Professional Documents
Culture Documents
18/09/14
Time
12:00 p.m
to
3:00 p.m
12:00 p.m
to
1:00 p.m
Patient
ID
Type/ Focus of
Treatment Plan
Clinic Clerk
Wellness
Focused on treating
the lower back and
hamstrings
Comments
I was very nervous at the
beginning because I didnt know
how to answer certain
questions patients had asked.
Also how there computer
system works. I know how to
work the front desk because I
work as a receptionist, just that
the system is a little different.
18/09/14
1:30 p.m.
to
2:30 p.m.
25/09/14
12:00 p.m
to
1:00 p.m
Rehabilitation
Worked on patient
upper trapezius, QL,
rhomboids, ad lower
back
25/09/14
1:30 p.m.
to
2:30 p.m.
18/09/14
Description of Experience
As a clinic clerk I learned quite a few things. For instance the first
thing I learned was that patients are warned that they might not get
treated on their first time because there are quick a few assessments
that will be done. I learned how to properly greet patients when they
come in, and also how the computer system works. At first it was a
little hard because Ive never used the system before so I wasnt sure
where to go for certain thing, and would also refer back to the
booklet that Felicia had provided me with. After seeing how Felicia
and Brianna where using the program, I started to get the hang of it
and knew where to go to show that the patients had arrive or even
then they were dont. I also knew where to go to make different
types of payment when the patient were either paying with credit or
debit. I learned how to printing receipt out, scheduling a returning
patient or new patient and even how to check/ change their
information. Lastly I learned that when you schedule in a new
person you have to provide their first and last name, e-mail address
so you can remind them of their appointment, phone number, and
reason to why there coming in for. After performing the same things
over and over I started to feel really comfortable with it and had way
more confidence in myself then I did in the beginning.
On my first time treating I learned what the difference between
wellness and rehabilitation. When I first was treating my patient I
thought I was treating them in a rehabilitation setting until found out
it was a wellness treatment. During my first treatment I
accomplished letting my patient know that everything that is said is
all confidentiality, and that no one will know unless I have his
authorization or by law. I then went through his health history form
and explained to him the important of me knowing his health history
form. This is because allows me to create a safe and effected
treatment plan for him without causing any harm to him and also on
any areas where he may have something happened. We then moved
on to pain assessment where I actively listened to everything my
patient was explaining about his pain, and also rephrased what was
said back to him just to make sure I was understand everything that
was being said. Once I was done with pain assessment we had then
moved on to vital signs, where I explained to the patient the whole
procedure that was going to be done such as what I was doing, the
risk, benefits, that he has the right to stop me at any time, if he had
any questions and if I had his consent. I also had communicated with
the patient letting him know what hes blood pressure was. Lastly I
then started to treat my patient and made sure everything around
him was safe and that he was comfortable by checking in on his
comfort level.
18/09/14
25/09/14
pack was on I had massaged his rhomboids, upper trap, and erector
spinae as I was trying to maintain good body mechanics and making
sure I wasnt over stressing my back, shoulder, and thumbs. The
techniques that I had performed were effleurage to get the tissue
and blood blow moving, then did some c-kneading, wringing,
palmar/ fingertip kneading to the lower back as well as some muscle
striping. I would always let my patient know that Im about to drape
them and make sure I have it done professionally.
25/09/14
What I learned from the second half of internship was going through
consent with a classmates is easier to say to them then it is to your
patient because you not as nerves as you would be saying it to your
patient. Also it helped me refresh my mind since were always
learning new thing every year. Going through postural assessment
was also a good mind refresher, especially since I had missed three
things that I was supposed to look at during the postural assessment
and didnt. I honestly forgot all about them, which were quadriceps
muscle bulk, head and jaw, and gastrocnemius muscle bulk.
Additional Comments: