; Time to first byte; Time
to policies achieved;
Support for synthetic transactions: Demonstrate SLAs; Measure transaction round-trip time; Separate
WAN, storage, gateway times

Designing NetApp Solutions: StorageGRID

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StorageGRID Key Benefits


Cloud Initiative
Support

Metadata-Based
Management

Business
Innovation
Support

StorageGRID

Always-On
Data
Availability

Federated
Storage

NetApp Confidential

STORAGEGRID KEY BENEFITS


StorageGRID is a highly efficient, object-based software storage solution. Together with NetApp storage
appliances, StorageGRID key benefits help IT make the transition from a cost center to a strategic asset.
Federated storage across sites
StorageGRID manages unstructured data growth by federating storage platforms and technologies across
dozens of sites into a unified global content repository. You can grow without bounds to meet your global
business needs while simplifying your infrastructure and administration.
Always-on data availability
StorageGRID provides continuous access to content across multiple locations for 24x7 operations. Rolling
upgrades without downtime and multisite content federation enable you to provide business continuity even
during disasters, so that you meet your SLAs with confidence.
Metadata-based management
StorageGRID uses metadata to automate data management of billions of objects by multiple criteria over
multiple technology generations. Operational expenditures (opex) and management costs decrease while
compliance with corporate, regulatory, or user requirements is maintained.
Support for cloud initiatives
StorageGRID supports large internal or external Internet cloud storage initiatives.
Support for business innovation
StorageGRID enables customers to align IT infrastructure investments with ongoing business development
and goals. NetApp Professional Services can help customers design and configure a StorageGRID solution
that is tailored for their business needs, enabling customers to achieve maximum productivity and value from
StorageGRID and associated storage systems.
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StorageGRID Use Cases

Healthcare Organizations

Enterprise Cloud Service Requesters

Public Cloud Service Providers

Digital Media Distributors

NetApp Confidential

STORAGEGRID USE CASES


StorageGRID is best suited for these four types of customers:
Healthcare Organizations
These organizations need to store large filessuch as patient records, CT and MRI scans and other imaging
files, and diagnostic reportsfor time frames as long as the lifetime of the patient.
Enterprise Cloud Service Requesters

Financial institutions process and archive financial transactions and millions of customer check and
deposit images every day.
Insurance companies manage large amounts of policy data and retain copies of insurance claims and
related photos for years to support litigation.
Telecommunication and cable companies store customer usage and billing records for long periods of
time and offer growing libraries of downloadable media content to their subscribers.

Public Cloud Service Providers


Service providers provide storage-as-a-service. They require massively scalable and automated storage
infrastructures, to offer competitive cloud storage services with policy-based automation, web-based selfservice interfaces, and charge-back capabilities.
Digital Media Distributors
Digital media studios, news agencies, publishers, and broadcasters need to store and easily retrieve extremely
large libraries of film footage, broadcast programming, and web and mobile streaming video and audio files.

7-11

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StorageGRID Functional Diagram


NAS
I/O

NAS
Protocols

Object Ingest
and Retrieval
HTTP RESTful Protocol / CDMI*
Metadata Tagging and Query

Policy-Driven
Data Placement

Global Object Namespace

Object-Level Data Management


Location-Transparent Distributed Object Store
Storage Systems

*Cloud Data Management Interface


NetApp Confidential

STORAGEGRID FUNCTIONAL DIAGRAM


The StorageGRID solution adds a layer of object-level data management to the product by providing a
namespace that can extend across an entire globally distributed storage network. In addition to supporting
CIFS and NFS file-share access, the StorageGRID system enables client applications to use the HTTP API to
directly store and retrieve files. Objects are tagged with metadata, which drives the placement of content over
time and across locations that are managed through policies.

7-12

Designing NetApp Solutions: StorageGRID

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CDMI Overview
Cloud Data Management Interface
What is CDMI?
CDMI is an interface for interoperable
transfer and management of data in a cloud storage
environment.

CDMI addresses the lack of standardization in three


key areas of cloud storage:
Client-to-cloud data transfer
Cloud data management
Cloud-to-cloud data transfer

Site 1

Vendor1
Private
Vendor2
Public

Site 2

NetApp Confidential

10

CDMI OVERVIEW: CLOUD DATA MANAGEMENT INTERFACE


The interface to the cloud at an object level is becoming standardized through the Cloud Data Management
Interface (CDMI) standard, which was put forth by the Storage Networking Industry Association (SNIA). The
NetApp StorageGRID solution uses the CDMI standard to enable a single interface point to private and public
cloud storage systems.

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Resources
Netapp.com
Support.netapp.com
StorageGRID Documentation
StorageGRID Grid Primer
StorageGRID Administrator Guide
StorageGRID Documentation Map

For help with StorageGRID engagements,


contact xdl-storagegrid-questions@netapp.com.

NetApp Confidential

11

RESOURCES
You can find up-to-date resources for the NetApp Distributed Content Repository solution and StorageGRID
software on Netapp.com.
To learn more about StorageGRID software, download the StorageGRID Grid Primer and StorageGRID
Administrator Guide from the NetApp support site. From the support site, you can access the StorageGRID
Documentation Map, which provides a quick reference to determine which document contains the
information that you need.
For help with StorageGRID engagements, contact xdl-storagegrid-questions@netapp.com
Reseller partners and customers might not have full access to these resources.

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Module Summary
Now that you have completed this module, you should
be able to:
Describe the challenges of distributed content
repositories
Describe how StorageGRID enables the NetApp
Distributed Content Repository solution to address
the challenges
List the key functionalities and benefits of
StorageGRID
Describe StorageGRID use cases
Access resources to help you use StorageGRID and
the NetApp Distributed Content Repository solution
NetApp Confidential

MODULE SUMMARY

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12

Knowledge Check
Module 7: StorageGRID

NetApp Confidential

KNOWLEDGE CHECK

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13

Knowledge Check: Question #1


1. Which NetApp product serves as the core
technology that powers the NetApp
Distributed Content Repository solution?

NetApp Confidential

KNOWLEDGE CHECK: QUESTION #1

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14

Knowledge Check: Question #2


2. StorageGRID is best suited for which four
types of customers?

NetApp Confidential

KNOWLEDGE CHECK: QUESTION #2

7-18

Designing NetApp Solutions: StorageGRID

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15

Module 8
E-Series and EF-Series Storage
Systems

NetApp Confidential

MODULE 8: E-SERIES AND EF-SERIES STORAGE SYSTEMS


Welcome to the E-Series and EF-Series Storage Systems module. This module introduces you to the E-Series
and EF-Series product line. In this module, you review key E-Series features, including customer challenges
and solutions to problems, as well as the technical features of Dynamic Disk Pools and SSD Flash Cache for
Hybrid Arrays. This module also introduces you to the customer challenges and technical features of EFSeries systems.

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Designing NetApp Solutions: E-Series and EF-Series Storage Systems

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Module Objectives
After this module, you should be able to:

Describe the customer challenges that are


addressed by E-Series systems
List the products in the E-Series portfolio
Describe the features of NetApp SANtricity
storage management software
Describe the customer challenges that are
addressed by EF-Series systems
List the products in the EF-Series portfolio

NetApp Confidential

MODULE OBJECTIVES

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Lesson 1
E-Series Storage Systems

NetApp Confidential

LESSON 1: E-SERIES STORAGE SYSTEMS


This lesson starts with a high-level overview of E-Series storage system controllers, shelves, and major
features.

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Designing NetApp Solutions: E-Series and EF-Series Storage Systems

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Industry-Leading Storage Innovation

Corporate
Data Centers

Cloud
Data Centers

Flash Arrays

for ultrahigh performance

E-Series

Clustered Data ONTAP


for shared infrastructure

for price and performance at scale

StorageGRID

for web-scale object storage

NetApp Confidential

INDUSTRY-LEADING STORAGE INNOVATION


To address the various workloads in the new hybrid cloud environment, NetApp has a clear product strategy
to:

Create market-leading storage innovation for shared infrastructures


Design a set of storage innovations for dedicated workloads
Increase the ability to leverage every aspect of cloud computing
Offer the best flash agenda in the world

To do this, NetApp offers a rich portfolio of solutions to address shared infrastructures and dedicated
workloads in both NAS and SAN environments.

8-4

The clustered Data ONTAP operating system revolutionizes shared virtual infrastructure and offers a
unified platform for SAN and NAS.
The NetApp flash portfolio provides a suite of all-flash and hybrid (in other words, flash-accelerated)
arrays for ultraperformance when it is needed.

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The E-Series Solution

Flash Arrays

for ultra-high performance

E-Series
Clustered Data ONTAP
for Shared Infrastructure

for price and performance at scale

StorageGRID

for web scale object storage

NetApp Confidential

THE E-SERIES SOLUTION


For dedicated SAN workloads, where data management is built into the application, the NetApp E-Series
solution offers proven price and performance and high capacity.
NetApp continues to advance its presence in the emerging market of object storage with the StorageGRID
solution that runs on the E-Series platform.
NetApp recognizes that not every workload resides in a shared environment. Some applications provide their
own data management capabilities, or simply do not require such capabilities. E-Series systems provide an
effective building block for these applications. The E-Series solution offers:

8-5

Easy installation and management


Scalable performance and density
Proven reliability

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E-Series
Customer Challenges
Challenge

E-Series

How can your customers achieve superb application uptime?

How can they maintain flexibility to scale from small to enterprise environments?

How can they achieve proven performance with 99.999% availability?

The E-Series solution is a SAN option that delivers superb application uptime,
flexibility to scale, and proven performance.

NetApp Confidential

E-SERIES: CUSTOMER CHALLENGES


Since acquiring Engenio in 2010, NetApp has offered E-Series storage arrays for block environments. With
over 30 years of technology development and leadership, E-Series is the preferred choice by customers for
both general-purpose and high-performance computing (HPC) workloads when data is managed by the
application. Enterprise Reliability, Availability and Serviceability (RAS), industry-leading performance,
extreme density, and simple management are core differentiators of this price performance leader in the
market.
According to IDC, NetApp retains approximately 21% market share in open storage networking marketing.
This leaves a large area of white space within which NetApp can focus on new solution areas to solve
customer challenges within SAN storage application environments. Although SAN storage is not growing at
the rate of file, object and clout, it will continue to grow in the high single-digit percentage of compounded
annual growth rate (CAGR) through 2015.
The E-Series solution brings these benefits to your customers:

Superb application uptime with Dynamic Disk Pools


Flexibility to scale from small to very large environments
Proven enterprise reliability with 99.999% availability
Extreme performance for research and transactional processing
Very low failure rates of drives and controllers
Customer integration and tuning for high-performance file systems

The E-Series solution was designed from the ground up to be a simple storage system. For customers with
scale-up SAN requirements, E-Series systems provide best-in-class price to performance value. The E-Series
solution also delivers enterprise-grade reliability and ease of use.

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E-Series
System Highlights
Entry-class through enterprise-class block storage
for superior price and performance for SAN, where
the application drives the data management
Easy installation, low maintenance, and affordability
Modular design: Choice of shelves, drives, and I/O
Tunable performance: IOPS and bandwidth
E2600
E2700

E5400

Flash integration: Performance and efficiency


Sustained performance and automated management

E5500
NetApp Confidential

E-SERIES: SYSTEM HIGHLIGHTS


The E-Series solution appeals to a range of customers, from entry-level enterprises to big-data HPC
environments.

Modularity is a key design criterion for E-Series systems:

8-7

Three different controllers


Three sizes of disk shelves (with 12, 24, and 60 drives)
Multiple drive types and I/O interfaces (from iSCSI for entry-level customers to InfiniBand for highend customers)

E-Series systems are tunable: You can adjust cache block sizes, RAID levels, RAID groups, and segment
sizes.
E-Series systems optimize streaming performance for sequential, high-bandwidth workloads, or optimize
for random-transaction performance.
The NetApp Solid-state drive (SSD) Cache feature is the E-Series version of Flash Cache intelligent
caching in FAS.
Dynamic Disk Pools technology automatically minimizes the impact of drive failures, immediately
adapting up to eight times faster than traditional RAID.
More than 650,000 systems have shipped; the E5500 is the current leader in bandwidth performance.
The AutoSupport support tool is available for the E-Series product line.

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E-Series Platform: Simple SAN Storage


Its Simple
Allows IT staff to focus
on adding value to the
business
Is simple to install and
use

Requires no services
Provides flexible
configurations that
enable iSCSI, FC, and
SAS
Uses Dynamic Disk
Pool technology
NetApp Confidential

E-SERIES PLATFORM: SIMPLE SAN STORAGE: ITS SIMPLE


Automated features such as Dynamic Disk Pool technology for continuous performance and AutoSupport for
proactive health monitoring make E-Series a simple choice for customers.

8-8

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E-Series Platform: Simple SAN Storage


Its Seamless
Works with established
environments
Manages and moves
data anywhere

Offers integrated
management
Provides a full suite of
network connectivity
Enables you to set it
and forget it

NetApp Confidential

E-SERIES PLATFORM: SIMPLE SAN STORAGE: ITS SEAMLESS


The E-Series solution works with established environments and leading virtualization offerings to deliver
worry-free business value.
Your customers can manage and move data anywhere without reconfiguration or disruption.
E-Series systems enable integrated management in virtualized environments with VMware and Microsoft.
Dynamic Disk Pool technology, thin provisioning and the SSD Cache feature enable you to set it and forget
it.

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E-Series Platform: Simple SAN Storage


Its Streamlined
Fits into simple and
complex IT
environments
Is an industry leader in
RAS
Enables you to intermix
drive types such as
SAS and SSD
Offers highperformance efficiency
to cut power, density,
and cooling costs
NetApp Confidential

10

E-SERIES PLATFORM: SIMPLE SAN STORAGE: ITS STREAMLINED

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The E-Series Product Line


Controllers (4)

E2600
E2700
E5400
E5500

Interfaces (4)

Disk Shelves (3)

DE1600
DE5600
DE6600

SAS
iSCSI
FC
InfiniBand
(IB)

Disks (3)

SSD
SAS
NL-SAS

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11

THE E-SERIES PRODUCT LINE


The E-Series Product Line consists of four controller models [1] , three shelf options [2] , several host
interface cards [3] , and multiple disks [4]. These components are combined to build storage systems that
meet cost and performance requirements for these kinds of storage:

Entry-level
Workgroup
Departmental
Data center
High-performance

E-Series storage systems provide block-level storage. To provide file-level storage, customers combine
servers with E-Series storage systems.

