Emily Stafford

3000 Bill McDonald Pkwy Apt #4 Bellingham, WA 98225

CELL (425) 241-6569 E-MAIL Emily.Stafford@ymail.com

CORE COMPETENCIES

Quick and applicable learner, proficient with Microsoft Office Suite, Adobe InDesign, Wordpress, and Final Cut
Pro X.
Proficient time management skills as well as exceptional communication and customer service skills.
Displays strong leadership, interpersonal and multitasking skills.

EXPERIENCE
Retail Store Weekend Manager, Brenthaven
BELLINGHAM, WA AUGUST 2014 PRESENT
Provide excellent customer service with enthusiasm and energy, as well as confidently handling customer
queries and complaints.
Exceptional organizational skills -prepare promotional materials and displays, re-stocking and pricing items,
keeping track of inventory.
Protect customers by providing a safe and clean store environment.
Work efficiently and quickly under deadlines and pressure.
On-the-spot problem solving, as well as outstanding verbal communication skills in person, via telephone and
email inquiries.

Visitor Services Representative, Experience Music Project

SEATTLE, WA APRIL 2011 SEPTEMBER 2013
Presented information and knowledge on exhibitions, products, services, and membership programs, while
maintaining a positive and enthusiastic customer service experience.
Designed and implemented new revenue-generating activities from the museum, while also enhancing existing
sales opportunities.
Developed accurate and consistent cash handling skills, proficiently utilizing onsite computer systems for sales
and time keeping programs.
Actively promoted museum programs and events to visitors, supplying accurate information and resources to
get involved.

Public Programming Intern, Experience Music Project

SEATTLE, WA JUNE 2013 SEPTEMBER 2013
Executed data entry tasks, analysis, as well as organizing data and information for department heads, including
filing and generating mailing lists.
Acted as the liaison between partnering organizations, while also participating in departmental, project team,
and all-staff meetings.
Assisted in organizing events and future event planning.

Retail Sales Clerk, Common Folk Kids Inc.

BELLEVUE, WA MAY 2010 OCTOBER 2010
Maintained and organized the store, provided excellent customer service. Retail experience with packaging and
delivering.

EDUCATION
Western Washington University Graduating June 2015

Pursuing a Bachelor of Science in Psychology, as well as a minor in Journalism - Public Relations.

Received the National Society of Collegiate Scholars Award, as well as the Western Washington
University Presidents Scholarship Award.
GPA: 3.55

Bellevue College Summer 2012

GPA: 4.0

ACTIVITIES/RELEVANT EXPERIENCE
Western Psychological Association Conference 2014 April 2014

Prepared presentation and materials outside of academic classroom time, conducting analysis, presenting
findings. Selected to present research as part of a social psychology research lab.