Professional Documents
Culture Documents
Dch-v Y-t Vng Ty Nam Sydney (Sydney South West Area Health Service
(SSWAHS))
Bnh-vin Royal Prince Alfred l mt phn ca Dch-v Y-t Vng Ty Nam Sydney (SSWAHS), mt ni dn u
trong vic phn-pht v chm-sc y-t cng-cng, vi nhng tiu-chun quc-t trong vic iu-tr, k-thut,
ging-dy v nghin-cu.
L mt trong 17 dch-v y-t khu-vc ti NSW, SSWAHS qun-l tt c cc bnh-vin cng v cc phng-tin yt trong phm-vi a-l ca chng ti bao gm c 71 khu dn-c (suburb).
Nhng dch-v ca chng ti c t-chc thnh 14 nhm lm-sng, nhng nhm ny cung-cp dch-v gii-thiu
chuyn-khoa ti cc cng-ng ton tiu-bang, ton quc v th-gii, cng nh cho mt dn s a-phng
khong hn 1/2 triu c-dn.
SSWAHS c s cam-kt l gip cho ngi dn c sc-khe tt hn, c vo iu-tr cng-bng hn, chm-sc
sc-khe c phm-cht v c gi-tr hn. c B Y-t NSW khng-nh, nhng mc-tiu chnh hng-dn vic
cung-cp nhng dch-v, t trn nhng mc thnh-tu hin-thi v khin cho chng ti t trng-tm vo vic
p-ng cc nhu-cu ca cng-ng.
Trch-nhim ca qu-v
L mt ngi s-dng nhng dch-v do Bnh-vin cung-cp, qu-v c trch-nhim:
S an-ton cho mi bnh-nhn, nhn-vin v khch thm-ving l v cng quan-trng i vi chng ti. Thi-
nng-ni v xc-phm khng th c chp-nhn, v bin-php thch-ng s c p-dng bo-tn s an-ton
cho h.
i-din Bnh-nhn
V i-din Bnh-nhn c mt tr li nhng thc-mc ca qu-v, tho-lun bt c khiu-ni no m qu-v c
th c v lm vic vi qu-v cng cc thnh-vin trong ton chm-sc sc-khe ca qu-v gii-quyt nhng
mi lo-ngi ca qu-v.
V i-din Bnh-nhn c mt qu-v, gia-nh v thn-hu ca qu-v tho-lun bt c nhng kh-khn no c
th nh-hng ti qu-v trong thi-gian nm bnh-vin.
Qu-v c th lin-lc vi v i-din Bnh-nhn cho mt cuc tho-lun kn-o bng cch gi s 9515-5115 hoc
nh y-t ti khu iu-tr ca qu-v thay mt mnh lin-lc vi v i-din Bnh-nhn.
Nu qu-v vn khng hi-lng, qu-v c th lin-lc vi y-ban Khiu-ni v Chm-sc Sc-khe (Healthcare
Complaints Commission) qua s 9219 -7444.
Chuyn-vin Dinh-dng
Ch- dinh-dng tt l yu-t ti quan-trng cho vic lnh-bnh v hi-phc. Cc chuyn-vin dinh-dng
thm-nh tnh-trng dinh-dng ca bnh-nhn v bo-m rng cc nhu-cu dinh-dng ca h cn phi c
p-ng. Chuyn-vin dinh-dng cng s tho-lun vi qu-v bt c s thay-i no v ch- n-ung m quv c th cn phi tun theo trong khong thi-gian qu-v nm bnh-vin v nu cn th s tip-tc cung-ng dchv sau khi xut vin. Mt chuyn-vin k-thut dinh-dng, lm vic cho Khoa Dinh-dng v n-ung, mi ngy
s ti ly thc-n m qu-v chn.
Dc-s
Thuc men l mt phn quan-trng trong vic iu-tr ca qu-v. Nu khng bit chc v nhng th thuc men
no qu-v c th nn ung, ung nh th no, tc-dng ca thuc, hoc nu qu-v khng nh phi nn ung
thuc no, dc-s ti khu iu-tr s rt vui-lng hng-dn cho qu-v.
Chuyn-vin Tm-l
Cc chuyn-vin tm-l lm-sng ca bnh-vin cung-cp s khuyn-nh kn-o cho nhng bnh-nhn no cn
s h-tr.
Nhn-vin X-hi
Mt ln vo bnh-vin c th gy rt nhiu cng-thng v em n nhng ni lo-u thc-t ln m-h. Cc nhnvin x-hi c th cung-cp dch-v khuyn-nh v nng-, s c-vn lp k-hoch xut-vin, gp -kin v vic
s-dng dch-v an-sinh v nhiu c-quan h-tr cng-ng khc nhau, th-d nh nh ca v dch-v phc-v
cc Ba n Ti Nh (Meals on Wheels).