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E-Series Controllers
24-GB cache memory

E5500

6/12-Gb SAS, 16-Gb FC, 40-Gb IB connectivity


384 drives; 12-drive, 24-drive, and 60-drive
enclosures (SAS)

6-GB, 12-GB, and 24-GB cache memory

E5400

6-Gb SAS, 8-Gb FC, 10-Gb iSCSI, 40-Gb IB


connectivity
384 drives; 12-drive, 24-drive, and 60-drive
enclosures (SAS)
8-GB and 16-GB cache memory

E2700

12-Gb SAS, 16-Gb FC, 10-Gb iSCSI connectivity


192 drives; 12-drive, 24-drive, and 60-drive
enclosures (SAS)
2-GB and 4-GB cache memory

E2600

6-Gb SAS, 8-Gb FC, 1/10-Gb iSCSI connectivity


192 drives; 12-drive, 24-drive, and 60-drive
enclosures (SAS)
NetApp Confidential

12

E-SERIES CONTROLLERS
The four E-Series controller models are the E5500, E5400, E2700, and E2600.
E5500

Is the largest and most powerful system in the E-Series platform


Provides general-purpose and high-performance computing
Provides 12 gigabytes (GB) cache memory per controller for 24 gigabytes (GB) in a fully configured
system

E5400

Provides midrange performance


Provides 6 or 12 GB cache per controller

E2600

Is an entry-level controller
Has a 6-gigabit (Gb) SAS system
Targets small to medium-sized business markets and workloads

The entry-level E2700 controller offers more features and host interface ports than the E2600.
All four E-Series controllers (E2600, E2700, E5400, E5500) can be installed into any of the three disk
shelves, the 2U/12-drive (DE1600), 2U/24-drive (DE5600), or 4U/60-drive (DE6600). Guide your customer
by performance levels across the E-Series family and not physical size when choosing hardware.

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E-Series Drive Shelves


DE6600

DE5600

DE1600

4U/60 drives

2U/24 drives

2U/12 drives

Highest rack density

Maximum shelf
bandwidth

Great performance per


watt

SSD; SAS 10K and


7.2K

Great bandwidth and


RU

SSD; SAS 10K

Lowest entry price


SAS 15K and 7.2K

NetApp Confidential

13

E-SERIES DRIVE SHELVES


The three E-Series drive shelves or disk enclosures are the DE 6600, the DE5600, and the DE1600.
DE6600 and DE5600 drive shelves support SAS or SSD drives or a combination of both. The SAS drives
vary in capacity and speed, depending on the particular model.
DE1600 drive shelves support SAS drives, but not SSD drives.
All drive shelves support drive encryption T10 PI data integrity checking.
All of the E-Series drive shelves are supported behind all of the E-Series controllers. You can mix the shelves.
For example, you might put both DE6600 and DE5600 drive shelves behind an E2600 controller.

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E-Series Modularity

Controllers:
Disk
Enclosures

E2600

E2700

E5400

E5500

DE1600
(2U/12 drive)

E2612

E2712

E5412

E5512

DE5600
(2U/24 drive)

E2624

E2724

E5424

E5524

DE6600
(4U/60 drive)

E2660

E2760

E5460

E5560

3.5 only

2.5 only

2.5 or 3.5

NetApp Confidential

14

E-SERIES MODULARITY
The table displays an overview of the NetApp Branded E-Series models. You can use the table to streamline
configurations and ordering and manufacturing operations. The systems handle an intermix of single drive
types and sizes (for example, the SSD Cache feature). The drive offerings are the same across the entire ESeries line (E2600, E2700, E5400, E5500). You should base the drive choices on the shelves (DEx600) and
not the controllers (Exx00).
The E-Series is a single-unit high-availability design. The robust E-Series design features dual controllers,
power supplies, cooling, and no single point of failure or service. E-Series supports remote mirroring to
protect against site failure.

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Target Workloads
High-Performance Computing
Workloads

General-Purpose Computing
Workloads (Small to Midsize)

Dedicated, application-driven
workloads
Simulation
Modeling
Research
High-performance file
systems
Bandwidth-intensive
streaming applications
Transaction-intensive
workloads
Distributed content
repositories

Workloads that are mixed


due to consolidation
Workloads that are mixed
due to virtualization
Read-intensive transactional
databases
Image archiving
High capacity, low cost
workloads
Email servers
Departmental file servers
Workgroup file servers

NetApp Confidential

15

TARGET WORKLOADS
E-Series storage systems address wide-ranging solution requirements. These storage systems support highperformance file systems and bandwidth-intensive streaming applications.
Three types of controller modules, three expansion shelves, and multiple drive types allow custom
configurations that are optimized to meet performance and capacity requirements.
E2600

Entry system
Scales to 192 drives, 768 terabytes (TB) (which is achievable only with 12-disk enclosures; the 4-TB disk
is 3.5 inches)

E2700

12-Gb SAS entry system


Scales to 192 drives, 768 TB

E5400

Midrange performance
Scales to 384 drives, 1.5 petabytes (PB)

E5500

8-15

HPC performance
Scales to 384 drives, 1.5 PB

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Customer Use Cases


E-Series simple SAN solutions have been
deployed in these cases:
Block storage
Backup to disk
Big-data analytics
Digital video surveillance
High-performance SAN
Media and entertainment
Research and development
NetApp Confidential

CUSTOMER USE CASES

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16

Hybrid Arrays for E-Series


Two options:

Server

Mix hard disks and SSDs to meet


application-driven performance
requirements
Intelligent caching with SSD Cache

SSD
Cache
CapacityOptimized
Drives

NetApp Confidential

17

HYBRID ARRAYS FOR E-SERIES


Flash technology is available for E-Series systems, which are referred to as hybrid arrays when flash arrays
are added. You can add capacity-optimized hard disks or SSDs to meet application-driven performance
requirements or the flash-accelerated E-Series that includes the SSD Cache feature for intelligent caching.

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Lesson 2
SANtricity Features

NetApp Confidential

LESSON 2: SANTRICITY FEATURES

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SANtricity Storage Manager Software


Feature-rich, streamlined OS that runs on ESeries controllers
Optimized to deliver consistent, sustainable,
low-latency performance
Powerful, easy-to-use interface
Flexible configuration
Custom tuning for maximum storage
performance and utilization

NetApp Confidential

SANTRICITY STORAGE MANAGER SOFTWARE

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19

SANtricity Features
Enterprise-Class Features in Midsize Storage

Dynamic Disk Pools


6x faster rebuild times
(minutes, not days) and
continuous high performance
during drive rebuild

Thin Provisioning
Storage utilization
improved up to 35% with
no overprovisioning

SSD Cache or Hybrid Storage


Expedited access to hot data
through automated real-time
caching to SSD; mix-andmatch SSDs and hard disks

Enterprise Replication
Cost-effective enterprise-class
disaster recovery of data with
FC and IP replication

Enhanced Snapshot
References
More precise recovery point
objectives and faster
recovery

Encrypted Drive Support


Extended security
enhancements for compliance
and regulations

NetApp Confidential

20

SANTRICITY FEATURES
The SANtricity storage management software provides standard software features that support storage system
operation.
These features require users to set up and configure details before use. The features that are displayed here are
managed features in that they require user input to be effective. Some features (such as enhanced Snapshot
references and enterprise replication) require significant user interaction, and some features (such as Dynamic
Disk Pool technology) require very little interaction. However, all of the managed features require the user to
perform some additional action to fully implement the feature.
Managed features may also limit the number of objects that the features support, such as the available number
of partitions, Snapshot references, or volume copies, which vary by storage system model.

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Dynamic Disk Pools


DDP dynamically distributes data, spare capacity, and parity
information across a pool of drives.
Each stripe resides on 10 drives within the pool; the number of
drives is always 10 drives, regardless of pool size.
Intelligent algorithm defines which drives are used; each stripe
uses a different set of 10 drives.

24-drive pool
NetApp Confidential

21

DYNAMIC DISK POOLS


Dynamic Disk Pools (DDP) technology provides an alternative to standard RAID groups.

DDP simplifies protection by removing the complexity of configuring RAID groups and allocating hot
spares.
Utilization is improved by dynamically spreading data, parity, and spare capacity across all drives in a
pool, which reduces performance bottlenecks due to hot-spots.
If a drive failure occurs, DDP enables a return to an optimal state significantly faster than RAID6, while
reducing the performance impact during the reconstruction of a failed drive.
DDP offers greater protection from multiple drive failures by prioritizing the reconstruction of the most
critical segments.
Seven patents have been submitted for this technology.

NOTE: DDP is an optional configuration that may be used alongside existing RAID configurations. This
enables users to select the best RAID level for the workload.

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Dynamic Disk Pools


Disk Failure
For each stripe that has data on a failed disk:
Segments on other disks are read to rebalance data.
A new disk is chosen to rebalance segments from the failed disk.

Rebalance operations run in parallel across all drives.

23 24-drive pool
NetApp Confidential

DYNAMIC DISK POOLS: DISK FAILURE

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22

Dynamic Disk Pools


Adding Disks to a Pool
Add a single disk, or add multiple disks simultaneously.
DDP immediately rebalances data to maintain equilibrium.
Segments are simply moved (RAID is not reconstructed).

24 23-drive pool
NetApp Confidential

DYNAMIC DISK POOLS: ADDING DISKS TO A POOL

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23

Benefits of Dynamic Disk Pools


Performance Impact of a Disk Failure

Maintain business
SLAs despite
a drive120
failure.

100

Optimal
Acceptable

DDP

RAID 6
Business
Impact

Performance

Business Impact

RAID

Time

DDP

2.5
Days

60

20

Hours

96 Minutes

99% Exposure
Improvement

1.3
Days

40

More than 4
Days

80

(Estimated)
300GB Drive 900-GB Drive

2-TB Drive

3-TB Drive

NetApp Confidential

24

BENEFITS OF DYNAMIC DISK POOLS


Disk utilization is improved by spreading data, parity, and spare capacity across all drives in the pool, which
results in a perfect environment for mixed workloads or faster reconstruction times.
NOTE: The maximum number of concurrent drive failures that DDP technology can withstand without
incurring data loss is two, which is similar to RAID 6. However, the time that it takes to regenerate and
rebalance critical data is minutes instead of days.

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SSD Cache
Is easy to set up and requires
no management

Server
Application Dataset

Promotes hot data


automatically in real time
SSD
Cache

Improves application
response time
Reduces cost, power, and
footprint
Enables you to start with one
SSD and grow as needed

CapacityOptimized
Disks

Storage
Array

NetApp Confidential

25

SSD CACHE
SSD Cache is a system-wide resource that uses solid-state drives (SSDs) as a level-two read cache. SSD
Cache is easy to set up and requires no management:

You specify the SSDs and identify which volumes can have their data staged onto the SSDs.
From there, the controllers move the data into and out of the SSD disks.
Data from the selected volumes is copied (in other words, promoted) to the Intelligent Cache Tiering
(ICT) SSDs as they are accessed from the host.
Over time, more read requests are serviced by ICT, greatly improving application response times.
Using SSDs in this manner also significantly reduces the cost of deploying SSD arrays.

SSD Cache enables you to start with one SSD and add more SSDs, to a maximum of 5 terabytes worth of
SSDs. SANtricity software provides built-in tools to help you determine the potential benefits of ITC and
define the optimal number of SSDs to use for your application and environment.
SSD Cache is easy to use
The controllers use an intelligent algorithm to promote data to the SSDs. Solutions from other vendors require
you to make a decision when pinning data into the SSD. With ICT, the intelligence in the array
automatically decides how much data to store in the SSDs, based on usage.
ICT is efficient and flexible
Data does not move back and forth between tiers. Data is promoted only when it is hot, and data is not
demoted when it is cold. This process is managed by the controllers.

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SSD Cache
Improves Application Response

Increased performance for applications with


significant read and random access patterns
Applicable for file services, databases,
messaging, and virtual infrastructure
Shared and simultaneous application gains
Profile 1 (Exchange 2010)
64K, 90% Read, 90% Random

IOP Performance

Profile 2 (Database Server)


8K, 75% Read, 100% Random

Profile 3 (Web Server)


2 to 64K, 95% Read, 100% Random

8/3/2012

Profile 3

With SSD
Steady
Cache

Profile 2

No SSD
Baseline
Cache

Profile 1
0

500

1000 1500
IOPS

NetApp Confidential

2000

2500

26

SSD CACHE: IMPROVES APPLICATION RESPONSE


Some performance gains by customers who have enabled SSD cache are displayed in the graph.

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Enhanced Snapshot References


Copy-on-Write Technology

Logical (No
Actual Disk
Snapshot Group Capacity)

Base
Volume
Write to Base

Original Data

Repository

Physical Disk
Capacity

Physical Disk
Capacity

NetApp Confidential

27

ENHANCED SNAPSHOT REFERENCES: COPY-ON-WRITE TECHNOLOGY


Snapshot technology is possible by the use of images
At specified intervals, or on a manual basis, you can make an image of an existing volume. This image points
back to the base volume, and any request for data from the image is managed by the data that resides on the
base volume. If the base volume handles a write that would change the data that is used by the image, the
original data is copied to a small repository of actual capacity that is assigned to the image. In this way, the
image has access to all of the data of the base volume as it existed at the time that the image was created, but
only a fraction of the storage capacity is used.
The Snapshot feature utilizes copy-on-write technology to provide a durable point-in-time image that is useful
for backup and testing. The Snapshot repository holds data that is saved from the base volume during copyon-write activity.

