E.

GILES PATTEN
1050 W. 15th Ave.
Apache Junction, AZ 85220
480-540-1973
egilespa10@yahoo.com
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SUMMARY
I have a minimum of 25 years professional experience in Real Estate Sales and Management, Marketing,
Student Enrollment Representative and Century 21 Owner/Broker. Over the years, I have regularly
established high standards in Telephone and Direct Sales, Leadership Skills, Communication,
Organization Skills and Technical Knowledge.
OBJECTIVE
To work within an organization that will provide for growth potential, financial gain and new
opportunities in a positive, professional working environment.
SKILLS
I have sold out several new home communities with a minimal to nonexistent marketing budget and plan
in record time in a regular market. Created brochures and marketing materials for the communities I was
marketing director of.
I am extremely loyal, dependable, and performance driven with public speaking experience and excellent
written and verbal communication skills. I have an extensive sales background; extremely detail oriented,
and possesses a positive attitude and motivational influence through phone interaction and direct contact.
Continuously recognized as a team player and working well with others.
SOFTWARE EXPERIENCE
Familiar with high tech terminology including database software, MS word, Internet, PowerPoint, and
Excel.
EXPERIENCE
University of Phoenix
Enrollment Representative

2009 - Present

Responsible for building rapport, providing instruction, obtaining referrals and motivating students
through inbound and outbound calls on a daily basis.
Held accountable for making approximately 50 100 calls daily along with follow up calls and
inbound calls from students.
Maintains a database with current and potential students and provides updated information on a
consistent basis.
Assist new and potential students with the application and orientation preparation and continue to help
current students throughout their graduation.
Represent professionalism, strong oral and written communication skills and provide students with
compassion, understanding and a strong support system with ongoing emails and phone
conversations.

A.L.C. Builders/Homes
Director of Marketing

2003 - 2008

Designated Broker & Sales Person held responsible for all facets of marketing.
Provided input for home design & community design & layout while attending city planning & zoning
meetings.
Responsible for ensuring all Real Estate Laws for the State of Arizona were adhered too and all
research for the ADRE Public Reports were reviewed and CC&Rs for subdivision were approved.
Performed day-to-day sales, built rapport, qualified potential customers, wrote contracts and assisted
buyers in option and color selection.
Sent out start orders to sub-contractors and verified construction progress and option inclusions in all
homes.
Managed loan applications and coordinated all escrow documents, scheduled walk through and
escrow appointments for the buyer and seller.
Received and coordinated all customer service calls and followed up after the close of escrow.

Builders Choice
Onsite Sales person

Wrote contracts, assisted in color selections and option selections and qualified customers.
Prepared weekly traffic reports and maintained monthly competition reports.
Sold out the remaining 17 lots in 6 months through persistence and dedication and took over ALC
Home clients when Builders Choice closed.

Beazer Homes
Onsite Sales Person

1996 - 2000

Responsible for overseeing new home sales agents and provided monthly sales goals.
Developed programs to increase sales of new homes by establishing a program to list buyers existing
homes at reduced commissions.
Developed a telemarketing & call back system for the new homebuilders and oversaw agents selling
closeouts for builders.

Century 21 Desert Showcase

Owner Broker

2000 - 2002

Build rapport, qualified customers and assisted in model selection.

Wrote contracts and prepared weekly traffic reports and monthly reports.
Sold over three million dollars worth of homes my first year.

Developers Marketing Services

Community Manager

2002 - 2003

1992 - 1996

Responsible for all facets of ownership as related to a Century 21 Franchisee.

Hired and managed the training of agents.
Ensured compliance with Arizona Real Estate Laws.

Real Estate Sales Person and Broker

Sales Person and Broker

1984 - 1991

Real Estate Sales Person worked principally for Bradley Properties

Invested in land & built homes for resale.
Obtained a Brokers License & eventually moved back to the mainland.
I turned net $35,000 of assets to net assets of $350,000 in personal assets in seven years.

EDUCATION
2012 University of Phoenix -Bachelors of Science Management
1997 Certified Residential Specialist
1996 Hyland Bay New Home Sales Training
1991 Arizona Brokers License
1989 Hawaii Real Estate Brokers License
1987 Graduate Realtors Institute
1986 Hawaii Real Estate License
1975 Graduate Berkshire Community College

A.S. Business and Accounting

REFERENCES UPON REQUEST