Xut Vin
V Nh
Gi ri khi bnh-vin l 10 gi sng. Xin nh l tt c cc bnh-nhn chu trch-nhim cho vn- chuyn-ch
v nh.
Thuc men
Thuc men no bt u hoc thay i trong thi-gian qu-v nm bnh-vin v cn phi c tip-tc ung.
Nn bo-m l qu-v hiu cch ung thuc cho ng. Nu qu-v khng chc, xin hi v bc-s hoc dc-s ti
khu iu-tr ca qu-v.
Thng thng, nhng thuc men ch c ghi toa cho 5 ngy sau khi xut vin. Nu qu-v cn thm thuc, v bcs gia-nh c th ghi toa cho qu-v.
Phng ca Qu-v
Phng n
Thot u, vic phn-phi cc phng n c phn chia theo th-t u-tin cho tt c cc bnh-nhn cn-c
theo nhu-cu lm-sng, nhng phng n cn li c phn-phi u-tin cho bnh-nhn t.
Vt Qu Gi
Xin nhng vt qu gi nh, chng hn nh n trang, in-thoi di-ng, my in-ton xch tay v mt
mn tin ln. Nu qu-v phi gi nhng vt qu gi, xin hi nhn-vin y-t ti khu iu-tr sp-xp vic gi
an-ton cc vt ny v qu-v s c giao cho mt bin nhn. Bnh-vin khng th chu trch-nhim cho bt
c s h-hi no xy ra cho y-phc c-nhn ca bnh-nhn hoc bt c mn no khng c k-khai.
Mn my Truyn-thanh v Truyn-hnh
Mt my truyn-thanh c c kt vi cc my-mc khc bn cnh ging v bao gm mt s chng-trnh
pht-thanh. Cc my truyn-hnh bn ging ca bnh-nhn cng c sn cho thu do dch-v cho thu
truyn-hnh cung-cp. Xin hi nhn-vin khu iu-tr c mt mu n t hng.
Qu-v cn phi s-dng b nghe p vo tai v li-ch v s thoi-mi ca nhng bnh-nhn khc.
Ha-hon v Khn-cp
Tt c nhn-vin u c hun-luyn v cc th-tc khn-cp. Trong trng-hp c ha-hon hoc khn-cp,
qu-v v nhng khch thm-ving nn ti ging ca qu-v v ch cho nhn-vin n hng-dn.
Dch-v Bnh-vin
Dch-v Thin-nguyn
Cc nhn-vin thin-nguyn ca Bnh-vin RPA cng-hin mt cch ho-hip nhng th-gi qu-bu ca h
gip cho nhn-vin bnh-vin cung-cp s thoi-mi v an-sinh cho bnh-nhn. Cc nhn-vin thin-nguyn mtrch nhiu cng-vic khng lm-sng khc nhau nh
Nu qu-v yu-cu s gip- ca Dch-v Thin-nguyn RPA, xin cho nhn-vin y-t bit.
Tim Hoa
Mt tim bn hoa ta-lc trn ng Main Street ngay ti cng vo bnh-vin.
Bo-ch v Bu-in
Bo-ch v cc Tp-ch c th c mua ti tim bo trn ng Main Street ngay ti cng chnh vo bnh-vin.
Dch-d bu-in cng c sn ti tim bo.
Git-gi
Qu-v c th nh mt ngi bn hoc thn-nhn git qun-o c nhn gim mnh trong thi-gian qu-v nm ti
bnh-vin. Nu nh qu-v khng c ai lo gim vic git-gi, xin cho nhn-vin khu iu-tr bit.
Nh Nguyn
Nh Nguyn ca Bnh-vin ta-lc ti sn pha ng ca bnh-vin trn ng Lambie Dew Drive ngay sau
lng bnh-vin.
Nh nguyn m ca vo ban ngy dnh cho vic cu-nguyn v tnh-tm. Cc Thnh-l c-bit c t-chc
vo dp Ging-sinh, Phc-sinh v nhng dp c-bit khc.
Tt c cc Thnh-l c dnh cho bnh-nhn, thn-nhn, thn-hu v nhn-vin bnh-vin.
Phng Yn-tnh
C mt s phng yn-tnh ri-rc trong bnh-vin ti hu ht cc tng lu. Nhng phng ny c th c dng cho
vic tnh-tm, cu-nguyn hay l mt ni gii-thot nhng s cng-thng, tp-trung suy-t. Nhn-vin khu
iu-tr c th hng-dn qu-v n Phng Yn-tnh gn nht v bo-m l cn phng c sn-sng.
Thng-tin Tng-qut
Thng-tin Lin-lc
in-thoi Bnh-vin: (02) 9515 6111
a-ch: Missenden Road, Camperdown (gia ng King Street v ng Parramatta Road).