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Copy-on-Write Example
A

Base Volume

Snapshot

Repository

Changed Data Blocks in Base Volume

NetApp Confidential

28

COPY-ON-WRITE EXAMPLE
After the original data block is copied to the repository, the block is overwritten on the base volume. The
actual Snapshot image is created by combining the repository and the base volume.
When the repository of a Snapshot volume is nearing the fill point, an alert is issued to the storage system. By
default, this alert is issued when the repository is 75% full; however, you can adjust this level as needed. You
can increase the capacity of the repository when you receive the alert. You can configure each Snapshot
volume independently.

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Snapshot Images, Snapshot


Groups, and Snapshot Volumes
Snapshot
Group
Snapshot
Image

Base
Volume

Snapshot
Image

Snapshot
Volume

Snapshot
Image
Repository
Repository

NetApp Confidential

29

SNAPSHOT IMAGES, SNAPSHOT GROUPS, AND SNAPSHOT VOLUMES


When you create your first Snapshot image of a base volume, the storage-management software automatically
creates a Snapshot group, if one doesnt exist. The first Snapshot image is an exact logical reference to the
base volume at that point in time. Thereafter, when the system generates a Snapshot image, the image
captures only the data changes that occurred after the last Snapshot image was created.
Because Snapshot images contain only the changed data that is captured from the base volume, a Snapshot
image is not directly read or write accessible to hosts. You must create a Snapshot volume to view Snapshot
images.

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Consistency Groups
Snapshot Images of Multiple Volumes

A consistency group:
Is a collection of
base volumes
Enables
simultaneous
Snapshot images of
multiple volumes
Supports
applications that
span multiple
volumes
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30

CONSISTENCY GROUPS: SNAPSHOT IMAGES OF MULTIPLE VOLUMES

8-30

A consistency group is a collection of base volumes in your storage system. These base volumes, which
are the source of a Snapshot image, are called member volumes of a consistency group.
A consistency group creates simultaneous Snapshot images of multiple volumes. This guarantees
consistent copies of a collection of volumes at a particular point in time. For example, you can create a
consistency group to make a synchronized Snapshot image of several volumes that are in different
volume groups or disk pools in a storage system.
The consistency group mechanism is ideal for applications that span multiple volumes, for example, a
database application with the logs on one volume and the database on another volume.
A member volume is either a thin volume in a disk pool or a standard volume in a disk pool or volume
group.
When you add a member volume to a consistency group, the system automatically creates an associated
member repository and a Snapshot group for the member volume.

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Thin Provisioning
Problem and Solution
Problems:
Guessing how much storage applications really need
Purchasing disks based on overprovisioning estimates
Emergency out-of-space activities
Stranded storage

Thin provisioning gives you:


Significantly improved storage use

Easy, one-time management at volume creation


The ability to automatically increase volume capacity as needed

Free

Allocated
Used

Used =
Allocated

C
B
A

NetApp Confidential

Savings
31

THIN PROVISIONING: PROBLEM AND SOLUTION


Thin provisioning is a technical solution to a human problem: It is difficult to estimate how much storage
space that applications might require. Administrators commonly round up to a higher amount than is
actually needed. In the past, if an application ran out of storage space, it was difficult and time-consuming to
provision more storage. It is still not unusual to see overprovisioning five times or more for applications.
Thin provisioning requires the use of Dynamic Disk Pool technology. When creating a volume, you select a
Thin provision this volume check box and set a starting capacity and a maximum capacity. You then do not
need to monitor the storage capacity. An autogrow process dynamically allocates storage internally as it is
used, while reporting full allocations to hosts. This process significantly lowers storage usage by as much as
35% to 40%. Capacity, power, and cooling requirements are also reduced.
NOTE: Thin provisioning is NOT available on the E5500.

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The Thin Provisioning Feature


Thin provisioning might create a volume that reports more
capacity than the volume uses. The actual capacity is
managed by means of repositories.
Thin provisioning:
Is supported with disk pools only
Can expand volume to meet demand:
Manually
Automatically (according to guidelines)
Virtual Capacity
(32 megabytes [MB] to 63 TB)

Data

Provisioned
Capacity
(4 GB to 64 TB)

Provisioned
Capacity
Quota

NetApp Confidential

Warning
Threshold

32

THE THIN PROVISIONING FEATURE


Thin provisioning enables a storage system to create a volume that reports a capacity that is much larger than
the volume contains. This feature enables system administrators to create user space for future use, perhaps
even before the actual storage disks are available. This capability is useful if an administrator needs to
estimate future capacity requirements for various uses.
With thin-provisioned volumes, the administrator can allocate a very large space without using actual disk
capacity. The thin-provisioned volume holds data as a standard volume does, but the system tracks the
addresses of the incoming I/Os. The system then maps the I/Os to an existing repository area, rather than to
the actual addresses that are normally available on a full-sized volume.
Over time, the existing area is filled, even while the thin-provisioned volume reports available capacity to the
host. When that happens, the storage system can expand the provisioned repository capacity of the volume,
either manually or automatically, depending on how the administrator has configured the feature.
Thin provisioning carries a performance penalty, which varies by case.

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SANtricity Replication Features


SANtricity Snapshot
Is a capacity-efficient, point-in-time (PiT) image of a volume
Is used for file and volume restoration, backup imaging,
application testing, and so forth

SANtricity Volume Copy


Is a complete copy of a volume, also referred to as a clone
Is used for data set analysis, redistributing data, and so forth

SANtricity Remote Volume Mirroring


Provides continuous replication from one system to another
Is used for off-site disaster recovery, data centralization, and
so forth

NetApp Confidential

SANTRICITY REPLICATION FEATURES

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33

SANtricity Replication
Volume Copy
A volume copy is a full copy of a base volume to another within a
disk system. (A volume copy is also known as a clone.)
The primary uses of a volume copy are:
Consists of a full PiT data set:
Is available for analysis,
mining, or testing

Production
Server

Analysis
Server

Doesnt impact performance


of production volume

Redistributes data for


performance and
capacity optimization:

Original

PiT
Clone

Copy

Enables technology migration to


newer, faster, larger drives
Moves volumes to more
desirable volume groups

NetApp Confidential

34

SANTRICITY REPLICATION: VOLUME COPY


You can use the SANtricity Volume Copy feature to create an exact copy of a base volume. Unlike a
Snapshot image, a volume copy is a full copy of the data set, not just a series of pointers to the original
location.
To create a volume copy, the system must have enough free capacity to match the size of the existing base
volume. This capacity might exist on newly-acquired disks. While the copy is being made, the source data is
frozen, so that writes to the source volume are not accepted. You can alleviate this restriction if you use the
Volume Copy feature with the Snapshot feature.
You can use Volume Copy to convert from traditional RAID volume groups to Dynamic Disk Pool
technology. Follow this procedure:
1. Create a Dynamic Disk Pool with available drives.
2. Use the Volume Copy feature to replicate traditional RAID volume group volumes as DDP volumes.
3. After all volumes from a traditional RAID group are replicated, delete the traditional RAID volume
group, and add those drives to the disk pool.

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SANtricity Replication
Remote Volume Mirroring
Storage-based data replication that is designed to
provide ongoing replication of a volume from one
system to another
Two mirroring modes:
Synchronous
Asynchronous

Mirror over FC or IP
Primary uses:
Perform disaster recovery
Centralize backup data
Centralize data
mining and analysis

SAN and
WAN

Volume
A

Mirror
A

Cross
Mirroring
Mirror
B

NetApp Confidential

Volume
B

35

SANTRICITY REPLICATION: REMOTE VOLUME MIRRORING


Mirroring greatly benefits data recovery processes. Mirroring enables storage systems to work together to
maintain a consistent set of data across platforms. Data from a volume on one system is automatically copied
to a volume on a remote system. If a disaster overtakes the local system, the data is available from the remote
site.
Data is transferred from one system to another by means of two types of mirroring. With synchronous
mirroring, the local system tries to immediately send data to a remote site. With asynchronous mirroring, the
local system tracks the changes over time and then sends those changes at designated intervals.

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Synchronous Mirroring
Write operations are sent to the remote system
before the status is returned to the host.
Synchronous mirroring:
Guarantees that data matches at all times
Requires a fast link between sites

1. A write
comes in
from a host.

3. The status is
returned to
the host.
Local
Remote
2. The write is copied to a
remote system.

NetApp Confidential

36

SYNCHRONOUS MIRRORING
In its main mode, synchronous mirroring sends new data to the remote system before returning the status of
any incoming write operation. In this manner, data at the two sites is always exactly the same. If the local
system is unable to complete the transfer, the local system can either break the mirror relationship or reject the
I/Os, based on the users choice. To maintain the mirror without unduly slowing down the local I/O,
synchronous mirroring requires a very fast connection between storage systems.

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Asynchronous Mirroring
Write operations are sent to the remote
system at scheduled intervals.
Asynchronous mirroring:
Can use lower-speed connections
Makes data differences predictable
1. A write
comes in
from a host.

2. The status is returned


to the host.
Local

3. A log of changed data


is recorded.

Remote
4. Changed data is sent to a
remote system at a
scheduled time.

NetApp Confidential

37

ASYNCHRONOUS MIRRORING
The asynchronous mirroring feature operates differently. All changes on the local volume are logged and
tracked. After a certain time, all the changes are sent to the remote system as a background process. Because
this transfer is not tied to the local I/O, it never impacts application performance. Therefore, the feature can
use much slower or longer connections between storage systems, such as iSCSI.
Although the local and remote volumes almost never are perfectly matched, the differences between the
volumes are a function of the time interval between transfers. Thus the differences are consistent and
predictable.

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Drive Encryption
Data is made secure at the basic level (the hard drive) and
is protected throughout the drives lifecycle:
Covers most data exposures and vulnerabilities all at once

Enables the return of defective drives for servicing

Unparalleled security assurance is provided with the


Advanced Encryption Standard (AES) 128 encryption
algorithm:
Is approved by the U.S. government for
protecting secret-level classified data
Is approved for FIPS 140-2 Level 2
Is acceptable per the National Security Agency (NSA) for
use with sensitive and classified national security data

NetApp Confidential

38

DRIVE ENCRYPTION
Drive Encryption is the only premium feature that is available at an additional charge to E-Series customers.
Users often are unable to control the security of disk drives, which can be misplaced, sent off-site for service
or repair, or disposed of. The SANtricity Drive Encryption feature combines local key management and drivelevel encryption for comprehensive data security. Data is protected throughout the drives lifecycle without
affecting storage system performance or ease of use.
Drive Encryption prevents unauthorized access to the data on a full-disk encryption (FDE)capable drive that
is physically removed from a storage array. Controllers in the storage array use a shared security key, and
secure drives provide access to data only through a controller with the correct security key. Drive security is a
premium feature of the storage management software, and it must be enabled by using a premium feature key
attained from NetApp.
The drive security feature enables FDE-capable drives to encrypt data during writes and to decrypt data
during reads. When a secure volume group or a Dynamic Disk Pool (DDP) is created from security-capable
drives, the drives in that volume group or pool become security enabled. When a security-capable drive has
been security enabled, the drive requires the correct security key from a controller to read or write the data.
All drives and controllers in a storage array share the same security key for read/write access.

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Lesson 3
EF-Series Storage Systems

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LESSON 3: EF-SERIES STORAGE SYSTEMS

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39

EF-Series
Customer Challenges
Challenge

EF-Series

How can customers drive greater speed and responsiveness from their applications?

How can customers avoid overprovisioning and maximize return on investment?

How can customers offload I/O-intensive workloads that affect latency?

The EF-Series solution is an all-flash storage array that combines extreme


performance and enterprise-grade reliability.

NetApp Confidential

40

EF-SERIES: CUSTOMER CHALLENGES


The EF-Series solution focuses on three challenges:
Application acceleration
Enterprises seek ways to drive greater speed and responsiveness from the applications that control key
business operations. Because the performance of these applications is tightly linked to revenue, productivity,
time-to-market, and customer satisfaction, it is critical that they operate at maximum potential. The EF-Series
delivers consistent, predictable, submillisecond response times that are possible only with all-flash storage.
EF-Series systems reduce application wait times to help companies shorten run cycles, speed time to market,
improve employee productivity, respond more quickly to customers, drive higher revenues, and increase
efficiency.
Overprovisioning
The traditional approach to addressing performance requirements was to overprovision capacity, but this is no
longer an acceptable solution. Companies are tired of deploying and supporting racks of spinning disk that are
partially populated and seek better methods for meeting performance SLAs. All-flash arrays help eliminate
overprovisioning and maximize return on investment from high-performance applications.
The EF-Series solution:

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Matches the performance of two full racks of hard drives, or 1,000 spinning disk
Requires just two rack units, thus reducing footprint, power, and cooling requirements by up to 95%

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I/O offload
Shared storage provides tremendous economic value to customers. The NetApp offering of FAS and the Data
ONTAP OS is the best in the market. Yet sometimes I/O-intensive workloads negatively affect shared storage
environments by consuming valuable compute resources. In many cases, these are temporary workflows (such
as scratch space or swap space); they dont require the efficiency and protection features that are provided by
shared storage. The EF-Series enables you to offload the I/O-intensive workloads that affect latency and user
experience the most. The resulting combined solution delivers improved performance and responsiveness
with headroom on the shared storage platform, enabling additional growth.

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EF-Series
NetApp Flash Array Highlights
Enterprise-class storage that is designed for
performance-driven applications with
submillisecond latency requirements

Streamlined OS that is optimized for price


and performance
IOPS density and scale-up capacity
Field-proven platform

NetApp Confidential

41

EF-SERIES: NETAPP FLASH ARRAY HIGHLIGHTS


The NetApp EF-Series is an all-flash storage array that combines extreme performance and enterprise-grade
reliability to create a system that is optimized for latency-sensitive workloads. The core architecture of the
EF-Series platform has been proven in the worlds most demanding and complex computing environments.
The fully-redundant EF-Series all-flash array is architected to provide the highest levels of reliability,
availability, and data protection.

