1

MS-QWL

(Management System)
(Process)
(Document)
(Implement)
(Control managemaintain)
(Awareness &commitment)
/ (Efficiency and Effectiveness)
(Stakeholder)

 (3.6)
(3.1)

()
(3.2)

3.3

 MS-QWL

Act

Plan
4.2
4.3.1
4.3.2

4.3.3, ,

4.6

Check
4.5.1
4.5.2

4.5.3

Do
4.4.1

4.4.3
4.4.2
4.4.4
4.4.5

 MS-QWL:2004

4.6

4.2
4.3.1
4.3.2
4.3.3 , ,

4.5.1
4.5.2

4.5.3

4.4.1

4.4.3
4.4.2
4.4.4
4.4.5

MS-QWL

..
6





Input , Process
Output MS:QWL , PDCA

4
/
7


MS

MS

QWL

 ( )



. .

(Business
Process)

9

 ( )

10

Auditee

11

(EQ)

( )
12

QWL
Case by case

13

N/C
CPAR (Corrective and Preventive Action Request)
Auditee


Auditee
Auditee ( )
14

 Check List
Document Review, ,
, , ,
QWL





15

Auditee
( )
Checklist Audit Guideline
)
/

16

N/C Management

Business Process Chart/Map Process flow
,
JD/JS/JA
(OE - Objective Evidence)
(Records) Audit Report ( /
.
)
Business Process

17











18




(P-D-C-A)
MS
QWL

19

( )

( )
20

21

MS-QWL :2004

22

4.1

23

4.1 ()
:

:


24

4.2

:





25

4.2 ( )
:



( )

26

4.2 ( )
:

4.4.4

27

4.2 ( )
:

28

 MS-QWL:2004


MS-QWL:2004



( )

29

4.3.1
:

30

4.3.1 ()
:

( )

:

31

 QWL

MANAGEMENT

MACHINE

INPUT

OUTPUT
/

Materials

MAN

METHODS

32


NO

33

4.3.2
:

34

4.3.2 ( )
:




(code of conduct)

35

4.3.2 ()
:

36

4.3.3
:

(4.3.1)

/
(4.6)
37

4.3.3 ()
:



(Action plan)

(Policy deployed)

38

4.3.3 ( )
:
(4.2)

39


1. /
3.
5.
7.
9.

2.
4.
6./
8.

40

4.4.1

41

4.4.1 ()

:

(4.3.1)

42

4.4.1 ()
:

43

4.4.2
:

44

4.4.2 ()

(4.3.1)

45

4.4.2 ()
:

46

4.4.3
:


(4.3.1)

47

4.4.3 ()
:

(4.3.1)

(4.4.1)

48

4.4.3 ()
:

:



49

4.4.4
:

:

(4.4.1)

50

4.4.4 ()
:


( )

51

4.4.5
:


(4.3.1) (4.3.2)

:

(4.3.1)

52

4.4.5 ( )
:

53

4.4.5 ( )
:






/
54

4.5.1
:
(indicator)
(4.3.1)
(Proactive)

/

/ /

55

4.5.1 ( )
:

(4.3.1)

(indicator)
56

4.5.2

:
/





57

4.5.2
()
:
(4.4.1)

58

4.5
4.5.3

59

4.5.3
:
/



IA (Internal
Audit) , EA (External Assessment) , QWL Verifier

:

60

4.5.3
() :
(4.3.1)

:


61

 MS-QWL :2004

CAR

62

 MS-QWL
/

MD

QMR / DCC

63

 MS-QWL:2004
( , , )

64

 Opening Meeting MS-QWL:2004

1.
2.
3.
4.
5.

 MS-QWL:2004

(The Right Access)

( Freedom to Verify)

(Limitation of Responsibility and Authority)
66

MS-QWL:2004

IN PUT

PROCESS

OUT PUT

68

 MS-QWL:2004

?

?

 MS-QWL:2004
Opening Meeting

5W 1 H

(Where)

?
?

(When)
(What)
(Why)
(Who)
(How)

MS-QWL:2004

...
?

.......

?
Auditor



76


1 ()
2
3
4
5

78

79

80

81

()

82

83