Ch c nhng chi-tit tng-qut v tnh-trng ca qu-v c cho bit do yu-cu qua in-thoi, tr-phi c s
ng- ca qu-v.
in-thoi Di-ng
in-thoi di-ng ring th khng c s-dng trong bnh-vin v n c th gy tr-ngi cho cc dng-c ykhoa. Chng ti khuyn l qu-v nn nh mt thn-nhn hay thn-hu em in-thoi di-ng ca qu-v v nh
gi cho an-ton.
Chng ti yu-cu qu-v v nhng khch thm-ving hy tun theo cc bng tn-hiu v cc hng-dn ca
nhn-vin.
in-thoi Cng-cng
in-thoi cng-cng c t ri-rc khp bnh-vin.
Thm vo , qu-v c th thu mt in-thoi cnh ging qua Phng Th-y (Cashiers Office) ti pha bn
trong Cng Chnh ca Bnh-vin.
Di-chuyn Cng-cng
Xe la: Trm xe la gn nht l trm Newtown. Bnh-vin nm trn ng Missenden Road, t trm xe la i b
dc theo ng King Street mt khong chng 20 pht.
Xe But:
S 412 chy t Ta Th-snh (Town Hall -Sydney) ti trm Belmore i ngang qua bnh-vin.
S 422,423,426, 428 chy t Circular Quay qua khi ng King Street Newtown. Xung xe ti gc
ng King Street v Missenden Road ri i b ti bnh-vin mt khong t 5 n 10 pht.
u Xe
C ch u xe c gii-hn vi mt l-ph nh cho mi ln i vo. Qu-v cn phi c tin cc tr khi i vo.
Khch ving-thm c th vo bi u xe qua ng Missenden Road. C nhiu ch u c ng h u xe
nhng ng chung quanh.
Gi Thm-ving
Gi thm-ving c th khc nhau t khu iu-tr ny sang khu iu-tr khc, v vy tt nht l nn kim li vi mt
khu c-th xem cc gi-gic ca h nh th no. Ni chung, khch ving-thm c hoan-nghnh t khong 10
gi sng n 8 gi ti ngoi tr khong thi-gian ngh tra. Khu-vc chm-sc c-bit cho php khch ving thm
24 ting trong ngy, tr phi nhn-vin c hng-dn no khc.
Khch ving-thm c th c yu-cu ri khi khu iu-tr trong m khonh-khc trong lc bnh-nhn c iutr hoc trong tnh-trng khn-cp ti khu iu-tr ca qu-v.
Chng ti rt hoan-nghnh tr em n thm-ving vi iu-kin l cc em phi c trng chng.
Chng ti khuyn qu-v khng nn c qu 3 khch thm-ving ngay ti ging bt c lc no v s thoi-mi cho
chnh qu-v cng nh cho nhng bnh-nhn khc.
Nu qu-v mun gii-hn khch thm-ving d bng cch no, xin cho nhn-vin khu iu-tr bit.
Ht Thuc
Bnh-vin Royal Prince Alfred c mt Chnh-sch Mi-trng Khng C Khi (Smoke Free Environment Policy)
bo-v bnh-nhn, nhn-vin v khch thm-ving khi b tc-hi ca khi thuc trong mi-trng. CH c
php ht thuc ti mt s khu ngoi tri c quy-nh. Ni chung, cc ta nh v khu-vc ngoi tri trong khunvin bnh-vin u CM HT THUC (SMOKE FREE). Vic ny bao gm cc khu-vc ngay st pha ngoi TT
C cc li vo bnh-vin. KHNG C ht thuc bt c ni no bn trong ta nh bnh-vin.
Nu qu-v l ngi ht thuc v qu-v bnh-vin trn 24 ting, qu-v c th hi xin s-dng Tr-liu Thay-th
Cht Nicotine (Nicotine Replacement Therapy) chng hn nh ko cao-su, thuc dn hoc ko ngm nh l mt
phn trong chng-trnh chm-sc ca qu-v gip vic qu-v nm bnh-vin cng c nhiu thoi-mi cng
tt. S h-tr v gip -kin v vic cai ht thuc cng c sn cho bnh-nhn.
Ru v Ma-ty
ng mang bt c loi ru hoc ma-ty bt-chnh no vo trong bnh-vin. iu ny bao gm vic s-hu v /
hoc ht cn-sa v nhng cht ny c th c phn-ng vi thuc men, gy ra nhng phn-ng ph rt tai-hi.
___________________________________________________
a-ch:
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Vng:
_________________________________ S vng: __ __ __ __
in-thoi:
Email:
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Hoc, gi cho ng dy nng Miracle qua s 133 772 thc-hin ng-gp hin-tng qua in-thoi.
Nu qu-v cn nhng thng-tin v nhng phn khoa no trong bnh-vin RPA m qu-v c th mun ng-gp hin
tng, xin gi cho bnh-vin RPA qua s (02) 9515 5113 v nhn-vin ca chng ti s rt vui lng gip- qu-v theo
yu-cu.