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EF550

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42

EF550
The EF550 is available for customer purchase. The specifications are displayed in the table.
The EF-Series all-flash array is ideal for enterprise accounts that want to drive greater speed and
responsiveness from the I/O-intensive workloads that control key business operations, such as OLTP, OLAP,
business intelligence, and virtualization.
For instance, the EF-Series platform currently supports:

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Fast databases
Virtual desktop environments
Genomic research
Accelerated HPC metadata

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Key Use Cases for EF-Series Solutions


Application Acceleration
Business-critical applications that require
consistent, predictable, submillisecond
responsiveness

I/O Offload
Free core storage of I/O-intensive workloads
that consume valuable shared resources

2 Racks
Down
to 2U

Overprovisioning Takeout
Elimination of overprovisioning through IOPS
density to dramatically reduce costs

NetApp Confidential

KEY USE CASES FOR EF-SERIES SOLUTIONS


EF-Series simple SAN solutions have been deployed in these customer use cases.

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43

Module Summary
Now that you have completed this module, you
should be able to:

Describe the customer challenges that are


addressed by E-Series systems
List the products in the E-Series portfolio
Describe the features of NetApp SANtricity
storage management software
Describe the customer challenges that are
addressed by EF-Series systems
List the products in the EF-Series portfolio
NetApp Confidential

MODULE SUMMARY

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44

Knowledge Check
Module 8: E-Series and EF-Series
Storage Systems

NetApp Confidential

KNOWLEDGE CHECK

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45

Knowledge Check: Question #1


1. List three words that begin with the letter S
that describe E-Series storage systems.

NetApp Confidential

KNOWLEDGE CHECK: QUESTION #1

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46

Knowledge Check: Question #2


2. Complete the missing entries in this table of
E-Series systems and characteristics.
Platform

E2600

E2700

Descriptor

Entry-level
6-Gb SAS
system

E5400
Midrange
performance

NetApp Confidential

KNOWLEDGE CHECK: QUESTION #2

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Knowledge Check: Question #3


3. List key use cases for EF-Series storage systems.

NetApp Confidential

KNOWLEDGE CHECK: QUESTION #3

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48

Knowledge Check: Question #4


4. List several SANtricity features that require users to
set up and configure details
before use.

NetApp Confidential

KNOWLEDGE CHECK: QUESTION #4

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49

Knowledge Check: Question #5


5. List the SANtricity replication features.

NetApp Confidential

KNOWLEDGE CHECK: QUESTION #5

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50

Knowledge Check: Question #6


6. What is a volume copy?
a. A capacity-efficient, point-in-time (PiT)
image of a volume
b. A full copy of a point-in-time (PiT) image of a
volume
c. A continuous replication from one system to
another

NetApp Confidential

KNOWLEDGE CHECK: QUESTION #6

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51

Module 9
NetApp All-Flash Array Portfolio

NetApp Confidential

MODULE 9: NETAPP ALL-FLASH ARRAY PORTFOLIO

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Module Objectives
After this module, you should be able to:
List the components of the NetApp all-flash array
portfolio

Describe the key functionalities of EF-Series systems


List the key benefits of the EF-Series platform
Describe the reference architectures that utilize the
EF-Series platform
Describe the key benefits of the FlashRay
architecture
Explain the positioning of EF-Series versus FlashRay
technology
NetApp Confidential

MODULE OBJECTIVES

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NetApp Flash Array Portfolio


EF-Series
Leverages E-Series technology
Runs the SANtricity storage OS

FlashRay
Is a completely new architecture
Offers new hardware and new software
Targets the version 1 release for mid2014

NetApp Confidential

NETAPP FLASH ARRAY PORTFOLIO


NetApp offers two all-flash array platforms to best address customer needs, the EF-Series platform and the
FlashRay platform.
Both platforms deliver:

Ultra-high performance
Sustained low latency
Enterprise Reliability, Availability, Security (RAS)
Worldwide support
The AutoSupport support tool

The EF-Series leverages high-performance E-Series controller technology and streamlined SANtricity storage
OS. This combination, which has been proven in the worlds most demanding and complex computing
environments, brings together extreme performance and enterprise-grade reliability to create a system
optimized for database-driven applications where responsiveness is critical. And its SANtricity software
combines streamlined firmware, extensive configuration flexibility, custom performance tuning, online
administration and complete control over data placement to power a system designed to deliver consistent,
low latency performance.
FlashRay is a new architecture that utilizes new hardware and new software. The version 1 release of
FlashRay is targeted for mid-2014.

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EF-Series
Performance-Optimized Platform
Optimized software:
Streamlined OS that is ideally suited for flash
Highly efficient with minimal instructions per I/O
Optimized hardware:
Fast and wide internal bus
Hardware-based parity calculations
Proprietary target and initiator drivers

Equally adept at ultra-high IOPS and massive


bandwidth
NetApp Confidential

EF-SERIES: PERFORMANCE-OPTIMIZED PLATFORM


The EF-Series was designed for flash. The NetApp EF-Series platform addresses performance requirements
to achieve greater speeds and response times. So the EF-Series architecture is equally adept at managing
ultrahigh IOPS and massive bandwidth.
The SANtricity software is a streamlined OS that is ideally suited for flash and for the extreme demands of
latency-sensitive workloads. SANtricity is lightweight and efficient and uses minimal CPU instructions per
I/O.
The EF-Series hardware has a fast and wide internal bus:

9-4

Its speed enables it to manage large numbers of small transactions, and its width enables it to manage
large sequential I/O.
The hardware-based RAID parity engines enable efficient completion of compute-intensive tasks.
The target and initiator drivers are generally developed within the organization as opposed to standard
Linux or Windows, which helps your customers optimize performance from the architecture.

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EF-Series SSD Technology


The drive must meet endurance and performance expectations:
It is characterized by DWPD (drive writes per day).
Write endurance is more critical than NAND type.

The EF-Series solid-state drive (SSD) is a mixed-use drive:


It is rated at 10 DWPD (medium endurance).
The NAND type can be single-level cell (SLC) or multilevel
cell (MLC).
Currently it is SLC, but it is moving to enterprise MLC (eMLC).

It is warrantied for up to 5 years with a life expectance of over 5


years

The drive uses integrated flash technologies.


It enables wear leveling, and so forth.

NetApp Confidential

EF-SERIES SSD TECHNOLOGY


When NetApp selects a drive, that drive must meet expectations for endurance and lifespan plus performance.
The NetApp qualification process ensures that your customers receive the optimum experience that they
expect from NetApp products. Recently, significant improvements have been made to SSD drives. Although
such drive technology is constantly changing, NetApp is committed to delivering a reliable product that is
warrantied for up to 5 years.
Currently, the EF-Series system utilizes a SanDisk Lightning SSD that is rated at 10 DWPD, which is
considered to be medium endurance or mixed use. SanDisk Lightning SSDs are specifically designed for
demanding, mission-critical, 24/7 applications.

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EF-Series Configuration
NetApp EF550 Flash Array
Front View

Rear View

NetApp Confidential

EF-SERIES CONFIGURATION
The EF550 is available in two fixed configurations that are based on 800-gigabyte (GB) SSDs in a 2U/24
shelf: 9.6 terabytes (TB) (12 drives) and 19.2 TB (24 drives).

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EF-Series Product Specifications


EF550 Product Specifications
Base
Models
Expandable
Drive

I/O
Interface
Options

Backend Drive Port


System Cache
Storage OS

12 drives (9.6 TB)


24 drives (19.2 TB)
Up to 120 drives (96 TB)

800 GB, 1.6 TB, mixed-use,


SSD
Options:
(8) 16-Gb FC
(8) 6-Gb SAS
(8) 10-Gb iSCSI
(4) 40-Gb

Four 6-Gb SAS


24 GB (12 GB per controller)
SANtricity 11.10

NetApp Confidential

EF-SERIES PRODUCT SPECIFICATIONS


The EF550 includes:

A 2U/24-drive shelf
Two EF550 controllers
24 GB of controller cache (12 GB per controller)
(12) or (24) 800-GB or 1.6-TB SSDs, (which are scheduled for release in 2014)
SANtricity storage manager software

For the EF550, you must specify a host interface at time of order.
Choices are:

16-gigabit (Gb) FC (four ports per controller)


10-Gb iSCSI (four ports per controller)
6-Gb SAS (four ports per controller)
40-Gb InfiniBand (four ports per controller)

Country-specific power cords require an additional charge.

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EF-Series Performance
Consistent, sustainable, low-latency

EF550 Performance
Burst IOPS from controller cache (512-byte
I/O)

900,000

Sustained read IOPS from SSD at under 1


millisecond (ms) latency (4K I/O)

Over
450,000

Sustained bandwidth on sequential reads


(512K I/O)

12 gigabytes
per second
(GBps)

NetApp Confidential

EF-SERIES PERFORMANCE
NetApp brings years of focused development and experience supporting tier-one database environments to its
development of the EF-Series platform. The EF-Series platform delivers consistent, sustainable, low-latency
performance under varying workloads and conditions. The table displays the highlights of the EF550 flash
array.

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EF-Series Key Benefits

Extreme
Performance

Maximum IT
Efficiency

Advanced Data
Recovery

Enterprise
Reliability

Enterprise Proven
Platform and Support

NetApp Confidential

EF-SERIES KEY BENEFITS


The E-Series platform effectively addresses challenges that many enterprises face: application acceleration,
overprovisioning, and I/O offload.
The EF-Series platform combines extreme IOPS and submillisecond response times with leading, enterpriseproven RAS features. These capabilities enable the EF-Series to deliver the following benefits:
Extreme Performance
The EF-Series platform accelerates database-driven applications to drive higher revenue.
Over 450,000 IOPS and submillisecond latency enables you to finish business operations faster, increase
productivity, and improve customer experience.
Maximum IT Efficiency
The EF-Series platform eliminates overprovisioning and dramatically reduces costs. It does this by cutting
space and delivering the performance of over 1,000 traditional 15K drives, while reducing storage power and
cooling by up to 95%.

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Enterprise Reliability
The fully redundant HA architecture of the EF-Series platform provides advanced management, data
protection, and diagnostic features that keep business operations running with field-proven, enterprise-class
reliability, availability, and protection.
Advanced Data Recovery
The EF-Series platform provides Snapshot references and replication to full-flash, hybrid, or spinning disk
storage, which enables leading recovery time and cost flexibility.
Enterprise Proven Platform & Support
The NetApp EF550 flash array is designed to work in the most demanding environments. It was built on 20
years of experience across 650,000 systems.

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Complete Solution Offerings


The NetApp portfolio leverages
complementary platforms based on
primary need:
EF-Series systems for latency-sensitive
data
FAS systems for datasets that require
storage efficiency and data protection

A combined architecture provides


differentiated value:
Extreme EF-Series performance plus
robust Data ONTAP efficiencies
and integrated protection
Proven technology across the portfolio
Single-vendor support contact
NetApp Confidential

10

COMPLETE SOLUTION OFFERINGS


Flash is an exciting topic with increasing visibility, yet not all solutions depend on a dedicated flash array.
You can leverage NetApps full product portfolio to offer your customers differentiated solutions that fully
address their requirements.
For example, you can bring in an EF550 all-flash array for latency-sensitive data. You can include a NetApp
FAS system for datasets that can derive a greater benefit from a balance of performance with the efficiency
and management capabilities of the Data ONTAP operating system.
You might offer a combined EF and FAS solution, which provides the extreme performance of the EF550,
plus the robust efficiencies and integrated protection of Data ONTAP.
NetApps complete solution offerings provide your customers with proven technology that is backed by a
single vendor.

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Complete Solution Offerings


EF-Series + FAS for Oracle
The EF+FAS solution
combines extreme
performance with Data
ONTAP efficiencies
and integrated protection:

Administration with
Oracle ASM
Oracle Fail
Group 1

Oracle Fail
Group 2

Oracle ASM mirrors data


to each storage platform:

Oracle ASM
Mirroring

No performance impact
FlexClone

EF-Series

Snapshot
Backup

FAS System

TR-4145

Exceptional Manageability with


Snap Creator and Oracle Plug-In

EF550 as the preferred


read path provides
ultrahigh IOPS and <1 ms
latency.
FAS provides rich data
management.

NetApp Confidential

11

COMPLETE SOLUTION OFFERINGS: EF-SERIES + FAS FOR ORACLE


All the read workloads are serviced from the EF550 Oracle ASM disk group fail group through the
ASM_PREFERRED_READ_FAILURE_GROUPS setting. The capability of Data ONTAP to coalesce writes
and distribute I/O over numerous spindles prevents write performance limitations.

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Customers can create application-consistent backups instantaneously with the NetApp Snap Creator
Framework, which creates Snapshot copies on the NetApp FAS storage array, where the second Oracle
ASM fail group is configured.
You can quickly perform database recovery by means of a NetApp SnapRestore operation. The
application can run temporarily on the second Oracle ASM fail group, while the rebalancing takes place
on the primary fail group, which is on the EF550 all-flash array.
You can use SnapMirror or SnapVault to configure NetApp FAS storage to replicate data to a remote
location. Also, you can use FlexClone volumes to create database copies on the FAS storage array, to
provision development and test environments.
The solution is simple and uses standard Oracle ASM mirroring that is easily managed by database
administrators.

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Complete Solution Offerings


EF-Series + FAS for Sybase
Administration using
Sybase Standard Tools
Sybase ASE
Primary
Server

Sybase ASE
Replication
Server

Sybase
Replication

Primary
Database

Secondary
Database

FlexClone

Snapshot
Backup

EF-Series
FAS System

TR-4126

Exceptional Manageability with Snap


Creator and Oracle Plug-In

The EF+FAS solution


combines extreme
performance with Data
ONTAP efficiencies
and integrated protection:
The Sybase ASE
replication server
replicates data
to any destination.
EF550 provides ultrahigh
IOPS and <1 ms latency.
FAS provides rich data
management.

NetApp Confidential

12

COMPLETE SOLUTION OFFERINGS: EF-SERIES + FAS FOR SYBASE


SAP Sybase authorized service engineer (ASE) Replication Server flexibly replicates data from any source to
any destination by supporting numerous platforms, character sets, and languages. Sybase Replication Server
meets throughput and latency requirements for the most challenging ASE environments.
The EF+FAS solution combines extreme performance with Data ONTAP efficiencies and integrated
protection.

9-13

The Sybase ASE replication server replicates data


to any destination.
EF550 provides ultrahigh IOPS and <1 ms latency.
FAS provides rich data management.

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Complete Solution Offerings


EF-Series + FAS for VDI
The EF+FAS solution
combines extreme
performance with Data
ONTAP efficiencies
and integrated protection:

VMware vSphere View or


Citrix

OS or swap workloads are


serviced from the EF550:
FlexClone

Snapshot
Backup

EF-Series

Low Latency for OS


or Swap Workloads

FAS System

View (linked clones)

Citrix (PVS)

Data ONTAP maintains


persistent data backup
and replication.

NetApp NAS, Snapshot


Copies, Replication,
Deduplication, Compression

NetApp Confidential

13

COMPLETE SOLUTION OFFERINGS: EF-SERIES + FAS FOR VDI


The NetApp EF all-flash array acts as the primary storage for all persistent virtual desktops. It provides the
I/O performance and throughput that is necessary to support thousands of persistent virtual desktop users in a
2-U footprint that contains up to 24 SSD drives.
Customers have the option of using a NetApp FAS storage architecture with CIFS/NFS for components such
as:

9-14

Profile management
User home directories
Mobile data access
Sharing:
NetApp Connect
VMware Horizon Workspace
Citrix ShareFile

Designing NetApp Solutions: NetApp All-Flash Array Portfolio

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Complete Solution Offerings


EF-Series + Atlantis for VDI Power Users
EF-Series plus Atlantis ILIO:

Atlantis ILIO
Persistent
VDI 4.1

Application
I/O Processing
Analysis

Inline
Deduplication

Cost-effective VDI solution for


power users that require more
than 35 IOPS per desktop
Compression

VMware vSphere 5.1

Developers, high graphics and


CAD users, and healthcare picture
archiving and communication

system s (PACS)

Benefits:
Easy to deploy and manage

Hypervisor
Hosts

A better-than-PC user experience


Improved economics
Highly available with
no disruption to quality of service
(QoS)

EF-Series Flash Array

NetApp Confidential

14

COMPLETE SOLUTION OFFERINGS: EF-SERIES + ATLANTIS FOR VDI POWER


USERS
The EF all-flash array with Atlantis ILIO architecture helps position you effectively against any competitor in
the virtual desktop infrastructure (VDI) space. Details on the architecture design and performance results are
available in the technical white paper that is currently available.
The white paper showcases a power VDI use case in which 2,000 persistent desktops were validated with 50
IOPS per desktop in 2U all-flash storage and Atlantis host-side I/O optimization software. The impressive
total was 100K IOPS.
Scale testing was done with LoginVSI (which is an industry-standard VDI benchmarking tool) and the
Atlantis load-generation tool that simulates real-world VDI, which together generated 50 IOPS per desktop.

The test results were impressive:


50+ IOPS and 30GB per desktop
An excellent <2ms user response time

No user experienced degradation upon one storage controller failure. This was validated by having one
storage controller run the 100K IOPS workload for all 2,000 users.
Atlantis ILIO offloaded 60% IOPS and capacity deduplication at the host layer, so that the 2U EF with
6.7 TB of usable storage supported 2,000 users with 30 GB per user.

9-15

Designing NetApp Solutions: NetApp All-Flash Array Portfolio

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EF-Series
Beating the Competition
NetApp enterprise-class reliability and availability leveraging experience
from over 715,000 deployments
NetApp global support providing 24/7, four-hour replacement
The NetApp history of proven performance leadership supporting the
worlds most demanding and complex computing environments
Real-world performance supporting a wide variety of workload
requirements
Fully redundant, highly available architecture that is designed to
eliminate downtime
A complete product offering stack: NetApp FAS hybrid systems, all-flash
arrays (EF550), and the E-Series hybrid system
Complete data protection capabilities, including Snapshot copies and
synchronous and asynchronous replication to meet the broadest set of
service-level objectives and recovery needs

NetApp Confidential

15

EF-SERIES: BEATING THE COMPETITION


What are key advantages of the NetApp EF-Series platform over its competitors in the all-flash array market?

An all-flash array for real-life performance in the enterprise must be designed to work optimally outside
the engineering or benchmarking lab. The EF-Series platform is built on NetApps longstanding heritage
of performance leadership and enterprise-class RAS.
NetApp has 30 years of experience in designing high-performance storage for production environments,
including the most demanding tier-one database environments. The result is a resilient and highly
efficient design that is ideally suited for the extreme demands of latency-sensitive workloads.
The EF-Series architecture is field-proven to deliver consistent, sustainable, low-latency performance.

Because the applications that an all-flash array is designed to support are often the heart of a corporations
business processes, the EF-Series was built with enterprise robustness in mind. The EF-Series flash array is
architected to provide the highest levels of RAS, with features such as:

A fully redundant I/O path with automated failover and hot-swappable components
Advanced monitoring and diagnostic features
Nondisruptive serviceability.

More importantly, the EF-Series is backed by the worldwide NetApp support organization.
The NetApp SANtricity management interface is both intuitive and powerful, enabling storage administrators
to achieve maximum performance and utilization of their EF-Series systems. SANtricity offers plug-ins and
providers for tight integration with VMware, Oracle, and Microsoft applications.
All in all, the EF-Series offers a collection of features that very few competitors can match.
Competitive one-page summaries that cover Violin Memory, IBM TMS, and Nimbus Data are available on
the NetApp Field Portal.

9-16

Designing NetApp Solutions: NetApp All-Flash Array Portfolio

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FlashRay with Mars OS


New all-flash array offering:
New hardware architecture (FlashRay)
and new software (Mars OS)
Designed from the ground up to
maximize the benefits of flash

Differentiated with classic NetApp value

Seamless scalability
Built-in efficiencies
Enterprise-class capabilities
Rich set of data management features
Worldwide support

NetApp Confidential

16

FLASHRAY WITH MARS OS


FlashRay is a new all-flash array from NetApp. FlashRay is the name of the hardware (like FAS or E-Series),
and Mars is the name of the OS (like Data ONTAP or SANtricity).
The FlashRay architecture and Mars OS are optimized from the ground up to take full advantage of flash
media, delivering high random and sequential performance at submillisecond latencies.
What differentiates FlashRay is the combination of performance and classic NetApp value:

A scale-out architecture with seamless scalability


A best-in-class storage efficiency using global inline deduplication and compression
A rich set of data management features for enterprise-class availability and reliability

The version 1 release of the FlashRay platform is targeted for mid-2014.

9-17

Designing NetApp Solutions: NetApp All-Flash Array Portfolio

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Benefits of FlashRay
Performance

Storage Efficiency

Write optimized
High IOPS
Consistent latency

Global inline
deduplication
Inline compression
Snapshot copies and
clones

Enterprise-Class
Capabilities

Scalability
Scale-out
architecture
with auto balancing
Multi-tenancy

Replication
Multi-protocol
App integration

NetApp Confidential

17

BENEFITS OF FLASHRAY
Performance: Delivering consistent low latency is a key differentiator from hybrid solutions (including
server flash), which attempt to optimize average latency. However, when there is a cache miss, hybrid
solutions incur a HDD latency penalty. FlashRay delivers consistent low latencies in the range of lower than
half-a-millisecond, which improves application performance in a variety of enterprise workloads.
Storage Efficiency: FlashRay architecture is designed for write optimized stack operations, which are
essential to ensure that flash has enough write life. Global inline deduplication and compression are critical to
achieve the required storage efficiency to make all-flash arrays economically attractive. FlashRay is
architected to ensure that turning on deduplication and compression does not result in performance
degradation.
Scalability: All-flash arrays offer no room for scale-up, since the controller unit often cannot match the IOPS
delivery capability of the flash. All-flash array architectures must be easy and seamless for customers to scale.
The scale-out capability of FlashRay architecture allows NetApp to differentiate from competitive flash array
offerings.

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Designing NetApp Solutions: NetApp All-Flash Array Portfolio

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Enterprise-class RAS capabilities: NetApp is building an enterprise-class solution with a rich set of data
management features that enterprises have come to expect for mission-critical workloads. Key capabilities of
the FlashRay design include:

High availability, ability to capture Snapshots, and RAID


An architecture to replicate and backup to other FlashRay storage systems as well as clustered Data
ONTAP
A roadmap that supports multiprotocol access to enable adoption across a diverse set of targeted
workloads
The capability for data management at the appropriate level of granularity including the level of
individual objects (LUNs or files) and at the level of a consistency group, node, or cluster
This capability enables deduplication, compression, snapshot copies and the replication of clones at
an optimal level of granularity
A high investment in the FlashRay technology to ensure its integration with the key applications that are
required for targeted workloads

QoS: FlashRay is architected to host multiple workloads, utilizing software mechanisms to define latency and
IOPS targets. The system uses system partitioning to allocate resources to meet these targets.

9-19

Designing NetApp Solutions: NetApp All-Flash Array Portfolio

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EF-Series Versus FlashRay


EF-Series

Positioning

FlashRay*

A field-proven platform that is designed


for I/O-intensive workloads that focus on
ultralow latency, IOPS density,
scale-up capacity, and enterprise RAS

A purpose-built architecture that


maximizes the capabilities of flash yet
delivers the classic NetApp values of
efficiency, protection, and scale

EF-Series

FlashRay*

Is streamlined and optimized for


performance

Is designed from the ground up for flash

Leverages the application

Is integrated in the array (deduplication


and so forth)

Provides a small footprint (2U)

Provides a larger footprint (8U)

Scalability

Scales up: Provides grow capacity and


fixed compute

Scales out: Provides grow compute and


capacity

Protocols

Are block-only (FC, iSCSI, InfiniBand [IB],


SAS)

Are block and file (FC, iSCSI, CIFS, NFS)

OS
Efficiency
Density

*Architectural vision. Not all features are available at GA.

NetApp Confidential

18

EF-SERIES VERSUS FLASHRAY


NetApp offers two products in the Flash Array portfolio: the EF-Series platform, which ships today, and the
FlashRay platform, which will ship in mid CY2014. Both platforms provide ultrahigh performance, consistent
submillisecond responsiveness, and enterprise-class RAS features. Like all NetApp products, both all-flash
arrays are backed by NetApp worldwide support and offer full Auto Support integration. The task of
positioning the two platforms is straightforward, as their individual strengths are complementary.
The EF-Series field-proven platform offers a highly efficient, streamlined operating system that excels at I/Ointensive workloads where the focus is on ultralow latency, IOPS density, scale-up capacity, and enterpriseclass RAS.
FlashRay is a new architecture that is built from the ground up to maximize the capabilities of flash while still
delivering classic NetApp values. The FlashRay Mars OS combines low-latency performance with robust data
management and built-in efficiencies, such as global inline deduplication and inline compression. FlashRay is
designed as a shared-storage platform that also offers:

9-20

Multiprotocol support
Secure multi-tenancy
Scale-out with auto-balancing

Designing NetApp Solutions: NetApp All-Flash Array Portfolio

2014 NetApp, Inc. This material is intended only for training. Reproduction is not authorized.

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Module Summary
Now that you have completed this module, you should be able to:
List the components of the NetApp all-flash array portfolio
Describe the key functionalities of EF-Series systems

List the key benefits of the EF-Series platform


Describe the reference architectures that utilize the EF-Series
platform
Describe the key benefits of the FlashRay architecture

Explain the positioning of EF-Series versus FlashRay technology

NetApp Confidential

MODULE SUMMARY

9-21

Designing NetApp Solutions: NetApp All-Flash Array Portfolio

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19

Knowledge Check
Module 9: NetApp All-Flash Array
Portfolio

NetApp Confidential

KNOWLEDGE CHECK

9-22

Designing NetApp Solutions: NetApp All-Flash Array Portfolio

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20

Knowledge Check: Question #1


1. Which NetApp all-flash array product is
designed for I/O-intensive workloads that
focus on ultralow latency, IOPS density,
scale-up capacity, and enterprise RAS?

NetApp Confidential

KNOWLEDGE CHECK: QUESTION #1

9-23

Designing NetApp Solutions: NetApp All-Flash Array Portfolio

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21

Knowledge Check: Question #2


2. Which NetApp all-flash array product
maximizes the capabilities of flash yet
delivers the classic NetApp values of
efficiency, protection and scale?

NetApp Confidential

KNOWLEDGE CHECK: QUESTION #2

9-24

Designing NetApp Solutions: NetApp All-Flash Array Portfolio

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22

Module 10
Basic Design Tools

NetApp Confidential

MODULE 10: BASIC DESIGN TOOLS

10-1

Designing NetApp Solutions: Basic Design Tools

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Module Objectives
After this module, you should be able to:
Use Hardware Universe to find system
specifications
Use the Interoperability Matrix Tool (IMT) to
ensure that your customers environment is
compatible with NetApp solutions
Use ConfigEdge to align solutions with your
customers budget

NetApp Confidential

MODULE OBJECTIVES

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Lesson 1
Hardware Universe

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LESSON 1: HARDWARE UNIVERSE

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Hardware Universe
What and Why
What is it?

Hardware Universe is a web and smartphone application


that provides full specifications for all NetApp hardware.

Why does a system engineer (SE) use it?


To find hardware data such as: required software
version, maximum disk drives, and available expansion
cards
To see photos of NetApp hardware
To download NetApp hardware reference sheets
To answer customer questions about the hardware
To verify the accuracy of specifications in a proposal

NetApp Confidential

HARDWARE UNIVERSE: WHAT AND WHY


Hardware Universe is a web application that provides a visual presentation of the complete NetApp line of
hardware products, including NetApp system controllers, adapters, shelves, disks, cabinets, and cables.
For instance, Hardware Universe enables you to compare features of a controller side by side. You can
compare:

System capacity
Memory size
Maximum spindle count
Other features

Then you can decide which controllers meet your requirements.


Access the Hardware Universe application at http://hwu.netapp.com.

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Hardware Universe
When and How
When does an SE use it in the sales cycle?

Hardware Universe provides data that is useful for all


phases of the sales cycle.

How do you access it?


Click http://hwu.netapp.com.
Download the smartphone version at
http://app.netapp.com.

NetApp Confidential

HARDWARE UNIVERSE: WHEN AND HOW


Use data that is provided by Hardware Universe:

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In your earliest conversations with the customer


When you build your proposal
When you prepare the final Bill of Materials

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Hardware Universe
Input

NetApp Confidential

HARDWARE UNIVERSE: INPUT


Notice that all specifications are dependent on OS version, which must be selected first.

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Hardware Universe
Output

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HARDWARE UNIVERSE: OUTPUT


This example displays output you might see when you use the Hardware Universe tool to perform a search for
controller specifications.

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Learning Activity
Lesson 1: Hardware Universe

NetApp Confidential

LEARNING ACTIVITY: HARDWARE UNIVERSE


To complete this activity, open a browser and navigate to http://hwu.netapp.com. Log in to the application
and enter your NetApp Support credentials.

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Using Hardware Universe


Disk Drives

A shared infrastructure customer asks how


big NetApp disks are. What is the marketing
capacity of the largest disk drive that is
available for a Data ONTAP system?
Since the customer has shown interest, you
decide to record the part number. What is the
part number of the largest disk drive?

NetApp Confidential

USING HARDWARE UNIVERSE: DISK DRIVES


Use the Hardware Universe to answer these questions:

10-9

What is the marketing capacity of the largest disk drive that is available for a Data ONTAP system?
What is the part number of the largest disk drive?

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Using Hardware Universe


Adapters

A customer is interested in an EF550 Flash


Array, and the customer needs maximum
throughput. What is the greatest total
throughput that is available from a single addon card?
You want to know if the customers servers
can connect to this card. What is the
connection technology of this card?

NetApp Confidential

USING HARDWARE UNIVERSE: ADAPTERS


Use the Hardware Universe to answer these questions about the EF550 Flash Array:

10-10

What is the greatest total throughput available from a single add-on card?
What is the connection technology of this card?

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10

Using Hardware Universe


Controllers

A customer is worried about the load on their


data center cooling system. Which currently
available FAS controller generates the least
heat, worst case, in a high-availability (HA)
pair?
The customers power consumption is under
close scrutiny. In a worst-case scenario, how
many watts does this HA pair consume?

NetApp Confidential

11

USING HARDWARE UNIVERSE: CONTROLLERS


Use the Hardware Universe to answer these questions:

10-11

Which currently available FAS controller generates the least heat, worst case, in an HA pair?
In a worst-case scenario, how many watts does this HA pair consume?

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Lesson 2
The Interoperability Matrix Tool

NetApp Confidential

LESSON 2: INTEROPERABILITY MATRIX TOOL

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The Interoperability Matrix Tool


What and Why
What is it?

The Interoperability Matrix Tool (IMT) is a web


application that enables you to search for known
compatible configurations of NetApp products
interacting with third-party products.

Why does an SE use it?


To ensure that a customers current hardware and
software are compatible with a NetApp solution
To find detailed configuration information for
NetApp and third-party components that are
working together
To create a remediation plan for any known
incompatibilities between NetApp and third-party
technologies
NetApp Confidential

13

THE INTEROPERABILITY MATRIX TOOL: WHAT AND WHY


It is important to know which NetApp products and third-party products are supported for use within your
customers configuration. Many products exist, and the dependencies between them are complex. The IMT
has an easy-to-use interface and expanded search capabilities, which help you ensure that the configuration
that you sell to the customer is a supported configuration. Using the IMT before the sale helps you to avoid
problems after the sale. When you make the IMT an integral part of your sales process, you sell with more
confidence.

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The Interoperability Matrix Tool


When and How
When does an SE use it in the sales cycle?
Use the IMT early in the sales cycle to verify
compatibility.

How do you access it?


Click http://support.netapp.com/matrix.

NetApp Confidential

14

THE INTEROPERABILITY MATRIX TOOL: WHEN AND HOW


Be sure to verify solution compatibility early in the sales cycle. A missed incompatibility between products
can lead to implementation problems, an escalation in support issues, and an unhappy customer.

10-14

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The Interoperability Matrix Tool


Input

NetApp Confidential

THE INTEROPERABILITY MATRIX TOOL: INPUT


For detailed instructions on how to use the IMT, download the IMT User Guide at:
http://support.netapp.com/matrix/help-cms/pdf/User%20Guide.pdf.

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15

The Interoperability Matrix Tool


Output: Configuration Details

NetApp Confidential

16

THE INTEROPERABILITY MATRIX TOOL: OUTPUT: CONFIGURATION DETAILS


This is a sample report from the Interoperability Matrix Tool. You can access the section tabs for
Components, Notes, History, and Policies & Guidelines for each configuration.

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The Interoperability Matrix Tool


Output: Dimmed Components

Unsupported components are dimmed.

NetApp Confidential

17

THE INTEROPERABILITY MATRIX TOOL: OUTPUT: DIMMED COMPONENTS


As you add components, other components may become unavailable, appearing dimmed. The dimmed items
are not supported in combination with the components that you added.

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Learning Activity
Lesson 2: Interoperability Matrix Tool

NetApp Confidential

18

LEARNING ACTIVITY: INTEROPERABILITY MATRIX TOOL


To complete this activity, open a browser and navigate to http://support.netapp.com/matrix. Log in with your
NetApp Support credentials.

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Interoperability Matrix Tool


SMB and CIFS Support

An existing customer is running clustered Data


ONTAP 8.1.1. The customer is installing a new
application that requires Server Message Block
(SMB) 2.1 or greater.
What is the minimum release of Data ONTAP
that supports SMB 2.1?

NetApp Confidential

INTEROPERABILITY MATRIX TOOL: SMB AND CIFS SUPPORT


Use the IMT to answer this question:
What is the minimum release of Data ONTAP that supports SMB 2.1?

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19

Interoperability Matrix Tool


FCoE Support

A customer is building out a converged


infrastructure and needs to run Oracle over
FCoE. The customer wants to run the latest
release of clustered Data ONTAP and
SnapManager for Oracle (SMO).

Which host OS must the customer use?

NetApp Confidential

20

INTEROPERABILITY MATRIX TOOL: FCOE SUPPORT


Use the Interoperability Matrix Tool to answer this question:
Which host OS is supported for SMO over FCoE with the latest release of clustered Data ONTAP?

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Lesson 3
ConfigEdge

NetApp Confidential

LESSON 3: CONFIGEDGE

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21

ConfigEdge
What and Why
What is it?

ConfigEdge is a tool that enables you to model and


manage valid, orderable configurations of NetApp
products.

Why does an SE use it?

To determine the validity of a configuration


To find the list price of a configuration component
To store configurations for reuse
To share configurations quickly and accurately

NetApp Confidential

22

CONFIGEDGE: WHAT AND WHY


You can use ConfigEdge to:

Model and manage configurations with pricing estimates without having to create a quote or opportunity
Use the Manage Configurations landing page to organize your configurations:
Maintain and manage configurations
Make configurations easy to search and edit

Create and save your template configurations as reusable configurations


Share configurations with colleagues, to enable:
Technical validation
Price estimation
Bill of Materials creation

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ConfigEdge
When and How
When does an SE use it in the sales cycle?
Use ConfigEdge early in the sales cycle to ensure
that proposed solutions align with the customers
budget.
Use ConfigEdge late in the sales cycle to build the
Bill of Materials*.

How do you access it?


Go to the Configurations tab in the CustomerEdge
or PartnerEdge portal.
Go to the Tools landing page in the Field portal.
*The Bill of Materials is frequently prepared by other members of the sales team.

NetApp Confidential

23

CONFIGEDGE: WHEN AND HOW


ConfigEdge provides access to the standard price list as maintained in the NetApp fulfillment system. Access
the ConfigEdge tool from the CustomerEdge/PartnerEdge portal or from the Tools landing page in the Field
Portal. ConfigEdge does not require you to register an opportunity or create a quote. For this reason,
ConfigEdge is known as the standalone configurator.

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ConfigEdge
Input

NetApp Confidential

24

CONFIGEDGE: INPUT
ConfigEdge provides drop-down lists and option buttons for data input. All required fields are marked with a
red asterisk. This example shows the Cluster Advisor tool, which you use to configure Data ONTAP clusters
from one to many nodes.

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ConfigEdge
Output

*Pricing data removed. Actual pricing will vary.


NetApp Confidential

25

CONFIGEDGE: OUTPUT
The List Price and Extended List Price columns contain the actual price for each component. This list price is
for reference only; it may not be the final price to the customer.

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ConfigEdge
Sharing Reusable Configurations

When you create a reusable configuration, a


unique token is generated.
You can share this token with other users
through email.
To access a reusable configuration, enter the
token ID.
Reusable configurations are restricted based
on product visibility rules.

NetApp Confidential

26

CONFIGEDGE: SHARING REUSABLE CONFIGURATIONS


When you configure a solution, select Save as Reusable to share the configuration with other users. Access
to reusable configurations is restricted in the following ways:

10-26

You can view only the reusable configurations that you created and saved.
If you need access to a reusable configuration that was created by another user, you must enter the token
ID to access the reusable configuration.
For token-based sharing, when you create a reusable configuration, a unique token is generated. You can
share this token with other users through email. Any user with access to the token can add this
configuration to the quote.
Reusable configurations are also restricted based on product visibility rules.

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Module Summary
Now that you have completed this module, you
should be able to:
Use the Hardware Universe to find system
specifications
Use the Interoperability Matrix Tool (IMT) to
ensure that your customers configuration is
compatible with NetApp solutions
Align solutions with a customer budget by
using ConfigEdge

NetApp Confidential

MODULE SUMMARY

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27

Module 11
Detailed Design Tools

NetApp Confidential

MODULE 11: DETAILED DESIGN TOOLS

11-1

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Module Objectives
After this module, you should be able to:
Use System Performance Modeler (SPM) to
identify hardware configurations that support
customer performance requirements
Identify the components of the Synergy tool
Use Quick Platform Selector to find the systems
that support a given usable capacity
Use Storage WorkBench to quickly build a
storage configuration with controllers, shelves,
and disks
Use Storage Design Studio to validate design
details
Use Synergy to create solution review materials
NetApp Confidential

MODULE OBJECTIVES

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Lesson 1
System Performance Modeler

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LESSON 1: SYSTEM PERFORMANCE MODELER

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Architecture Planning
System Performance Modeler

Qualification

Architecture
Planning

Technical
Planning

Solution
Design

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ARCHITECTURE PLANNING

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Solution
Review

The System Performance Modeler


What and Why

What is it?
A web-based application that models
performance characteristics for system and
workload sizing

Why does a system engineer (SE) use it?


To determine the appropriate system
configuration for a workload
To compare the performance characteristics of
configuration options

NetApp Confidential

THE SYSTEM PERFORMANCE MODELER: WHAT AND WHY


The SPM is the flagship sizing tool for NetApp storage systems. The SPM tool is built on the Common Sizing
Infrastructure (CSI), which is an API layer that delivers accurate performance and configuration information
to all NetApp performance sizing tools. The CSI provides performance characterization data for every
component element that is used in performance sizing: operating system versions, storage controller
platforms, disk shelf models, and disk types.

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The System Performance Modeler


When and How

When does an SE use it in the sales cycle?


During architecture planning

How do you access it?


Visit spm.netapp.com.

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THE SYSTEM PERFORMANCE MODELER: WHEN AND HOW


The SPM is most valuable during architecture planning. During this phase, the specific details of the
customers environment will be used to choose the correct storage platforms and disk technologies to meet the
customers performance requirements.

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Performance Sizing
Accurate system sizing is not built solely on
storage capacity. Performance considerations
frequently outweigh capacity requirements.
FC, SAS, SATA, and solid-state disks offer
significantly different I/O performance curves.
Learn your customers application workloads,
requirements, and storage environments, and
obtain data directly from existing systems when
you can.
Remember the GIGO rule: garbage in, garbage
out.
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PERFORMANCE SIZING
To do performance sizing, you need to gather more information than just the amount of storage capacity for a
system. The more accurate the information is that you collect, the more accurately your results reflect reality.
When possible, use tools such as PerfMon, iostat, and Perfstat to determine actual metrics such as throughput,
latency, read:write ratio, and random:sequential ratio.

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SPM Features
Data ONTAP Sizing Workflows:
Forward sizing: Suggest configuration
Reverse sizing: Estimate performance

Data ONTAP Hardware and Software Support:


The clustered Data ONTAP operating system
Data ONTAP operating in 7-Mode
All currently supported Data ONTAP hardware

Sizing for multiple simultaneous workloads on


Data ONTAP

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SPM FEATURES

Use the forward sizing workflow to suggest a hardware configuration to support a given workload.
Forward sizing is most commonly used for new NetApp customers.
Use the reverse sizing workflow to determine the available headroom for a given system and a given set
of workloads. Headroom refers to the storage and processing power that remains available for new
workloads while maintaining high performance. Reverse sizing is most commonly used for existing
NetApp customers.

The E-Series Performance Sizing tool is under development. The beta version is available and is linked from
the SPM.

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SPM Forward Sizing


Workflow Steps

1.
2.
3.
4.

Document customer information.


Select Forward Sizing.
Specify one or more workloads.
Specify the Data ONTAP operating system
and hardware options.
5. Perform sizing.

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SPM FORWARD SIZING: WORKFLOW STEPS

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Forward Sizing Workflow


Output: Summary

Open the .pdf file within the browser, or email the file to yourself.
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FORWARD SIZING WORKFLOW: OUTPUT: SUMMARY


The on-screen output provides a high-level summary. You can view the full report on-screen or from email. A
unique sizing ID is provided for each sizing scenario that you run, which enables you to:

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Share the sizing with other users


Provide feedback on the sizing
Request additional help

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Forward Sizing Workflow


Output: Full Report

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FORWARD SIZING WORKFLOW: OUTPUT: FULL REPORT


The full SPM sizing report includes details such as:

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Controller information and the required number of controllers


Disk recommendations, such as the required number of each disk type and whether the number is
determined by performance or capacity
Workload breakdown and layout
Estimated controller utilization

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SPM Features

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SPM FEATURES
System Performance Modeler saves all sizing scenarios, which you can then reuse or share with colleagues.

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SPM Resources
These resources are linked from the SPM Help
menu:
FAQ
The NetApp Sizers community
User Guide
Feedback
Training videos

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SPM RESOURCES

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Lesson Exercise
Module 11: Detailed Design Tools
System Performance Modeler

Time Estimate: 60 Minutes

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LESSON EXERCISE
Please refer to your exercise guide.

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Lesson 2
NetApp Synergy

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LESSON 2: NETAPP SYNERGY

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NetApp Synergy
What and Why
What is it?

NetApp Synergy is a Windows application that


provides a suite of tools that accurately models
NetApp storage controllers to design customer
solutions.

Why does an SE use it?


To create detailed storage capacity modeling
To validate system design choices
To verify aggregate system specifications, such as
power consumption and heat generation
To prepare installation scripts

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NETAPP SYNERGY: WHAT AND WHY


The Synergy user authenticates with a NetApp Support ID, and the Synergy tool downloads the latest product,
configuration, and best practice data from NetApp servers.

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NetApp Synergy
When and How
When does an SE use it in the sales cycle?
Throughout the entire sales lifecycle

How do you access it?


Download the NetApp Synergy installer from
http://synergy.netapp.com

The Synergy suite of tools includes:

Quick Platform Selector


Storage WorkBench
Storage Design Studio
Importer

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NETAPP SYNERGY: WHEN AND HOW

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Synergy Projects and Scenarios


Create and save Projects to store customer and
engagement details.
Create Scenarios within Projects.

Each Scenario represents a complete design.


Store multiple Scenarios to examine different designs.
Use Quick Platform Selector results to create a
Scenario.
Use Storage WorkBench and Storage Design Studio
to add detail to a Scenario.
View more outputs for a Scenario than those that are
available within the capacity modeling tools.
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SYNERGY PROJECTS AND SCENARIOS


Synergy Projects and Scenarios enable the orderly creation, storage, and sharing of multiple design solutions
for each customer engagement:

The Project container stores customer and engagement details.


A Scenario represents a storage design. You can create multiple Scenarios per Project.
Use these capacity sizing tools within Synergy to add systems, shelves, disks, and other data to Scenarios:
Quick Platform Selector
Storage WorkBench
Storage Design Studio

After you build a Scenario you can generate multiple outputs.

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Technical Planning
The Quick Platform Selector

Qualification

Technical
Planning

Architecture
Planning

Solution
Design

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TECHNICAL PLANNING

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Solution
Review

19

Quick Platform Selector


What
What is it?

A capacity sizing tool to find Data ONTAP system


configurations that meet given usable capacity
requirements. Quick Platform Selector uses the most
common options that are applied system-wide.

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QUICK PLATFORM SELECTOR: WHAT

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Quick Platform Selector


Why, When, How

Why does an SE use it?


To quickly determine candidate platforms for a given
customer capacity requirement.

When does an SE use it in the sales cycle?


During technical planning

How do you access it?


Quick Platform Selector is a component of NetApp
Synergy.

NetApp Confidential

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QUICK PLATFORM SELECTOR: WHY, WHEN, HOW


Quick Platform Selector is used early in the sales lifecycle, during technical planning, to determine which
platforms will be candidates for the customers capacity requirements. Quick Platform Selector applies the
most common options across an entire configuration for quick estimates, as opposed to detailed options and
configurations, available with the other capacity planning tools.

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Quick Platform Selector


Input: First Steps
Quick Platform Selector Inputs
Required

Usable storage requirement


NAS:SAN ratio
Drive model
Disk shelf
Data ONTAP operating system release

Optional

Snapshot reserve (20% default)


Fractional reserve
Whole shelves, multipath high availability (MPHA),
SyncMirror software, root aggregate
Licenses

NetApp Confidential

QUICK PLATFORM SELECTOR: INPUT: FIRST STEPS


Enter the required data points to generate a quick list of platforms:
1. Enter the usable storage requirement.
2. Select the disk model, shelf model, and OS.
3. Specify options.

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Quick Platform Selector


Input: Next Steps

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QUICK PLATFORM SELECTOR: INPUT: NEXT STEPS


For specific information, select a platform from the list of platforms that can support the specified capacity:
4. Select the platform model.
5. Select licenses.
For detailed instruction on steps 1 to 5, visit the NetApp LearningCenter > NetApp Synergy
Fundamentals (WBT) > Module 4: Capacity Modeling in Quick Platform Selector.

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Quick Platform Selector


Output Summary

Quick Platform Selector Outputs:


Summary:

Disks: Data, parity, spare, policy spare,


dedicated, mirror, total
Requested capacities: SAN, NAS, total
Aggregate yields: SAN, NAS, total
Platform model, internal disks, shelves, stacks,
FC ports, SAS ports

Report:

Summary results
Simple Bill of Materials (BOM)
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QUICK PLATFORM SELECTOR: OUTPUT SUMMARY


On-screen within the tool you view a live summary, which is updated as options are entered. This summary
includes the number of disks that are used for each purpose, a summary of requested capacities, the
aggregates that will be built to support those capacities, and the number of ports that are required. The report
that is generated summarizes these data points and provides a simple Bill of Materials.

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Quick Platform Selector


Output Report: Part 1
A Microsoft Word document:

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QUICK PLATFORM SELECTOR: OUTPUT REPORT: PART 1


An example of the generated report from the Quick Platform Selector tool is displayed here. The first part of
the report includes data points that are visible on-screen in the Summary portion of the output.

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Quick Platform Selector


Output Report: Part 2
A Microsoft Word document, part 2

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QUICK PLATFORM SELECTOR: OUTPUT REPORT: PART 2


The remainder of the report includes a simple Bill of Materials. The report does not provide a complete list of
parts that you need for a quote. Rather, it is a list of the major components that are needed to meet the
requirements input.

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Architecture Planning
Storage WorkBench

Qualification

Architecture
Planning

Technical
Planning

Solution
Design

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ARCHITECTURE PLANNING

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Solution
Review

27

Storage WorkBench
What
What is it?
It is a capacity sizing tool for more detailed system

configurations than the Quick Platform Selector creates.


Its configurations use multiple controllers with multiple
shelf and disk types.

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STORAGE WORKBENCH: WHAT

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Storage WorkBench
Why, When, How

Why does an SE use it?


To determine detailed controller, shelf, and disk
configurations that satisfy customer requirements

When does an SE use it in the sales cycle?


During architecture planning

How do you access it?


Storage WorkBench is a component of NetApp
Synergy.

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29

STORAGE WORKBENCH: WHY, WHEN, HOW


Storage WorkBench enables you to add additional detail to a Scenario, so that it more closely aligns to the
final solution design.

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Storage WorkBench
Inputs

Storage WorkBench Inputs:


Required
Controller model, including FAS, V-Series, and
E-Series systems
Operating system release
Disk shelves
Disk types

Optional
Aggregate configuration (for Data ONTAP) or
volume group configuration (for SANtricity)
SAN switches
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STORAGE WORKBENCH: INPUTS


Storage WorkBench supports E-Series and SANtricity systems, in addition to FAS systems and Data ONTAP
operating systems.

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Storage WorkBench
Input Example

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STORAGE WORKBENCH: INPUT EXAMPLE


In this example, the Storage WorkBench tool is used to configure several E-Series controllers running
SANtricity 11.10.

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Storage WorkBench
Output Results Summary

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STORAGE WORKBENCH: OUTPUT RESULTS SUMMARY


The Results section on the right updates live based on the systems, shelves, disks, and other options chosen on
the left.

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Storage WorkBench
Output Allocation Chart

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STORAGE WORKBENCH: OUTPUT ALLOCATION CHART


The Allocation Chart provides a graphical display of how the disks are used in the modeled scenario.

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Lesson Exercise
Module 11: Detailed Design Tools
Storage WorkBench

Time Estimate: 30 Minutes

NetApp Confidential

LESSON EXERCISE
Please refer to your exercise guide.

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Solution Design
Storage Design Studio

Qualification

Technical
Planning

Architecture
Planning

Solution
Design

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SOLUTION DESIGN

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Solution
Review

35

Storage Design Studio


What
What is it?

A complete design, deployment, and documentation tool


that enables accurate, detailed modeling of a NetApp
storage system based on customer requirements

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STORAGE DESIGN STUDIO: WHAT

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Storage Design Studio


Why, When, How
Why does an SE use it?
To use built-in validation of hardware compatibility,
configuration, and best practices to design a complete
Data ONTAP solution

When does an SE use it in the sales cycle?


During solution design
During solution review

How do you access it?


Storage Design Studio is a component of NetApp
Synergy.

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37

STORAGE DESIGN STUDIO: WHY, WHEN, HOW


The Storage Design Studio tool enables you to build a full design specification for one or more storage
systems. You can use it to validate the design and to create the data that you need for a solution review.

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Storage Design Studio


Input

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STORAGE DESIGN STUDIO: INPUT


Storage Design Studio enables you to specify and configure:

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Storage systems
Hosts
The physical and logical network
Sites

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Storage Design Studio


Output

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STORAGE DESIGN STUDIO: OUTPUT


One of the most important features of Storage Design Studio is live validation of configuration and best
practices. This output example contains a sample message list that displays messages, warnings, and errors.

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NetApp Synergy Scenarios


You can build Scenarios with data from all three
Synergy Capacity Sizing tools:
Use Quick Platform Selector to add a single controller or
one HA pair and one type of disk and shelf.
Use Storage WorkBench to add multiple controllers or
HA pairs that contain multiple disk and shelf types.
Use Storage Design Studio to complete your system
design, including cabling, cards and port assignments,
RAID group definition, and so forth.

You can access more outputs for Scenarios from the


Environmental Summary and Reporting tabs.

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NETAPP SYNERGY SCENARIOS

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NetApp Synergy Scenarios


Output Diagrams

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NETAPP SYNERGY SCENARIOS: OUTPUT DIAGRAMS


NetApp Synergy generates a complete set of Microsoft Visio diagrams:

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Shelf diagrams (front and back)


Cabling diagrams
Logical maps of the system storage

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NetApp Synergy Scenarios


Additional Outputs
Environmental Summary
Discovery Questionnaire
Pre-Sales PowerPoint Deck

Parts List

NetApp Confidential

NETAPP SYNERGY SCENARIOS: ADDITIONAL OUTPUTS


Additional outputs are available, for example:

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Environmental summary
Modular document engine
CLI scripts
RDS discovery questionnaire
Pre-sales summary PowerPoint presentation
Parts list report

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Module Summary
Now that you have completed this module, you
should be able to:
Use SPM to identify hardware configurations that
support customer performance requirements
Identify the components of the Synergy tool
Use Quick Platform Selector to find the systems
that support a given usable capacity
Use Storage WorkBench to quickly build a
storage configuration with controllers, shelves,
and disks
Use Storage Design Studio to validate design
details
Use Synergy to create solution review materials
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MODULE SUMMARY

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Lesson Exercise
Module 11: Detailed Design Tools
Storage Design Studio

Time Estimate: 60 Minutes

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LESSON EXERCISE
Please refer to your exercise guide.

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Module 12
Data Collection and Analysis

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MODULE 12: DATA COLLECTION AND ANALYSIS

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Module Objectives
After this module, you should be able to:
Identify customer use cases for the
complimentary NetApp Infrastructure
Assessment Service
Use the AutoSupport tool and the Assessment
Tools Portal to analyze customer
environments

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MODULE OBJECTIVES

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Lesson 1
NetApp Infrastructure Assessment
Service

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LESSON 1: NETAPP INFRASTRUCTURE ASSESSMENT SERVICE

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Complimentary Assessment Service


Started in October 2009
Over 900 assessments
performed
Total associated revenue:
$180M as of January 2014

Average deal size: $750K


(Typical sale: FAS3xxx,
FAS6xxx, or V-Series)

Dollars
Closed

Entire process run remotely

Versus EMC $88.7M


Versus HDS $17.2M
Versus HP $22.5M
Versus Other

$8.2M

NetApp Upsell $43.3M


NetApp Confidential

COMPLIMENTARY ASSESSMENT SERVICE


The complimentary, or free of charge, NetApp Infrastructure Assessment Service program has run
assessments for four years. Most assessments are for the purpose of replacing non-NetApp storage with
NetApp solutions. All assessments are managed and run remotely using WebEx from the NetApp office in
Waltham, Massachusetts.

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New Opportunities with Assessments


Plant a seed and open new
doors.
Penetrate acquire accounts.
Become a trusted advisor.
Build goodwill and mindshare.
Gain strategic account control.

Performance collection of
arrays, VMs, and switches
Bottlenecks and risk issues
Orphaned assets and unused
capacity resources
Efficiency gaps and potential
savings

Launch an
Assessment.

Deliver
key findings.

NetApp Hardware
Opportunities

OnCommand
Insight Software
Opportunities

FAS, E-Series, and VSeries systems


High-end or mid-range
The right-sized storage
tier
FlexPod technology

Performance monitoring and


analytics
Predicting the impact of change
Capacity trending and forecasting
Showback, chargeback, and cost
analysis
Canned and custom reporting

Upsell Opportunities
to Uncover
Professional services
Hardware upgrades
Technology refreshes

NetApp Confidential

NEW OPPORTUNITIES WITH ASSESSMENTS


The Infrastructure Assessment Service helps you uncover new opportunities for NetApp hardware,
OnCommand Insight software, and professional services engagements.

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Target Client Characteristics


Storage
Supported Storage Platforms

Unsupported Storage Platforms

EMC: Celerra, CLARiiON,


EMC Centera, VNXe
Isilon, Symmetrix, VMAX, VNX HP MSA
HDS: HP EVA, XP 24K and
Dell EqualLogic
48K
Dell Compellent (Roadmap)
HP 3PAR
IBM: DS6000/8000, SVC, XIV,
ESS, N-Series
NetApp FAS/V-Series, ESeries, incl. clustered Data
ONTAP and Flash
technologies

NetApp Confidential

TARGET CLIENT CHARACTERISTICS: STORAGE


The Infrastructure Assessment Service analyzes data from some of the most common storage platforms that
are offered by EMC, HDS, HP, IBM, and NetApp. For details, refer to the OnCommand Insight support
matrix.

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Target Client Characteristics


Overall
The best prospects have:
Non-NetApp or low NetApp usage
Heterogeneous storage:
One or more storage vendors
Multiple platforms from a single vendor

Complex single or multisite environments:


FC SAN environments (Brocade, Cisco, QLogic)
A blend of SAN and NAS (FC, FCoE, iSCSI, CIFS,
NFS)
15 terabytes (TB) to 30-plus petabytes (PB) of data
A range of 16-port to 10,000-port SANs (larger is better)

Virtualized hosts (for instance, VMware)


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TARGET CLIENT CHARACTERISTICS: OVERALL


Potential environments include small commercial enterprises, state and local governments, healthcare
organizations, and large enterprise accounts.

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Common Assessment Deliverables


Performance data collection from arrays, VMs,
and FC switches
Capacity visibility:
Orphaned: Based on configuration and
performance
Unused or unallocated capacity: Storage pool,
volumes, or disks

Underutilized FC ports and unbalanced traffic


Violations, vulnerabilities, and potential issues
Potential capacity savings in moving to NetApp

NetApp Confidential

COMMON ASSESSMENT DELIVERABLES


In one example, the assessment service provided sizing data for an HP EVA replacement at a state
transportation authority.

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Delivering an Assessment
Day 1
10 Minutes

Registering the
Assessment

Declined:
Conflict
with an
Existing
Opportunity

Day 2
15 to 20 Minutes

Day 3
2 to 3 Hours

Day 10
2 to 3 Hours

Day 11
30 to 60 Minutes

Pre-Call
with
Prospect

Installation
and
Discovery
via WebEx

Analysis
and
Summary
of
Findings

Presentation
of Key
Findings to
the Partner

You must have a registered Opportunity in PartnerEdge


in order to register for an assessment.
Visit this link to register for an assessment:
http://communities.netapp.com/insightassessments

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Proof of
Concept or
Evaluation
for Qualified
Opportunities

DELIVERING AN ASSESSMENT
The registration process is the most important step in delivering an assessment. NetApp works to minimize
channel conflict. Registration guarantees that the same customer site is not targeted by multiple partners or
NetApp internal representatives at the same time.
The timeframes that are displayed are based on a typical assessment process. Timeframes may vary.

Day 1: The account team or Partner requests a Storage Efficiency Assessment via the web link.
Day 2: The account team or Partner forwards preinstall and predeployment documents to the prospect for
completion:
The Partner has a pre-call with the prospect and reviews the prerequisite documents.
The account team or Partner assists the prospect with completing the site survey prior to the install.

Day 3: The install date is set.


The assessment team sends out the WebEx and conference bridge information with the download
links to the software.
The product collects data for 1 to 2 weeks.

Day 10: The assessment team generates reports and delivers them to the account team or Partner.
Day 11: The assessment team presents its findings to the account team.
In some instances, the assessment team makes a call to validate data with the customer.

If the customer wishes to evaluate the productand has qualified use cases and the budget to do soyou
may work with the overlay OnCommand Insight or OnCommand Balance sales teams to position the product
with your customer or prospect. The sales teams leverage the assessment database to display use cases for the
product.

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Executive Overview: Key Findings


Based on our brief evaluation of your environment, we
identified the following areas of potential concern and
savings.
Raid overhead is 35% of usable.
100 datastores are not on identified storage.
6000+ policy violations are logged against CLARiiON
storage.
5 hosts account for 65% of the host-to-FC traffic.
Symm-029 accounts for 74% of the array-to-FC traffic:
Symm-029 is unbalanced; eight of 32 ports drive 66% of
the array traffic.

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EXECUTIVE OVERVIEW: KEY FINDINGS


This slide displays an example of the key findings that were documented in a complimentary Infrastructure
Assessment.

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Assessment Dashboard
Raid overhead of 35%, high violations on CLARiiON, 97 datastores on other storage

Are these possible


RAID savings?

Are these
systems at risk?

Can these VMs


leverage storage
efficiency?

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ASSESSMENT DASHBOARD
The slide displays sample assessment outputs.

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Storage Performance: IOPS


693 volumes average 100 IOPS or less.
Does the disk type match this performance profile?
Average IOP RangeTotal TB and Number of Volumes
350

Most volumes have low IOPS.


Are you buying the right tier?

329

300
250
200

189

175

# of Volumes
Capacity TB

150
88.3

81.6

100

46

32.6

50

47.0
16

19.2

2.3

1-10

11-100

101-250

251-750

751-2000

NetApp Confidential

STORAGE PERFORMANCE: IOPS


The slide displays sample assessment outputs.

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Clustered Data ONTAP


Storage Efficiency Improvement Potential
Estimated Capacity Savings
Efficiency Feature

Savings

Notes

Deduplication

151.7 TB

Data Compression

Assume 60% VMware datastores and10%


volume
capacityyou
(range of 10% to 90%).
Why wouldnt
use NetApp efficiency?

35.9 TB

Assume 10% (range up to 40%).

Thin Provisioning

41.1 TB

Allocate based on need (minimum 10%).

RAID-DP upgrade

34.1 TB

Eliminate RAID 1/0 overhead (40%).

Efficient Snapshot

19.5 TB

Eliminate full copies (80%).

Virtual Cloning

10.0 TB

Store only the changed data; assume 80%

Total Savings

322.3 TB 31.4% of usable capacity

(range of 70% to 90%).

NetApp Confidential

13

CLUSTERED DATA ONTAP: STORAGE EFFICIENCY IMPROVEMENT POTENTIAL


The slide displays sample assessment outputs.

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Performance Utilization Summary


90% of the FC ports are underutilized.
Do you need FC performance as your environment grows?

FC PortsUnderutilized versus Total


90% are underutilized.
Is FC the right direction?

250

217
191

200

150

> 1 MBps

114
90

100

100

Underutilized

99

Total # of ports

50
10

26

15
1

0
Host to Fabric

Storage to Fabric

Unknown Device
Type

Total

NetApp Confidential

PERFORMANCE UTILIZATION SUMMARY


The slide displays sample assessment outputs.

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Lesson 2
The Assessment Tools Portal

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LESSON 2: THE ASSESSMENT TOOLS PORTAL

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The Assessment Tools Portal


What is it?
The ATP is a web-based portal that provides
insight into how your customers manage their
NetApp storage.
The ATP gathers information from NetApp
systems for which the AutoSupport tool is
turned on.

Why does a system engineer use it?


The ATP performs assessments of system
infrastructure, performance, and health to
uncover opportunities.
NetApp Confidential

16

THE ASSESSMENT TOOLS PORTAL


The Assessment Tools Portal (ATP) greatly reduces the time to generate a customer assessment report and
improves the efficiency and margin return of the Infrastructure Assessment Service.

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Assessment Tools Portal


Workflow

Step 1

Step 2

Step 3

Turn on the AutoSupport service to begin collecting data from a


NetApp storage system.

After data has collected for one month, go into the ATP and
request a report.

Analyze and review the data:


Identify systems that are running out of storage.
Identify systems that do not have hardware or software
support components.

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ASSESSMENT TOOLS PORTAL: WORKFLOW

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17

The ATP Request Report Tab


Inputs
Inputs for report generation
include:
Report types:
Infrastructure
Health check
Performance
Performance health check

Click Submit.

Serial numbers: Enter the


serial numbers or upload
them through a .txt file.
Weeks of performance data
to trend (2 weeks to 53
weeks)
Email address distribution
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18

THE ATP REQUEST REPORT TAB: INPUTS


Access ATP at this link:
https://tech.netapp.com/external/spe_assessment_tool_portal.html
The Request Report tab enables you to configure a report. In the Report Type list, choose the type of output to
produce:

Infrastructure (the infrastructure consulting service)


Health check
Performance
Performance health check

You can enter a customer name or search by customer or site names. As you start entering a customer or site
name, you are presented with a shrinking list of customers or sites that meet your criteria. For NetApp
partners, only those customers and sites that are associated with your company (because they use products
that are sold by or supported by your company) are displayed.
After you select the customer or site that you want to view, click the magnifying glass icon to create a list of
systems that are associated with that company or site. You can now view any of the systems that are displayed
in the list and include them in the report.
You can repeat this process for many different customers or sites to create a customized list of serial numbers
for your assessment.
Select the number of weeks of performance data to trend. At the most, you can display 53 weeks (that is, one
year of performance data). Typically, no more than 26 weeks of performance data is required. If you are not
concerned about performance data, you can reduce the weeks of performance data to two weeks for a faster
turnaround of your reports.

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ATP Output Types


Four types of output files are available when you generate a report.
File Type

Description

ICS Excel (.xlsx)

This type is available within 1 to 3 hours of report


generation. This report contains detailed configuration,
asset, capacity, efficiency, performance, and end-of-support
information in one file (Phase 1).

CMPG Excel
(.xlsx)

This type is available within 24 hours of report generation.


This report contains performance graphs based on hourly
averages: aggregate, volume I/O, throughput, protocol, and
so on, in several files for each controller (Phase 2).

ICS Word Report


(.docx)

This type is available within 24 hours of report generation.


This report contains a customer-presentable Word report
template (Phase 2).

Processing Log
(.xlsx)

This type is available within 24 hours of report generation.


This report contains a log that shows the data that was
collected and reasons for missing information (Phase 2).

NetApp Confidential

ATP OUTPUT TYPES

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ATP Resources
Assessment Tools Portal URL:
https://atp.netapp.com/
Assessment Tools Portal communities:
https://communities.netapp.com/
community/netapp_partners_network/
assessandconsult

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ATP RESOURCES

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20

Module Summary
Now that you have completed this module, you
should be able to:
Identify customer use cases for the
complimentary NetApp Infrastructure
Assessment Service
Use the AutoSupport tool and the ATP to
analyze customer environments

NetApp Confidential

MODULE SUMMARY

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21

Module 13
Next Steps: Tools and Resources
for NetApp Accredited Technical
Sales Professionals

NetApp Confidential

MODULE 13: NEXT STEPS: TOOLS AND RESOURCES FOR NETAPP ACCREDITED
TECHNICAL SALES PROFESSIONALS

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Module Objectives
After this module, you should be able to:
Identify the appropriate NetApp training
courses for your role
Identify the tools and resources that are
available to update you on current NetApp
solutions

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MODULE OBJECTIVES

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Accessing NetApp Training

NetApp Confidential

ACCESSING NETAPP TRAINING


After you create a NetApp Support account, you can access the Field Portal on the NetApp Support site. Click
the Partners tab, then click the Field Portal link. You also can access the Partner Learning Center from the
NetApp Support site.

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Training Resources

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TRAINING RESOURCES
On the Field Portal main page, click the Training tab. This tab lists the learning maps, programs, events, and
other communications that help you to learn more about NetApp. You can click each heading to access the
types of training resources that are available. For example, under the Featured heading, you find links to the
most recent training resources, which often pertain to recent product launches and other significant NetApp
announcements.

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Individual Learning Paths

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INDIVIDUAL LEARNING PATHS


From Field Portal, click the Training tab. From here, you can access your individual learning map. The
framework for partner individual learning paths provides you with a clear roadmap for attaining the skills that
are right for your job. Select a competency level and role to view the appropriate learning path for you.

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The GetSuccessful
Partner Enablement Program

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THE GETSUCCESSFUL PARTNER ENABLEMENT PROGRAM

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ABCs: Product Web-Based Training


This foundational library of
short videos on products and
solutions provides current
information for sales
representatives and replaces
the hardware and software
reference libraries.

The training modules include:


15-minute to 30-minute web-based
training (WBT) modules
Subject matter experts who share
features and key selling points
The library includes videos such as:
ABCs of FlexPod Select with
Hadoop

Architecture
Business Value
Competitive Advantage

ABCs of OnCommand Unified


Manager
ABCs of NetApp Private Storage
for Amazon Web Services
ABCs of EF-Series All-Flash Array
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ABCS: PRODUCT WEB-BASED TRAINING


NetApp ABCs web-based trainings offer short, comprehensive overviews of the architecture, business value,
and competitive advantage of NetApp products. This extensive library is updated often, to guarantee access to
the latest information about NetApp products.

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NetApp Partner and Field Community


Access

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NETAPP PARTNER AND FIELD COMMUNITY: ACCESS


You can access the NetApp Partner and Field Community from the Field Portal.

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NetApp Partner and Field Community


Resources
Discussion spaces that are devoted to individual
product and solution areas
NetApp Tools Teams

Webcast announcements and archives:


Solutions Insight Webcasts
Technical Deep Dive Webcasts
NetApp Weekly Demo Series

NetApp Confidential

NETAPP PARTNER AND FIELD COMMUNITY: RESOURCES

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NetApp Partner Newsletter


Subscribe
Field Portal > Home > Subscription Center

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NETAPP PARTNER NEWSLETTER: SUBSCRIBE


You can access the Subscription Center from a link on the Field Portal page. From the Subscription Center,
you can subscribe to a variety of useful email communications from NetApp, including the Partner Newsletter
that is customized for your geographical location.

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NetApp Lab on Demand


Includes an extensive library of on-demand,
remote access Data ONTAP and E-Series
labs
Allows labs to be used for any purpose, such
as customer demonstrations, self education,
or functional tests
Provides detailed lab guides for guided, selfpaced learning
http://labondemand.netapp.com

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11

NETAPP LAB ON DEMAND


Use NetApp Lab on Demand to further familiarize yourself with NetApp products, perform customer
demonstrations, or for any purpose. Pre-built labs are continuously updated with the latest product and
technology revisions. NetApp Lab on Demand requires registration separate from the NetApp Support
account.

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Module Summary
Now that you have completed this module, you
should be able to:
Identify the appropriate NetApp training
courses for your role
Identify the tools and resources that are
available to update you on current NetApp
solutions

NetApp Confidential

12

MODULE SUMMARY

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Course Summary
Now that you have completed this course, you
should be able to:
Describe the core NetApp technologies,
products, and solutions needed to design a
customer solution
Use the major NetApp field tools to design a
customer solution
Create an integrated business solution
Locate NetApp field resources

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13

COURSE SUMMARY

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NetApp Confidential

14

THANK YOU

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Accreditation Exam

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ACCREDITATION EXAM

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